PhonePe Complaints & Reviews

Phone pay online transaction was pending initially and amount debited from sender . After 2 days transaction was successful but amount not received to receiver's bank. Complaint placed in sender bank but there is no any role on sender bank its only related to phone pay. Phonepay please do something. I want my money back as soon as possible. Please do needful

Sir me commishnar office pune me peon ki noukari karta hu. Mera gav ghodegaon tal ambegaon dist pune hai.
Mera nam balu gijare hai, maine 19/06/2019 ko mscb ka bill bhara tha lekin o bill faild hua tha. Our mere accuant se 1270rs kat hue hai. O mujhe aaj tak refound nahi huve hai. Mera trancefer id n19061913560319815560130 hai. Our bbps id bharatpay hai. Mera contact no [protected] hai.
Plz mujhe mera refund jaldi mile.

Amount debited but not credited to cescom, mysore and payment still pending waiting duration specified 24hrs also has been completed still no reply from phonepe team and no resolution given wheter refund or transaction successful no information clearlyt displaying. It is still displaying payment request sending when it will do payment when do i get resolution. These kind of events makes us not to use payments such as phonepe application because of risk of loss of amount.
Transaction id: n1906261020370643613117
Please do the needed as soon as possible.
Thanking you

Sir i am serving an army posted rajasthan. I have send 1000rs from phonepe dated 17 jun 19 time 08.53 pm but reciver not received amount till date. I called to phonepe customer care but no reply. Now i am feeling very distrub. I can't understand what will i do pl help. My account no is [protected] pnb chandannagar, west bengal. Pl do something for your kind consideration.

My name is Mr. S Bhagat... 24/06/2019 7:08 pm, I made a payment of 4521rs to harison Honda merchant by using their QR code... The payment not received by the merchant but my Money were deducted from my bank account... I complained to phonepe and they give response "merchant bank received money" ... But they yet not received. Transaction id. :P1906241908362433605179
My bank ac no... [protected]
Bank of india

I ordered a google play coupon from phonpe.The transaction was successful but did not receive the redeem code. I contacted phonepe but all they ever say is " Your transaction is successful. Please wait 24 hrs". I waited 24 hours and still did not receive my code. i tried to contact them again but they are not responding back. If they are not able to give the code, they should atleast show the courtesy to refund the amount . But they did not.

I m vishal ramesh pagar my phone pay no-[protected]
My account no -[protected] (Ubi)
Ifsc code-ubin0555851 on 25 june at 12.40am it was wrong transaction done by phone pay apps plz refund
Phone pay no[protected]
Name - uttam singh (Rs-4500)
Transaction i'd-p1906250039536462812944
Date-25 june...12.40am

I had used phonepe to pay for flipkart. The transaction was successful and i received message from bank that amount has been debited. But flipkart didn't receive the money.. So i had to pay again.. When i tried contacting phonepe they were very irresponsible and answered that i have to contact flipkart. Whenever i raised the complaint this was the answer given to me. For the past one month this has been the status.. Kindly help in sorting this out.

Am phone pe user phone no [protected]. Phone pe has been running a scam n fooling people with fake offers where no money /scratch card gets credited. I received an offer where in if i scan n pay at any shops i will receive scratch card, mentioning any merchant (Not explaining merchants registered with phone pe). Even after making transaction i was told that merchant is just a user of phone pe!! How will i know that if shop owner is merchant or user? There is no exclusion mentioned about users not considered merchants in t&c clearly?? To my horror when i asked phone pe to delete my account, they refused to do it. Nor they were able to provide any nodal officer details, other than support email!! Phone pe claims they are right to keep user personal details even i[censored]ser wants to delete/uninstall phone pe!! I have not only been cheated but also harassed by phone pe. My personal info such as phone no, transactions, bank account no, upi id, etc is stored in phone pe app. I dont see the need to hold this info, i[censored]ser doesnt wish to be associated with phone pe. I like to phone pe to delete all my personal info along with compensation for cheating & harassing me!! Transaction id :p1906181738322489156079 merachant : bharatpe[protected]@yesbankltd.. The transaction i made was to a merchant and its named "bharat pe". Terms and conditions states offer valid for any merchant!! So why exclude this one? T&c doesn't say selected merchants/shops? Legally i am entitled to choose who has access to my personal info, i have not agreed to any t&c that states phone pe will keep my personal info and not delete!! This is breach of contract!! If phone cannot delete my personal info, i need 10, 000 as compensation, as they have violated t&c and kept in dark!! I

I asit baran shee of village bakhrahat like to inform that i tried to recharge my mobile phone number [protected] on 21. 6. 19 through phonepe for rs.399 using my atm card number [protected] unfortunately the transaction failed.
transaction id number is n1906211138160426282580. but
still now fund not returned by phonepe to my account. but phonepe intimated that they have returned the money to me. please arrange to refund the money.

I'm using phonepe app on [protected] number for fund transfer. One of my transaction is in pending state. They are giving day by day next date of refund or transfer. So please take action on it. So many people are facing this issue. If this is happening then how could we do the fund transfer on this app this not trust worthy then. And i'm expecting this should not happen again so please make sure it'll get resolved as soon as possible. I'm contacting them every day but they are giving next date always.

On 17th june 2018 booked ticket, by red bus app in the phone pe.
Rs 1267.50 was deducted, transaction successful but showed booking failed from red bus.
Booked, another ticket. Rs 1317.50 was deducted, once again, transaction was successful and booking failed.

Twice, amount was deducted,
Phonepe showed message transaction successful.
Redbus messages booking failed.

Phonepe mentions:
Problem resolved.
So far, money is not credited.

Kindly, help me in getting the deducted amount.

I ordered clothes from myntra.com paid via phonepe app. The amount is 1394 and it was deducted on 23rd june, 2019. The amount is deducted successfully from my account but has not been transferred to myntra.com i humbly request this company to refund my money asap. I had to gift my daughter her favorite dress on her birthday but thanks to this fraud she won't be getting one.

After installing the phonepe, i was unable to do the kyc updations and while trying that, accidentally deleted the wallet.

Till now, i am not able to reactivate and the customer support is also telling they are helpless.

If we delete the wallet and even the customer support is not able to reactivate that, why are you providing that option to delete the wallet then?

Actually my Money(i.e 5000) got stucked last week in phone pe wallet can you please say how can we add that phone pe money to my bank account. Can I know the procedure for the above mentioned problem. This problem I am facing for the first time I thought of sending the amount using KYC but I am getting as 'sorry the services are unavailable' but please verify my problem and let me know as early as possible

On 5th june i have tranfer 20000 to J & K bank a/c holder whose name is vinod kumar branch - jandrah A/c no.[protected] ifc - JAKA0JINDHR. the money was sent via Phone pe app whose ticket no is 58381780 and transaction id - P1906060328096402399427. Money has been deducted from my bank a/c which was in SBI but not received by vinod kumar till date.. and i have complain it in Phonepe app as well as in SBI bank but no one is giving proper response regarding this . today is 21st june its been more than 15 days but still my money is not refunded so i request you kindly go through in this matter on urgent basis and resolve it.

Vishal Mane

[protected]
phone pe installed . kyc not asked . only pan no

money trasferred 300. now need money back . phone pe not responding
sorry, kyc asked . kyc does not proceed. in any case i need money back 300
i need back money pl pl. If credit ti wallet are allowed why not debit. my money stuck up in phone pe software . noone will reconcile. i need back money. all at ministry level should knoe the faulty softwares in playstores. publiv is blindly looted.

Dear Videocon Team I was done recharge to wrong number i.e[protected] and that Transaction I'd is ..N1906151017472916968831... I want to recharge that amount this number[protected].. unfortunately it was done I was ask to Videocon customer care executive thay gives to solution to place compalint so I am raising in this complaints Registration form.Please kindly request to refund amount my Phone pay account number I e [protected]...

I have Odered a phone, tampered glass and a phone case total worth 18898₹ and I did the payment through phonepe to flipkart . After payment I have to get the confirmation code and I didn't recieve any confirmation code but my money was debited . Today I got message from ekart to recieve my Oder so I went to take my Oder he was asking the confirmation code so through him I called the ekart executive they told me that they didn't recieve money from phonepe . I have contacted to phonepe costomer care and they were telling to wait for 5 days to check through flipkart . It's not a small amount to wait without any confirmation message that my money is safe or not and there is no clear clarification about the money

I have tranferred Rs.16000 on 31.05.2019 via Phone pe tranaction ID P1905312121403035934902 to Pramod Kumar Gorai account holder at Canara Bank Liluah branch.
Till date Pramod Kumar Gorai have not yet received Rs.16000/- transferred by me on 31.05.2019.
The amount was deducted from my account on the same day but yet he had not received Rs.16000
Please confirm why he has not yet received as money been deducted from my account.
Since its too long I have not received any communication from your end regarding payment failure of amount credited to my account
I am unable to understand why I am facing this from your end as I am regular user of Phone pe and dont expect this to happen.
Please look into the matter and credit the amount to Pramod Kumar Garoi's account or refund my money back to my account since its been 20days
Expecting a positive response