PhonePe Complaints & Reviews

Address: 570033

Though reported to you long back about my wallet withdrawal not happening there is no word from (Phonepe) you. Also kindly provide me your bank ombudsman address so that i can redress my grievance with them. My wallet bal shows a balance of rs 946.00. However when i wish to withdraw the said amount, i am told this is not possible for kyc compliance, whereas i have complied with appropriate and full kyc (Adhaar)

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A

Anjay singh1

from Mumbai, Maharashtra

May 28, 2019

I have sold gold on phone pay and the money has not been credited in last 7 working days.

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A

alokgolu@64

from Bhubaneshwar, Odisha

May 28, 2019

I, RAKESH JENA, have made two transaction via phonepe of 1000 each to my brother Pradip kumar Das yesterday and it is still showing pending.This was happened on 17th may 2019.Please take immediate action as there is a urgent requirement of money.

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P

Pushkar Deshpande

from Bengaluru, Karnataka

May 29, 2019

I hv the same issue too. Hope they resolve this issue soon

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Address: A 207 , chitrkut environs , Basvanagar talcauvery layout, 560037

I post an advertisement on olx app, and one of the customer call me, he told me that he will use phonepe to pay his money. Then he took my number and talk me to open my phonepe app. Then he did something from his side and one pop shown on my phonepe screen. It was shown to pay money 11000, then I accepted, he then convince me, that once i click on pay button then automatically amount of money will refunded to my account. Then i got convinece it, as i don't have that much in my account. Then he again try to convince me to pay 11000 Rupees, and told me again that just press pay button, you will get your money for product. Then i again pay that..then he told me that click on 22000 as pay an money will be refunded
So i want a quick action about that person who made such fraud things on apps such like that
I have lost my 44000 Rs

Aug 6, 2021

Complaint marked as Resolved

PhonePe customer support has been notified about the posted complaint.

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V

Vinod Kumar Are

from Delhi, Delhi

May 27, 2019

My wallet is unfortunately deactivated .please help .solved that

fraud through phone pay - Comment #3443121 - Image #0

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OLX India Customer Care

from Gurgaon, Haryana

Jun 5, 2019

Dear OLX User,

Greeting From Team OLX!

We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

Thanks,
Team OLX

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I post an advertisement on olx app, and one of the customer call me, he told me that he will use phonepe to pay his money. Then he took my number and talk me to open my phonepe app. Then he did something from his side and one pop shown on my phonepe screen. It was shown to pay money around 9000, then i denied that payment, he then convince me, that once i click on pay button then automatically amount of money will transfer to my account. Then i refused it, as i don't have that much in my account. Then he again try to convince me to pay 4000around rupees, and told me again that just press pay button, you will get your money for product. Then i again refuse that.. And told him that i don't have money in my account. So he told me that he will call me tomorrow again. So i want a quick action about that person who made such fraud things on apps such like that

+1 photos

Aug 6, 2021

Complaint marked as Resolved

PhonePe customer support has been notified about the posted complaint.

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M

Manish08031966

from Kanpur, Uttar Pradesh

May 27, 2019

We had made our electric bill payment of Rs. 1263.00 twise on 17.05.2019 but sorry to inform till now our Bill is showing unpaid.

Coustomer Care services are very poor they know any thing making fasle statement.

My details as below
Ph No[protected]
Electric Connetion No. 31125771 of KESCO Kanpur

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A

Arun Kantimani

from Mumbai, Maharashtra

May 28, 2019

Flipkart says the refund has been initiated and given the RRNs P1905160117342215232847, P1905160117212258836245
But when I called phonepe support they are telling the refund is not initiated

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Arun Kantimani's reply, May 20, 2019

Call me on 8217733642

L

leena salvi

from Mumbai, Maharashtra

May 28, 2019

I transferred 2300Rs to my friend's account he didn't received any amount money got deducted from my account now when will I get reverse

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OLX India Customer Care

from Gurgaon, Haryana

Jun 5, 2019

Dear OLX User,

Greeting From Team OLX!

We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

Thanks,
Team OLX

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Address: Addr- jaina more, branch- jaina more, bokaro Steel city, pin code- 829301, Bokaro, Jharkhand, 829301

I have done a transaction phonepe on 25 may 2019 my transaction id is p1905251219090312596074. My money is debited from account but not reache the beneficial account and showing that it is pending but money is debited. I want to refunded my money in my account. The transaction done is rs. 700. Help me to get my money back and resolve my problem immediately.

+1 photos

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basavaraj mulge

from Pune, Maharashtra

May 27, 2019

Hi,

Please Update Following Payment not Credit
Transaction id - P1902051001425329536923
Date - 7 - Feb - 19

Kindly help me to get my amount back into my account immediately. Please help quickly as this is my savings salary account

Thanks & regards
Basava M

deducted money - Comment #3443364 - Image #0

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By miss i have initiated the electricity bill payment for cescom three times, in this three transaction phone pay have deducted the money thrice, but the bill payment is complete 1 time. Still for other two pending bill, phone pay have deducted 583 rupees 2 times extra. So i request you give justice and to make phone pay toreturn my 1166 rupees of other bill payment...

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I transfer my money from one account to another in phone pe... Money debited from my account and they are not credited that amount to concerned receivers account. Keeping with money with them for three four days. Customer support also not responding and didn't gave resolution for my issue. Phone pe denied my request of money transfer and holding my money with them.

+3 photos

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Jun 27, 2019

Updated by [email protected] Didn't get proper response from them.. Resolution not provided

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Payment for airindia flight booking by

Phonepe transaction id p1904230104002096799535
Order id : qphw[protected]

But airindia tkt not booked. Its on 23/april/2019. More than a month passes by but phonepe is not refunding the amount of rs 18011.00, just taking excuse for a week every time. Very pathetic response from phonepe. I raised tickets two times, but pathetic response by phonepe. Phonepe ticket ids are 52909747 and 56070015. May kindly ask phonepe to refund the amount of rs 18011.00 asap.

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Address: Nashik, Maharashtra, 422002

I wanted to sell my trade mil I got a call he was ready with my offer then he said I'm out n I'll send my wife to take it I'm sending you money right now through phonepe. He called my and ask me to accept his request as I never used phonepe i did so but amount had been debited from my account I asked him for this he said it is the procedure in phonepe I argued him it is not possible he again asked to receive next amount but I refused . Again I got another call for the same then I realized that it's a scam

+1 photos

Aug 6, 2021

Complaint marked as Resolved

PhonePe customer support has been notified about the posted complaint.

May 23, 2019

Updated by THE CUBER #best I have his no too

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OLX India Customer Care

from Gurgaon, Haryana

Jun 6, 2019

Dear OLX User,

Greeting From Team OLX!

We have a specialized team that will be happy to answer all your queries. Just drop in an email at [protected]@olx.in or you can also call us at[protected]from 10:00 am to 07:00 pm) available seven days a week and you will be provided with immediate assistance.

Thanks,
Team OLX

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Address: New Delhi, Delhi, 110018

This morning i got a message with a link and when i clicked the link 15000 rupees got debited from my bank account... I need refund as according to rbi guidelines if we register compliant within 3 days full amount is refunded. Now the person is asking me to change my own profile number on paytm... He is trying to dupe me again... His phone number is [protected]

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P

Pradeep@Shukla

from Mumbai, Maharashtra

May 24, 2019

I have transferred money 5000 Rs to my brothers account from paytm bank to his SBI account using Phonepe app. Amount debited from my paytm account but not credited to my brothers account.

Kindly help me to refund payment.

need refund - Comment #3441609 - Image #0

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Address: Bangalore, Karnataka, 560062

I am really very much disappointed unfortunately my money from bank got credited to phonepe wallet that to 9500 rupees. I want my money back to my bank account as it shows to complete kyc but there is no option available to complete kyc as i have spoken with customer care even they are helpless i am very much disappointed it, makes me feel that my money got stuck in hell from which removing out is big task.
I request u try to do something to get my money back to my bank account.
My number is [protected] (Same account)

May 23, 2019

Complaint marked as Resolved

no problem not solved

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I have done a recharge on phonepe on 22 may 2019 my transaction id is n1905221119100326524896. My money is debited from account but recharge is not done it is showing that it is pending but money is debited. I want my refund. It was done on airtel digital tv i'd is [protected]. The recharge done was rupees 315. Help me to get my money back and resolve my problem.

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Address: #15th, 2nd Main, Vinayaka Layout,, 560079

Please note that i have made payment of 3800 inr on 15th may 2019, my account was immediately debited and phonepe transaction was pending and asked to wait for 48hours, due to which i have to make another mode of payment for 3800 to receiver for on behalf of failed transaction., later on 17th may 2019, status on phonepe turned to successful, but unfortunately the amount was not credited to receiver. As phonepe confirmed that amount was credited to benificiary but receiver account was not credited with that amount.
I never saw such a worst service like phonepe with they limited support. I have extended my further investigation with my bank with utr number, and got confirmed that it is been credited to beneficiary account, but actually it did not got credited.

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Address: 6/B, Mahatyagi Laksmidevi Rd, Koramangala 1A Block, Koramangala 3 Block, Koramangala, Bengaluru, Karnataka 560034, 560077

I had done a transaction of 1000rs in phone pe but the receiver did not got the money credited in his account but the money got deducted from my bank account and did not get the refund since 1 month. The phone pe transaction id is p1904161326510534608845 and my utr id is[protected] plz help me in getting back my money refunded. Even i am in a position that my syndicate bank and phone pe app both denied help. You get in touch with both syndicate bank and phone pe app as they will help you with the transaction details

+1 photos

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B

Beyond Wild

from Mumbai, Maharashtra

May 21, 2019

I have transfered money 5000/- which is debited from my account but not credited in my brothers account. When I will get my money back in my account. I will file complaint if I wont get my money. And I will give review too that not to use this app. As its 5 days that I din get my money. I want my money back. Submitting you transaction details.

money refund issues - Comment #3438017 - Image #0

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B

Billa143

from Mysore, Karnataka

May 21, 2019

I made a mistake from my side of transferred to some other wallet that's why I am asking for
Refund please make it as soon as possible

money refund issues - Comment #3438180 - Image #0

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H

Harsha madhugiri

from Delhi, Delhi

May 21, 2019

Sir...
I hear by request u to solve my problem soon, , ,
My friend have send me Rs 4000/ on April 8 till now I haven't received the amount, at to do next...

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Address: VILL PO KHARAGDIHA, P.S JAMUA,DIST GIRIDIH, Giridih, Jharkhand, 815314

I have paid electricity bill of amout inr 1383.00 for credit for jharkhand
Bijli vitran nigam ltd. Throughh phonepe and bharat bill pay system on 14 may 2019. The electronic reciept of the bill paid was not generated instantly. As the reciept is necessary i need e-receipt of bill paid because when updated electricity bill came on 17 may then not deducted amount of 1383/-.
My consumer id iskbgd0004

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Address: sangli, warnali colony, Sangli, Maharashtra, 416416

I had ordered item from flipkart through phonepeand then cancelled it due to some issue. Flipkart sent me mail that refund is transferred but i didn't get any refund in my phonepe wallet. I called flipkart customer care they refund is transferred then i called phonepe customer care they said refund is not initiated.
Please help me to get my money back.

+2 photos

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A

Aseebaa

from Coimbatore, Tamil Nadu

May 21, 2019

On doing online transaction via phone pe amount is debited from.my account but the transaction status is pending receiver doesn't get credited.when i will receive back my cash back to my account

refund issue in phonepe wallet - Comment #3438186 - Image #0

refund issue in phonepe wallet - Comment #3438186 - Image #1

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Crsk

from Agra, Uttar Pradesh

May 21, 2019

Customer money payed but I am not receive money so resolved Problem Me You've received Rs.50 from via PhonePe for txn P1905151730207254465190

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A

Anay Mishra

from Mumbai, Maharashtra

May 21, 2019

I have done a payment of 50₹ from phone pe aap. But my payment has pending form 1 month and I'm facing lots of problem because of this

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A

Agrasen Singh

from Mumbai, Maharashtra

May 21, 2019

Money not credited my account

refund issue in phonepe wallet - Comment #3438940 - Image #0

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Phonepe dont have any kyc available now to serve me for the full kyc. I unfortunately top up my wallet with 7100, but now there is no way to get my amount refund bank, the withdrawal is not possible and they are not willing for the closure of the wallet to withdraw my amount. Not even paying to merchant is possible with my account.
If i have minimum kyc why top up is possible then,, if topup is possible then withdrawal should also be possible.

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@dhiraj11

from Warud, Madhya Pradesh

May 21, 2019

I send money with phone pe app to other account but my money is debited but not credited next account please solve my problem and give my money back

my phonepe account is a minimum kyc account - Comment #3438218 - Image #0

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J

Jaisankari J

from Delhi, Delhi

May 21, 2019

Transfer Rs.5000/- transfer another Rs.5000/- on 9.5.2019 till now not yet received in the state bank of india, debited in Indian bank. like to know the details.

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Jaisankari J's reply, May 13, 2019

Transfer Rs.5000/- transfer another Rs.5000/- on 9.5.2019 till now not yet received in the state bank of india, debited in Indian bank. like to know the details.

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Address: B-69, Tigri Extension, 110062

I had recharged metro card on 8thMay 2019 of 700INR but money not added in my metro card however money got deducted from account. I had created ticket on support and it get closed without resolving my concern. Its really bad app. I want my money back, i dont even get any option to rasie my ticket on phonepe, Kindly suggest from where i can get my money revert @Phonepe #Fraud #APP

Transaction ID: S1905080803566914939814

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E

Esmg Vivek Gayu

from Mumbai, Maharashtra

May 21, 2019

I will send money 1000 rupes the date for[protected] the time is 08:49pm my a/c from my friend a/c to but money not proper it please my complain action for quick

regarding metro card recharge not done - Comment #3438213 - Image #0

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Esmg Vivek Gayu's reply, May 17, 2019

my complain my money not send for my frd a/c and not refund for my a/c so my mony where my a/c no 6166099075 my friend a/c no 6602873297 the transfer time and date is 30/4/2019 8:49pm

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Address: Jalaun, Uttar Pradesh, 285001

I have made my credit card payment through phone pe via bhim upi id. Transaction got failed and my 4500 amount got debited from my sbi account. Now phone is declining that they have not recieved payment and sbi is saying that they debited the amount. I m not able to understand either my money is with phone pe or with sbi. It has been almost a week.

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Website: Phonepe

Hello, i'm jyothi from karnataka it happened by the fraud person (In army as they said) who called (+[protected] to buy our sofa for rs.35000/- and cheated us and received our money through request option of phonepe app. We dont have any details except their phone number and the number has been switched off. The person have received rs.35000
Please do resolve our problem

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Address: Jodhpur, Rajasthan, 342008

Just added my salary to phone pe wallet and now it's just stucked into that.
I can't withdraw I can't call customer care I can't do kyc I cannot do anything.
And even after following customer care's steps it's showing me to try after 7 days.
It was my salary and i need that very urgently.
And customer supports are like.. try after 7 days. Have a nice day !
.

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 121

wallet balance withdrawal

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fraud through phone pay

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having issue with frauds

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deducted money

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fraud by phone pe

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holding my money. deducted money from my account but not credited to receiver account

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payment not received by billdesk for air india booking of rs 18011. phonepe transaction id p1904230104002096799535

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phonepe fraud on olx

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need refund

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I want my money back from wallet to bank account

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money debited but recharge not done

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phonepe transaction pending issue and debited to sender account and not credited to receiver

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money refund issues

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I am complaining about electricity bill

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refund issue in phonepe wallet

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my phonepe account is a minimum kyc account

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regarding metro card recharge not done

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regarding refund of money

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money transferred to fraud person

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salary stuck in wallet

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