PhonePe Complaints & Reviews

18th of december i had pay to medlife rs 1192.33 through phonepe upi. 1st tranjuction was not received by medlife but phonepe acknowledged me that tranjuction is successful & amount was debited from my acount. I had pay 2nd time to medlife same amont through phonepe upi was successfully received by medlife. But till now no amount (First tranjuction) credited to my account....

On changing my number from bsnl to jio several times... Stil my bsnl number got recharged for rs198 and hence again i have to recharge my jio number. I need my refund back because its not my fault.. On changing the number several times this happened.. So very bad experience. I need refund of rs 198 back on my account. I have raised a complaint to phonepe customer care service also...

Dear sir
1. I have done a transaction vide utr no:[protected] on 20th october 2018 for 507.45 to red bus vide utr no:[protected]. However red bus failed to book my ticket and initiated refund on the same date, 20th october 2018 to phone pay vide ref no:[protected]. You are requested to initiate repayment of the said amount at the earliest. Any other information if would be required from my end be intimated to me so...

All i want to say that this is worst company i have ever seen. They can't refund my money as well as i didn't get my cashback upon their terms and conditions. I have done recharge from jio app through phone pe by putting jio vouchers so phone pe terms and conditions were if i do recharge above 300 rs. I will get 50 rs cashback on first recharge but i didn't get my cashback and also i have added my debit card on phone pe app so they debited...

I did a transaction but the status is pending for 3days, when i assist for support they are not responding. When i call to their customer care number they are not responding too.in this case what am i suppose to do. How could my transaction be successful. Please look at this matter. I want either the transaction to be successful or credited back to my account. Their cold response make me feel unsafe about their services....

Hello sir,
I am biplaba kumar rout with bank of baroda account number [protected] at kalinga nagar, odisha branch.
I want to register a complaint as i did a transaction of rs. 15000/- from my bank of baroda account to my state bank of india account ([protected]) through phonepe on 20th december (Transaction id-p1812202016172013468780.
Utr[protected].
After the transaction the money credited to my sbi...

My phonepe mobile no. [protected]

on 20/11/2018 i have requested an amount of 1400 from my sbi connected bank account, to my phonepe account, and this amount is deducted from my sbi account three times, and following are the UTR number:
1. UTR:[protected] and transaction id : SBIC22908A8A974430C955BDCAB2E1470A1
2. UTR:[protected] and transaction id : SBI9347D4EEF77C492A9BC20E33B08F2EEB
3. UTR:[protected]...

I have done a transcation on 16 december, but from my phonepe account first it was pending and after few time its showing successful but the money has been not received by receiver, but amount has been credited from my account, i have make calls to phonepe also they are saying its not our fault go to bank, bank saying phonepe can only handle this
Please provide me the solution for this...

I have made a transaction in myntra on 25th december, 2018 using phonepe payment app and paid through credit card.
Later i realised that there is no cash back and also not showing any transaction details either in myntra and phonepe transaction history.
I contacted first myntra and they said phonepe has to respond on the transaction. So i keep contacting them on support page and provided all required details except the transaction...

I was booking a ticket through irctc. The payment was to be done through phonepe. The app crashed in between.
While the payment has been completed and the money has been debited from my account, the ticket booking is not showing up.
Kindly look into the matter.

The transaction id is: c1812302215403362445809

Kindly initiate the refund as soon as possible....

Hi,

I am using duel sim phone either at step one r step two my verification process is getting failed. Pleasefeel free to reach me asap as i am facing this problem so so long time. Plz consider this with high priority as i need to use this features.[protected] and [protected] are my contact numbers and same used from r verification process.

Thanks...

Dear sir/madam,
Some one aked my sbi atm card number and i had given my atm number and he has taken rs 34557 from my accont through fkpayments and rs10000 is taken through phonepay.. Please find the person ho have taken my ammount and refund my ammount soon. I waiting to receive back my ammount. I could not attach a file if needed i will attach itplease help me.

Yours sincerely
G. S. Raj
Thottiyam...

I had done a payment through phonepe for 1 transaction to irctc to book a ticket, the amount got deducted but ticket has not been booked. When i raised a ticket regarding this in phonepe that phonepe is not at all responding to the replies i had sent see the attached screenshots of phonepe reply no reply from them i had also attached the failed transaction and succeful payment screenshots. Waste of phonepe never use this app.. Fraudster very...

My father had got a call from mobile no.[protected] and he asked for debit card number and otp. He had transferred amount Rs 9999.00 to his phonepe wallet. By taking to customer care i got to know that this number is registered to phonepe. I request you to please refund amount to my father account. I had complained about this to police station and had all the transaction details and transaction number. Please try to refund the amount....

There was a offer on Coolwinks.com that if you purchase a eyeglasses using Phonepe payment gateway within 25 Dec 2018 then you will get Rs.1600 cashback.
So I purchase a Eyeglasses from Coolwinks.For that I used new Coolwinks account, new Phonepe account which is configured on new mobile handset. But still I didn't get any cashback from PhonePe.
So I called customer care of Phonepe, firstly they informed me that, it's a technical...

I booked two tickets on irctc app using PHONEPE app. Both the tickets got canceled and the amount was refunded from irctc as I checked from their site. It has been more than 8 days but the amount is not refunded till now. Whenever I make a call to PHONEPE consumer support helpline number their reply is that To wait for more number of days. They are just increasing their timeline. Help me with this issue a soon as possible.
Transaction...

I had done a recharge for my phone of 498 rupees through my debit card by phonepe.
But i after recharge i didn't get any cash back or scratch cards. So please help me i choose phonepe because i thought i it will give provide some good offers so please solve my query as soon as possible. I want some cash back or scratch cards in my phonepe account.
Thanks...

Respected SBI,
Iam lavanya and while during upi trandactions from phonepe via vpa to my
beneficiary account, money deducted for failed transactions with I'd no. P1812252359462551845572 and UTR no.[protected]. So i complained in ncpi by this issue.Today some one called me to details about that as a ncpi member and asked me the debit card last 6 debit card number and expiry date details for to refund that money back with in...

I have just heard about phonepe giving best cash back so i added 2500 in phonepe wallet but i was not getting any cash back after recharges & payments i stopped using phonepe app. Now i want to withdraw my wallet money i can't do so.

I tried to speak with customer care they are denying to return my wallet money & saying that is not possible you can't get it back. Please help.

Stop this company from robing everyone's...

I had made payment of creditcard payment (Axis bank) through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my creditcard payment. After that i raised complain to phonepe via. App and also by mail.
The details of transaction is as below:

Date & time of transaction: 26th december 2018
Bank account: sbi saving...