PhonePe Complaints & Reviews

Sir my register phonepe mo. No.
Is [protected]. Sir maine 4 june ko acc. No. [protected] (bob) mein mistake se balance transfer kr diya tha . Jiska transaction id P1906041621368882891983 hai. Mai apne branch mein complain dena chaha but vo bole ki mai ye nhi kr sakta hoon. Mera bank ubi (ifsc code-UBIN0543276)hai. Please sir balance mere account mein return kr digiye. Ya bob account [protected] mein balance transfer kr digiye .
Thank You!

I have made a wrong Transaction yesterday night through phone pe app .
I have contacted phone pe they suggested to contact the bank people as soon as possible, i could not contact bank because of the of late working hours. Please help me to get back my money.

Plz contact help for the future queries

Also plz suggest me to do any other solution.
Thank you!

We are receiving so many complaints about cheating and fraud done using online wallet services including Phone Pe. So please send us your cyber cell email id or any other id which can assist us to investigate in to these like matters and can provide us transaction details. My official e-mail id is- sho.[protected]@nic.in. Please reply soon at this e-mail address.

Today morning the transaction was made of Rs.12500 with transaction ID: P1906130944492779950872.
Transaction status is pending. When sender contacted SBI, he was informed to contact 3rd party through whom transaction is being made. When he contacted 3rd party ie PHONEPE, none of the executive is ready to solve the issue, they inform you have to wait till 16 June 2019. When he said them the transaction is important and cannot afford to wait for so long, non of customer care executive neither higher post office helped with it and they blamed it to receivers end. When I contacted SBI customer service( from receiver side) they inform me that any information regarding transaction is not being forwarded by PHONEPE to them. Kindly find the attachment of pictures and solve this issue. This kind of issue is repetitive and not being solved by PHONEPE customer support.

I have made the transaction through phone pe banking to From other SBI Account to my SBI account.
that person has been send the 20, 000.00 money from his SBI account to my SBI account on 22/05/2019 through transaction ID P1905221301490539956655.
the payment has been deducted from his account but as on 13/06/2019, that money is not credit in my SBI account.
I AM VERY UNHAPPY FROM PHONE PE AND SBI FOR THE SAME.

KINDLY RESOLVE THE ISSUE OR REVERSE/CANCEL THIS TRANSACTION

I did transaction of Rs.3491/- to UPPCL on 19th may 2019, my transaction got failed with Id N1905191329309622060827 and money got debited from the bank account.
Thereby, I raised ticket against it and the resolution stated by Phonepe customer care that money was not credited to us and please contact bank so after that I raised complaint against the Bank and after 20 days I got reply from bank that the merchant confirmed the successful transaction.

All attachment of the query attached for your reference.

I have done a booking on 4th June for reserving hotel on 10th June. My rs was deducted on 4th june and I got booking ID. After few days i found that though my rs was deducted and got booking ID, My booking is not confirm. I raised a ticket on phonepe. they told me that we have escalated with merchant and you get room booking and ticket response before 10th. I waited for their response but didn't receive it. After that on 11th when I asked about status they have initiated refund and closed ticket without informing.

Today they told me that there is some internal issues with their merchant(goibibo).

My entire trip was spoiled because of that. and faced lots of inconvenience with my 2year child.

Find below ticket number : 57684020

Sir, I have Done Wrongly a Transaction Of RS/-30000 On Date-31/05/2019 Via Phone pe I Should Complain In Phone pe and they Suggest me to Contact The Bank branch But When I Complain the State Bank of India They Shouldn't Help me. I am Complained Many Times But They Argued with me and Said They Shouldn't Help Me in this Problem. Soo What can I do sir? I am a Student And How Can I Paid the Huge Amount Of RS/-30000 to the original Person? Sir Please help me How can I Refund my Money. Please Sir Help me Sir Please ...

I'm Prakash who stays in Mysore. My friend Yashodha K P sent me 13000rs in two transaction. Firstly 10000rs and then 3000 today morning at 9am through phonepe .But after 9hrs later also I didn't receive any money.But it's showing that the money transaction is successfully completed. The amount is sent from syndicate bank account to SBI bank account through phonepe today. Please fund the money to my phone account. Phone number [protected]

I'm Prakash staying in Mysore.My friend sent me 13000 rupees at 9:00am today .she sent money through 2 transaction, first rs10000 and 3000. But I didn't receive both the transaction. It's showing that both the transaction is successful in my friend's account, but I didn't receive any amount .It's urgent please contact me and give me a solution. Send the money within a hour .I have to pay money before 6:00 today to the lender please find the money within hour.

One person with phone number [protected] has done two phone pe transfer with the help of ATM card ending 9303. One transaction was for Rs. 19999 and another transaction was for Rs.9999. Please help reverse these transactions since these were not initiated by Dhanalakshmi R who is the owner of the card ending 9303.
The transaction was done by theft of messages and information from Dhanalakshmi in a fraudulant way and FIR is being registered with the local POLICE and CYBERCRIME CONTROL.

I(Priyanka Manish Sharma) have transferred rs.15500/- from my State Bank Of India account no.[protected]to account no.[protected] (Manish Sharma) on 10/06/2019 through Phone Pe.The amount was deducted from my account but it is not credited to other account.

I have approached the Bank but they say that PhoePe is responsible for this transaction issue.

Request you to kindly arrange to reverse the amount immediately.

warm regards

Phine pe deducted money from my account but transaction failed due to not responding from phone pe. I have planned an urgent travel for my family but failed to book tickets. I have faced same experience 2
Times earlier also. Not responding on payment refund asking for 3 to 7 week for refund. Holding money in the name technical issue.please do the needful asap.
Transaction date :10/6/2019
Amount deducted:920

Sir,
I had done a upi transaction of rs 100 on 5th June 2019 from my mobile number [protected] to my friend phonepe [protected]. Upi transaction was successful but money is still not credited in receiver account. Phonepe customer care is saying to contact receiver bank and receiver bank is saying to contact sender bank and sender bank is saying to contact phonepe customer service. I am feeling helpless. Please help. Transaction id is P1906050104529640801709 and utr no is[protected]

BanksPhonePe services not provided & even don't pay attention in this regards.
Phonepe — services not provided & even don't pay attention in this regards.

1 Review
L / 1012, Awadhpuri Colony, Beniganj, Faizabad., Faizabad, Faizabad District, Uttar Pradesh, India
Shiv Narayan Saxena on Jun 5, 2019 Submit a Complaint
Phonepe — services not done & even din't pay attention towards these complaints.

1 review
L/1012, phase-2, awadhpuri colony, beniganj, faizabad., faizabad, faizabad district, uttar pradesh, india
Shiv narayan saxena on jun 5, 2019 mark as resolved

Shiv narayan saxena june 4, 2019 at 12:37 pm
Your comment is awaiting moderation.
Shiv narayan saxena june 3, 2019 at 8:02 pm
Your comment is awaiting moderation.
Maine phonepe app k dwaara mobile no. [protected] se 12th april 2019 ko 12 teachers ko spot checking k paise transfer kiye they. Kintu mere account se phonepe ki taraf se amount deduct kr liya gaya or kewal 3 teachers ko amount transfer kiya gaya. Maine phonepe app ki ticket id: #51722485 pr complaint kee ki mera jo amount transfer nhi kiya gaya hai wh mere bank account main refund kiya jaiye, magar yeah kaarya abhi tk phonepe dwaara nahin kiya gaya hai. Is baare main 1st june 2019 ko maine company ko phir se remind karaya ki jo transactions (Payments) nhi kiye gaye hain wh sabhi amounts mere bank amount main refund kiye jaayein nhi to main rbi mn complaint kr rahaa hoon! Mgr is k baad bhi company ki taraf se koe attention pay nhi kiya gaya hai! Saath hi phonepe ne ke nirdesh pr ratings bhi mainen ki thin.
Aapse sadar nivedan h ki mujhe nyaya (Justice) dilawaane ki kripa karen.
Regards,
Shiv narayan saxena,
Ayodhya (Faizabad), u. P.

services not provided & even don't pay attention in this regards.
services not provided & even don't pay attention in this regards.

Phone pe is a big cheater, I have seen lots of complaints here same as my complaint that txn showing successful but not credited to receiver's bank account. I have transferred Rs. 99 (thank god not more than Rs. 99 ) from phone pe to my PNB account on 5th June 2019. Txn no
P1906050248048257528085 showing successful but amount not credited to my PNB bank account. UTR no.[protected] is I contacted phone pe more than 3 times but every time the saying you have to contact to PNB bank as we have confirmation that amount already credited to receiver's bank account. PNB saying we have no detail.

I have ordered my food from phone pe I didn't get delivered
Order time 9.14 pm
Delivery time at 10.20 pm
As my order didn't get delivered I contact supported thrice and they always give me a number which was continuously busy and it rings once no one answered.
Then I reach support who was not taking any responsibility for these and refuse to answer my queries.

I want to bring to your notice firstly I tried reaching support with my different number but support executive refuses to answer even to check the ticket which I have raised using the app on thou he has taken all the details my name registered mobile number and still didn't get an answer. The response was to call back again with the registered number.

Then I tried with my registered number ask him to answer me one word will my ordered get delivered or not he doesn't have an answer for that. And ask me to keep calling the number every hour. But when I told him about the time and dinner availability around my area he refuses to help.

The solution provided was to keep calling that number or wait for the food to be delivered and time was around 11:00 PM.

Now I am struggling to get back my amount what I have paid note:- I don't need cashback what I have received as I don't have more faith on this app and what type of support I got.
I don't know some random guy calls me every day and talked with me in some random language, not the one I chose.

I am really frustrated with the support guys how they are responding.

Regards,

I have done 2 Transactions from my Axis Bank Account to my PNB Account via phonepe app on 04-June-2019, the first transaction amount was 330/- (Transaction ID : P1906042251575442029492) at 10:52 PM and the second transaction amount was 2, 724/- (Transaction ID: P1906042257045161690891) at 10:57 PM. Both transactions display successful but money can't credited to my account. I also created ticket.
Till Today (07-June-2019, 12:02 PM), I not receive any amount in my bank account or not refund and kind of amount.
I also attached the screen shots of my transactions and tickets generated with PhonePe.

Phonepe customer service complaint install register number call ..[protected]...04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.1000.00
04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.17500.00
04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.15400.00
04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.15000.00
05/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.22700.00
05/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.20000.00

Kindly look into the matter and try to reverse the above amount...

My friends send me two amounts from different phonePe app, the transaction is showing successful in both our phonePe apps but amount is not credited to my bank account and they all are blaming each other, I have contacted to phonepe customer support but they are telling me that my bank has confirmed that the two amounts were credited to my account but upon checking my updated account statement I still show no transaction. I have contacted to bank and they are telling me that they can't do a thing as they did not receive any amount from anybody.