PhonePe Complaints & Reviews

24 january i, transferred rs 10009 with the ref id p1901242118283648839877 in my account through phone pay app. It was successful and credited to my account, then after sometimes it was debbited immediately showing upi/rev in statement and it was not credited to my account. And on connecting to customer care sbi they told to contact to upi service provider through which the transfer made and on connecting phone pay customer care they told...

I have transfered money, transaction showed successful but money was not credited to reciver. Executives were not reponding... Phonepe chat was not responding.. How can users connect you people. I have transffered amount of 19000 payment went pending for three day after that phonepe notified that the payment is successfull to me and reciver but the reciver did not recived money account. Executive was not reponding to us properly.. Pls provide...

On 2nd february 2019 one of my friend send me 36500 using phonepe.. On that day it shows that the transaction is pending but on 5th february i got a message from phonepe that i was received the amount from xxxx. But the amount is not credited to my account... The amount is very urgent for me... For hospitalization... Please help me the tid is. "p1902022019350129839190"... Please help me to get my money......

This is krishna yavarna my primary bank union bank i am here using phone pe transaction my mobile no [protected] on feb 2nd 2019 4000/- sended to canara bank customer v venaktesh but still not credit that customer account but not refund my account we are here very suffring your service please send or give that 4000/- amount

Tranction ref id is upiar/u3/refid/ybl737346daab9e438baffb9f...

Phonepe customer care is not solving my problem for wallet closer. My 9, 900 rupees has been stuck in phonepe wallet from 4 days and they didn;t solve my problem. I want my money back in my bank account anyhow.
Phone customer care told me that your wallet closer has stopped due to some reasons, you have to wait for 72 hour. I tried it after the time period but it has not done. Now the customer care replied me that this issue will not...

I deposited 5000 rs to sbi upi id the money is deducted from the bank but the reciever hasn't recieved it yet.
Checked with the bank they cannot help as it is a third party app.
I deposited the amount on 2 feb.
Tried to call the phonepe support, no help there as well, actually no one picked the call.
This never happend to me while using other app, bjt in complain i can found way too many similar kind of complaints.br...

2 days back i have transferred rs.25000/- to [protected] sbi bank a/c, bangalore j p nagar branch transaction also successful. But till not credited to the receiver account. Contacted customer support of phone pe and raised ticket no 40140286. When i contacted them they said check with sbi bank. And i have contacted sbi branch they are telling since its 3rd party app they will be not having any details details should be phonepe transaction...

On 2nd february 2019 one of my friend send me 36500 using phonepe.. On that day it shows that the transaction is pending but on 5th february i got a message from phonepe that i was received the amount from xxxx. But the amount is not credited to my account... The amount is very urgent for me... For hospitalization... Please help me the tid is. "p1902021847559063846513"... Please help me to get my money...

Dear sbi team,

I sent amount rs 2500 with transaction id: to transfer upi/dr/[protected]/arunaku/sbin/[protected]/payme, to account no [protected]. (Ref/cheque no. Transfer to[protected].
The amount credited and reversed (Ref: to transfer upi/rev/[protected] from his account immediately. But the amount rs 2500 was neither returned to my account nor to receiver account.
Attached screen shot of the receiver...

Dear phone pe,

My self santosh satapathy.

On 24th january 2019, i paid my electricity bill (Rs. 788) for the month of december 2018 with the help of phonepe before date. But still it is not showing in wesco account (Biller). Already amount deduct from my account. Please help me and solve my problem as soon as possible.

Trans. Id - n1901241504097243673933
Bbps trans. Id - bd[protected]br...

I was sending money through your app. Money is deducted from my account but receiver does not get the money... It shows transaction pending in phone pay app... I waited 4 days.. I urgently need money for personal purpose. Please look through it... Several times i called customer support... But problem didn't resolved... Transaction idp1901311138476260808492...

Dear phone pay,

I am sumanta kumar nayak, i am disgusted as i write this, note to you about the miserable experience i am using your apps to money transfer on 31st jan 2019 but still now money not credited to the receiver i am suffering last 4 days, again and again your cc agent given me time and call disconnected my call when i wants to talk with your sr supervisor.
Transaction it: p1901311056582052186117
Rtn:...

I want to register a complaint as i did a transaction of rs. 10000/- from bank of my Axis Account to state bank of india account ([protected]) through phonepe on 7th January (Transaction id-P1901240923393832134616.
Utr[protected].
After the transaction the money credited to sbi account and after a few minutes that rs. 10000/- auto debited from sbi account with showing a description
"to transfer UPI/REV/[protected] TRANSFER...

I attempted to transfer rs. 10000 on 20.01.2019 from phone pe app, amount deducted from sender's account, but neither credited in the receiver account nor returned to sender. I already rise the complaint with phone pe but issue didnot resolve.
Hence, i request your kind self to look into the matter and resolve the issue as early as possible....

I have recharged my dishtv using my phonepe app my balance of ₹299 get deducted but dish tv doesn't recharge. I want my money back.. Plzz. The service of dishtv is also very very poor, complaint number is out of service and saying the dialed number is wrong, why these people are giving service if they don't want to work for the customers. I will recharge by using google pay, i only want my money back plz give it to me......

Today i use phone pe app it's great experience
By mistake i deleted my wallet account
I call customer care he says your account is deactivated and not activeted by any conduction he says everything are in terms and conditions
Very poor service
Phone pe service is very bad
My bad luck i use this app
Your service is very poor
Pls increase your service...

I was doing a bill payment the amount is 2530 thanthe
Transtion is not successful and they dont get my money back after cancel transactions... They said yur money will be refund 7-9 days... And they dont get to pay any extra charges for this late money refunding they if they are investing my money they are buisness but i have not give any profit they also keep there buisness high and they do create problems customer... This this a...

We have did 2 transcations on 26 january 2019 in phonepe account to varun motors each one transaction cost 10000 rupees and he didn't get the money and i lost twenty thousand in my accouunt. Transaction id :p1901261936277202356889 and another one id:p1901261938515357233689. And please check it faster if not i am going to take serious action over it and please this is my kind request and my phone number is [protected]...

Dear sir please request amount dedication two times as per details below
1) date 30 jan2019
By transferupi/cr/[protected]/junnubh/andb/[protected]/hai-transferfrom reference number[protected] amoumt rs.110.00
2) date 30 jan 2019
To transferupi/dr/[protected]/junnubh/andb/[protected]/payme-transfer to
Reference number[protected]
Amount rs.110.00
3) date 30 jan 2019
To transferupi/br...

Subject : a/c no (Protected)
Ifsc :
Ref : transaction id : p1901202040019369943256
Utr :[protected]
Sir,
I have the above mentioned account with your branch. I would like to inform you that, on 20th january, 2019 i did an upi transaction (Transfer) of rs.2800/- by using phonepe platform from my said account to another account. But the transaction failed hence i got an instant message if any amount has...