Claimed

PhonePe Complaints & Reviews

1
Updated: Jun 9, 2026
Complaints 3495
Resolved
262
Unresolved
3233
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 52

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
7
7580863525
Mar 7, 2021
Report
Copy

Address: Maro

05/03/2021 ko 2100rs translation fild ke karan balance kat gaya hai mera account se rifund nahi aaya hai
PhonePe customer support has been notified about the posted complaint.
Mar 07, 2021
Updated by 7580863525
05/03/2021 rifund nahi aaya hai 2100rs

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ravi dangi bali jdvvnl
    from Bengaluru, Karnataka
    Mar 6, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: मुझे नही पता सर्

    सर किसी ने मुझे कॉल किया ओर बोला मे तुम्हारा दोस्त बात कर रहा हु फिर उसने मुझे बोला पहचानो मेने दोस्त का नाम लिया तो बोला हा में ही हु फिर उसने बोला में तेरे एकाउंट में पैसे जमा कराता हु तो तू मुझे निकाल कर दे देना मेने हा बोल दिया फिर उसने फोनेपे पर 10 रुपये सेंड किये जो मेने देखे नही फिर उसने मुझे 5 रुपए का बार कोड सेंड किया मेने फोनेपे में जाकर स्कैन कर दिया तो मेने बोला डेबिट हुए है तो उसने कहा जमा हुए है देख ले तो 5 रुपये प्लस बता रहे थे जो उसने 10 रुपए भेजे थे उसमें से कट कर 5 रुपए बचे थे फिर उसने 2000 का बार कोड भेजा फिर 1000 का ओर फिर 400 ऐसा करके उसने मुझ से 3400 रुपये लूट लिए
    सर आप मेरी हेल्प कर दीजिए उसके नंबर और upi id ओर वेटशप्प नंबर मेरे पास है और यह तीनो अभी तक एक्टिव है सर प्लीज हेल्प करे
    Upi - [protected]@myicici
    Fake call no. - [protected]
    Whatsapp no. - [protected]
    सर् जल्दी से जल्दी इनको पकड़ो ओर लोगो को भी कॉल करके लूट रहे है हमारे यहां की पुलिस भी एप्लिकेशन ओर रिपोर्ट भी दर्ज नही कर रहे है सर आप से बड़ी उम्मीद है
    Mar 7, 2021
    Complaint marked as Resolved 
    नही सर् कुछ हेल्प नही की ओर हाथ जाड़ दिए फ़ोन पे वालो नव
    PhonePe customer support has been notified about the posted complaint.
    Sir 11/03/21 ko muje call ([protected]) aya tha ki me phonepay customer care se bat kar raha hu or muje gift voucher mila he. muje usne notification aya he aesa bola mene check kiya muje koi notification nai mila tha. just second me muje notification aya usne muje bola ki pay par click karo amount aa jaega mene kiya or 4, 165 rupiye kat gaye. muje laga mere account se amount cut hui he to mene use vapas dene ka bola to usne muje kaha ki ap process pura karo paise aa jaenge. to age ke paise lene ke liye mene or 8, 330 rupees cut karvae. to total 12495 rupees cut hue.
    Please sir ap is probleml ko dekhie or rokie. or ho sake he transction revert lene me help kijie.
    UPI of caller: dream11.[protected]@paytm
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      taran Khangura
      from Noida, Uttar Pradesh
      Mar 6, 2021
      Report
      Copy

      Address: Muzaffarnagar

      Phonepe has blocked my account for no valid reason. I have balance left in my phonepe wallet, also i have gold purchased on phonepe. I lost access to them. This is total fraud which phonepe is doing. I have proof for each and every transaction made through phonepe.
      Kindly please help me to unblock my account.
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Amritkhaira24
        from Ghumarwin, Himachal Pradesh
        Mar 6, 2021
        Report
        Copy

        I am not able to log into my phone pe account and Its been 8 days... It is very dusturbing now. I have complained so many times but they only giving me deadlines. But no resolution.
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          ks mobiles
          from Tiruchengode, Tamil Nadu
          Mar 6, 2021
          Report
          Copy

          On 05/03/2020 recharge for Airtel prepaid number [protected] take Rs.379. today is failed the transaction but my money is not refund to my account. so immediately refund.

          Note:

          Transaction id : N2103051024171559979304
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jacqueline Vinita
            from Noida, Uttar Pradesh
            Mar 6, 2021
            Report
            Copy

            My money was deducted but recharge is not done
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rajendra Bagayat
              from Khadki, Maharashtra
              Mar 5, 2021
              Resolved
              Report
              Copy
              Resolved

              My name is Rajendra M. Bagayat, residing at Wathargaon, Tal. Koregaon, Dist. Satara, Maharashtra. Pin-415524. I made 3 recharges to my mobile number [protected] using Phonepe App through account with [protected] on 05.03.2021 at 9:31am, 9:34am and 9:37am of Rs. 199/-, Rs. 199/- and Rs. 149/- respectively and the respective amounts are also debited from my bank account as usual but I have not received any such benefits of recharges as promised and written in the App yet. Whenever I tried to contact with the Phonepe support they just message to wait saying the request is under process. Due to this I am out of Rs.547/- and no recharge.

              Therefore, I request before you to help me get my money back from Phonepe and also a compensation for the fraudulent acts of the Phonepe Company and the troubles and embarrassments I had to face due to not having any recharge on my phone.
              Mar 11, 2021
              Complaint marked as Resolved 
              Refunded amounts
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sreenath mandarath
                from Irinjālakuda, Kerala
                Mar 5, 2021
                Report
                Copy

                Amount Got deducted from my account but its not yet received by the reciever it's showing as processing in Phonepe.its more than 2 day.we are waiting for the update.Phonepay is not providing the proper update.Please help to get the money.
                Dear sir,

                On March 3rd 2021 I send an amount of Rs.12000 to a beneficiary account
                ([protected]) through UPI Application.but the payment is still not received by them and showing as processing in Phonepe

                My Account number:[protected]
                Mobile number:[protected]

                Could you please check and revert back to us on the payment status.
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Santhoshkumar1885
                  from Salem, Tamil Nadu
                  Mar 4, 2021
                  Report
                  Copy

                  I had done one lakh rupees transaction on Jan 18th 2021, but due to "Daily limit reached" error transaction got failed. Complained to both SBI, NPCI and Phonepe, Phonepe is saying money is with bank. NPCI is saying amount is credited to receiver. But receiver also did not get any money. We are worried about this issue.

                  12 digit RRN number:[protected] But when checked with receiver bank account statement we could not see any transaction details.
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vemuri Kishore
                    from Delhi, Delhi
                    Mar 4, 2021
                    Report
                    Copy

                    Address: Bhimavaram

                    This Is V Ramana Kishore by using PhonePe I did a transaction On[protected] of amount 2000/- but the transaction failed and Amount Debited in My Account But still, now it is Not Credited

                    Transaction details :
                    Transaction ID: T2102181052588511359994
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Leeladhar Kumar Sharma
                      Mar 4, 2021
                      Report
                      Copy

                      मेरे द्वारा गलती से DTH रिचार्ज 03/03/2021 को 492 का रिचार्ज पे क्लिक हो गया जो रिचार्ज valide नहीं है । ये राशि हमें return होना चाहिए था ।
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Ngnaik
                        from Bengaluru, Karnataka
                        Mar 4, 2021
                        Report
                        Copy

                        Address: NARASIMHA NAIK At/Po K.Idagunji.Balubele.TQ Honavar.Dist Uttara Kannada-581423Mobile9739216064,6360330451

                        I had send 10000 rupee to merchant
                        phonepe through his phonepe QR code scaning on[protected].
                        (SHIVANUGRAHA KIRANI SHOP)
                        the amount is debited from my account but not credited to merchant bank account.
                        I have recieve bank account status of mine and merchant also.
                        the amount is debited from my account but not credited to merchant account.
                        Pls refund my amount
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kutty_jose
                          from Payyannūr, Kerala
                          Feb 28, 2021
                          Report
                          Copy

                          Sir,

                          I transferred RS 25, 000/- to Mr Subash K vide phonepe app on 19 Dec 2020, and the amount has been debited from my account on 20 Dec 2020. But the amount has not yet been credited to recipient account or returned to my account. Details of transaction are as under :-

                          (a) Account No : [protected], SBI Iritty
                          (b) UTR No :[protected]
                          (c) Transaction Id : T2012192256244043860546
                          (d) Date : 20 Dec 2020
                          (e) Amount : Rs 25, 000/-
                          (f) Recipient account No (as per phonepe history) : [protected], SBI Payyanur
                          (g) Recipient mob No. [protected]

                          I already approached phonepe, SBI etc for resolution. However, the amount is still awaited. Hence, your office is kindly requested to find the where about of the amount and instruct concerned authority to credit the amount of Rs 25, 000/-
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pawan Bugaliya
                            from Noida, Uttar Pradesh
                            Feb 28, 2021
                            Report
                            Copy

                            Address: Musteng fitness club,main bus stand

                            Hi, My phone pe account has been blocked. Without any issue, please unblock my phonepe account
                            PhonePe customer support has been notified about the posted complaint.
                            Feb 28, 2021
                            Updated by Pawan Bugaliya
                            Hi, My phone pe account has been blocked. Without any issue, please unblock my phonepe account

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rkcl
                              from Chennai, Tamil Nadu
                              Feb 28, 2021
                              Report
                              Copy

                              I have recharge Airtel DTH no [protected] via Airtel thanks app while select upi of phonepe an amount rs 200 on February 21at 6:51pm. My money 200 is debited but not reacharge my Airtel dth.so please return my cash.thank you
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rkcl
                                from Chennai, Tamil Nadu
                                Feb 28, 2021
                                Report
                                Copy

                                I have recharge Airtel dth via phonepay on February 21 6:51pm . Rs 200 is debited my account but recharge not done so please return my money.thank you
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  SUKH DHAM PRASAD Pandey
                                  from Jamshedpur, Jharkhand
                                  Feb 27, 2021
                                  Report
                                  Copy

                                  27-Feb-21, fraud TO TRANSFER-UPI/DR/[protected]/Bank Acc/PYTM/[protected]/Payme-- TRANSFER TO[protected]
                                  Rs.17, 000.00
                                  PhonePe customer support has been notified about the posted complaint.
                                  Feb 27, 2021
                                  Updated by SUKH DHAM PRASAD Pandey
                                  fraud done by mob no. [protected]
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    AdvenTure Of Sk
                                    from Madurai, Tamil Nadu
                                    Feb 26, 2021
                                    Report
                                    Copy

                                    Address: 25, kamarajst, kori colony, panagudi

                                    [protected]@oksbi upi sent wrong payment refund request sir plz help you sir... phone pe customers 🙏🙏🙏
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Divyanshu0505
                                      from Noida, Uttar Pradesh
                                      Feb 26, 2021
                                      Report
                                      Copy

                                      I booked railway tickets for date 7 march 2020 from PHONEPE on 7 feb 2020. But my plan cancelled on 6th march and so I had to cancel the tickets. At that time, Yes bank fraud happened and PHONEPE servers became unavailable. I couldn't open the app to cancel my tickets. I contacted IRCTC but they said they said you can only cancel the ticket from the platform (PHONEPE) you booked it. I called their customer care but they said we can't do anything. I mailed them, i complained on the app but they didn't listen. I had to cancel it before the departure of the train but I couldn't cancel the Tickets because servers were down for 2 days. It's been a year and they never refunded my money. I'm attaching the proofs. Kindly help me.
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        Y
                                        yedafarha Fathima
                                        from Noida, Uttar Pradesh
                                        Feb 25, 2021
                                        Report
                                        Copy

                                        1st wen i installed phone pe then i was getting cash back. now a days rewards are rummy, lenskart, amozan, bla bla bla...i dont like this type of rewards...
                                        PhonePe customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit