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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 103

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R
rahulgupta_agra
from Mumbai, Maharashtra
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cashback related complaint

Dear,

I have done credit card bill payment of rs. 9529 from phonepe on 25/09/2019 as upto rs.1000 cashback received after successful transaction payment mode upi.

In just 5 min received 3 cashback of 105, 105 and 93 as per term and conditions. Cashback received was also reflected in wallet also. Screenshot attached.

Check and credited cashback as soon as possible.

Today when i...
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A
Anurudh kashya
from Mumbai, Maharashtra
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cashback issues

Address:Kolkata, West Bengal, 700126

My phonepe number is [protected]

I got ₹555 cashback after scratching cards through their offer. But all of sudden phonepe deducted all my wallet amount of ₹555 without any reason. Kindly return the money please. Even phonepe withdrawn all my winning scratch cards from my account. How big thief they're.
Kindly resolve this issue and provide me the full amount....
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R
Rajesh19811602
from Mumbai, Maharashtra
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fraud by phonepe

Address:Head office in banglore

Today I have received a call to open your phonepe app, company gives you 4986 rs cashback. He instructed me click on phonepe history tab, where u receive a popup message, then click ok. I understand that it is a frads call. Then I open my phonepe, I really saw a popup messages on which 4986 rs will be deducted if I click yes by razorpay. I understand that in such type of frauds company must be involved, because without any involvement how...
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P
prince shergill
from Chandigarh, Chandigarh
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I am complaining regarding my airtel bill payment not done

Address:EN- 52 rasta mohalla near phagwara gate, 144001

Dear sir,
Here i am complaining about my airtel bill issue. I had done my payment on 26th of september 2019 at 10:18 am. The payment is debited on my yes bank card account to phonepe account but bharti airtel company still not received that amount just because of phonepe is a third party operater that is the reason my phone services is not working properly due to not submitted the airtel bill.
Kindly take action on phone...
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Address:West Champaran, Bihar, 845438

This company has stoled my gold purchase and not returning my money. I have purchased good from phone pe two days ago and when now i am going to sell it on phone pe then it is not giving permission to sell it.

And notbeven returning my money back to my bank account please you may help me in this problem. Plz support me that money was too important for me. Plz help and support....
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J
Jaydeep Malviya
from Raipur, Chhattisgarh
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phonepe transaction

Address:A/e-496 Housing Board Colony, Dhar, Madhya Pradesh, 454775

My phone pe wallet balance on 28/09/2019 is 447rs but i order a a backcover from amazon and flipkart and i have chosen a payment through phone pe wallet the amount shows on phone wallet 0rs and in phone pe transiction summary the order which i placed shows failed and from my wallet the amount is deducted so how would i know where my money has gone?...
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A
Abhi Dayalu Kumar
from Noida, Uttar Pradesh
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payment is successful but the amount is not credited in my bank account

Address:164, 7th 'A' main,, Narasipura layout, Vidyaranyapura, 560097

I had made a payment of rs.4500 for my hdfc credit card on 23rd of august, the amount got debited from my bank account but not credited to the credit card account. I have been calling the customer service regarding the same issue but they don't give proper response. I had been charged late payment fee for not paying my credit card bill on time & i still don't know where the money is. I'm done calling u people to sought out my issue regarding...
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Y
yashaga80
from Delhi, Delhi
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account blocked for irrelevant reason

I have phonepe account with no. [protected]. I am receiving notification that my phonepe account is blocked and when i contacted customer care they said that my account is blocked due to security reason. I have not done any such transaction that violates phonepe policies and i want my account to be unblocked as i have 3 pending transactions and 600 wallet balance in my phonepe....
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Y
yashaga80
from Delhi, Delhi
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account blocked for irrelevant reasons

I am yash and i have phonepe account with phone no. [protected].
I received a message from phonepe that there is an offer that when you will make payment to a merchant than you will receive some scratch cards. I made payment according to the rules and received some coupons and cashback in wallet. Next day phonepe blocked the cashback wallet and today they have blocked my phonepe account.

When i contacted customer care...
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T
T Raja
from Vijayawada, Andhra Pradesh
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transaction was successful but amount not credited to the receiver

On[protected] i have transferred rs10000/- to my friends phonepe account fom my state bank of india (Sbi) account to andhra bank account and it shows transaction successful with transaction id p1909260140236341685548. But still now not credited to the receiver account. Contacted customer support of phonepe raised ticket no 71639423. Which is not yet resolved. Utr no is[protected]. But issue is till pending. Kindly look into the issue....
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Address:Chittoor, Andhra Pradesh

Money was not credited to the reciever it was debited... But it was showing that transaction was succesful... Transaction id:p1909260344438445736522
Utr:[protected]... Then i consulted to the phonepe help service they are not giving any responses and consulted to bank they were saying mistake is from company of phonepe... I am helpless... Please help me with this query...
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Address:West Champaran, Bihar, 845438

My account is blocked for unknown reasons and there is money available in my wallet and my bank account is linked with it.

Plz unblock it for some time to take my money back it's very important to me.

I have much importance of my money plz unblock my account to get my wallet money back and for some password recovery and i want to delete all the cards which are linked with my phone or account..
I will...
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M
Mohan cmk
from Mumbai, Maharashtra
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non beneficiary account transactions

Address:Bangalore, Karnataka, 562123

I was made payment on 26july2019 from phone pe app by using my brother (Gangaraju b. R sbi bnk ac) mob num -[protected] but it not credited to him. This transitions showing last digit a/c num -2882. That ac number not related to him.

Transaction id-p1907261016503273215357

Utr num[protected]

Loss of beneficiary
Mohan kumar
[protected]...
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E
Esakkimaran
from Mumbai, Maharashtra
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amount debit not credit

Amount is debited from sender sbi side but not credit in reciver side in phonepe app it shown transaction completed successfully but amount not still recive when asking to bank side they tell check with phonepe when asking to phonepe they tell to ask with bank but amount still not credit kindly take the step for my amount rupess 8000. Ticket id: 71263628...
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E
esakki e
from Mumbai, Maharashtra
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amount debited in sender side not receive in receiver side

Amount was debited from sbi account but not credited in reciver side but in phonepe app it shown amount credited succefully but still amount not credited 8000 rupees i already clarify with both bank but they side ask with phonepe app because it is third party app. But when asking to phonepe they tell me to check with bank. Kindly take steps to credit the amount ticket id: 71263628...
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P
Premalal Namburu
from Guntur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment debited from account but not credited to max life insurance

Address:Arundalpetpet,guntur, Guntur, Andhra Pradesh, 522004

Made a payment of rs.12270.68 to max life insurance policy no.[protected] through phonepe on[protected]. It has been showing successful under transaction id - n1909161748082323864499, but it is not reflecting in the max account against my policy and i am not able to get premium payment receipt. Due date of payment to max life insurance is[protected]. Since, already elapsed 10 days time, it is requested to send proof of my payment immediately....
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R
Rajesh Krishna v
from Kayankulam, Kerala
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transaction shown as successful but amount not credited to recipient

Address:Ernakulam, Kerala, 682033

On 19/09/2019 i have transferred rs.5000/- to my axis bank a/c, kottayam from my syndicate bank account and it shows transaction successful. But till now not credited to the receiver account. Contacted customer support of phone pe and raised ticket no 71348120. Which is not yet resolved.. Transaction no p1909221119488846267353. But issue is till pending. Kindly look into the issue...
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F
Facdel1
from Noida, Uttar Pradesh
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bill payment status not cleared by phonepe

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Phonepe

I paid my 2 gas bills via phone pe and it showed payment successful. When i contacted igl (Gas provider) they said payment not received. It has been more that 10 days and no resolution has been given yet. I again contacted phonepe but phonepe hasn't showed any concern and not telling me where my money is?
1st payment of rs 488/-
(N1909121037283703579231)
2nd payment of rs 627.17/- (N1909121057286712407379)
...
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H
Harihar Roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money transfer status pending since 5 days

My transaction of rs. 2500 was done on 20th september using phonepe and the status of the transaction is still pending and the amount has been immediately debited from my sbi account and has not been credited to the receiver's allahabad bank account.

Transaction id is : p1909201038106966510186

This transaction done for emergency needs,
I request you please do needful as earliest as possible....
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A
Abhinay Goud
from Hyderabad, Telangana
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transaction issue (failed)

Address:Cherlapally, Hyderabad, 501301,medchal Dist. Kapra Mandal. Near Ramalayam, Pedha Cherlapally, Hyderabad, Telangana, 501301

Hello sir this is bijja abhinay goud from hyderabad, telangana medchal dist. Kapra mandal. Im the account holder of sbi, cherlapally branch a/c no. [protected]. Sir, on 17th july i transferred 6, 000 rupess to one of my freind in phonepe app sir person name (Mitra) i complained more than 15 times in bank and to phonepe more than 30 times and charge backed also.. No response please solve or else i'll file a charge sheet and will go legally...
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