| Address: PhonePe |
| Website: www.phonepe.com |
Hello, I am M.VIJAY using PhonePe APP for financial transactions (phonePe Registered mobile : [protected]). I purchased digital GOLD on PhonePe APP on 2nd MARCH, 2021. When I tried to sell GOLD due to need of money, after necessary time (3 days) suggested, My account got blocked. Its been more than 2 weeks, I am not able to sell GOLD . No w Iam urgent need of money, I will be able sell my GOLD only after account unblocking.
I even called customer CARE, 12 days back. They told account will be unblocked after maximum 5 days. But its been more than 12 days, still account is in blocked status. I have called customer CARE 4 times from past 10 days, but answer from them everytime is that my account will be unblocked with 2 to 3 days.
This is really pathetic service from PHONE PE which made customer to suffer.
PhonePe customer support has been notified about the posted complaint.