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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 50

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S
SHALLU dutta
Mar 20, 2021
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Address: Pehowa
Website: Phonepe

Mere paise mere account Se cut Ho gye h pls mere 535rupee refund kiye jaye pls
PhonePe customer support has been notified about the posted complaint.
Mar 20, 2021
Updated by SHALLU dutta
Pls sir mere yeh Paise refund kiye jaye

Mar 20, 2021
Updated by SHALLU dutta
Pls request h sir mere yeh Paise 535rs refund kiye jaye
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    S
    shail27
    from Malegaon, Maharashtra
    Mar 20, 2021
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    I have updated my KYC with my PAN card details but PhonePe app still showing register your KYC.
    PhonePe customer support has been notified about the posted complaint.
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      S
      sivasusi8
      Mar 18, 2021
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      Phonepe Used Pay the EB Bill Feb6 amount was debited my a/c but EB Bill not cleared Amount not received the EB. UTR No:[protected]
      Still now not Credit TNEB and My debited A/c both side not credited.
      PhonePe customer support has been notified about the posted complaint.
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        S
        sudharshan rathnala
        Mar 17, 2021
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        Money debited but not getting any Google recharge code?
        PhonePe customer support has been notified about the posted complaint.
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          J
          jayanta2222
          Mar 17, 2021
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          Address: Airtel

          I am mobile Recharge at7.42PM but not Recharge & My pament successfully, please help, .Ticket No[protected]
          PhonePe customer support has been notified about the posted complaint.
          Mar 17, 2021
          Updated by jayanta2222
          Please help this matter.

          Mar 17, 2021
          Updated by jayanta2222
          Please help

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            P
            Pradyumna S Bharadwaj
            Mar 17, 2021
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            I have done phone pay mobile recharge of 599 yesterday night.. Amount has been deducted and recharge is not done.. I want my money back plz refund the amount.
            PhonePe customer support has been notified about the posted complaint.
            Mar 17, 2021
            Updated by Pradyumna S Bharadwaj
            Refund the amount plz

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              Y
              Yogita.raghavv
              Mar 17, 2021
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              I did my dth recharge yesterday but it has not been activated yet. The payment has already been deducted from my account. Phone pe is not even responding about any refund or return. They have just become silent. Yesterday they gave time to redress within 24 hours but now they have suddenly become either inactive or I don't what they want. I want refund now or they should activate my dth account as soon as possible.
              PhonePe customer support has been notified about the posted complaint.
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                D
                digya10
                Mar 17, 2021
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                I had done a transaction from PhonePay to Big Bazaar on 4.3.2021. Due to some problem, Big Bazaar did reverse cash. The accused have not received the money in my bank account. Let me know the problem as soon as possible.

                Thank you
                PhonePe customer support has been notified about the posted complaint.
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                  P
                  Mar 17, 2021
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                  Address: Amarnagar road , jamadar vadi , near rameshwar temple jetpur

                  I have a gift card in phonepe in yhe name of the New Year Rewards 549 ..I click to ge t that amount in my bank Sbi ..Debited from my account 549 ..
                  PhonePe customer support has been notified about the posted complaint.
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                    K
                    Komal jaat
                    Mar 17, 2021
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                    Website: WWW.phonepe.in

                    Money was debited from my account but it is showing "sending payment request" and recharge is not done. I went for help section but no call come to me till now .I have done payment 15 hours ago. But no response till now my transactions id is"N2103161909149767603756" and my ticket ID is[protected] please help me in getting my money back
                    PhonePe customer support has been notified about the posted complaint.
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                      D
                      DrHanocvardhan Yalla
                      Mar 17, 2021
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                      Address: PhonePe

                      I received phonePe gift voucher when I clicked to get it my amount was deducted on 16.03.2021.Then I contacted in online customer care person, he assure to me refund the same and asked me enter security code, when I entered security code ex. 15083 my amount paid to MSGajendra Kumar with mobile no. [protected]. again enter your amount you loss in gift voucher of phonepe sec. Code 2196 entered. Total amount of theft done. Refund the money.
                      PhonePe customer support has been notified about the posted complaint.
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                        V
                        vijay raghava
                        from Hyderabad, Telangana
                        Mar 16, 2021
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                        Address: PhonePe
                        Website: www.phonepe.com

                        Hello, I am M.VIJAY using PhonePe APP for financial transactions (phonePe Registered mobile : [protected]). I purchased digital GOLD on PhonePe APP on 2nd MARCH, 2021. When I tried to sell GOLD due to need of money, after necessary time (3 days) suggested, My account got blocked. Its been more than 2 weeks, I am not able to sell GOLD . No w Iam urgent need of money, I will be able sell my GOLD only after account unblocking.
                        I even called customer CARE, 12 days back. They told account will be unblocked after maximum 5 days. But its been more than 12 days, still account is in blocked status. I have called customer CARE 4 times from past 10 days, but answer from them everytime is that my account will be unblocked with 2 to 3 days.
                        This is really pathetic service from PHONE PE which made customer to suffer.
                        PhonePe customer support has been notified about the posted complaint.
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                          S
                          Saravanan4390
                          Mar 16, 2021
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                          Address: 1/197, Gandhinagar street, 36 Eraiyur, Veppanthattai Taluk, Perambalur District, Pin 621133 (Mobile 9943209458)

                          I have cheated by Buyhatke online purchasing application through PhonePe. Someone has ordered some coupons in Buyhatke without my permission. Also the coupons have already redeemed by someone. They, sold me the redeemed coupons. I tried to reach Buyhatke through mail & phone call, they are not responding and I cant reach them out. And not be able to retrieve my hard earned money from them. Kindly help me to get my issue solved. #BH14661 & #BH14659 These are my order numbers in Buyhatke and A2103021956430641080489 & A210302195700049499896 These are my Transaction ID in PhonePe. I raised a complaint in Consumerhelpline website (Docket no: 2603599). PhonePe is not ready to tell the way how to reach Buyhatke and also they are not providing the receivers bank details to file a complaint in cybercrime portal. Registered mobile number in PhonePe is [protected]. Total lost money is 10000 from my PhonePe wallet. kindly help me please.
                          PhonePe customer support has been notified about the posted complaint.
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                            N
                            narayana5043
                            Mar 16, 2021
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                            5days before paid bil amount 1105 but not clear already complaints reged not solve my ticket no
                            [protected]
                            but not respond to your team pease solve me
                            PhonePe customer support has been notified about the posted complaint.
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                              D
                              DrHanocvardhan Yalla
                              Mar 16, 2021
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                              I have a Gift Card in phonepay in the name of Holy Gift I clicked to get that amount in my bank SBI. I clicked 4 times to get that gift. My amount deducted from bank about one hour ago. Search my transactions and refund my amount. Your phonepay agent Vidyavathi did fraud.
                              My mobile [protected]
                              [protected]
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                              PhonePe customer support has been notified about the posted complaint.
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                                K
                                Kani hasan
                                Mar 15, 2021
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                                Address: Phone pe online

                                I use phonepe app to transfer money, then i received debited msg.but money not received to another account.still money not refunded.please help
                                PhonePe customer support has been notified about the posted complaint.
                                Mar 15, 2021
                                Updated by Kani hasan
                                I want to refund my money
                                Mar 15, 2021
                                Updated by Kani hasan
                                I want help.please refund my money.phonepe app customer care not respond
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                                  M
                                  MONIKA BINDRA
                                  Mar 15, 2021
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                                  Fake call from bank of Baroda employee and debited 5000 rs for cash back offer
                                  PhonePe customer support has been notified about the posted complaint.
                                  Mar 15, 2021
                                  Updated by MONIKA BINDRA
                                  Fake call from bank of Baroda employee and debited 5000 rs from my account

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                                    A
                                    ashokkumar13055
                                    Mar 15, 2021
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                                    Address: Bangalore

                                    Failed transaction which is made on 06 March 2021 amount is deducted for failed transaction but not Refunded
                                    PhonePe customer support has been notified about the posted complaint.
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                                      R
                                      Ramesh kaig
                                      Mar 15, 2021
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                                      Address: 6/7/18 Chinnanatchiappan Salai, Viswanathapuram

                                      Last 12.03 .2021 I have recharge to fastag through phone payee ref no is IGAKSGFRA6 FOR Aan amt 2012 but amount was debited to my sbi account and not transferred to customer please refund to my account as early
                                      PhonePe customer support has been notified about the posted complaint.
                                      Mar 15, 2021
                                      Updated by Ramesh kaig
                                      REF NO IGAKSGFRA6 dated on 12.03 2021amt not transferred
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                                        V
                                        Vanishri Suryavanshi
                                        Mar 14, 2021
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                                        Address: Harayana punjab

                                        Amount transferred to fraud person fake job agency
                                        PhonePe customer support has been notified about the posted complaint.
                                        Mar 14, 2021
                                        Updated by Vanishri Suryavanshi
                                        There was a scam for job of 48000

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