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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 50

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Y
Yogita.raghavv
Mar 17, 2021
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I did my dth recharge yesterday but it has not been activated yet. The payment has already been deducted from my account. Phone pe is not even responding about any refund or return. They have just become silent. Yesterday they gave time to redress within 24 hours but now they have suddenly become either inactive or I don't what they want. I want refund now or they should activate my dth account as soon as possible.
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    digya10
    Mar 17, 2021
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    I had done a transaction from PhonePay to Big Bazaar on 4.3.2021. Due to some problem, Big Bazaar did reverse cash. The accused have not received the money in my bank account. Let me know the problem as soon as possible.

    Thank you
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      P
      Mar 17, 2021
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      Address: Amarnagar road , jamadar vadi , near rameshwar temple jetpur

      I have a gift card in phonepe in yhe name of the New Year Rewards 549 ..I click to ge t that amount in my bank Sbi ..Debited from my account 549 ..
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        K
        Komal jaat
        Mar 17, 2021
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        Website: WWW.phonepe.in

        Money was debited from my account but it is showing "sending payment request" and recharge is not done. I went for help section but no call come to me till now .I have done payment 15 hours ago. But no response till now my transactions id is"N2103161909149767603756" and my ticket ID is[protected] please help me in getting my money back
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          D
          DrHanocvardhan Yalla
          Mar 17, 2021
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          Address: PhonePe

          I received phonePe gift voucher when I clicked to get it my amount was deducted on 16.03.2021.Then I contacted in online customer care person, he assure to me refund the same and asked me enter security code, when I entered security code ex. 15083 my amount paid to MSGajendra Kumar with mobile no. [protected]. again enter your amount you loss in gift voucher of phonepe sec. Code 2196 entered. Total amount of theft done. Refund the money.
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            V
            vijay raghava
            from Hyderabad, Telangana
            Mar 16, 2021
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            Address: PhonePe
            Website: www.phonepe.com

            Hello, I am M.VIJAY using PhonePe APP for financial transactions (phonePe Registered mobile : [protected]). I purchased digital GOLD on PhonePe APP on 2nd MARCH, 2021. When I tried to sell GOLD due to need of money, after necessary time (3 days) suggested, My account got blocked. Its been more than 2 weeks, I am not able to sell GOLD . No w Iam urgent need of money, I will be able sell my GOLD only after account unblocking.
            I even called customer CARE, 12 days back. They told account will be unblocked after maximum 5 days. But its been more than 12 days, still account is in blocked status. I have called customer CARE 4 times from past 10 days, but answer from them everytime is that my account will be unblocked with 2 to 3 days.
            This is really pathetic service from PHONE PE which made customer to suffer.
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              S
              Saravanan4390
              Mar 16, 2021
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              Address: 1/197, Gandhinagar street, 36 Eraiyur, Veppanthattai Taluk, Perambalur District, Pin 621133 (Mobile 9943209458)

              I have cheated by Buyhatke online purchasing application through PhonePe. Someone has ordered some coupons in Buyhatke without my permission. Also the coupons have already redeemed by someone. They, sold me the redeemed coupons. I tried to reach Buyhatke through mail & phone call, they are not responding and I cant reach them out. And not be able to retrieve my hard earned money from them. Kindly help me to get my issue solved. #BH14661 & #BH14659 These are my order numbers in Buyhatke and A2103021956430641080489 & A210302195700049499896 These are my Transaction ID in PhonePe. I raised a complaint in Consumerhelpline website (Docket no: 2603599). PhonePe is not ready to tell the way how to reach Buyhatke and also they are not providing the receivers bank details to file a complaint in cybercrime portal. Registered mobile number in PhonePe is [protected]. Total lost money is 10000 from my PhonePe wallet. kindly help me please.
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                N
                narayana5043
                Mar 16, 2021
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                5days before paid bil amount 1105 but not clear already complaints reged not solve my ticket no
                [protected]
                but not respond to your team pease solve me
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                  D
                  DrHanocvardhan Yalla
                  Mar 16, 2021
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                  I have a Gift Card in phonepay in the name of Holy Gift I clicked to get that amount in my bank SBI. I clicked 4 times to get that gift. My amount deducted from bank about one hour ago. Search my transactions and refund my amount. Your phonepay agent Vidyavathi did fraud.
                  My mobile [protected]
                  [protected]
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                    K
                    Kani hasan
                    Mar 15, 2021
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                    Address: Phone pe online

                    I use phonepe app to transfer money, then i received debited msg.but money not received to another account.still money not refunded.please help
                    PhonePe customer support has been notified about the posted complaint.
                    Mar 15, 2021
                    Updated by Kani hasan
                    I want to refund my money
                    Mar 15, 2021
                    Updated by Kani hasan
                    I want help.please refund my money.phonepe app customer care not respond
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                      M
                      MONIKA BINDRA
                      Mar 15, 2021
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                      Fake call from bank of Baroda employee and debited 5000 rs for cash back offer
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                      Mar 15, 2021
                      Updated by MONIKA BINDRA
                      Fake call from bank of Baroda employee and debited 5000 rs from my account

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                        A
                        ashokkumar13055
                        Mar 15, 2021
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                        Address: Bangalore

                        Failed transaction which is made on 06 March 2021 amount is deducted for failed transaction but not Refunded
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                          R
                          Ramesh kaig
                          Mar 15, 2021
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                          Address: 6/7/18 Chinnanatchiappan Salai, Viswanathapuram

                          Last 12.03 .2021 I have recharge to fastag through phone payee ref no is IGAKSGFRA6 FOR Aan amt 2012 but amount was debited to my sbi account and not transferred to customer please refund to my account as early
                          PhonePe customer support has been notified about the posted complaint.
                          Mar 15, 2021
                          Updated by Ramesh kaig
                          REF NO IGAKSGFRA6 dated on 12.03 2021amt not transferred
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                            V
                            Vanishri Suryavanshi
                            Mar 14, 2021
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                            Address: Harayana punjab

                            Amount transferred to fraud person fake job agency
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                            Mar 14, 2021
                            Updated by Vanishri Suryavanshi
                            There was a scam for job of 48000

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                              S
                              srilatha mesu
                              Mar 13, 2021
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                              Hello my name is srilatha. I have credited amount of Rs.10000 to phone pe from sbi credit card. Deactivated the phone pe wallet to credit of amount into my bank account. I have pressed closure of wallet. Immediately the phone pe wallet become zero and the amount was not credited to my account. I don't knw wer the amount gone. Plzz kindly credit my amount to my account.
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                                S
                                Sachin Dogre
                                Mar 13, 2021
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                                Address: Pune

                                Chalu hot nahi
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                                PhonePe customer support has been notified about the posted complaint.
                                Mar 13, 2021
                                Updated by Sachin Dogre
                                Phone pe login open

                                Mar 13, 2021
                                Updated by Sachin Dogre
                                Sapoot

                                Mar 13, 2021
                                Updated by Sachin Dogre
                                My Account number [protected]

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                                  M
                                  m.v.n.s.prabhakara Rao
                                  Mar 13, 2021
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                                  Address: m.v.n.prabhakar rao , housing board , tadepalligudem post , tadepalligudem mandel , west godavari pin code - 534101

                                  I M.V.N.S.Prabhakar Rao, i am using phonepe app longly but i have bad experience in phonepe transaction .Actually i loss amount Rs - 4201.00 at 21.August 2020 and again same amount detected in 22.august 2020. Totally i loss amount = 4201 + 4201 = 8402.00.sir i am sharing the phone screenshot and please refund the my amount

                                  thanks & regards,
                                  m.v.n.s.prabhakar tao,

                                  cell : [protected],
                                  [protected].
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                                    B
                                    Bhushan Dev
                                    Mar 13, 2021
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                                    Amount debited from my account while doing prepaid top-up to jio network but didn't update.
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                                      Bhushan Dev
                                      Mar 13, 2021
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                                      Amount debited from my account while doing prepaid top-up but didn't update.
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                                        M
                                        Manjee t
                                        Mar 13, 2021
                                        Resolved
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                                        Resolved

                                        I haved purchase mobile from Flipkart on dated 09/02/21 and make partly payment amount 500 in advance but due to some unavoidable reasons a haved cancelled my order but amount 500 Flipkart send to phone pay but not credited on my account
                                        I haved done many ticket phone pay but but not received satisfaction from his service
                                        +1 photos
                                        Mar 14, 2021
                                        Complaint marked as Resolved 
                                        I haved purchase from Flipkart some item on dated 09/02/2021 then due to some unavoidable reasons I cancelled my order but my money until not credited on my account
                                        PhonePe customer support has been notified about the posted complaint.
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