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PhonePe Complaints & Reviews

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Last updated May 8, 2024
Complaints 3469
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258
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PhonePe reviews & complaints page 123

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M
Mohan Murali Gavva
from Mumbai, Maharashtra
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money transaction issue with phonepe

Address:Visakhapatnam, Andhra Pradesh, 531085

I have send 1000rs on 02/01/2019 to a friend by phonepe and transaction got successful and recevier also shows transaction gets successful but recevier didn't get the money and also I don't get money back.i tried to contact phonepe customer care they says contact your bank and the bank says this is the third part app we can't help you about it.what should I do now. I don't know how will do it but I want that money was send to the receiver.this...
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K
kripa shankar jha
from Ahmedabad, Gujarat
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cheating on mobile recharge of 251/-

Address:Kalyan, Thane, Maharashtra, 421301

Hi
I used phone pae app to recharge my jio number of 251/- pack, rs 22 /- already i got in phone pae walet, on recharge transaction failed, they deducted 229/- from my bob account having transaction i'd: t1904111100266684100264 on 11th april. On continuous contact with phone pae support they regularly use to say same crying # reason that it takes 7 days to refund your money get refunded by 20 april. But till now i didn't...
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K
kripa shankar jha
from Ahmedabad, Gujarat
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fraud transaction amount on mobile recharge of 251/-

Address:Kalyan west, Thane, Maharashtra, 421301

Hi
I used phone pae app to recharge my hip number of 251/- pack, rs 22 /- already i got in phone pae waalet, on recharge transaction failed number recharged they deducted 229/- from my bob account having transaction i'd: t1904111100266684100264 on 11th april.
On continuous contact with phone pae support they regularly use to say same crying # reason that it takes 7 days to refund your money get refunded by 20 april. I want...
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P
Prasad Sardeshmukh
from Yaval, Maharashtra
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for payment of msedcl

Address:Pune, Pune, Pune, Maharashtra, 411058

I have made payyment of mseecdl electricty bill on 19-jan 2019. Amount of 580 rs debited from my bank account. However in bill of mar19.. This is came as pending. As its 60 day old trans unable to raise complaint in phone pay. Emectricty ppl teling reveral happened. But nothing in bank account or phone pay as reversal. Screenshot attched for quick refn...
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Hi team,

I was booked train ticket from irctc and payment section i have choosen phonepe wallet, but amount was deducted from my phonepe wallet but ticket not confirmed. Please refund my money as soon as possible. Phonepe account phone number is [protected].

Transaction details are as follows
Id :c1904191309510208492938
Amount : rs.510 /-
Utr :[protected]...
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S
snehaldhawanpatil
from Pune, Maharashtra
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phonepe successful transaction but amount not received by account

Address:411033

I have send 123 rs to my friend from phonepe app and transaction is successful but after few minutes 123 rs are debited from my account and not credited to my friend account. And also does not seen in her transaction history. I have submit my complaint in phonepe app support team but they are not solve my problem.
Phonepe transaction id - p1904151024141528572033
And ticket number - #51888038...
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K
Kumarakj1795
from Mumbai, Maharashtra
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amount 4500 debited but not credited to receiver's account.

Address:House No.-6, A- Block, Street- 5, West Karawal Nagar, New Delhi, Delhi, 110094

Dear Sir/Madam,

I, Aakash kumar made a transaction of Rs 4500 through phone pe UPI from my SBI account (A/c.:- [protected]) to my BOB account (A/c no. :- [protected]) on 11.04.2019. Amount debited from SBI account but not credited to BOB account. Transaction was showing pending on 11.04.2019 and showed successful on 13.04.2019 with UTR number[protected] . But still amount not credited to receiver's BOB account. I logged...
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V
Vijaykumar Gadeela
from Mumbai, Maharashtra
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phonepe debited wallet money to not credited to another bank account please help me

Address:Kamareddy, Nizamabad, Andhra Pradesh

Hi sir iam gadeela vijay kumar iam account bank of baroda kamareddy account number [protected] iam amount sent to phone pe amount 25000 rs sent account same bank of baroda kamareddy [protected] account but not credit amount plz amount credit receiver transaction id no
P1904101820524992534432.

Tq sir
Gadeela vijay kumar
[protected]...
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D
Deepu Duhan
from Chandigarh, Chandigarh
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amount not credited to the receiver's account.

Address:Chandigarh, Punjab, 160017

This is refrancce to fund transaction id p1903241158077431846810 with utr no[[protected]] dt 24.03.2019 of rs 3000 still which is not credited in the receivers account nor refund to my account, isfc ; sbin0010605, state bank of india, manimajra, chandigarh for this matter i had made a corrspondance to phone pe [protected]@phonepe but till to date not refunded & i apporoched by banker they are saying that amount stands debited from my account,...
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A
akkikhatri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about a transaction

I have send 1000rs on 11/04/2019 to a friend by phonepe and transaction goes panding and after 2days i got a message about transaction
That shows transaction got successful and receiver also shows transaction gets successful but receiver didn't get the money and also i don't get money back. I tried to contact phonepe customer care they says contact your back and the bank says this is third party app we can't help you about it. What...
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R
Raviparashar001
from Mumbai, Maharashtra
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transaction successful status without credit amount receiver account 15000rupees

Address:Sheopur, Madhya Pradesh

Dear sir mera naam ravi pandit h mene 09 april ko 15000 rupay ka transaction kiya that phone pe se bank of baroda ka us t transaction pending me phunch gya server ki vjh se 12 april ko muje transaction successful ka status de diya gya jbki paisa receiver ke account me aaj tak nhi phunca plzz sir mera paisa muje refnd dilvaye muje phone pe ki trf se gumrah kiya ja rha hai
Transaction id-p1904091047175601023740
Utr. No.[protected]br...
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I transferred a sum of Rs 30800 from my sbi account to uco bank and it got credited and auto debited at the same time, phonepe customer care is not helping and asking to contact bank and sender bank is saying as transaction is done through third party so we cannot track.Its been 2 weeks money still not credited to receivers account and not refunded to my bank account as well. It’s difficult to trust phonepe after this incident because now...
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P
pgaur087
from Delhi, Delhi
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irctc train booking

Hi team,

I was booked train ticket from irctc and payment section i choosen phonepe wallet, but amount was deducted from my phonepe wallet but ticket not booked. Please refund my money as soon as possible. Phonepe account phone number is [protected].
Transaction id: p1904161450315585172610
IRCTC transaction ID: [protected]...
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E
Ezhumalai Prakash
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

train ticket booking failed via phonepe

I booked train ticket on 07/04/2019 via phonepe app, but transaction failed amount debited from account at that time. I raised compliant againat this issue to phonepe customer support. But still issue not resolved amount not refund. Phonepe ticket reference no is 51252690. Every time they extend deadline date. Very poor response from customer support....
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S
Saim Ullah
from Mumbai, Maharashtra
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money had not received in my account.

Address:CB block newtown , street no.189, 700156

Sir,
Almost 6-7 days before my friend send me 3000 rupees through phone pe but the transaction goes in processing and 2 days before i got a mail and message from phone pe that i have received 3000 rupees from my friend and it also shows in my transaction history but i haven't receive any money in my bank account, i tried to contact both my bank and phone pe customer care then the phone pe customer person says that it shows that your...
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P
Pradeepjg
from Mumbai, Maharashtra
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chargeback 20000

Address:Mumbai, 400101

SUBJECT - State Bank Of India [Sbi] — chargeback request for the refund of amount rs. 20000/-


The branch manager,
State bank of india,
Mumbai kandivali east 400101
Sub:-chargeback request for the refund of amount rs. 20000/-

In connection to the subject, i am PRADEEP JAGANNATH GUPTA from MUMBAI i was transfer 20000/- rs to MAONAHAR GUPTA on dt.11/04/2019. In upi transfer on phone...
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S
Sudeep@
from Bengaluru, Karnataka
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amount not refunded back

Address:521137

Hi,

On11 april i sent money through phone to one of my contact to technical reason the amount not received by receiver. I raised a request in phone on that but customer service team closed the ticket by mentioning comments amount had been refunded.
But i checked my balance and it was not refunded and i checked with the receiver about about receipt of money but he said he was not received.
Please check the status...
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P
Phone@123
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money issue

Address:G.T ROAD, RAJBANDH ,DURGAPUR, RAJBANDH,Durgapur, Chandrapur, Maharashtra, 713212

Sir, my friend send me 1000 rupees but i'm not receive money.Money will be debite from my friend.phonepe customer care told i can't help you because your issue will over the 60 day.In this days many time conselt the phonepe but ignor my problem currently phonepe told me go to your bank and your bank conform but bank told me money will not conform the side of bank please help me sir.....
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A
avanish981
from Delhi, Delhi
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refund does not received

I have done a transaction of 5th april through phone pe app my transaction was failed the balance is deducted and even after 1 week, i do not receive a refund when i call to phone pe support they tell me to talk to bank i can't bank database we are only medium and when talking to bank they tell me to contact to phone pe support i am not responsible for third party app transaction....
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A
ankityes
from Noida, Uttar Pradesh
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i need to return my money who transferred in other account by phonepe

Address:The Crypt Zym Sector 66, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi phonepe,

Hope you will refund!

I would like to request you that my money transferred from my number ([protected]) in another number [protected]. After deduction my money i have found a message (Oid[protected]@one97communicationslimited) and utr:[protected]

Transaction id - ptm20190408042279681796201904080545

Kindly refund my money. It's a humble request.

Regards,...
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