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PhonePe Complaints & Reviews

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Last updated May 6, 2024
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PhonePe reviews & complaints page 124

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R
Ramesh Vangalapudi
from Mumbai, Maharashtra
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credit card bill not reflected

I paid my Credit card bill rupees 8399 on 04th April.But, till date it's reflected to Credit card and showing transaction pending. I continously contacted PhonePe customer care([protected]) . But no use They are repeating same words like sorry for the inconvenience. It will sloved in 2 days. It's almost 8 days I paid my Credit card bill through this App....
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R
Ridham Jindal
from Mumbai, Maharashtra
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incompletion of recharge request

Sir, i am really disappointed in your services. I regret to say that your services are not upto the mark. On 10 th april, 2019 i used your app for recharging my jio phone but unfortunately it didnot get recharged even after i have paid 400 rupees from my debit card. Please recharge it by 12th april or refund my money, otherwise i will unite with other unsatisfied consers to file a case in court. An early response will be highly appreciated....
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S
suraj1317
from Delhi, Delhi
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money not credited to receiver's bank

Address:pune, 411033

On 4th march 2019, i have transferred amount 5000 to my friend using phone pay, but after that status goes in pending mode and after 4 days it was showing successful transferred. But when i checked with my friend, he didn't get transferred amount but he got amount credited message on phone pay. So amount is debited from my bank account but my friend did not get that amount. When i talked with phone pay customer care, they said amount has...
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M
murusudha1
from Bengaluru, Karnataka
Jul 15, 2021
This thread was updated on Jul 15, 2021
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refund of rs.1000/- which was transfer to hacker

Address:G Murugan C/O T SUNDARAMOORTHY, RIVER STREET, OPPOSITE VETNERY HOSPITAL, SANKARAPURAM(PO & TALUK), 606401

Sir,
My phone pe account number is [protected], i was sent rs.1000/- to my friend phone no. [protected] namely mr. Dinesh on 04 april 2019. But, the said amount could not sent to my friend and credited to hacker account namely mr. Nauri behra vide utr no.[protected] and transaction id no. P1904040842467313974233 from my sbi a/c no. [protected].

On compliant through phone pe customer care from sender/ receiver side,...
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L
Lalsahab Maurya
from Noida, Uttar Pradesh
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money is not credited to my account

4 day ago... Transaction has been credited 220 rupees through UPI by phonepe into my account .After that show transaction successful but moneys is not credited to my account
My phonepe transaction ID
P1904031111120720085894 date 03/04/2019 at 11:11Am
Please tell me. when money is credited my account
I hope that you 'll take any action solve
My problem
Thanking you
Sir...
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A
Abhi2501
from Mumbai, Maharashtra
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upi transaction successful but amount not received

Address:832108

A friend of mine send me rs.700 but i didn't received the amount.in my bank passbook it shows that the amount has been reversed to the actual account but niether i got the amount credited nor my friend.
And the phonepe transaction is showing successful in both of ours account.
Transaction no. P1904041256171732700866
Kindly help me out in this matter either it will be very difficult fir me to trust on this apps any more....
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Address:Jaipur, Rajasthan, 302016

Sir,
I had paid my electricity bill due on 18.03.2019 on 08.03.2019 from my registered phonepe number [protected]. The transaction was shown to be successful and my account was debited. On 08.04.2019, when i checked my bill payments on phonepe app, I found that a electricity bill of Rs. 316 was pending. Thinking of it to be the bill generated in April, I paid it and the transaction was successful. Later, when I checked my physical...
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C
Chinnu Keerthan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not transferred to bank

I have made a transaction of 25000/- in phonepe to hdfc bank an hour ago today. The transaction is also shown successful but I havent received the amount in my bank. The transaction shows successfull. But money hasn’t been credited to my bank. My bank balance does not show that the money has been credited. Therefore consider my complaint and please resolve it as soon as possible....
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Address:At rangamore Jatahi, Deoghar, Jharkhand, 814112

I am trying to close my phonepe wallet since 6 days. But getting same error "something went wrong in this process try again leter" i have complained a lot of time but none of them are taking my concern seriously and helping me to close my account. As my 10, 000 rupees are stucked in phonepe. Due to closing of ekyc i am not able to do transaction. So i am trying to close my wallet so i can get my wallet amount in my primary bank account. Whenever...
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P
Pawan Bokarde
from Noida, Uttar Pradesh
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phonepe account holder cheated on me

Address:Nagpur, Maharashtra

Sir, a buyer showed interest in a bike i posted. And asked me to pay via. Phonepe he requested me on phonepe for money and asked me to click on pay for 6 times the total amount is 39000 and is not refunding me so, can we do something for getting back my money through phonepe authority or cancel the transaction made by me through phone pe transcation number:c1904061250021600875162. C1904061252514677973367. C1904061251598339927587c1904061250284884556074c1904061246117447370968c1904061242...br...
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N
Narayana panda
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction is successful but amount not credited

Address:New Delhi, Delhi, 768216
Website:Phonepe.co.

Hii i have made a transaction of 46500 from my sbi to uco ac on 2nd april and the transaction was pending but amount credited and debited, then on 4 april it become successful but no amount has been credited to my account .i have contacted phone pe in this regard but i am not satisfied with the resolution as they are saying transaction is successful and we cant do anything so pls help me in this scenario, i am very much frustrated by this...
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T
tushar.ranjan
from Gurgaon, Haryana
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money has not been transferred to my sbi account (rs 24000 )

Address:767033

Hello,

Could you please help me to get my money back.

I have transferred Rs 24000 to my SBI Account through Phone pe but the amount has not been transferred to the account.but i have received the transaction successful message from phone pe. while I spoke with executive from phone pe they are not ready to take the responsibility of the same. and not responding to me correctly.

Hence, can I request...
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M
Manju Jonnalagadda
from Bengaluru, Karnataka
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money got deducted but train ticket was not booked

I tried to book train ticket - as a payment option i choosed bhim phonepe service
Money was deducted but train ticket was not booked
I couldnt see the ticket even in my booking history
Please refund the amount which i've paid against the transaction or else make sure that ticket is booked.
Please resolve this as soon as possible
Transaction id: c190405154212756547651
Amount: 1355...
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S
Shivram1989
from Mumbai, Maharashtra
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money deducted in my bank account but not credited receivers account.

Address:At post takali vinchur, Nashik, Maharashtra, 422306

Dated 2 nd april 2019 time 11.48
In my bank account rs.7000 debited but not credited receiver accounts. So please help for refund my 7000 rs. Calling phon pe customer service bt they did not satisfied reply. They said your amount nt taken bt phon pe. It is very important for me. Please give me suggestion for given my refunded amount please help me....
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V
Vinayak Communication
from Jaipur, Rajasthan
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my refund is credited in closed bank a/c?

Address:S Kumar Photos Road No. 2, Murlipura sch, Jaipur, Rajasthan, 302039

Dear sir
Find attachment maine 2 dec ko phonepe upi se irctc ki tickit book thi jo train cancel ho gai and jis a/c se payment kiya vo jan 2019 main closed karva diya tha but 04 april ko usi closed a/c main refund kiya aur vo bhi transaction successful dikha raha hai lekin me bank gaya to bola closed a/c main amount credit nhi hota hai
Phone pe is my refund of irctc is credited in closed bank a/c. How it is possible i go to...
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N
Neeraj_Kumar
from Pune, Maharashtra
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amount is not refunded even after 10 days

Address:House no. 46-B, New Colony, Nagla Nain, Bholepur, Fatehgarh, Farrukhabad, Uttar Pradesh, 209601

I tried to book a premium tatkal ticket through irctc app on 24th march 2019 and paid through phonepe app. It got failed and gave response that it was rejected from bank's side. I waited for more than a week hoping that it would auto refund, but it did not. I contacted irctc first to get my refund but they said that they did not received any payment from phonepe and i should contact phonepe regarding the refund. I contacted again phonepe...
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B
Bhagwan sapkal
from Mumbai, Maharashtra
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transaction successful by phonepe but money not received to beneficiary

Address:New Delhi, Delhi

I make 50000 transaction by phone pe on 1 april 2019. Phone pe show me transaction is successful but still receiver not received any amount.
I'm calling to phone pe costomer care but the are not giving proper solution..
My transaction id p1904010909120681751019.
I waited for 5 days still no amount credited to beneficiary not to sender.
Both sender and receiver bank saying we can't do anything because phone pe...
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I transfered rs 10000 from kotak bank to sbi bank bank via phonepay with self transfer mode on 31 march 19. Amount is debited from kotak but not credited to sbi. They said it's credited within 3 days. But now it's more than 3 days and yet status is still pending.
It is very urgent transaction for me and my money is not transfered. Please resolve my issue. How you are doing phonepay....
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Address:ACS MILL COLONY, Guntakal, 515801

Sir, i selected a bike and ordered through the online.But he asked to pay the amount through phone pe ([protected]).But he was cheated so plz cancel the transaction made by me through phone pe transcation number:p1904031723052064380349.Date on:[protected].Amount 32800. Plz help me.
My phone pe number [protected]
cheated phone number [protected]
travel agent name:indian army transport parcel department bike...
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A
abhikenterprises
from Indore, Madhya Pradesh
Jul 2, 2022
This thread was updated on Jul 2, 2022
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settlement issues

Address:Abhik Enterprises-1 Bhavna Nagar,Khandwa Naka,Khandwa Road,Indore, Indore, Madhya Pradesh, 452016

Phonepe is absoulty wrost & non reliable payment app. It doesn't work properly. So many times payment doesn't get transfered o[censored]sers get stucked. Even i am also facing the same problem as i've got the message from phone that you've received payment of_from _person. But that amount doesn't get transferred into my linked bank account.

So i suggest every user of this not to rely on this fully & make your payment transactions...
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