PhonePe Complaints & Reviews

I shopping on Myntra using phonepe as payment gateway.two times transaction was failed both the time money was deducted.when i called phonepe customer they said contect with bank.bank clearly said they can't do anything bcz o[censored]r third party application.i call them money time every time they said complaint against bank. Plz refund my money as soon as possible....

I Swapnika Dash had made an transfer of an amount Rs. 2, 200/- through phonepe on 01/08/2019 towards my EMI payment but till today i.e 05/08/2019 the receiver havent received the money nor the money have been credited back to my account. 5 days had passed but no satisfying & assured reply was received from your end. Its a customer harassing apps. Being a regular user of this apps today I'm suffering. I need my money back. It was being intimated...

Hello there,
I made a money transfer of ₹12000 to a contact in my phonepe on 31st july. Then transaction is under process and my money debuted from account. Still the beneficiary not received the payment yet.
I raised a ticket against this to phonepe and they promised me to resolve issue within 72 hours i. E, 3/07/2019. But still my transaction is on hold and no one is responding to take action. Again they suggested to wait...

My transaction of rs 6400 was done on august 1st using phonepe and the status of the transaction is still pending and the amount has been immediately debited from my hdfc account and has not been credited to the receiver's sbi account.

Transaction id is : p1908011530114528119728

This transaction done for emergency needs,
I request you please do needful as earliest as possible....

Sunday night i have transferred 6000 and 500 to other account(same account) but in status its showing your transaction is pending with the receiver bank. So i have raised 2 tickets in phonepe Id:#65341645 and other one is Id: #65341697. Now it is been 3 days and I have not received any status regarding my transaction to receiver's account.I need this as urgent as soon as possible. So could you please check into this issue?...

Money deducted but not transferred to payee account

I have done 10, 000/- rs online transaction using phonepe app. On 1 aug my account debited for 10, 000/- rs and kept with sbi not credited to payee. Phone pe site not responding. Called phonepe app help customer service. After some hours they told me to wait for 3 days before credit can happen and as per message it will give credit on 4th aug, which is sunday. I have tried...

Sir i did transaction through phonepe three days back my money is neither credited nor debited. For resolving problem they are asking more time they asked me three days and again after three days they are asking seven days i want my money. Sir i did transaction on 1/08/2019 1000 but my money is debited but not credited in receipents account. I have given complaints to phone pe but they are asking more time i need medicine to buy but they...

Hi
I was trying to pay rs 40 using phonepe
App in a shop. The money got debited from my account but the transaction was showing pending for a long time. Because the shopkeeper did not recieve the money he started arguing with me for rs 40. I had to pay using paytm which instantly went through.
I hav attached screenshot below

So i need refund of my rs 40 that got debited from my account and is in pending...

I on 2 august, i transferred rs 4500 to my
Hdfc creditt card via phone pay. But the amount did nit reach the recipient but amount was debited. When i complained at tge the support group, it says it takes 24hours but already 50 hours crossed. No reply.
Phone pay dies nit maintain any scientific grievance mechanism. I don't know hiw tgese third party apps are running in india. They have to be stopped from running by rbi.br...

Transaction of rs 6000 was fine on 31st of july 2019. The transaction was not completed. It is showing as transaction pending. The transaction is pending for 3 days. It was assured that the money will be credited back within 3 days. Still no response recieved from phonepe team. This delay in transaction had caused us many problems. Need urgent action.

Transaction id: p1907312224080388115077...

My transaction of rs 5800 was done on august 1st using phonepe and the status of the transaction is still pending and the amount has been debited from my icici account and has not been credited to the receiver's sbi account.
The transactions done after this have failed and money transfer could not been made to any recipients.
Please do the needful asap....

Dear sir
I am use phonepe

Meh kisi dusre ko 500 hundred rupees transfar kar rehe theh long time tak processing pending raha. Fir meh page bad kiya banlance chek amount not debit.
Fir long time ke bad amount debit 500 hundred rupees debit

Please refund amount
Name santosh kumar suman
Date of debit 01/08/2019
Mo [protected]
E mail [protected]@gmail.com
A/c last...

I was trying to transfer money to my friends account in phone pay it was taking longer time than usual and afterward it shown as transaction lensing and i got a msg from bank that money was deducted. It didn't reached the receiver account i tried to contact phone pe helpline but they are not responding properly
Poor customer service i am get annoyed by this. Please resolve this...

From my phone pe account an amount of 360 has been debitee on 01/08/2019 and it is not credited to anyof the accounts. After i have checked my phone pe balance it is understood that amount of 360 is deducted from my balance and no amount is credited to my account that. I request u to refund my amount back to my account. No money is credited to any of the recievers that i have paid the money. Please be kind....

Hi
I am unable to login to my phone pe account on my registered mobile [protected] and i am getting error message. I did talk to your customer care and raised a ticket no 64760780.
Your customer care executive asked me to call after sometime. When i called phonepe customer care after sometime it says that my number is not recognised. I am using this phonepe account for nearly 1 year for making payments and also i have recieved...

On 1st August 2019, I did one transaction of Rs.95/- from PhonePe App, and money got debited from my account showing transaction as successful but did not get credited to receiver's account. Neither said amount refunded to my account nor credited to receiver's account. I lodged a complaint with PhonePe customer care under Reference No: P1908011858489187079147, but they are saying that they have escalated the issue and will give me an update...

On 31st July 2019, I did one transaction of Rs.110/- from PhonePe App, and money got debited from my account showing transaction as successful but did not get credited to receiver's account. Neither said amount refunded to my account nor credited to receiver's account. I lodged a complaint with PhonePe customer care under Ticket No: 64396224, but they are saying that they have escalated the issue and will give me an update by 6th August 2019....

To whom ever it concerns ( phone pay),
As I transferred rs7500 from my phone pay account to my friends account ..and I received the message that it was successfully completed and my balance 75000 was sent in phone pay... But my friend dint receive the cash in his account
.morning I paid 7500 around 10:57am 01/08/2019..and also contacted customer care of phone pay they informed me some technical issue will short out in 10to15minuts......

I have an transaction issue i have done a transaction but it shows pending amount has debited but now it shows failed i came msg that amount has credited but amount has not credited to my account this is my problem already takes 6days but still not solved my problem they once go and verify near bank i went to bank but they are not considering my problem...

Today 31/07/2019) i got a call from [protected]. That person told me that he is calling from phone pe and that i have received a cashback of inr. 1999.00. He sent me a link from [protected]@hdfcbank and i followed his instruction to get the cashback. After theat rs. 1999.00 deducted from my account. Kindly help me to get my money back and stop that fraud....