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PhonePe Complaints & Reviews

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Last updated May 8, 2024
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PhonePe reviews & complaints page 116

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R
Ravishing RAJ
from Ongole, Andhra Pradesh
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amount not received to my merchant outlet account.

Address:9/20/7 main road, 533101

My merchant outlet held by the name of queens corner had received a payment of rs 700/- for the amount being credited to my conected bank account on 29/06/2019 at 17:48 pm, while the costumer left the premises, but got debited at 17:50 by the bank through an sms received to my connected mobile. Please do make arrangement to refund the said at your earliest and oblige....
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S
Srxdean
from Mumbai, Maharashtra
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transaction successful but not credited to merchant

1 month ago i made a payment to my mess of amount 5133 that time transaction was successful but now i came to know that the merchant didn't received the payment i raised a ticket phonepe says contact your bank but ultimately responsible is phonepe itself the transaction id is p1905291240534648696731
So what should i do the banks say contact phonepe and phonepe says contact your bank
Please help me...
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A
Amruta Dudhekar
from Amravati, Maharashtra
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amount not credited but debited from sender

Address:Pune, Maharashtra

Phone pay online transaction was pending initially and amount debited from sender . After 2 days transaction was successful but amount not received to receiver's bank. Complaint placed in sender bank but there is no any role on sender bank its only related to phone pay. Phonepay please do something. I want my money back as soon as possible. Please do needful...
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B
balugijare
from Delhi, Delhi
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refound

Address:kolwadi kotamdara, Pune, Maharashtra, 412408

Sir me commishnar office pune me peon ki noukari karta hu. Mera gav ghodegaon tal ambegaon dist pune hai.
Mera nam balu gijare hai, maine 19/06/2019 ko mscb ka bill bhara tha lekin o bill faild hua tha. Our mere accuant se 1270rs kat hue hai. O mujhe aaj tak refound nahi huve hai. Mera trancefer id n19061913560319815560130 hai. Our bbps id bharatpay hai. Mera contact no [protected] hai.
Plz mujhe mera refund jaldi mile....
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D
Darshan Subramanya
from Mysore, Karnataka
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electricity bill payment through phone pe

Address:Mysore, Karnataka, 570023

Amount debited but not credited to cescom, mysore and payment still pending waiting duration specified 24hrs also has been completed still no reply from phonepe team and no resolution given wheter refund or transaction successful no information clearlyt displaying. It is still displaying payment request sending when it will do payment when do i get resolution. These kind of events makes us not to use payments such as phonepe application because...
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Address:I don't know, I don't know
Website:I don't know

Sir i am serving an army posted rajasthan. I have send 1000rs from phonepe dated 17 jun 19 time 08.53 pm but reciver not received amount till date. I called to phonepe customer care but no reply. Now i am feeling very distrub. I can't understand what will i do pl help. My account no is [protected] pnb chandannagar, west bengal. Pl do something for your kind consideration....
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S
Shubhambhagat
from Mumbai, Maharashtra
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payment successful but merchants not received amount.

Address:WARD NO. 5 , MHASALA, Wardha, Maharashtra, 442001

My name is Mr. S Bhagat... 24/06/2019 7:08 pm, I made a payment of 4521rs to harison Honda merchant by using their QR code... The payment not received by the merchant but my Money were deducted from my bank account... I complained to phonepe and they give response "merchant bank received money" ... But they yet not received. Transaction id. :P1906241908362433605179
My bank ac no... [protected]
Bank of india...
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P
Porsche
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order item not received

I ordered a google play coupon from phonpe.The transaction was successful but did not receive the redeem code. I contacted phonepe but all they ever say is " Your transaction is successful. Please wait 24 hrs". I waited 24 hours and still did not receive my code. i tried to contact them again but they are not responding back. If they are not able to give the code, they should atleast show the courtesy to refund the amount . But they did not....
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V
Vishu Pagar
from Vasai-Virar, Maharashtra
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wrong number translation

Address:Anant apt flat no 103 gothivali gaon, 400701

I m vishal ramesh pagar my phone pay no-[protected]
My account no -[protected] (Ubi)
Ifsc code-ubin0555851 on 25 june at 12.40am it was wrong transaction done by phone pay apps plz refund
Phone pay no[protected]
Name - uttam singh (Rs-4500)
Transaction i'd-p1906250039536462812944
Date-25 june...12.40am...
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A
archusaran
from Bengaluru, Karnataka
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successful transaction but money not received by third party

I had used phonepe to pay for flipkart. The transaction was successful and i received message from bank that amount has been debited. But flipkart didn't receive the money.. So i had to pay again.. When i tried contacting phonepe they were very irresponsible and answered that i have to contact flipkart. Whenever i raised the complaint this was the answer given to me. For the past one month this has been the status.. Kindly help in sorting...
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N
nick84
from Bengaluru, Karnataka
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phonepe fraud scam with fake offers

Address:[email protected] Phonepe Private Limited (Formerly known as FX Mart Private Ltd. ), A-41, Second Floor, Mohan Co-operative Industrial Area, South Delhi, New Delhi-110044, India, 560011

Am phone pe user phone no [protected]. Phone pe has been running a scam n fooling people with fake offers where no money /scratch card gets credited. I received an offer where in if i scan n pay at any shops i will receive scratch card, mentioning any merchant (Not explaining merchants registered with phone pe). Even after making transaction i was told that merchant is just a user of phone pe!! How will i know that if shop owner is merchant...
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A
asit baran shee
from Kolkata, West Bengal
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non refund of mobile recharge failure.

I asit baran shee of village bakhrahat like to inform that i tried to recharge my mobile phone number [protected] on 21. 6. 19 through phonepe for rs.399 using my atm card number [protected] unfortunately the transaction failed.
transaction id number is n1906211138160426282580. but
still now fund not returned by phonepe to my account. but phonepe intimated that they have returned the money to me. please arrange to refund...
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O
omkarkeripale
from Pune, Maharashtra
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payment transaction issue

Address:411041

I'm using phonepe app on [protected] number for fund transfer. One of my transaction is in pending state. They are giving day by day next date of refund or transfer. So please take action on it. So many people are facing this issue. If this is happening then how could we do the fund transfer on this app this not trust worthy then. And i'm expecting this should not happen again so please make sure it'll get resolved as soon as possible. I'm...
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B
Basavaraj Sidiginamola
from Mumbai, Maharashtra
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redbus ticket booking - amount deducted, transaction successful but booking failed.

Address:OPD, QUARTYERS CCANTONMENT, , BELLARY, Bellary, Karnataka, 583104

On 17th june 2018 booked ticket, by red bus app in the phone pe.
Rs 1267.50 was deducted, transaction successful but showed booking failed from red bus.
Booked, another ticket. Rs 1317.50 was deducted, once again, transaction was successful and booking failed.

Twice, amount was deducted,
Phonepe showed message transaction successful.
Redbus messages booking failed.

Phonepe mentions:br...
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D
Dakshija
from Delhi, Delhi
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money deducted and not transferred

I ordered clothes from myntra.com paid via phonepe app. The amount is 1394 and it was deducted on 23rd june, 2019. The amount is deducted successfully from my account but has not been transferred to myntra.com i humbly request this company to refund my money asap. I had to gift my daughter her favorite dress on her birthday but thanks to this fraud she won't be getting one....
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M
Manu0O7
from Hyderabad, Telangana
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phonepe wallet activation

After installing the phonepe, i was unable to do the kyc updations and while trying that, accidentally deleted the wallet.

Till now, i am not able to reactivate and the customer support is also telling they are helpless.

If we delete the wallet and even the customer support is not able to reactivate that, why are you providing that option to delete the wallet then?...
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A
AshwiniGoud
from Hyderabad, Telangana
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my money got stuck in phonepe wallet

Address:HMT colony miyapur, Hyderabad, Andhra Pradesh, 500049

Actually my Money(i.e 5000) got stucked last week in phone pe wallet can you please say how can we add that phone pe money to my bank account. Can I know the procedure for the above mentioned problem. This problem I am facing for the first time I thought of sending the amount using KYC but I am getting as 'sorry the services are unavailable' but please verify my problem and let me know as early as possible...
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D
dishamane
from Mumbai, Maharashtra
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regarding money which was debited but still not refunded in my account

On 5th june i have tranfer 20000 to J & K bank a/c holder whose name is vinod kumar branch - jandrah A/c no.[protected] ifc - JAKA0JINDHR. the money was sent via Phone pe app whose ticket no is 58381780 and transaction id - P1906060328096402399427. Money has been deducted from my bank a/c which was in SBI but not received by vinod kumar till date.. and i have complain it in Phonepe app as well as in SBI bank but no one is giving proper...
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A
anjali BENDE
from Mumbai, Maharashtra
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300 stuck up in phone pe

Address:400101

[protected]
phone pe installed . kyc not asked . only pan no

money trasferred 300. now need money back . phone pe not responding
sorry, kyc asked . kyc does not proceed. in any case i need money back 300
i need back money pl pl. If credit ti wallet are allowed why not debit. my money stuck up in phone pe software . noone will reconcile. i need back money. all at ministry level should knoe the faulty softwares...
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B
Bhaskar Uday
from Mumbai, Maharashtra
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recharged to wrong number

Dear Videocon Team I was done recharge to wrong number i.e[protected] and that Transaction I'd is ..N1906151017472916968831... I want to recharge that amount this number[protected].. unfortunately it was done I was ask to Videocon customer care executive thay gives to solution to place compalint so I am raising in this complaints Registration form.Please kindly request to refund amount my Phone pay account number I e [protected]......
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