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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 119

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Address:Sonipat, Haryana, 131001

I have paid through phone pe yesterday night at 11:56 p. M. Though the transaction showed successful along with the utr id, the balance got deducted from the bank account which is linked to the phone pe wallet but the receiver didn't got any money also i have checked his bank statements, phone pe is continuously saying to contact the receiver's bank but the bank is denying as they don't have any details, the money was for the receivers relatives...
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tuleshv
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited from source account but not received in destination account

Address:Ghaziabad, Uttar Pradesh, 201009

On 04-jun-2019 i sent 3800 inr from my hdfc accoount to pnb account but money debited and not rceived in pnb account.
Utr no.[protected].
Time : 10:35 pm
Date : 04/june/2019
Name :tulesh verma
Contact no. [protected].
Request you to take action on this to either credit the amount in destination pnb account or refund into source hdfc account....
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S
Shiv Narayan Saxena
from Gorakhpur, Uttar Pradesh
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services not provided & even don't pay attention in this regards.

Address:L / 1012, Awadhpuri Colony, Beniganj, Faizabad., Faizabad, Uttar Pradesh, 224001

Phonepe — services not done & even din't pay attention towards these complaints.

1 review
L/1012, phase-2, awadhpuri colony, beniganj, faizabad., faizabad, faizabad district, uttar pradesh, india
Shiv narayan saxena on jun 5, 2019 mark as resolved

Shiv narayan saxena june 4, 2019 at 12:37 pm
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Shiv narayan saxena june 3, 2019 at 8:02 pm
Your...
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Shiv Narayan Saxena
from Gorakhpur, Uttar Pradesh
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services not done & even don't pay attention towards these complaints.

Address:L/1012, Phase-2, Awadhpuri colony, Beniganj, Faizabad., Faizabad, Uttar Pradesh, 224001

Shiv narayan saxena june 4, 2019 at 12:37 pm
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Shiv narayan saxena june 3, 2019 at 8:02 pm
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Maine phonepe app k dwaara mobile no. [protected] se 12th april 2019 ko 12 teachers ko spot checking k paise transfer kiye they. Kintu mere account se phonepe ki taraf se amount deduct kr liya gaya or kewal 3 teachers ko amount transfer kiya gaya. Maine...
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S
somya7837
from Shimla, Himachal Pradesh
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amount debited but not credited to receiver

Address:H. no 342 nangla enclave part 1, Faridabad, Haryana, 121001

This is regarding transfer of an amount of rs 3000 from my sbi to pnb bank account ([protected]) amount on 4 june 209 at 10:40 pm through phone pe utr no for the same is[protected]. Phone pe executive says talk to pnb ad amount is already transferred and pnb executive says talk to phone pe and sbi as we have not received the amount sbi says we are not laible then who is liable for all these i transferred my amount only but lost by...
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P
Prabhat Kumar rout
from Noida, Uttar Pradesh
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mistakenly money transferred to another account

Bymistakely money transferred to another UPI number.
UPI NO-1904232030084257540348
1904232025047391881683
1904232016544596053613
Mob no-[protected]
The account money was transferred was unknown and Bymistakely money was transferred UPI no and phone no provided above total 32500 rupees was transferred to the account.
Please resolve itself soon as possible....
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S
skantbxr
from Bengaluru, Karnataka
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transacted amount not credited to beneficiary account

Address:Buxar, Bihar

I have transferred rs. 7700 through my phonepe account ([protected]) to mobile number ([protected]), but this amount has not been yet credited into beneficiary account. I got utr number (Utr:[protected] from phonepe. I wanted to know that why it is not credit to ([protected]) mr. Anurag kumar.
I have attached the successful transferred status screenshot....
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Hi,

I want to share my recent experience with Phonepe and how I was misguided by them and lost my money due to their customer care executive.It begin with my transaction on Bsnl portal, I was trying to make payment for 2 of my BSNL Landlines and the selected mode of payment was UPI where I used Phonepe to make my first transaction of Rs. 1646 (Date: 31/05/2019, 04:37 PM) which gave me a message on Phonepe saying pending and...
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V
Vijaybhai Valjibhai Laltuka
from Mumbai, Maharashtra
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refund of amount credited in wrong account

Address:At.Jorapura.Ta palapur District Banaskantha, Banaskantha, Gujarat

Dear sir/madam
My self Vijaybhai Valjibhai Laltuka have register account of Dena bank with phone PE wallet .my accout no which is registered with phone PE is[protected].

Sir on 2/6/2019 wrong transfer has been done by myself .sir 1500 has been credited in a/c no [protected] of SBI branch which is to be done in account no :[protected] which is right sbi account of Dantiwada branch .

So sir please neeedful...
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A
Amitava Jana
from Delhi, Delhi
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fraud transaction in my account

Address:Kolkata, West Bengal, 700082

Dear sir / mam

Yesterday i have transferred 3000 rs from my phonepe account no. I have transferred from hdfc bank.
My payment is showing successful in phonepe and my amount was debited from my account after that i relised it was fraud person sending me the
Request and unfortunetely i have paid for the same when i asked to refund it just ignore me and blocked my phone no.
So my request is just identify...
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Y
Yuvi Bharatgaria
from Narwana, Haryana
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online cheating

Address:Mk tailor, Neem chonk bharatgarh, 140114

Today[protected] at the time of 11 am. We get a phone call from [protected]. The person who is talking with me is saying that the account of malkit kaur is has been blocked by some issues. So we give him otp of that linked number. And suddenly they say that we give him atm card number of 12 digits and adharcard number. By mistake we give him all details. Then they debit rs.50000 from my account by seven transactions of rs 5000, rs15000, rs9,...
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Address:Laxmi Narayan Meena, 3/74 HOUSING BOARD COLONY, , , , Alanpur (Rural), Sawai Madhopur, Rajasthan, 322021

Phone pay account no-[protected] mob no rechare-385 on airtel dth custumer id-[protected] not successn so no refund occured on date[protected] to till date current date so my complain regrading discuss customer care phone pay or customer 7 day witn refund give my account refund but no refund accived so akgar my refund witn next 7 days not recive my account complian cunsumer firm or rbi banking lokpal and news paper inform....
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A
Amborish Acharya
from Bengaluru, Karnataka
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fraudulent transaction using phonepe account

Address:560064

There's a fraudulent transaction took place from phone number [protected] for an amount of 7000 rs today using phonepe account. I did call up phonepe customer care requesting to identify the number and help refund the amount, however, i didn't get any resolution on this issue. I am lodging this complaint so that others don't go through similar fraudulent transaction with [protected] and how can this number be traced as well....
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N
Neeraj.gupta
from Mumbai, Maharashtra
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debited amount from my account but not credited to receiver account

Address:Ward no. 20, Sri vijaynagar, 335704

Yesterday i have transferred 20000 rs from my phonepe account no. [protected]. I have transferred from sbi to axis bank
My payment is showing successful in phonepe and my amount was debited from my account but it is not credited into creditors account
While i complained in phonepe first they ask to contact axis bank then they asked to contact sbi bank. And both the bank are saying that this is fault of phonepe
I have recording...
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D
Dheerendra Waiker
from Bengaluru, Karnataka
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problem with system drawbacks

Dear sir/ madam
I had some serious issues with the system and requested to rectify the system
I tried to make a payment with phone pay on 29.05.2019 with an amount of rs 20/ and transaction id :p1905290719073589150472 to bharatpe[protected]@yesbankltd and amount has been deducted from my account and same is not credited to receiver account and message transaction is pending at receiver bank. Since this a purchase transaction...
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V
Varun007#
from Mumbai, Maharashtra
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amount deducted but transaction failed

I transact the amount on 30/05/2019 through phone pe by sbi savings account. I pay the amount to anglo eastern maritime academy my transaction reference number is qct[protected], transaction time - 11:08 am. Amount has been deducted from my account but the next message shown that transaction failed. Amount also not revert to me. Please check the details....
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P
Pushkar Deshpande
from Bengaluru, Karnataka
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unable to do withdrawal from phonepe wallet

Address:Bangalore, Karnataka

Since there is no kyc facility yet, i'm unable to withdraw my money from phonepe wallet. Why did you not notify at the beginning itself that we cannot use the wallet to do normal transactions??! Now my funds are locked until you receive a permit from the government. Very irresponsible behaviour, guys. After the company gets the permission to do kyc, i will withdraw & uninstall this app too. I really thought that you guys were better than...
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R
Ramesh Vangalapudi
from Mumbai, Maharashtra
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271.31 refund amount

Address:East Godavari, Andhra Pradesh, 533101

Hi, On 04/04/19 I paid credit card bill through PhonePe, three days earlier to due date. On 04/12/19 transaction failed and PhonePe refunded the amount. By that time Bank charged me against late payment. Because of PhonePe my bill payment was delayed. PhonePe agreed to refund the late payment charges on 04/26/19. But, refund amount not yet received...
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M
Mjain2019
from Bengaluru, Karnataka
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instead of credit my account got debited

Address:560103

Dear Sir/Madam,
today i registered to the Phonepe account for the first time to received an amount of 20000 from a person who claimed me as a Army person named Sanjay Singh Phone number +91 [protected] and Phonepe Account Number in the name of MARY SHYLA . the UPI transaction number was[protected].
being a first time user and and person called me in peak working hour saying please receive the request soon just accept this...
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K
khasim adil
from Hyderabad, Telangana
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dth payment done but payment not received by service provider

Address:Langer houz, Hyderabad, Telangana, 500008

I have done airtel dth payment through this app on 22/05/19 but airtel didn't receive amount and app it is showing payment done. I have given complaint in app but in some time it is showing complaint solved how can it solve.
I have send mail also but no use
I would not recommend any body to use this app
Regards
Adil
[protected]...
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