PhonePe Complaints & Reviews

[protected] i was transferred the rs 78000 to icici bank account using phone pay upi.. But the amount is didn't credited.. But amount debited from my account.. Then i immediately approach the phone pay costumer care.. Then they send message to they informed me confirmation from your bank. No amount was debited from your account

The transaction id: p1901071356073920075292 of ₹ 78000.
Utr number:[protected] for a confirmation.br...

Sir i sent 20k from andhrabank account to sbi on phone pe for two days it showed as pending on 3rd it became successful but no money credited in sbi account sir
Utrnumber[protected]
Its been 6days no refund
On 7th january through phonepe
Andhrabank is saying they have sent to the receiver
But as per the beneficiary sbi statement there is no credit of 20000 rupees till now...

I transferred money from pnb account to sbi account on 7th january, 2019 and amount got debited instantly however transaction kept showing pending for 18 hours, then it showed successful but amount not yet credited to sbi account. I contacted both banks but unable to resolve this.
I made a call to phonepe customer care but the bell kept ringing..

Will the money be recovered...?...

Phonepe has a running offer from 01/01/2019 to 31/01/2019 for first cesc electric bill payment for kolkata as per offer on first electric bill payment they were offering scratch card and cash back anywhere between rs.50 to 1000 if paid by cards or upi but not only by wallet. I paid my first cesc electric bill on phonepe on 10/01/2019 as per there offer but nor have they given any scratch card nor have they given any cash back which should...

I made payment of electricity bills amounting to rs. 790, 320 & 470 on 26/12/18 from my cr. Card. I received message of transaction failed of said amounts on 11/1/19. Please see the matter very seriously and reply to the earliest. Let us know why you need 15 days to fail the transactions after deducting amount from my account. First time i use phonepe app and my experience is very bad....

I had pay amount of electricity bill and mobile recharge but transaction failed and amount have debited. Suddenly phone pe app compliant and refund the amount to message them, few minutes replied your refund amount was credictrd with in 7or10 days. But now itself refund amount has credicted. What is the solution of refund amount
Refund amount
Mobile recharge amount:198 date:01/02019
Electricity bill amount:179
Date...

My friend sent me 880 rs for some time the transaction was in pending but after some time it was successful and amount is debited from his account.
Even i got a transaction success in phone pay app transaction but the amount is not at all credited into my account. I raised a ticket but there is no replay from the customer support team since two days.
Here are the details.
Txn. Id : p1901071358165352466982
Ticket...

Dear team,

I paid electricity bill on 5th december'18 through phonepe, debited from my icici bank account.

Amount is debited from my icici bank account, no.[protected] but it is not yet credited to msedcl (Billdeskpg. Msedcl@icici.), upi ref no[protected].

I called customer care immediately after making the payment, when i realized that amount is not credited to msedcl, and customer executive...

My transaction issue failed and my money debited is not refunded from the last 4 days. I have send a big amount and they are not taking problem seriously. Actually i havr send a 10000rs in canara bank but transaction is failed and amount is debited from account, i am concerning from the last 4 days but they are not taking problem seriously. I am very tense about this issue. Providing information that your amount is not debited how such a...

₹10, 000/- deducted from my sbi bank via phone pe but not credited to receiver bank (Bank of maharashtra).
Transaction details are as follows:
Date:04.01.2019
Phone pe txn. No. P1901041216465247706505.
Phone pe customer care & sbi customer care telling me, amount credited to receiver a/c successfully.
But receiver bank (Bank bank of maharashtra) telling me amount not credited at all regarding this txn...

The amount 2600 rs in which I had transferred haven't credited in receiver account.when I had contacted phone pay then Saide to contact the bank .but when I contacted the recepeint bank they said me to contact the bank in which amount had been transferred .but when I contacted them they said amount has been already credited to receiver bank and we can't do anything 😭.
So please help me to get my money back...

Dear Sir/Mam,

i had make transfer from SBI A/C [protected] of Rs. 15000/- TO Maharashtra bank, but due beneficiary account has been Blocked/Closed from bank side. and SBI had all ready debited the amount then my transfer amount where are going kindly check & confirm me. transaction ID P1901041606374708850364 UTR :[protected]
please refund my amount to my SBI Bank.

Mo. No. [protected]
Vaibhav Wagh...

Hi team,

I have done tatasky dth recharge on 09th of jan 2019 for rs 1360 for one of the tatasky subscriber but it was not recharged, when i cross checked with tatasky technical team the team said they have not recieved amount from billpay team even after 16hrs.

I tried to reach phonepe technical team but team does not responding well and waiting for resolution.

Transaction id: "n1901091921019000640523"br...

Hi, my friend sent me 1000. When the sender sent the amount, i brought a new phone and my older indian bank account in the phonepe was not activated. The sender received the message 'transaction failed:'. Then i have activated sbi account in phonepe and after sometimes the previously transaction failed message turns into transaction successful. Meanwhile i too received the notification that 1000 is credited to indian bank account while only...

My friend made a fund transfer of rs.200 with me on phonepe, but it showed pending at that time though the amount got debited from his account. After 2 days on 9 jan 2019, the message came showing 200 money received on phonpe, though money is not credited in my account till now. Waiting for response.
Txn id - p1901071303556022466355
Utr no.[protected]...

On 4th jan 19 i have made a transaction of rs.10000/- to canara bank. But it was in pending status from three days after three days on 7th jan 19 it came with transaction successful. But till not credited to the receiver account. Contacted customer support of phone pe and raised ticket no #35783959. Transaction no p1901041150447361783510. Kindly look into the issue...

On 8 january 2019 at 11:38 i was transferring 5000 from account. The money got deducted from my bank of india account but was not received by the receiver. It is 24 hours but no response from phonepe. I want you to look into the matter and solve this before i start doubting whether i should use phonepe again or not. Please look into it since the amount is 5000 and i want that money badly. My account details are
Bank of india
Account...

I have paid BESCOM ( Bangalore Electric Supply Company) electricity bill for the first time using PhonePe app. I got message for cash back. But the cash Back is showing "Processing". I have waited for 12 hours after succesful transaction. The money has reached BESCOM. I tried to contact the customer care but I could not reach them. The customer care Phone number is not responding properly. I do not know when the Cash back will be Processed...

Trn id-. P1901061153582203520930
UTR[protected]
I had a transaction on 6 jan 2019 . The amount of 4000 rs is transfered to an account in the same branch . The benifecery account is also linked to the same phone pe account but the Amount is not credited in the benifcery or sender account due to reverse transaction.what could i do to get my amount in my account again and how can it be done please guide me .
Phone pe...

Dear SBi

The date[protected] I received money 5000/- RS from my sender through phone pay app, at that time I received a transaction successful mail to my mail ID, but that amount not credited my SBI
account,
Transaction I'd: P1901041049267591320634

MY SBI linked mobile number is [protected]

So Please solve my issues as early as possible

Tanks and regards
S...