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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
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PhonePe reviews & complaints page 49

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S
Shashrith
Apr 2, 2021
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Address: H No 18-6-201, Kalyan NagarRamagundam, Ramagundam mandal, India

I need to send money to friend but
It failed and my money was deducted from my account know i needed it urgently but not get refund my money in account how i would survive
Apr 4, 2021
Complaint marked as Resolved 
Yes Thank you
PhonePe customer support has been notified about the posted complaint.
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    P
    Pragyanshu
    Apr 2, 2021
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    Money send to my father's bank account, message dies not received and money was actually not credited to my fathers bank account but history of trsaction shows it as succesful, and money was also debited from my bank account.
    Transaction id:T2104020645120651134349
    UTR:[protected]
    PhonePe customer support has been notified about the posted complaint.
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      U
      Ubha Radhakrishnan
      Apr 1, 2021
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      Today April 1st, 2021, I noticed a scratch card of phonepe with emblem of phonepe.on call screen after calling someone.i chk notification of phonepe it is shown a scratch card is waiting for me.So I scratch it.Iwon Rs 549 and it is said i[censored] click.pay, the amount will directly send to ur account.I have three accounts linked with phonepe2 accounts of sbi and one account of indusind.. I select sbi.To my unluck that time some problems with server and I can't chk whether my account .Again this card appears I thought the first one got failure.Next time I select Indusind bank.But this time also I didn't chk my account.I thought there will be issue in sending the amount.I try three times.Atlast I loose Rs 549 from.sbi account and 548×3=Rs1644 from indusind bank.Rs 549+1644=2193 lost.pls do the needful.and pls help to recover my cash.
      PhonePe customer support has been notified about the posted complaint.
      Apr 01, 2021
      Updated by Ubha Radhakrishnan
      Pls help.me to recover cash
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        K
        Kprabha
        Mar 31, 2021
        Resolved
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        Resolved

        Please refund my money
        Mar 31, 2021
        Complaint marked as Resolved 
        Please refund my money 9603229382
        PhonePe customer support has been notified about the posted complaint.
        Mar 31, 2021
        Updated by Kprabha
        I sent wrong account number please refund

        Mar 31, 2021
        Updated by Kprabha
        Please respond

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          M
          mushtaq79
          Mar 30, 2021
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          My phonepe is not every time transition failed
          PhonePe customer support has been notified about the posted complaint.
          Mar 30, 2021
          Updated by mushtaq79
          My transition failed everytime same message
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            A
            Anshu Parmar
            Mar 30, 2021
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            Address: Palampur.

            My accomt is not working month of December 16 17 I register my complaint December 20 there is no such action. I m student, I have complaint from December to unblock my account..
            PhonePe customer support has been notified about the posted complaint.
            Mar 30, 2021
            Updated by Anshu Parmar
            I have lost my money 9000 something from my account due to blocking of my account
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              E
              Eric123
              Mar 27, 2021
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              Address: Gaya Bihar

              Dear Sir,
              today ie 27.03.2021.I have received One message that i have won Rs 549/=. they told me to link with my bank account. i did as they said. the amount has be debited to PhonePe merchant. it seems this is the branch of phone pe.
              therefore kindly refund my amount as soon as possible

              Regards,

              Eric D'Cruz
              PhonePe customer support has been notified about the posted complaint.
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                V
                Vikasbaghel
                Mar 27, 2021
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                Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri(East) Mumbai-400093, Maharashtra,India

                Dear Sir/Ma'am,

                I have done payment tp OYO for which cancellation has been made. Booking IDs are as below:

                ZY3D3194
                VH9B4447

                Oyo has confirmed that payement has been made by them to phonepay but phonpay has not refund the money to my bank account. Payment reference ID for amount trf from OYO:
                [protected]
                [protected]
                PhonePe customer support has been notified about the posted complaint.
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                  V
                  Vikasbaghel
                  Mar 27, 2021
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                  Address: Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri(East) Mumbai-400093, Maharashtra,India
                  Website: www.phonepe.com

                  Dear Sir/Ma'am,

                  I have done payment tp OYO for which cancellation has been made. Booking IDs are as below:

                  ZY3D3194
                  VH9B4447

                  Oyo has confirmed that payement has been made by them to phonepay but phonpay has not refund the money to my bank account. Payment reference ID for amount trf from OYO:
                  [protected]
                  [protected]
                  PhonePe customer support has been notified about the posted complaint.
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                    S
                    shilpa2021
                    Mar 27, 2021
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                    Two days ago, someone posing as Phonepe employee called saying that I had won Rs. 2, 999 as cashback in a lucky draw. I foolishly believed him and he and his team made me lose Rs. 66, 545. They accessed my phone through Quick support app and Anydesk app. They are working as a team.

                    Some of them called from a number registered as Bsnl kyc office. They took my mother's, father's and a friend's bank account and debit card details too. They said they needed witnesses.
                    PhonePe customer support has been notified about the posted complaint.
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                      R
                      Mar 26, 2021
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                      Dear sir
                      Phonepay bonus rs 4999 you accept then revert to you ac sothat 53000 debited from my ac saraswat bank ghatkopar branch it will revert it 4999 and 1000 pl help from phone pay money deducted
                      PhonePe customer support has been notified about the posted complaint.
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                        A
                        Amool Harijan
                        Mar 26, 2021
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                        Address: At nagathan

                        Hello sir I am Amol M H my balance is 1500 rupees cut in my balance please refund this amount
                        PhonePe customer support has been notified about the posted complaint.
                        Mar 26, 2021
                        Updated by Amool Harijan
                        Please sir my mum is in hospital please read refund this money I am request

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                          G
                          G entrepreneur M
                          Mar 26, 2021
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                          Yesterday I was recharged my jio prepaid number 149rs through phonepe then after notification received successfully done but my jio mob number is recharge not done so pls Check and refund that amount below mentioned transection details..

                          Phonepe registered number-[protected]

                          Transection amount-149/-rs
                          PhonePe customer support has been notified about the posted complaint.
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                            U
                            User9955
                            Mar 25, 2021
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                            I had done two UPI transactions on 20th March.

                            One transactions is for Rs.3900 (Transaction ID T2103201137072914893329) (UTR :[protected]

                            Another transaction for Rs.12 (Transaction ID T2103201134555628755461) (UTR :[protected]

                            The beneficiary has not received the money even after 5 days.

                            I have raised complaints already with Phonepe, but still my issue is not resolved.

                            Please investigate with this top priority.
                            PhonePe customer support has been notified about the posted complaint.
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                              J
                              Jaydip Giri
                              Mar 24, 2021
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                              Address: Phonepe Private Limited (Formerly known as FX Mart Private Ltd. ), Unit No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andhe

                              I transferred money from my phone pay to my Airtel Payment Bank. 198 rupees. The money was deducted from the bank but the money did not enter the payment bank.

                              Transaction Id:- T2103071109317535097385
                              Register mobile number:- [protected]
                              amount:- 198
                              PhonePe customer support has been notified about the posted complaint.
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                                A
                                ArpitaMishra
                                Mar 24, 2021
                                Resolved
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                                Resolved

                                I have not received cashback.in my phone pe no [protected].

                                Booked flight 2200 cashback not credited already 3 months gone.
                                Apr 7, 2021
                                Complaint marked as Resolved 
                                I got cashback in mu phone pe no 9658117532
                                PhonePe customer support has been notified about the posted complaint.
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                                  D
                                  Dårshäñ Dárshü
                                  Mar 24, 2021
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                                  Address: Arkalgud

                                  I am not reccived the money
                                  PhonePe customer support has been notified about the posted complaint.
                                  Mar 24, 2021
                                  Updated by Dårshäñ Dárshü
                                  Iam not recive the money of transaction
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                                    ചുമ്മ ഒരു രസം
                                    Mar 23, 2021
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                                    20/03/2021 At 8:30 pm I unknowingly went cash from my phone pay account to some other phone pay. The next morning at 7:30 am I registered the complaint on phone pay and then I called my customer care at my SBI bank and then according to the information I got from there I tried to contact customer care on phone pay, not only that no one has picked up the phone yet Connected but not, when I opened the phone pay now the message they sent said that my problem was solved but I have not got the lost amount back yet. They have no responsibility for it, so I say maybe you will lose your money and they will tell you the same way they told me so no one should use this app, they are sure to cheat you
                                    PhonePe customer support has been notified about the posted complaint.
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                                      N
                                      Nikesh Varma
                                      Mar 22, 2021
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                                      549 ammount debeited from my account
                                      PhonePe customer support has been notified about the posted complaint.
                                      Mar 22, 2021
                                      Updated by Nikesh Varma
                                      549 rs debeited from my account
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                                        V
                                        vamsiprasad mirthinti
                                        Mar 22, 2021
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                                        I booked a flight ticket in travolook website. Payment was successful and ticket not generated. My request is please help me to get my refund back
                                        PhonePe customer support has been notified about the posted complaint.
                                        Mar 22, 2021
                                        Updated by vamsiprasad mirthinti
                                        I booked a flight ticket in travolook website and payment was successful and ticket not generated. Please help me to get my refund back

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