PhonePe Complaints & Reviews

I have transfer 10000rs from sbi a/c-[protected] to sbi a/c-[protected] via phonepe on 26th jan 2019
But transaction failed, but amount us deduct from my a/c-[protected]
Phonepe custmer said to me 'amount is struck at sbi bank,
Sbi branch manger said ti me 'amount is kept at phonepe persons
What i will do
What is the procedure for get refund my amount
Phone pe no-[protected]

Sir, i was booking a ticket from balugaon to secunderabad.price was 480.but the transaction has failed and money deducated from my account.but still i did nt get any refund money.when i call to the customer care at 24.1.19, they said wait for 24 minute and you will get refund, but not came.again i called to the customer care, they said wait for 3 days and on 28.1.19 you will get refund.again i did wait .but today when i again call to the cuwtomer care they said wait for 9 days again.still i did nt get any refund money.and in my history section it is showing ransaction successful from 24 date.
So please give my refund

Dear support team,

Without my confirmation... Why the close my complaint.
I called customer care so many times there is no response they didn't make any call back...
I am still waiting for my refund balance { 3000/[protected] }
Kindly take the action... As soon as possible

Transaction id :- p1901221005239598734531
Amount:- 3000/-
Time:- 10:05 am
E-mail:- [protected]@gmail.com
Contact number:- [protected]

Sir/madam

I am doppalapudi sai dinesh, having a phonepe account

On 23rd of this month i. E on[protected] my friend has sent me an amount of rs:10, 000 via phone pe flatform
(Transaction p1901232214179827955026)
Initially money was credited to my bank account but later the same amount was debited from my account
And in the bank statement it was printed as (To transfer-upi/rev/[protected]

I was worried about the missing money, so please fix the issue at the earliest

Money not credit in the account...in history it shows money credited but whenever transfer it shows zero bal.. I tried to check balnce it showes zero money not refunded it's the second time i already lost the 1st time creating the phonepe account. Transaction details :p1901271628127688987671 amount 20/-ticket id "#39136729 and another transaction id p1901271639163489882961 amount 50/-ticket id #39136283..
Client number [protected]
Date :[protected]... It just shows the credit amount but bal showes always zero

Hello, i am trying to transfer money or withdraw money but it needs full kyc which is not present in your phonepe app please tell me how to do my full kyc on phonepe it's urgent now and how i can transfer or withdraw money is there any other options... And also notify me when you enable your service but please do it... I want this to transfer my money as well as can you please enable your full kyc mode like mobiwik where they can use to download aadhaar to do full kyc so please enable full kyc like mobiwik and if it is not possible then do something to enable full kyc mode.
Your service is very poor
Pls increase your service

I have sent money to one of my contacts. The money got debited from the bank account but the transaction is not being displayed in the recent transactions tab. Due to this i don't even have an option to contact customer care regarding the transaction. Even the request raised by my contact is still showing to pay him even after the money got deducted. Please help me with this asap

Hi sir
Amount my debit from my account rs8000 but not credited to receiver (Sate bank of india) on 22nd january 2019 i made an transaction. I called customer care so many times there is no response they didn't make any call back. Transaction no. P1901221151105669943033
I asked the bank employ they said outer matters are helpless. Please slove my problem

Mene sbi accounts se 2540 rs ka balance transfer kiya dusre account me.. Transaction fail hua lekin account mese balance debit ho gya.. Mene phonpay customer care me contact kiya abhi koi solution nhi aya.. Sbi bank adhikari bolte he aap phonpay se kiya he to phonpay me bat kro.. Phonpay customer care adhikari bolte he sbi bank ne chack kro... Matalab do no mese koi bhi responsibilities le ne taiyar nhi.. Please solution my complain.. Thankyou

Dear Phone Pe Team,

This is S.Srinu, From Visakhapatnam Phone pe No: [protected], I called a Phone pe customer care number([protected]) on 24-01-19 at 8.40 pm regarding a complaint about money deduction.then one person given an instruction that how to get refund amount in my account, i have given my bank & ATM card details as he instructed and told me that he will send a link and if i click so, i will get my money back.but after clicking on that i lost my money of amount 9999 rupees.

After doing that i got a message stating that transaction successful and transaction id:AXid48870e40f214987abb[protected]e and the amount paid to paytm.[protected]@axisbank which i not did on my own.

Details of person who shared link to my number :RAJESH KUMAR(PH NO:[protected]).

Sir my name is jagadeesh
In my sbi account no : [protected]
In that account yesterday date 23/01/2019 time 08:30 pm i will pay 10000 rupees via phone pay app amount will be debited in my account but receiver's account will not credited money in transactions utr no :[protected]
My phonepe registered num is [protected]
And the phonepe support team is useful worst

Dear Sir/Madam,

I have transferred an amount of 50000/- by using PHONE PAY app through ac no [protected] ( SBI, Andheri Deori ) to beneficiary account no [protected] ( SBI Udaipur) on 01/01/2019 . And the amount is credited into beneficiary account and same is immediately auto debited from the same account -[protected], As per attached statement but still not reversed in My account- [protected]. SO please check the whole payment process and reverse back the amount in My account.

Transaction ID- P1901011348143605932244, UTR[protected]

From
Anil MOgra

[protected]

I had done transaction using phonepe app but seems to very annoying. As amount debited from my account and it shows that transaction is successful. But the problem is that this amount is notcredited to beneficiary' s account. So kindly suggest me that where to get my lost money back. I will be thankful to your team of phone pe app. Please reply with suitable solution

Yesterday i made a payment to one shopkeeper and i used phonepe app to do that, i sent 2500 rupee to that guys and he received a message saying 2500 amount got credited but after few second backs the same amount got debited from his account and still the amount is in air, neither it has back credited to my account or nor to his account.
I got transaction history from him there was one transaction with upi/rev/{protectednumber}.. Updates,
Now the phonepe customer says, call to the respective bank because they got the confirmation message from the bank that the amount was successfully credited to the respective account... Let me ask this to shopkeeper guys if he tells (After sbi customer care talk) it was a mistake from a phonepe then, i won't take a second to uninstall this app. Thank you

Sir,
Sir mne 22 january ko 5000 rupees ki ek transaction ki thi par payment account se debit ho gya par transfer nhi hua. Mne apke custmer care me bhi contact kiya tha par kuch solution nhi hua.
My account detail. Is
Account no. - [protected]
Mobial no.[protected]
Payment id - p190221658161263331712
Time 4.58 pm
Payment - 5000
Plz sir help me.

Hello sir,
I am chaluvaraj out with bank of state bank of indian
I want to register a complaint as i did a transaction of rs. 10000/- from my bank of state bank of india to my brother acoount state bank of india account ([protected]) through phonepe on 23rd january debited and my brother state bank of india not received amount and from my account with showing a description
"to transfer upi/rev/[protected]"
But that money neither credited to my bank account nor to my brother state bank of india account.

Plz help me with this

I've done payment in phone pe for a mobile no-[protected] recharge Rs.399, Rs 6 phone pe bal and through net banking of rs. 393.00. Now it is showing that the transaction has failed but the money is already deducted from my bank account.
Ref. No. For transaction is (OTHPG 147929 dated 18Jan 2019) No any refund received till date
Please kindly resolve this kind of...

Sir, i was transaction through phone pe app on[protected] amount deducted rs.9800 two times transaction id: p1901071346212357168189 and p1901071347063128707776 but not credited to third party. Regarding this i was complained to phone pe customer care to refund this amount. Query number 37518699 is also given but not solved the problem. Customer care is instructed me to consult bank but bank does not accept to lodge a complaint of refund. Bank employee is saying this is outside matter we are helpless said.
So i request you kindly look into matter and instruct the phone pe management to refund the above said transaction amount (9800+9800=19600) as early as possible. Thanking you

Till my money is not updated in my friend SBI account... banker telling that not received the money with this UTR Number and Transcation ID
Please Confirm the that any error occurred in the transaction..
please let me know
Transaction ID: P1901102154493524210917
UTR No:[protected]
Please Give proofs of confirmation of SBI Reciver from Phone pay app, you are telling that receiver Bank has confirmed that amount is successfully credited to the receiver.


Regards
Gundu dileep kumar
[protected]

hi Dileep,

Thank you for contacting PhonePe!

Regarding your recent query, Ticket No: 36729091, we w ould like to inform you that we have gone through your transaction history and found the transaction of INR 1000.0 with the transaction ID: P1901102154493524210917.

We would like to inform you that receiver Bank has confirmed that amount is successfully credited to the receiver.

We would like to inform you to ask Receiver to check the updated Bank balance and ask the receiver to contact his Bank with the UTR provided to know the credit status.

You can also contact his Bank and raise a chargeback.

Please feel free to contact us if you need any clarification.

Hello sir
I am Jitendra Kumar with state Bank of India account number (protected) at nirsa branch in jharkhand.
I want to register a complaint as I did a transaction of rs 100000 /- from my state bank of india to state bank of India account number (protected) through phonepe on 26th november 2018
( Transaction id
- P1811261536589414146427 )
utr (protected) .
After the transaction the money credited to SBI account and after a few minutes that money rs 100000 /- autodebited from my account with showing a description
"to transfer upi/rev/(protected)"
But the money neither credited to my account nor to the beneficiary SBI account.
I have already register a complaint at phonepe team but they cannot solve my matter and matter is as it was before.
Kindly help me to get my money back.