PhonePe Complaints & Reviews

Revised
I transfered rs.1000 from my uco bank s
B. Account to icici bank by phone pe in evening today u. T. R. Of this transaction is[protected] & transaction id is p1909181819219650176838. Rs.1000 deducted from uco bank account, but not credited in icici bank account. I am feeling mental disturbance. Please help me to get back rs 1000 in my account.
Saurabh karan...

I have done a transaction in phonepe from syndicate bank to state bank of India of RS 50000 and then again for RS 43000, the receiver's phonepe shows the amount is received but when we checked the bank account the amount is not credited . I have the notification of the amount getting debited, the receiver has received the notification of the amount being credited but bank account says the bank balance is same( no sign of 50000 or 43000)....

To respected phone pay sir/madam
I have heard good things about this app and i really trust this app and i have done many transactions by phone pay app and my all family and relatives use this app but from last 2 days i m really upset as my money are not getting transferred and getting deducted from bank account pls i beg to u pls see to it my 3 transaction are in pending the amount of each is 6000/-so total is 18000/-
Id-p1909172039570962237947br...

On 16/09/19 I have a transaction of Rs 500/- on phone pe. That transaction failed but money has been debited from my account. After transaction phone pe customer support assured me that my bank will refund money within 1 working day. I have contacted with my bank. I heard that I have to make a complaint against phone pe as transaction was made through UPI. I also called phone pe customer service representative several times but they didn't...

I have added 1000 rupees in wallet, but unable to withdraw to my account by showing full KYC not verified. But there is no option for verifying the full KYC, even I raised the ticket but they replied like to wait for full KYC Option. I need it on emergency. Please help me to get transfer within today. It's emergency amount. Hope you understand.

Ticket is:70736746...

I bought gold on 17th September worth 12000 rs. From my phonepe wallet. But when i am trying to sell it is displaying gold sale failed. For security reasons we have declined the transaction, please try after 72 hours. I am in need of the money and not able to access it. I have tried writing to phonepe customer care support but have not heard anything yet....

I got a call from a person declaring.. You got a cash back from phone pe of rs.1750... Check your notification... It will be transferred to your bank account
I got notification on phonepe, he advised to enter pin and click on ok.
I followed the same (Which was my mistake) and the amount got debited from my account.
He again called me, saying yes it got debited but will come back with double amount. Now you do another...

Sir, on 16/09/2019 I made a transaction of Rs. 500 from my phone pe account. Money has been debited from my account but transaction has been failed. I have not got money back till now though phone pe is assuring me that my bank will credit money within 1 day. I called my bank customer service they told me to contact phone pe customer care executive. I tried several times to contact customer service representative of phone pe but they are...

Hello team,

My transaction id is p1909131227073162187164

4 days ago i have did transaction amount of 5000rs via phone pe from state bank to bank of baroda account
The amount is debited from my account but not credit in other account. I have complained in phone pe also but i am not getting any response

They mention that with 72 hour ill get back money in my account but more than 96 hours...

Respected sir/madam
I am writing this mail on behalf of my mother who has faced problem using phone pe.
Her upi id is - [protected]@ybl
The transaction id is-p1909161302516643621506
Yesterday[protected] at about 1pm she transferred 50000 to a number. The transaction failed but money was deducted from account. Kindly refund the amount asap as she is facing great problem regarding this. She doesnot even know how and...

I had done a transaction to self of rs 2, 000 on sep 16, 2019 using phonpe app but it failed due to sbi server issue and the amount of rs 2, 000 had been debited (Not transferred to other account and not refunded back). When i raised a ticket for that transaction they said contact to bank if not refunded back within 1 working day. Today, i called on sbi customer care, they said "i need to contact to phonepe for the same". So, i called on...

Hello i done the transaction 9000 amount on 16th september 2019 my amount is debited in my account and status is showing transaction failed please refund my amount transaction id p1909161412506142110867, already 2 days completed till now problem is not resolved. When i call phone pay customer-care number they are telling in yours bank problem where i have to go i am not getting bank people telling contact phonepay only....

Hello sir/mam

I transferred amount through phonepe app, transaction got failed and money debited rs 400 that rs.200 two times from my account on 14 september, they said with in 72 hrs money will be back to my account but it's been 4 days still i didn't get the money, i complaint about it on phonepe but no response,
Please help me get my money back

Thank you

Money debited from my account...

I had made a money transfer of amount 7000 rs on 14th september 2019. The money got deducted from my account instantly but the transaction was still in pending status. The customer support of phonepe gave me a resolution time of 72 hours but even after that, the transaction status is still in pending status. It was a very urgent transfer for me please....

Sir i would like to request you that i have to transfer a money to other account but the transaction will be failed and rs 11600 deducted from my account.
So sir i request you to kindly return my money as soon as possible sir i have an urgent piece of work.
If you not return my money as soon as possible and such suicide death will be happen.
The phonepe app is responsible for suicide death....

Hello sir/mam

I transferred ammount through phonepe app, transaction got failed and money debited from my account on 14 september, they said with in one working day money will be back toy account but it's been 2 working days still i didn't get the money, i complaint about it on phonepe but no response, and ii tryed my bank they said i must need to go through phonepe app only, so i needed the money in emergence
Please...

Hello team,

My transaction id is p1909131227073162187164

4 days ago i have did transaction amount of 5000rs via phone pe from state bank to bank of baroda account
The amount is debited from my account but not credit in other account. I have complained in phone pe also but i am not getting any response

They mention that with 72 hour ill get back money in my account but more than 96 hours...

I was making payment to dharmshala flying club account on 12 september, 2019. Due to network issue the phonepe app displayed error while making payment. I had tried to process payment twice by phonepe app. At the time of making payment app displayed error both the time, a day after payment failed suddenly app displayed success in one of failed transaction.

I request you to please return my money back, because i had made transaction...

My money has been debited from my account also phonepe transaction history of both (Sender and receiver) is showing successful transaction of 14, 900rs.
But the account balance of receiver is not updated, it is showing old balance only. Receiver checked his account statement it showed no transaction done of 14, 900rs. Please do something asap.

Transaction id : p1909162239260464856543
Ticket id : 70529544...

Hello i done the transaction 2000 amount on 6th september 2019 my amount is debited in my account and status is showing transaction failed please refund my amount transaction id p1909061501504208775407, already 10 days completed till now problem is not resolved. When i call phone pay customercare number they are telling in yours bank problem where i have to go i am not getting bank people telling contact phonepay only....