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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 106

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S
Shreya Arya
from Mumbai, Maharashtra
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my transaction of 700+700

I made transaction through phone pay app of 700+700 rs..
Total 1400rs are deducted from my account... And it showed my transaction is failed... My money is not refunded stll now... Kindly take appropriate steps and please refund my money... I trusted this app and i mostly make transaction through this app only... I didn't expected this...
Ticket no 70225188 &
70442638...
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A
Aaku Saki
from Thiruvananthapuram, Kerala
Jul 15, 2022
This thread was updated on Jul 15, 2022
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bought google play recharge code of 100 but not received the code through mail and mobile no.

I had purchased google play recharge code worth 100 inr but phonepe didn't send me the code it's now been 5 days i made lot of complaints through mail and through app but got no response from phonepe also i had call several times but no response from the customer care too. I got mail that please raise the ticket through phonepe app but no response
My mob:[protected]...
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M
mukund596
from Pune, Maharashtra
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transaction amount not credited to the receiver

Address:560043

I had made a money transfer of amount 18200 rs on 11th september 2019. The money got deducted from my account instantly but the transaction was still in processing status. The customer support of phonepe gave me a resolution time of 72 hours but even after that, the transaction status is still in processing status. Now they're asking me to wait till september 21st to get it resolved. It was a very urgent transfer for me and the phonepe customer...
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Anurag 12
from Bengaluru, Karnataka
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transaction failed and deducted money hasn't been refunded yet

Amount has been deducted from my bank account and transaction got failed. And i've not received the deducted amount yet. The transaction was done on 13th september 2019.
I've faced such type of issue twice. And i've also not got my deducted amount on previous transaction.
Kindly help me regarding the aforementioned problem.
Transaction id-p1909131918203551273618
Utr[protected]
Amount -2000 rupees...
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J
Jhans Alwz Bindas
from Bengaluru, Karnataka
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money debited but transaction failed

Address:Jyotsna nivas,Shankar pur,barik sahi,near Mahavir temple,po- Arunoday market,cuttack-753012, Cuttack, Odisha, 753012

I would like to inform you that I made a UPI transaction on 13th September 2919 for the amount 150 from phone pe mobile bank linked with my Sbi bank account and the amount got debited from my account but transaction failed.

I have raised several tickets on phonepe, contacted SBI customer several times without any help.

I got a response from phonepe team that they got in touch with the sbi bank and they have...
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H
Haridas7
from Baindur, Karnataka
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merchant has not received the amount

I haridas, i have done the transaction of 80rs from phonepe. Today morning merchant said me that he has not received the amount but the amount has been debited from my account. I have done the transaction on 13th sep 2019 please find below the transaction id. Could you please resolve my issue
Transaction id p1909132100315028053165
Upi transaction[protected]...
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S
sukhadm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unknown a/c no: show in my phone pe app money transaction by mistake. but no refunded.

Address:PhonPe, 143001

Sir/madam
It is requested here that i am trying to use phone pe app first or the second time i don't have complete knowledge on that how it is work i will try a transaction in my family member account only try base on dated 13& 14 sep 2019 suddenly a fake sbi account no: appear in my app and my money transit to that account.
So now it is my humble request please return my money at earliest.
Date of transaction:[protected]br...
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N
Nitish Bali
from Gurgaon, Haryana
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refund not received from phonepe

Address:New Delhi, Delhi, 110059

I’ve made this bill payment of electricity bill on phonepe but due to some technical fault from their side, the amount got deducted from my bank and the payment also got failed.
As per phonepe, they have refunded my amount of ₹1, 030 but unfortunately i’ve not received any refund from last 2 weeks.
I’m writing this here because of the severe delay in their promised deadline.

The txn id is t1908262331545462540416.br...
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S
saurabh9008
from Delhi, Delhi
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payment not received

Address:Amravati, Maharashtra

Dear sir

One transaction made on 3rd sept 2019 at 8:44pm
Maney debited from payee bank account and i received message of phonepe business app that transaction is successful but money yet not credited to my account
I provede you some basic details about my account and transaction

Account no.:[protected]

Account holder name :- saurabh sunil shinde

Customer...
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S
sachin kalaiselvan
from Mumbai, Maharashtra
Jun 20, 2021
This thread was updated on Jun 20, 2021
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I didn't receive my redeem code

Address:560075

I bought redeem code for google play for 160 rs and i havent got the code yet. There is no proper customer service worst app i didnt get ny refund also its been 24hrs. I tried everything the code is neither in the mail nor got it as a text message i have been trying to contact someone but eventually there is no one nor neither anyone is replying its been my worst service with the app i am vexed. I want my refund or i want the redeem i feel...
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S
Sudhir Raman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive the cash back as promised by phonepe

Address:Geddalahalli, Sanjaynagar Main Road, 560094

Hi, I'm here to complain against phonepe, I made a transaction on book my show using phonepe as the payment mode for cash back offer from them, I didn't receive the cash back till now. I contacted phonepe but no response from them till now.. It's been 3 days, I need assistance asap.

Hi, I'm here to complain against phonepe, I made a transaction on book my show using phonepe as the payment mode for cash back offer from them,...
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C
Comedy Cartoons
from Mumbai, Maharashtra
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wrong you transaction

Accidentally met with a online fraud. Someone asked me transfer an amount of 1500 for the registration in indian airforce. He shown me all the details and send me details of guys who got selected from this procedure. He insured me that he will apply my file in iaf and i will be appointment as a trainee then after my training i have to give rest amount. Details of transaction which i made are as follows;
Receiver phone pe - [protected]br...
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M
mary irgulala
from Mumbai, Maharashtra
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deducting money from bank through phonepe upi

Address:behind power house,shastri ward, Wardha, Maharashtra, 442301
Website:phonepay

I mary irgulala giving complaint of deducting money rs. 548 from my sbi account through phoneypay upi into medlife wallet (Razorpay@icici) bt not added in wallet and transcation done on31st july. And not got refunded yet. I given complaint to phonepay bt they denied sayng we r thirdparty so go to brancgh and filled charde disputed form. When i went to branch they r saying we dnt hav such form and they cnt help for online transcation. Go to...
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C
CnkGupta
from Sri Ganganagar, Rajasthan
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transaction failed payment not refund

Address:VILL- GANDWEED, POST- GANDWEED, DIST- MAHABUBNAGAR,H/NO-4-55,PIN 509337,STATE- TELANGANA

Subject: sir, amount rs/- 20000. Has been not credit on date - 31 jul 2019 at 12:36pm from my acct no - [protected] to my joint acct no - [protected]. Amount transfer by phone pe apps wallet transaction id - p1907311236134805978165, utr no[protected]. Complaint fwd to sbi customer care and phone pe customer care and amount not refund by till date and not response. Sir, pl check and refund of my said amount...
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Sir on 29/08/19 i have done a payment of rs 5600 to ignou through upi payment via phonepe app.in my app the transaction is successful even rs 5600 is debited from my bank i got the message. But the site ignou shows payment failed and when i contacted their customer helpline they told me that they hadn't r received any amount from me and for that they also sent me the failed payment status proof below i will attach.
So i raised a complaint...
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S
Shivam Bhai Patel
from Mumbai, Maharashtra
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amount did not credited to the account

Address:Gautam Buddh Nagar, Uttar Pradesh

One of my friend sent me money through the upi and it is showing that the amount has been credited in the transaction history but money is not credited in my bank account.
In the phonepe app it is showing that amount has been credited but when i checked the balance of my bank account amount was not credited then i took the transaction details of my bank account but there no such transaction shown in the my bank account.
Mobile...
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S
Sabya9703
from Mumbai, Maharashtra
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money got deducted from account but not credited in recipient ac

I have requested oje of my friend to lend me 50000 rs . he sent it through sbi bhim upi to my phone pe ac . in my phone pe history its showing transaction successful but money not credited to my ac. i called phone pe customer care executive they said ask your friend to call sbi bhim upi customer care.
the transaction id of phone pe is T1909111047005653042908.
kindly resolve this issue. as I want that money for urgent requirement....
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L
Lokesh karbare
from Dharwad, Karnataka
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amount transaction successful but amount not received

Address:Lokesh Near post office jigani anekal taluka bangalore, 562106

Hi my self lokesh my friend was transferred 10, 000rs amount via upi phonepe today morning at 8.30am it was received in phonepe but in balance it was not credited in my account and i went to the bank they are not responding because that is the problem with phonepe in my account amount transaction also it is not showing so can u pls help me out with this problem because i was always aware with these kind of third party applications but i did...
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Address:Polempur bardhaman, Bardhaman, West Bengal, 713103

My phone pe account received two payment today 11.09.19 12.25am of 500rs each from paytm upi id [protected]@paytm to my account [protected]@ybl upi id. Upi reference no of those two transaction
1.[protected]
2.[protected]
In my phonepe history shows this two transaction successful but when i checked the account balance and account statement no money credited from 500rs two times in my account. I contact phonepe support...
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Address:Polempur bardhaman, 713103

My friend do two transaction today from paytm upi linked airtel payment bank to my phonepe upi id and in my phone pe i checked in history it shows those two transaction is successful but when check my account balance and account statement there are no amount received from phonepe of 500rs today. I also paytm bank for this query firstly they want written from phone pe about the transaction successful. After i also call phone pe but they don't...
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