PhonePe Complaints & Reviews

Sir,
Sir mne 22 january ko 5000 rupees ki ek transaction ki thi par payment account se debit ho gya par transfer nhi hua. Mne apke custmer care me bhi contact kiya tha par kuch solution nhi hua.
My account detail. Is
Account no. - [protected]
Mobial no.[protected]
Payment id - p190221658161263331712
Time 4.58 pm
Payment - 5000
Plz sir help me.

Hello sir,
I am chaluvaraj out with bank of state bank of indian
I want to register a complaint as i did a transaction of rs. 10000/- from my bank of state bank of india to my brother acoount state bank of india account ([protected]) through phonepe on 23rd january debited and my brother state bank of india not received amount and from my account with showing a description
"to transfer upi/rev/[protected]"
But that money neither credited to my bank account nor to my brother state bank of india account.

Plz help me with this

I've done payment in phone pe for a mobile no-[protected] recharge Rs.399, Rs 6 phone pe bal and through net banking of rs. 393.00. Now it is showing that the transaction has failed but the money is already deducted from my bank account.
Ref. No. For transaction is (OTHPG 147929 dated 18Jan 2019) No any refund received till date
Please kindly resolve this kind of...

Sir, i was transaction through phone pe app on[protected] amount deducted rs.9800 two times transaction id: p1901071346212357168189 and p1901071347063128707776 but not credited to third party. Regarding this i was complained to phone pe customer care to refund this amount. Query number 37518699 is also given but not solved the problem. Customer care is instructed me to consult bank but bank does not accept to lodge a complaint of refund. Bank employee is saying this is outside matter we are helpless said.
So i request you kindly look into matter and instruct the phone pe management to refund the above said transaction amount (9800+9800=19600) as early as possible. Thanking you

Till my money is not updated in my friend SBI account... banker telling that not received the money with this UTR Number and Transcation ID
Please Confirm the that any error occurred in the transaction..
please let me know
Transaction ID: P1901102154493524210917
UTR No:[protected]
Please Give proofs of confirmation of SBI Reciver from Phone pay app, you are telling that receiver Bank has confirmed that amount is successfully credited to the receiver.


Regards
Gundu dileep kumar
[protected]

hi Dileep,

Thank you for contacting PhonePe!

Regarding your recent query, Ticket No: 36729091, we w ould like to inform you that we have gone through your transaction history and found the transaction of INR 1000.0 with the transaction ID: P1901102154493524210917.

We would like to inform you that receiver Bank has confirmed that amount is successfully credited to the receiver.

We would like to inform you to ask Receiver to check the updated Bank balance and ask the receiver to contact his Bank with the UTR provided to know the credit status.

You can also contact his Bank and raise a chargeback.

Please feel free to contact us if you need any clarification.

Hello sir
I am Jitendra Kumar with state Bank of India account number (protected) at nirsa branch in jharkhand.
I want to register a complaint as I did a transaction of rs 100000 /- from my state bank of india to state bank of India account number (protected) through phonepe on 26th november 2018
( Transaction id
- P1811261536589414146427 )
utr (protected) .
After the transaction the money credited to SBI account and after a few minutes that money rs 100000 /- autodebited from my account with showing a description
"to transfer upi/rev/(protected)"
But the money neither credited to my account nor to the beneficiary SBI account.
I have already register a complaint at phonepe team but they cannot solve my matter and matter is as it was before.
Kindly help me to get my money back.

Dear sir, i pay my electricity bills of 3160 rupees through phonepe app. First time it getting failed but my bank balance is debited. They didn't send me money. At same day same time i pay agained same amount electricity bill 3160 now it is show pending and my balance again deducted and it show pending transaction more than 24 hours. The customer tell us for wait 24 hour and now they tells us 72 hr. My 6320 rupees lost they didnt make complain plz help us plz sir.

From my phonepe o[censored]PI ID([protected]@ybl) account linked to canara bank account no:[protected], on January 7th 2019 I paid an amount of 14000 rupees to an SBI BANK ACCOUNT ( [protected]) ACCOUNT HOLDER NAME:SHEFEE KS. But it is not credited to the SBI account.14 days over now.. I called to SBI Bank branch, but they told me it's an mistake by UPI payment application.so please make my complaint solve fastly.its urgent if any doubts contact me on [protected].thanks

Dear sir madam

Not satisfaction mail

Phone pe account is merchant account my customer done transaction & i received msg from (Vm-bhrtpe) phonepe dear motor expers. Received rs. 2390 from adnan shakil shaikh in your bank a/c xxxx (Hdfc) linked with bharatpe qr.

But but i not recvd payment at my hdfc account attachment down i wanted my payment of rs 2390 now

I transferred rs 1 lakhs from my sbi account to another sbi account through phonepe on 26th november 2018. Money successfully credited to my friend's account but after sometimes it got reversed and money got debited from my friend's account. The reversed money was not received to my phonepe account nor to my sbi account. Thhe transaction id is p1811261536589414146427. The utr no. Is[protected]. I don't know why the money got reversed but i enquired the same through phonepe customer care and sbi customer care, they are not providing any resolution of this issue. It has been nearly 2 months. No resolution has been provided yet. I want my money back. I will go to cyber crime police station if i had to.

I made a payment of electricity bill of rs.1009 by phonepe app on 16 jan 2019 but still shown due on 20 jan 2019.. When i called them they said me to wait 4 days because uppcl takes 4 days to update that bill. Now 4 days has been completed but my bill is still due..

Please help me otherwise my electric connection will ne disconnected soon.

My phone pe app no. Is [protected]

Hello,
If you are engaging customers to use your electronics apps for money transactions and offering rewards to individual customer kindly ensure that people are getting the scratch cards if they are proceeding ahead with the transactions.
This is the forth time i am facing such an issue.
Matter is not about the cards it's about maintaining your services.
Kindly avail the services professionally.

I hv booked 2 train tickets from irctc and paymenf done through phone pe bt amount was deducted bt ticket booking not done rejected bt till yet my amount was not refund yet. Plzzz refund the amount as possible as... I hv complain in also in thephone pe aap bt it was shwoing as being resolved. I dnt want to confirm plzz refund my amount. Very slow proccessing...

Sir i have done a electricity bill payment of rupees 874 from phonr pe. Firstly bill payment was failed and amount deducted 30rupees from wallet and 844 rupees from my sbi account.. After fail the wallet balance was come and bank money was not credited... Again i was done the bill payment and this time it was successful.. Amount of rupees 844 was debited twice from my bank account.. On 7th january 2019 and failed transactions utr no. Is[protected] and succesful transaction's utr no. Is[protected]... May be amount was credited in bharat pe.. I have complained in phone aur bank also but phone pe is saying contact in bank and bank is saying contact to phone pe.. Bank says third party application.. So you contact in phone pe. They both r not doing solution... My sbi account no is [protected] and ifsc-sbin0032002,,, my name is ravi kumar jangid.. My contact no. Is [protected]

Hello sir
Name-nitya niranjan vishwakarma
Ac no. [protected]
Branch - ahraura, mirzapur

I have tranfer the 25000 from my account on phonepe and amount debited from my account but not credited to receiver account.
Receiver ac no. -[protected]
Ifsc code-sbin0014398
Amount -25000
Transaction date-08/01/2019

After complaining to phonepe, they give the utr number[protected]

But amount not credited to receiver account.
Please help me.
Thanku

My name is balakrishna my phonepe account no is [protected] my friend name is ramana phonepe account no is [protected] he was sent me amount 20000 rupees on[protected] date it was showing transaction is successful but amount was not credited in my account transaction id is p1901071325396732466416
And utr no is[protected] please resolve the issue thank you

I tried to transfer an amount of 47, 000/- through phone pe from my state bank of india account. The money has been deducted from my account but not paid to the receiver and it's showing pending. They are blaming the receiver bank i. E. Union bank of india who are in turn avoiding their responsibility. I contacted with state bank of india they are also avoiding their responsibility. Please help me getting my money back as early as possible. The case is very urgent for me.

My name is simhachaalam reddy my phone pe account no is [protected], i had transaction on 07 jan 19 amount rs. 14, 500 with m appala reddy and his phone pe account no is [protected]
Transaction sucessful shown on my phone pe account, but amount not received in my account. Transaction id is p1901071340168118608291 and utr:[protected].

Pls this is my humble request and my urgent family requirement to refund my amount to be credited into my account

I need refunds for transaction failure of electricity bill (Ivrs [protected] for mp paschim kshetra) payment failed via phone pay and amount of has been deducted from bank account on 17jan2019 at 10:30pm.
Date of transaction — 17 jan 2019
Description — to transferupi/dr/[protected]/phonepe/yesb/billdeskpp/paymen-
Reference no — transfer to[protected]
Amount debited — 613.00.
Proofs are avalable as and when required

Without my permission they deducted 140rupees from my account... I didn't send anyone... Simply just i got a message in which it was written that my account has been debited 14rupees...& when i checked my transaction list history in phonepe app... It didn't show 14rupees transaction
& when i calculated in my own way... It was 140 not 14... What the heck... I want my money back!!! Please!!! Here's the screenshots of both that message n my transaction's sending list... Please help... I want my money back!!!