| Address: House No.-6, A- Block, Street- 5, West Karawal Nagar, New Delhi, Delhi, 110094 |
Dear Sir/Madam,
I, Aakash kumar made a transaction of Rs 4500 through phone pe UPI from my SBI account (A/c.:- [protected]) to my BOB account (A/c no. :- [protected]) on 11.04.2019. Amount debited from SBI account but not credited to BOB account. Transaction was showing pending on 11.04.2019 and showed successful on 13.04.2019 with UTR number[protected] . But still amount not credited to receiver's BOB account. I logged complaint on phone pe ticket no.[protected] and talked to phone pe support team didn't not get any positive response, 7 days have already passed but i didn't get my refund.
Therefore, i request you to look into this matter, do the needful and resolve issue as soon as possible, its very URGENT.
Regards,
Aakash Kumar
Deputy Engineer.
Bharat Electronics ltd.
SBI A/c- [protected]
BOB A/c:- [protected]
Ph:- [protected]
PhonePe customer support has been notified about the posted complaint.
Phonepe transaction history show transaction successful but amount not credited in my bank account
UTR NUMBER[protected]
Transaction I'd- P1904112003389702063102