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PhonePe Complaints & Reviews

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Last updated May 8, 2024
Complaints 3469
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PhonePe reviews & complaints page 128

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A
ACHYUTHrd
from Mysore, Karnataka
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phonepe is a bad service provider

Dear sir,

Transaction id number : p1903080932302593220724

Sir. We have transfer the amount of 9000rs to my father accountant through phone pe app but money was not transfer in my father account and same amount deduct from my bank a/c. I have take the number from the internet and call the customer care, the number is [protected]. They guide me on phone and i was done the same but still we have not received my...
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A
anaveerappa souju
from Ranibennur, Karnataka
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delay in transaction

Dear sir/madam,
I am anaveerappa s/o veeranna kalaburagi, phonepe app is used to transfer of rs.2200/- to my friend account. Debt in my account but not credited to friend account.
Transaction id - p1903081005584441935769
Debt.ac. No:- [protected]
Here i attached the required documents, cross check and for any information please contact [protected] (Anaveer v. K)...
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S
Subodh Kayshap
from Delhi, Delhi
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transfer money through phonepe

Address:DLF Phase-3 , Gurgaon , Haryana, Gurgaon, Haryana, 122002

Dear sir,

Transaction id number : ptm5397cbe028054c6b9ddff7dfcb991a8 = 4999rs

Sir. We have transfer the amount of 4999rs to my father accountant through phone pe app but money was not transfer in my father account and same amount deduct from my bank a/c. I have take the number from the internet and call the customer care, the number is [protected]. They guide me on phone and i was done the same but still we have...
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Address:Mangarajpur Kujang jagatsinghpur, Jagatsinghpur, Odisha, 754141

My name lilu rout, mob no.[protected], dated 08.03.2019, transaction id - p1903081107241002371497, ticket no.45610334 i was send rs.5500 to my friend but till now money not credited his account nor credited my account. Where is my money. Phonepe owner investing for other propose. This is one kind of "ghotala". I request to phonepe user please uninstall phonepe aap...
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S
from New Delhi, Delhi
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metro recharge

I have done a recharge for my delhi metro card on 03/03/2019 and the status of the recharge was pending, but the amount was debited from my account but the recharge was not successful. Even i have earned a scratch card for that transaction on phonepe. But now it is not showing any transaction like that in the transaction history and the recharge is also not processed as i have checked with delhi metro for the same. The customer care is not...
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P
Prasad Shenoy
from Bengaluru, Karnataka
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bill pay of rs. 1773o is still pending

Address:Bangalore, Karnataka

Hi team,

I have done below transaction in phone pe on 08.03.2018. Please refer the transaction details.

Transaction id: n19030811093803765569759

Ii have been continuously chasing phone pe customer care no proper response... No one knows to resolve this issue.in this case i would like my money to refunded else resolve this issue.. They have already breached the sla.
Please help me on this...
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K
Kushal Batheja
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refund for cancel tickets

Address:Sector 55 chandigarh, Chandigarh, Punjab, 160055

Dear

I booked 06 tickets from phone pe app of irctc against pnr no. And details as follows but all were in waiting list after chart preparation only 04 get confirmed out of 06. So as per rules i cancelled/ file tdr for rest 02 tickets 04 hours prior to departure.
But till date i didn't get my money back nor i get any confirmation of my refund please help.

Pnr [protected]

Phonepe : india's...
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Address:Maganj ward DAMOH near SBI city branch DAMOH dist damoh, Damoh, Madhya Pradesh, 470661

Sir./madam,
I am a user of phone pe app & my phone pe app registration no . [protected]
. I have Some transition payment at 27/02/2019, amount of 50, 000.00 rupees for SBI insurance policy no. 1K[protected] in this payment pending some time 2day by your app . and I am contacting phone pe app costumer care service no. [protected], [protected], [protected], [protected] call for refund above amount 28/02/2019 .

Your...
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D
Deepak227
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not transferred yet

Yesterday, I Tried To Transferred 1470rs To Other User, But Payment Was Debited From My Account, And Not Transferred To Other Account...

transaction ID: P1903051710542567515918

I've mailed them, but their response were kindly wait for 3 days for status update..

Why would i wait for such long time when i already paid in advance??

Also I've to wait for more than 5 working days to get...
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M
Manumalipeddi
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transaction pending to receiver

Address:Yellareddyguda, ameerpet hyderabad, Hyderabad, Andhra Pradesh, 500073

I have a send money to the receiver through phone pay. The transaction is still pending on so on date 24 feb 2019. I have kept the complaint to phone pay they said it will update by today but i still didn't credit my money to my account. How can i resolve it. Please help me by this complaint. It is an emergency case. I do need of money very urgent. So kindly refer my complaint as soon as possible. Thank you...
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T
Tarry D'almeida
from Bengaluru, Karnataka
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transaction not completed

Address:#8-75C, Ankudru, Udyavara, Udupi, Karnataka

I made a transaction of rs. 5000 on 26th of january around 3.00 pm (Transaction id: p1901261459337455328627). The amount was deducted instantly but beneficiary not received the amount.
Transaction was pending till 4th feb in phonepe app. So i asked the beneficiary to check his account balance on 4th feb. But still he not received the amount. And also my account is not credited with the same amount till today. So i tried to reach the...
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K
kumawat pankaj
from Varanasi, Uttar Pradesh
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money is debited from account but not credited to the beneficiary

I transferred 12011 rupees on 1-1-2019 from my account to another account. The transaction is done by phonepe app and it was a upi transaction (Utr:[protected]. Money is debited from my account but its been not credited to receiver's account till now. I contact phonepe customer support regarding this issue. They are saying that bank has confirmed that money has been credited to receiver's account so contact to the bank. When i contact to...
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J
jakcy
from Mumbai, Maharashtra
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transaction not completed since 5 days

Address:Mumbai City, Maharashtra, 400070

My number : [protected]
My transaction no : 3373
My transaction is pending since last 5 days. And when i call customer support they say it will take more 7 days. This is disgusting from your side. You have cheated me. 5000 rupees has been stuck with yoy for so many days and you care to do nothing. I will complaint and review everywer about this....
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S
Shana azeez
from Aluva, Kerala
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amount not credited to my account

My dad sent me rs 3000 via phonepe and debited from his account.. But the money isnt credited to my account.
Transaction id shown in my phone pay account is :p1902242021563291866148
Please do something to credit that money to my account... Please dont make people in trouble... Pls make it fast..
Dont make people lose their trust on you... My account is federal bank and my dads account is sib......
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R
Riyasan
from Chennai, Tamil Nadu
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receiver didn't receive the amount

Address:636810

I'm using bank of india master card today i send amount 1000 but receiver didn't receive the amount but my amount was debited
Your a/c no. *000078 is debited for rs. 1000.00 on[protected]:26 and credited to a/c no. *012011 (Upi ref no[protected].
Acc no:[protected]
Upi :[protected]
Transaction id:p1902251226103112934449
I did this transaction for an emergency purpose plz recover my problem as...
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L
Lucky7090
from Bengaluru, Karnataka
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amount got debited but not got credited to to receiver account

My frnd has send me 5250 rs and it got debited from his account but i didnot received it yet. Can you pls resolve this issue asap.
Please help me to resolve this issue and let me know what else information you need you can call me directly as well [protected]. After this transaction my frnd tried sending me 1 rs and it got successful i didnot understand what is the issue with last transaction. Please look into and resolve this asap...
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U
Urp15
from Delhi, Delhi
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amount credited and debited again using phonepe

Address:560068

On 23 of Jan 2019 i made a payment to one shopkeeper and i used phonepe app to do that, i sent 2500 rupee to that guys and he received a message saying 2500 amount got credited but after few second backs the same amount got debited from his account and still the amount is in air, neither it has back credited to my account or nor to his account.
I got transaction history from him there was one transaction with upi/rev/{protectednumber}.....
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A
Aadarsh. B
from Pune, Maharashtra
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want my money back

Address:411037

I did transaction of 5672.00 by phone pe on 11/2/2019 it showed pending but my money was deducted from my account but receiver did not recieved the amount after some day it showed successful on phonepe but then too the amount was not recieved to the receiver
Now I need my money back its been 10 day I m suffering problem I need my money back any how...
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Address:Pune, Maharashtra, 410504

Phone pe tr id. P1901261951350551266522
A/c. No. [protected]
A/c : mr. Sanket s salve
Bank : bank of maharashtra
Branch : narayangaon
Ifsc : mahb0000414
Wrong account details which i have done the transaction as below
A/c. [protected]
A/c holder : mr. Sanket s salve
Bank: bank of maharashtra
Branch : narayangaon
Ifsc code : sbin0011130...
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J
jenijayanta
from Mumbai, Maharashtra
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upi transaction problem

Address:781026

Hello sir,
I am jayanta kalita rout with uco bank account number [protected] at downtown hospital branch, guwahati.
I want to register a complaint as i did a transaction of rs. 1500/- from my uco bank account to my friend state bank of india account ([protected]) through phonepe on 20th december (Transaction id-p1812202120528575029398.
Utr[protected].
After the transaction the money credited to my friend sbi account...
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