PhonePe Complaints & Reviews

I have done a booking on 4th June for reserving hotel on 10th June. My rs was deducted on 4th june and I got booking ID. After few days i found that though my rs was deducted and got booking ID, My booking is not confirm. I raised a ticket on phonepe. they told me that we have escalated with merchant and you get room booking and ticket response before 10th. I waited for their response but didn't receive it. After that on 11th when I asked about status they have initiated refund and closed ticket without informing.

Today they told me that there is some internal issues with their merchant(goibibo).

My entire trip was spoiled because of that. and faced lots of inconvenience with my 2year child.

Find below ticket number : 57684020

Sir, I have Done Wrongly a Transaction Of RS/-30000 On Date-31/05/2019 Via Phone pe I Should Complain In Phone pe and they Suggest me to Contact The Bank branch But When I Complain the State Bank of India They Shouldn't Help me. I am Complained Many Times But They Argued with me and Said They Shouldn't Help Me in this Problem. Soo What can I do sir? I am a Student And How Can I Paid the Huge Amount Of RS/-30000 to the original Person? Sir Please help me How can I Refund my Money. Please Sir Help me Sir Please ...

I'm Prakash who stays in Mysore. My friend Yashodha K P sent me 13000rs in two transaction. Firstly 10000rs and then 3000 today morning at 9am through phonepe .But after 9hrs later also I didn't receive any money.But it's showing that the money transaction is successfully completed. The amount is sent from syndicate bank account to SBI bank account through phonepe today. Please fund the money to my phone account. Phone number [protected]

I'm Prakash staying in Mysore.My friend sent me 13000 rupees at 9:00am today .she sent money through 2 transaction, first rs10000 and 3000. But I didn't receive both the transaction. It's showing that both the transaction is successful in my friend's account, but I didn't receive any amount .It's urgent please contact me and give me a solution. Send the money within a hour .I have to pay money before 6:00 today to the lender please find the money within hour.

One person with phone number [protected] has done two phone pe transfer with the help of ATM card ending 9303. One transaction was for Rs. 19999 and another transaction was for Rs.9999. Please help reverse these transactions since these were not initiated by Dhanalakshmi R who is the owner of the card ending 9303.
The transaction was done by theft of messages and information from Dhanalakshmi in a fraudulant way and FIR is being registered with the local POLICE and CYBERCRIME CONTROL.

I(Priyanka Manish Sharma) have transferred rs.15500/- from my State Bank Of India account no.[protected]to account no.[protected] (Manish Sharma) on 10/06/2019 through Phone Pe.The amount was deducted from my account but it is not credited to other account.

I have approached the Bank but they say that PhoePe is responsible for this transaction issue.

Request you to kindly arrange to reverse the amount immediately.

warm regards

Phine pe deducted money from my account but transaction failed due to not responding from phone pe. I have planned an urgent travel for my family but failed to book tickets. I have faced same experience 2
Times earlier also. Not responding on payment refund asking for 3 to 7 week for refund. Holding money in the name technical issue.please do the needful asap.
Transaction date :10/6/2019
Amount deducted:920

Sir,
I had done a upi transaction of rs 100 on 5th June 2019 from my mobile number [protected] to my friend phonepe [protected]. Upi transaction was successful but money is still not credited in receiver account. Phonepe customer care is saying to contact receiver bank and receiver bank is saying to contact sender bank and sender bank is saying to contact phonepe customer service. I am feeling helpless. Please help. Transaction id is P1906050104529640801709 and utr no is[protected]

BanksPhonePe services not provided & even don't pay attention in this regards.
Phonepe — services not provided & even don't pay attention in this regards.

1 Review
L / 1012, Awadhpuri Colony, Beniganj, Faizabad., Faizabad, Faizabad District, Uttar Pradesh, India
Shiv Narayan Saxena on Jun 5, 2019 Submit a Complaint
Phonepe — services not done & even din't pay attention towards these complaints.

1 review
L/1012, phase-2, awadhpuri colony, beniganj, faizabad., faizabad, faizabad district, uttar pradesh, india
Shiv narayan saxena on jun 5, 2019 mark as resolved

Shiv narayan saxena june 4, 2019 at 12:37 pm
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Shiv narayan saxena june 3, 2019 at 8:02 pm
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Maine phonepe app k dwaara mobile no. [protected] se 12th april 2019 ko 12 teachers ko spot checking k paise transfer kiye they. Kintu mere account se phonepe ki taraf se amount deduct kr liya gaya or kewal 3 teachers ko amount transfer kiya gaya. Maine phonepe app ki ticket id: #51722485 pr complaint kee ki mera jo amount transfer nhi kiya gaya hai wh mere bank account main refund kiya jaiye, magar yeah kaarya abhi tk phonepe dwaara nahin kiya gaya hai. Is baare main 1st june 2019 ko maine company ko phir se remind karaya ki jo transactions (Payments) nhi kiye gaye hain wh sabhi amounts mere bank amount main refund kiye jaayein nhi to main rbi mn complaint kr rahaa hoon! Mgr is k baad bhi company ki taraf se koe attention pay nhi kiya gaya hai! Saath hi phonepe ne ke nirdesh pr ratings bhi mainen ki thin.
Aapse sadar nivedan h ki mujhe nyaya (Justice) dilawaane ki kripa karen.
Regards,
Shiv narayan saxena,
Ayodhya (Faizabad), u. P.

services not provided & even don't pay attention in this regards.
services not provided & even don't pay attention in this regards.

Phone pe is a big cheater, I have seen lots of complaints here same as my complaint that txn showing successful but not credited to receiver's bank account. I have transferred Rs. 99 (thank god not more than Rs. 99 ) from phone pe to my PNB account on 5th June 2019. Txn no
P1906050248048257528085 showing successful but amount not credited to my PNB bank account. UTR no.[protected] is I contacted phone pe more than 3 times but every time the saying you have to contact to PNB bank as we have confirmation that amount already credited to receiver's bank account. PNB saying we have no detail.

I have ordered my food from phone pe I didn't get delivered
Order time 9.14 pm
Delivery time at 10.20 pm
As my order didn't get delivered I contact supported thrice and they always give me a number which was continuously busy and it rings once no one answered.
Then I reach support who was not taking any responsibility for these and refuse to answer my queries.

I want to bring to your notice firstly I tried reaching support with my different number but support executive refuses to answer even to check the ticket which I have raised using the app on thou he has taken all the details my name registered mobile number and still didn't get an answer. The response was to call back again with the registered number.

Then I tried with my registered number ask him to answer me one word will my ordered get delivered or not he doesn't have an answer for that. And ask me to keep calling the number every hour. But when I told him about the time and dinner availability around my area he refuses to help.

The solution provided was to keep calling that number or wait for the food to be delivered and time was around 11:00 PM.

Now I am struggling to get back my amount what I have paid note:- I don't need cashback what I have received as I don't have more faith on this app and what type of support I got.
I don't know some random guy calls me every day and talked with me in some random language, not the one I chose.

I am really frustrated with the support guys how they are responding.

Regards,

I have done 2 Transactions from my Axis Bank Account to my PNB Account via phonepe app on 04-June-2019, the first transaction amount was 330/- (Transaction ID : P1906042251575442029492) at 10:52 PM and the second transaction amount was 2, 724/- (Transaction ID: P1906042257045161690891) at 10:57 PM. Both transactions display successful but money can't credited to my account. I also created ticket.
Till Today (07-June-2019, 12:02 PM), I not receive any amount in my bank account or not refund and kind of amount.
I also attached the screen shots of my transactions and tickets generated with PhonePe.

Phonepe customer service complaint install register number call ..[protected]...04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.1000.00
04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.17500.00
04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.15400.00
04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.15000.00
05/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.22700.00
05/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.20000.00

Kindly look into the matter and try to reverse the above amount...

My friends send me two amounts from different phonePe app, the transaction is showing successful in both our phonePe apps but amount is not credited to my bank account and they all are blaming each other, I have contacted to phonepe customer support but they are telling me that my bank has confirmed that the two amounts were credited to my account but upon checking my updated account statement I still show no transaction. I have contacted to bank and they are telling me that they can't do a thing as they did not receive any amount from anybody.

I send money using my phonepe in my self account from my paytm account to Punjab national, amount goes deducted but not credited in receiver account also the transaction status show successful..
Name: mradul saxena
My phonepe registered no. [protected]
Transaction I'd P1906042352388470801241
UTR no[protected]
No one (phonepe, paytm, Punjab national Bank) can help me out from this situation they all goes round and pass burden to other,
Can anybody suggest me how I get my money back..

I did a transaction of Rs. 400 yesterday and the transaction was successful but the money was not credited in receiver's account. When i raised a complaint regarding this phonepe support said to contact receiver's account customer care but when i contacted them they said to contact the issuer customer care number as they have not received any amount regarding this transaction, when i contacted my bank customer care they told that they dont have any information regarding this transaction as i did the transaction through third party application. What should i do now, what is the solution to this problem?

Sir, From 2nd June I made a payment from Phone pe for Tata power bill payment of Rs 2615/- and it is not credited to the biller and not back to me. I have several times called phone customer care but every day taking 1 day time and not resolving the same Ticket ID 57175853 raised by Phone pe for resolving the issue but 4 days passed not resolved the issue at all. Payment deducted from my HDFC account 2nd june ref no 641769.

I have ordered my food from phone pe i didnt get dilevered
Order time 9.14 pm
Delivery time 10.20 pm
As my ordered didnt get dilevered i contact supported thrice and they always give me a number which was contiously busy and it ring once no one answered.
Then i reach support who was not taking any responsibilty for these and refuse to answer my queries.
I ask him to answer me one word will my ordered get dilevered or not he doesnt have a answer for that.
And ask me to keep calling the number every hour.
But when i told him about the time and dinner availability around my area he refuse to help.

Regards,
Nikhil

Providing information about two numbers doing frauds in terms of money as its a new facility to people and a lot of people have never used the app or new to the app.hence they are making fool out of people by guiding them wrong how to use app.unaducated people may be suffering especially there is a column of message which makes people confused and looted by these fraudulent people.i would like to request you to make it more people friendly so that we should not befooled by these culprits.

04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.1000.00
04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.17500.00
04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.15400.00
04/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.15000.00
05/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.22700.00
05/06/2019 - UPI/DR/[protected]/38169806/SBIN/[protected] - Rs.20000.00

Kindly look into the matter and try to reverse the above amount