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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
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PhonePe reviews & complaints page 121

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S
Sachina2509
from Mumbai, Maharashtra
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fraud transaction on phonepe link

Address:104 G wing Morning star Siddhi city Kharwai Badlapur east, Thane, Maharashtra, 421503

This is to inform you that somebody was sent a link for pay transaction, then but that link should be receiving link, after completing the transaction, 2000 rupees has debited from my account. It should not be happened as per that person comments. Again he has sent another link where he mentioned for again transaction of 500 rupees it will be refundable. Refundable means all transactions link 2000+500=2500 rupees. After transaction i dint...
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G
Gaurav.singh1995
from Bengaluru, Karnataka
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amount not credited to receiver's bank account

I transferred 2500/- to union bank of India from DBS bank account using phonepe application. Amount Debited from my DBS bank account but not credited to receiver's bank account. Transaction also showing successful in phone pr app. Please resolve the issue.

Txn date:[protected]
Txn Id: P1905130945304929424023
Txn amount: 2500/-
Sender bank: DBS Bank
Receiver bank: Union Bank of India...
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J
Jerinj010
from Mumbai, Maharashtra
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not returning my money

Address:KALLADIKODE, Palakkad, Kerala, 678596

I have 26, 000 rupees in my phonepe wallet. But phonepe is justifying that they have some technical issue, so try later to withdraw this money to my account.
I tried for 2 says. It is very urgent to get that money back. I tried several times to close my wallet to withdraw money. But it shows"something went wrong".

I was using phonepe a lot. But from this incidence dissatisfied me. Because it's very urgent to get my money...
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S
sehraavtar@57
from Gurgaon, Haryana
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did not give cash back

Address:C-8 ,Vishnu Garden,aTilak Nagar., New Delhi, Delhi, 110018

मैंने एक बिजली का बिल ९-मई को जमा किया था . PhonePe जबकि हर (इस्तेहार) में लिखते है कम से कम ५% कैश बैक जरूर मिलेगा. मैंने कस्टमर केयर को फ़ोन करके पूछा तो उन्होंने बताया कि १२ -मई के बाद...
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S
Shaikh aman
from Mumbai, Maharashtra
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complaint regarding recharge

Address:A_20, azad nagar, Bombay hotel, Ahmedabad, Gujarat

Sir/ mam
I was trying to do recharge from phonepe to my mom number. The money was debited from my account but the is not successful. Pls debit my money to my bank account. I got a sms reading the money has been debited from the account.

It's not a small complain first 129 and next 145 rupees has been debited from my account respectively.

So, i kindly request you to do necessary things for the same.br...
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R
Renetha JB
from Thiruvananthapuram, Kerala
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asianet broadband payment pending

Address:Thiruvananthapuram, Kerala

Paid my Asianet broadband bill through Phonepe on 10th May 2019. But it is still showing sending payment request. The amount has been deducted from my account. NOT REFUNDED TILL NOW. transaction is shown pending. I went through View tickets options, but got reply Due to technical issues at the Biller, it can take upto 24 hours to get the final status of your bill payment. But not resolved till now (13.5.19 5.30pm)...
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R
Renetha JB
from Thiruvananthapuram, Kerala
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asianet broadband payment showing pending

I paid my asianet broadband bill through phonepe on 10th may 2019. But it is still showing sending payment request. The amount has been deducted from my account. Not refunded till now. Transaction is shown pending. I went through view tickets options, but got reply due to technical issues at the biller, it can take upto 24 hours to get the final status of your bill payment. But not resolved till now (13.5.19 5.30pm)...
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N
nanthu.snk
from Mumbai, Maharashtra
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fake cashback offer advertisement displayed at tamilnadu.

Address:641665

Dear sir.
I got a advertisement from phone pay that if we made first ola ride transactions through phonepe you will get rs150 cashback. Which i haven't get cashback due to phone pay fake cashback offer advertisement on phonepe app. Because the cashback is not eligible for tamil nadu. So, if cashback is not eligible at tamilnadu then why phonepe has display the cashback at tamilnadu customers???.

(Phonepe using gps...
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P
Prem Bhonde
from Mumbai, Maharashtra
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debited extra money from my anki account

Address:At post mhasla bk ta.dist. buldana maharashtra India, Raigad, Maharashtra, 9922672931

Deta sir
I am mast nandkishor bhonde request you to give my money return today i transfer money to my friend rs.1000 and phonepe debeted extra money rs.18 extra
Yesterday i give money to dream11 by phonepe and phonepe debeted extra money
Phonepe debeted total extra rs.41
I request to give my money return please sir
— nandkishor bhonde
Thnaks...
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S
from Mumbai, Maharashtra
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payment refund

Address:xxxxxxx, Gurgaon, Haryana, 1w2001

Dear phonepe team,

I transfer 2161.36 amount of money through my phonepe account, transaction showed failed but money is dedicated from my account. But yet amount not received. I made this transaction on dt. 6 may, 2019. Transaction id is t1905062129238776381947
I have conineusely follow up by phonepe help chait but not respond.
Kindly look into the matter and refund it as soon as possible.

Also...
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Address:New Delhi, IN (HQ) A-41, First Floor, Mathura Road, Mohan Cooperative, New Delhi, Delhi, 110044

On 10 february 1:09 pm i made a transaction to sri sai collections & money has debited from my account but money has not credited in merchant account.
I have contacted phonepe custome care they told to check merchants bank statement & he has shown me the bank statement & no money has credited in his account so i made another transaction from google pay and it was successful he got money.
I have shared the merchant bank statement...
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G
Gumanti Dzr
from Mumbai, Maharashtra
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money refund problem I tri customer id 12-8368711588

Address:Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Www.phonepe.com

I did a upi transaction on 20th from sbi anywhere application upi facility for 12000 rupees and the transaction got failed but money had got deducted from my account.

Please help me on this and refund the amount because it's been 11 days and nothing has happenem

Below is the message i received for failed transaction:

"your upi fund transfer to account xxxxxxxxxxx791 for rs.10, 000 on[protected]...
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S
sharma komal
from Thanesar, Haryana
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money deducted but not received by receiver

I transfer 1000 amount of money through my phonepe account, transaction showed succesful but money not transferred into receiver acount. I made this transaction yesterday i. E. 8 may, 2019. Utr no. Of this transaction is "[protected]". And the transaction id is "p1905080927218491802073".
Kindly look into the matter and refund it as soon as possible.
Also phonepe app's "help" system is not working....
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Address:Nashik, Maharashtra, 423101

My friend has done an transaction of 5400 rs and money is also credited from his account and on phonepe it is also showing transaction successful on phonepe history page. But the money has not been credited into my account and also in my phonepe history page the transaction also doesn't appears. He claims to have send money but yet i have not recieved any money...
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S
satish nallapati
from Ponnur, Andhra Pradesh
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phonepe money credited and auto debited but not credited again

Hello sir,
I want to register a complaint as i did a transaction of rs. 12000/- from my state bank of india account [protected] through phonepe on 20th december with mobile number [protected]. Transaction id-p1812202146270376961345
Utr[protected]
After the transaction the money credited to receiver account and after a few minutes that rs. 12000/- auto debited from receiver account with showing a description
"to...
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B
Bn Ö
from Perumbavoor, Kerala
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I made a transaction mistakenly to a number

Address:Kollam, Kerala, 691306

I made a transaction to a guy as advance for a phone but he cheated me now can u please help ke somehow to contact his bank or him or any help from your side
Transaction id P1905052014395740110036
This guy is using instagram to spam and cheay people he says hes a mobile dealer and buys money as advanceplease do somthing sir im very depressed and at the edge of sadness please do understand my situstiom and do the needful...
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D
Dhruthiii
from Mumbai, Maharashtra
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unable to sell gold on phonepe

I bought gold on worth 5000 rs. From my phonepe wallet. But when i am trying to sell it is displaying gold sale failed. For security reasons we have declined the transaction, please try after 72 hours. I am in need of the money and not able to access it right now. I have tried writing to phonepe customer care support but have not heard anything yet. I hope this gets resolved as soon as possible....
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S
Sagar Sonu prasad
from Nashik, Maharashtra
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online purchase done but product or refund not received

Sir I have purchased a smartphone Redmi Note 7 pro from shopingkaro.com online shopping website on 11/04/2019 of Rs. 13, 499/- paid through phonepay reference no[protected] dated 11/04/2019. But neither item received nor amount refunded till date. Now the website is not reachable in internet and mail ID also showing not valid. Sir I want my money refund. Please help and do needful and further intimate me as early as possible. Your regards....
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3
3sd
from Mumbai, Maharashtra
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wrong number recharge done

Address:38 park majestique society undri pune, Pune, Maharashtra, 411060

I made a d2h recharge but by mistakenly its get done on a [protected] mobile number... Recharge amt is rs 500 and the recharge done on may 3 2019
Transaction id is :n1905031302208870421854
Recharge amount :500
Recharge date : 3 may 2019
Recharge bbps transaction id :bd01maar7xf2
Account name :shruti dhappadhule
Plz refund my amount
Its done by mistakenly plz cooperat...
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V
vinay7mohite
from Pune, Maharashtra
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money debited but not transferred

I have transferred rs146 to somebody.. The money was debited from bank account but. Not get transferred..
When i called both the customer care they both are not taking responsibility..

If both don't know... Where went money... Then it looks like... Here is a fraud...

Pls don't. Use.. Phone pay... It's. Mine. 2nd experience with phone pay..

Pls tell me how i can resolve this issue....
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