PhonePe Complaints & Reviews

I bought 1.9427g of gold, 24 hours ago. But i can't sell it. It says, the transaction is declined due to security reasons and try after 72 hours. What should i do? I already complained in their customer care, but no response. I need to sell the gold as fast as possible. Please find a solution. Phonepe is becoming true liability, i should stop using this annoying app after this. Do something immediately phonepe.

Booked ticket on irctc using phonepe amount debited inr 725.0 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic.

Upi ref no:[protected]] on irctc via phonepe.

In my jio app doing recharge for my own account in payment modes i had done by using payment by upi then money has debited from my bank account to indiaideas but recharge has not confirmed when i contacted to my jio app they said we didn't get any confirmation and when i contacted to bank they said amount has been successfully debited and in phonepe the transaction is done successfully to indiaideas but recharge not done my money has gone plzzz look in to this regard thanking you

We are an ngo and we sell products made by adivasis. All proceeds of sales go towards making their lives better. We just had an exhibition where we were accepting payments from phonepe, paytm and google pay. We have received all amounts into our bank account except the transactions on phonepe even though it showed "transaction completed/successful" on the customer's phone.
After checking all bank statements and tallying everything...

My merchant outlet held by the name of queens corner had received a payment of rs 700/- for the amount being credited to my conected bank account on 29/06/2019 at 17:48 pm, while the costumer left the premises, but got debited at 17:50 by the bank through an sms received to my connected mobile. Please do make arrangement to refund the said at your earliest and oblige.

1 month ago i made a payment to my mess of amount 5133 that time transaction was successful but now i came to know that the merchant didn't received the payment i raised a ticket phonepe says contact your bank but ultimately responsible is phonepe itself the transaction id is p1905291240534648696731
So what should i do the banks say contact phonepe and phonepe says contact your bank
Please help me

Phone pay online transaction was pending initially and amount debited from sender . After 2 days transaction was successful but amount not received to receiver's bank. Complaint placed in sender bank but there is no any role on sender bank its only related to phone pay. Phonepay please do something. I want my money back as soon as possible. Please do needful

Sir me commishnar office pune me peon ki noukari karta hu. Mera gav ghodegaon tal ambegaon dist pune hai.
Mera nam balu gijare hai, maine 19/06/2019 ko mscb ka bill bhara tha lekin o bill faild hua tha. Our mere accuant se 1270rs kat hue hai. O mujhe aaj tak refound nahi huve hai. Mera trancefer id n19061913560319815560130 hai. Our bbps id bharatpay hai. Mera contact no [protected] hai.
Plz mujhe mera refund jaldi mile.

Amount debited but not credited to cescom, mysore and payment still pending waiting duration specified 24hrs also has been completed still no reply from phonepe team and no resolution given wheter refund or transaction successful no information clearlyt displaying. It is still displaying payment request sending when it will do payment when do i get resolution. These kind of events makes us not to use payments such as phonepe application because of risk of loss of amount.
Transaction id: n1906261020370643613117
Please do the needed as soon as possible.
Thanking you

Sir i am serving an army posted rajasthan. I have send 1000rs from phonepe dated 17 jun 19 time 08.53 pm but reciver not received amount till date. I called to phonepe customer care but no reply. Now i am feeling very distrub. I can't understand what will i do pl help. My account no is [protected] pnb chandannagar, west bengal. Pl do something for your kind consideration.

My name is Mr. S Bhagat... 24/06/2019 7:08 pm, I made a payment of 4521rs to harison Honda merchant by using their QR code... The payment not received by the merchant but my Money were deducted from my bank account... I complained to phonepe and they give response "merchant bank received money" ... But they yet not received. Transaction id. :P1906241908362433605179
My bank ac no... [protected]
Bank of india

I ordered a google play coupon from phonpe.The transaction was successful but did not receive the redeem code. I contacted phonepe but all they ever say is " Your transaction is successful. Please wait 24 hrs". I waited 24 hours and still did not receive my code. i tried to contact them again but they are not responding back. If they are not able to give the code, they should atleast show the courtesy to refund the amount . But they did not.

I m vishal ramesh pagar my phone pay no-[protected]
My account no -[protected] (Ubi)
Ifsc code-ubin0555851 on 25 june at 12.40am it was wrong transaction done by phone pay apps plz refund
Phone pay no[protected]
Name - uttam singh (Rs-4500)
Transaction i'd-p1906250039536462812944
Date-25 june...12.40am

I had used phonepe to pay for flipkart. The transaction was successful and i received message from bank that amount has been debited. But flipkart didn't receive the money.. So i had to pay again.. When i tried contacting phonepe they were very irresponsible and answered that i have to contact flipkart. Whenever i raised the complaint this was the answer given to me. For the past one month this has been the status.. Kindly help in sorting this out.

Am phone pe user phone no [protected]. Phone pe has been running a scam n fooling people with fake offers where no money /scratch card gets credited. I received an offer where in if i scan n pay at any shops i will receive scratch card, mentioning any merchant (Not explaining merchants registered with phone pe). Even after making transaction i was told that merchant is just a user of phone pe!! How will i know that if shop owner is merchant or user? There is no exclusion mentioned about users not considered merchants in t&c clearly?? To my horror when i asked phone pe to delete my account, they refused to do it. Nor they were able to provide any nodal officer details, other than support email!! Phone pe claims they are right to keep user personal details even i[censored]ser wants to delete/uninstall phone pe!! I have not only been cheated but also harassed by phone pe. My personal info such as phone no, transactions, bank account no, upi id, etc is stored in phone pe app. I dont see the need to hold this info, i[censored]ser doesnt wish to be associated with phone pe. I like to phone pe to delete all my personal info along with compensation for cheating & harassing me!! Transaction id :p1906181738322489156079 merachant : bharatpe[protected]@yesbankltd.. The transaction i made was to a merchant and its named "bharat pe". Terms and conditions states offer valid for any merchant!! So why exclude this one? T&c doesn't say selected merchants/shops? Legally i am entitled to choose who has access to my personal info, i have not agreed to any t&c that states phone pe will keep my personal info and not delete!! This is breach of contract!! If phone cannot delete my personal info, i need 10, 000 as compensation, as they have violated t&c and kept in dark!! I

I asit baran shee of village bakhrahat like to inform that i tried to recharge my mobile phone number [protected] on 21. 6. 19 through phonepe for rs.399 using my atm card number [protected] unfortunately the transaction failed.
transaction id number is n1906211138160426282580. but
still now fund not returned by phonepe to my account. but phonepe intimated that they have returned the money to me. please arrange to refund the money.

I'm using phonepe app on [protected] number for fund transfer. One of my transaction is in pending state. They are giving day by day next date of refund or transfer. So please take action on it. So many people are facing this issue. If this is happening then how could we do the fund transfer on this app this not trust worthy then. And i'm expecting this should not happen again so please make sure it'll get resolved as soon as possible. I'm contacting them every day but they are giving next date always.

On 17th june 2018 booked ticket, by red bus app in the phone pe.
Rs 1267.50 was deducted, transaction successful but showed booking failed from red bus.
Booked, another ticket. Rs 1317.50 was deducted, once again, transaction was successful and booking failed.

Twice, amount was deducted,
Phonepe showed message transaction successful.
Redbus messages booking failed.

Phonepe mentions:
Problem resolved.
So far, money is not credited.

Kindly, help me in getting the deducted amount.

I ordered clothes from myntra.com paid via phonepe app. The amount is 1394 and it was deducted on 23rd june, 2019. The amount is deducted successfully from my account but has not been transferred to myntra.com i humbly request this company to refund my money asap. I had to gift my daughter her favorite dress on her birthday but thanks to this fraud she won't be getting one.

After installing the phonepe, i was unable to do the kyc updations and while trying that, accidentally deleted the wallet.

Till now, i am not able to reactivate and the customer support is also telling they are helpless.

If we delete the wallet and even the customer support is not able to reactivate that, why are you providing that option to delete the wallet then?