Claimed

PhonePe Complaints & Reviews

1
Last updated Mar 22, 2024
Complaints 3467
Resolved
258
Unresolved
3209
Quick Links
Statistics
Share
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PhonePe
Customer Service Contacts

PhonePe Phone Numbers

Phone
+91 12 4678 9345
1973
695

PhonePe Website

PhonePe Head Office Address

A 25, Mohan Cooperative Industrial Area, South Delhi
New Delhi
New Delhi District
Delhi
India
110044

PhonePe reviews & complaints page 110

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
privet Arjun
from Delhi, Delhi
Report
Copy

phone pe is doing fraudulent activities

Address:New Delhi, Delhi, 110096

Phone pe is doing fraud with there customers
Phone pe is making fool of the customers
There is no words value they did false commitments

I sold my gold worth 4675 inr on 8th of august 2019 that suppose to be settle in next 48 hours according to to the rbi

Firsly they said wait for 48 hour...
Then they said wait for next 48 hours
Then they said wait for 13 august
And now...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
JaMes HaRt
from Delhi, Delhi
Report
Copy

payment is pending from 4 days

Address:21C, New Delhi, Delhi, 110071

Dear Phonepe Team,
Khushbu this side from New Delhi. my Ticket I'D is 66476110. on 10th Aug'19 I was Payment for my electricity bill Rs.980. today 4 days spend and payment is Still showing in Pending. i also call to Customer Care they said till 13th Aug it will resolve and dropped mail to Phonepe Support also but Still no Revert from PhonePe Team.

Kindly do the Needful. and do my payment successful or give me refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed Rahamathulla
from Delhi, Delhi
Report
Copy

money deducted from my bank but not credited to beneficiary account

I made a payment with transaction id:p1908091844087219357655
Money deducted from my bank account but not credited to beneficiary account yet. I made the payment using phonepe upi. I also opened a ticket with id:#66089500. Please help me solve the issue as soon as possible. I trust you. Please help me regarding this issue. I made a transaction of 4050 rupees through phonepe upi service from my sbi bank account. I don't the beneficiaries...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RATNAKUMAR POTHARLANKA
from Mumbai, Maharashtra
Report
Copy

fraudsters

Address:Chennai, Tamil Nadu

Dear phonepe, [protected] this account is operating by fraudsters. These are fishing innocent male persons. First they ask 1000 rs for showing the women pictures. This account person sends innocent tv artists pictures. Then, he collects 3000 above. After payment, they don't respond to the sender. So please save innocent people from these dinosaur fraudsters. I am requesting you please take serious action. With regards, ratnakumar potharlnka....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kevin Simon
from Ahmedabad, Gujarat
Report
Copy

uber gift card not working / phonepe support not responding

Address:2/5, Aanchal Apartments, Opp. Rajpath Row Houses, Bodekdev, Ambawadi PO 380015, 380015

On 10/8/2019, i had purchased an rs.1000 uber gift card (Transaction id: n1908101937516127526274) from phonepe store, which gave out gift card number as [protected] with validity till 09/08/2019. When i tried to redeem it on uber application it clearly declined stating "gift code is invalid". I tried raising an ticket with phonepe support but it isn't responding. I tried to find the online number to call them but no avail. My 1000rs...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
B
bhavesh3884
from Ahmedabad, Gujarat
Report
Copy

cashback amount generation system is not proper

Address:C-17 Saibaba Society, B/h Sadhu Vaswani School,, Sardarnagar, Ahmedabad - 382475, Gujarat., Ahmedabad, Gujarat, 382475

I have many transactions on phonepe and each time the cashback is within range of 5-20 rs max cashback.
3 times i have paid a bill of 2500+ and each the cash back was 5 rs only.
Recently i have paid my last bill and the cashback was 7 rs only.
When i asked about the logs of transaction more than 10000 rs receiving 1000 cashback they refused it to show.
The system of cashback generation here is a fraud and making...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Thane, Maharashtra, 401209

Hello.

My money got credited from my account but beneficiary didn't received it
I complaint to phone pe and they told to contact the bank and bank told to contact phone pe
Utr[protected]

Could you please help
Amount is 8300

Could you please let us know when the money will get credited back to my account... Waiting for your positive reply

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:122001

Dear sir
I had made a payement of inr900 to a mobile no. Linked with phonepe by mistake.
Kindly look into this & help me out to get this money back.
Phone pe no. Of beneficiary-[protected]
Phone pe account of payer-[protected]
Utr no.[protected]
Payer bank - standard chartered bank
Mob-[protected]
Email-jasvinder. [protected]@gmail.com

Regards
Jasvinder singh...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
saurabh_mittal
from Delhi, Delhi
Report
Copy

electricity bill payment status sending payment request

Address:Delhi, New Delhi, Delhi, 110078

I made payment for the electricity bill of jaipur vidyut vitaran nigam ltd.
1882 got deducted from my citibank account but i neither transaction was successful nor i got my money back. And it is still showing the status as "sending payment request".

I hope phonepe will do something to not break the trust of many customers like me.
If you need transaction reference id, i can share that too.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
அ.தீ.கிருஷ்ணன் அன்பானவன்
from Ariyalur, Tamil Nadu
Report
Copy

upi transaction pending reg

Address:1284, NGO Coloy, SubraniPuram,Pudukkottai, 622005

Dear Sir,
Below mentioned Punjab National Bank account holder UPI transfer on 22.07.2019 dt RS:39000 to Beneficiary Corporation Bank account but transaction pending on the time displayed, But still not credit to Beneficiary account and on not refund from Punjab National Bank account, Kindly clear the issue earlier

From account details

Name: S.Manikandan
A/c : [protected]
Bank : Punjab...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SELVI BCA
from Avinashi, Tamil Nadu
Report
Copy

amount not credited but debited

Address:PASUMPON NAGAR, Madurai, Tamil Nadu, 625005

My transaction of Rs 1000 was done on august 7th using phonepe and the status of the transaction is still pending and the amount has been immediately debited from my canara account and has not been credited to the receiver's tmb account. please Urgent I need money

Transaction id is : p1908071901512688962731

This transaction done for emergency needs,
I request you please do needful as earliest as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
speed5
from Chennai, Tamil Nadu
Report
Copy

unable to withdraw phonepe wallet amount

N. Senthil kumar
Phone 1 : [protected]
Phone 2 : [protected]
E-mail: senthil. [protected]@gmail.com

I have rs.9576 in my phonepe wallet. And, i try to pay electricity bill via our phonepe wallet rs.7000. That, time rs.2696 only debited via phonepe wallet.
And i don't know how to withdraw the amount from wallet.
Kyc issues also there.. Kindly guide me.
Even i don't know customer care number.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kaushal1775
from Mumbai, Maharashtra
Report
Copy

about transaction through upi

Dear sir/mam
I did a transaction at 1-august-2019 it's show still pending neither my money credit back to my account nether send toward reciver. You give me the time of 72 hours it's almost twise of it but still there is no any procedure happen untill now. Your customer care also never sport they just say our respective team work for it
Please help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jrj.ravi
from Mumbai, Maharashtra
Report
Copy

amount deducted from my account not received by my client

Address:Chennai, Tamil Nadu

My account no. Is [protected] with corporation bank kellys branch chennai in the name of pushpalatha has been debited by 10000/- rs. Ten thousand, on 5th august 2019 at 3:41, but not been credited to my clients account (Corporation bank account no. [protected]
I have sent mail to bankfor this issue, i urgently need my money back please help....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
0
09kumarbasant
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

related to refund

Address:560034

On phonepe app it's showing that my amount is refunded but i did not get in my account. When i called phonepe customer care they told me amount is refunded by phonepe, contact your bank. When i called my bank they told me i can't do anything related to third party, you contact phonepe. I don't know who is responsible for this. Pls help me, i need my money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gedelaravinder
from Visakhapatnam, Andhra Pradesh
Report
Copy

payment not credited to biller account

Address:530012

I have made my credit card payment of rs. 18355 on 2nd august 2019. The money got deducted from my account and status is showing as pending. I am trying to contact phonepe customer support from the day of transaction. They are simply giving the date saying it will be solved and when the date comes again they are asking for 3 days time. Trying to contact customer support number it's not getting connected. Please try to get my money refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mariadyni
from Ernakulam, Kerala
Report
Copy

transaction reference no. p1908011448262472803464

Address:1/1294B, cherattapalam , fortkochi, Ernakulam, Kerala, 682001

I have made online payment transfer to SBI account no.[protected] on 1st August 2019, but the receiver bank show pending transactions same will be cleared in 3 working days, but nothing happened so far now. Ticket reference number is 64780044. Today afternoon I received a message from phonepe that Rs. 8900 has been credited back to my account XXXXXX8462 for the failed transaction on PhonePe with UTR number[protected]. But I really sorry...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Bhimrao Mane
from Gevrai, Maharashtra
Report
Copy

transaction amount refund

Address:Latur, Maharashtra, Latur, Maharashtra, 413512

Resp. Sir/Madam

I am use Phone pe app for Transaction. I am Rs.1000 amount transaction on 27 Jul 2019 at 06.10 PM. & Transaction ID :- P1907271810513720583719. But This Transaction is go to this Account No.[protected]. So I request to you Please give me Refund this Transaction amount.

Name :- Dattatray(vijay) Bhimrao Mane
Phone pe Account No :- [protected]
Email ID :- vijay.[protected]@gmail.com...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mfeed
from Mumbai, Maharashtra
Report
Copy

money deducted but not transferred into beneficiary account

Address:New Delhi, Delhi, 110025

I had been transferred 10000/- on 4/08/2019 at 8:35pm transaction appears failed but balance deducted from my account and not credited in beneficiary account, i raised a query but no one gave the reply, it almost 2 days but no concern ed customer support give me a satisfactory answer they play blame game between bank and his app.
My transaction id is:-p1908042035063356911083
Ticket id :65324802...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lickey
from Mumbai, Maharashtra
Report
Copy

refund of money rs. 2,200/-, ticket id:- #65443804

Address:MIG-148, H.B.Colony, Baramunda, Bhubaneswar, Khordha, Odisha, 751003

I Swapnika Dash had made an transfer of an amount Rs. 2, 200/- through phonepe on 01/08/2019 towards my EMI payment but till today i.e 05/08/2019 the receiver havent received the money nor the money have been credited back to my account. 5 days had passed but no satisfying & assured reply was received from your end. Its a customer harassing apps. Being a regular user of this apps today I'm suffering. I need my money back. It was being intimated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy