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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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261
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PhonePe reviews & complaints page 51

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S
srilatha mesu
Mar 13, 2021
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Hello my name is srilatha. I have credited amount of Rs.10000 to phone pe from sbi credit card. Deactivated the phone pe wallet to credit of amount into my bank account. I have pressed closure of wallet. Immediately the phone pe wallet become zero and the amount was not credited to my account. I don't knw wer the amount gone. Plzz kindly credit my amount to my account.
PhonePe customer support has been notified about the posted complaint.
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    S
    Sachin Dogre
    Mar 13, 2021
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    Address: Pune

    Chalu hot nahi
    PhonePe customer support has been notified about the posted complaint.
    Mar 13, 2021
    Updated by Sachin Dogre
    Phone pe login open

    Mar 13, 2021
    Updated by Sachin Dogre
    Sapoot

    Mar 13, 2021
    Updated by Sachin Dogre
    My Account number [protected]

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      M
      m.v.n.s.prabhakara Rao
      Mar 13, 2021
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      Address: m.v.n.prabhakar rao , housing board , tadepalligudem post , tadepalligudem mandel , west godavari pin code - 534101

      I M.V.N.S.Prabhakar Rao, i am using phonepe app longly but i have bad experience in phonepe transaction .Actually i loss amount Rs - 4201.00 at 21.August 2020 and again same amount detected in 22.august 2020. Totally i loss amount = 4201 + 4201 = 8402.00.sir i am sharing the phone screenshot and please refund the my amount

      thanks & regards,
      m.v.n.s.prabhakar tao,

      cell : [protected],
      [protected].
      PhonePe customer support has been notified about the posted complaint.
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        B
        Bhushan Dev
        Mar 13, 2021
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        Amount debited from my account while doing prepaid top-up to jio network but didn't update.
        PhonePe customer support has been notified about the posted complaint.
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          B
          Bhushan Dev
          Mar 13, 2021
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          Amount debited from my account while doing prepaid top-up but didn't update.
          PhonePe customer support has been notified about the posted complaint.
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            M
            Manjee t
            Mar 13, 2021
            Resolved
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            Resolved

            I haved purchase mobile from Flipkart on dated 09/02/21 and make partly payment amount 500 in advance but due to some unavoidable reasons a haved cancelled my order but amount 500 Flipkart send to phone pay but not credited on my account
            I haved done many ticket phone pay but but not received satisfaction from his service
            Mar 14, 2021
            Complaint marked as Resolved 
            I haved purchase from Flipkart some item on dated 09/02/2021 then due to some unavoidable reasons I cancelled my order but my money until not credited on my account
            PhonePe customer support has been notified about the posted complaint.
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              X
              Xufuhbk
              Mar 10, 2021
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              Address: Mumbai

              — Amt credited shown in phonepe but not credited in my bank account
              PhonePe customer support has been notified about the posted complaint.
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                S
                Sucfhvh
                Mar 10, 2021
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                Address: Delhi

                Phone pe unable to proceed
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  Sandy 14
                  Mar 9, 2021
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                  I transferred amount.. It got deducted in my account but receivers still didn't get the amount.
                  PhonePe customer support has been notified about the posted complaint.
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                    V
                    VIRAT BHAI
                    Mar 9, 2021
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                    Address: Village post ramdi tehsil district Sawai madhopur Rajasthan 322027

                    Sir My Phonepay nbr old[protected] this account are blocked but I am new account
                    and new mobile nbr fresh nbr not login
                    My new nbr[protected] please my problem
                    Solved immediately
                    PhonePe customer support has been notified about the posted complaint.
                    Mar 09, 2021
                    Updated by VIRAT BHAI
                    My Phonepay not login new nbr[protected]
                    Old Phonepay number[protected] block
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                      V
                      Vipi123
                      Mar 9, 2021
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                      Sir

                      Recently i just had faced an issue regarding the failure of transaction of a sum of Rs 15000 through phone pe. The amount is deducted from my bank account and my parter got a confirmation from phone pe that the amount has received but when he checked the account the amount was not reached.

                      Its been 4 days since the incident had happened till now they are not even trying to listen me. There is no option to contact them. They have a customer care number but no one is picking the phone as well. There is no other ways to inform them. They only have a message system and i wrote them about the issue at the very first time but they are saying that your money will be safe and will be refunded to the original account but i am not sure because its been 3 days there is progress.

                      So kindly please help me sir because i dont wanna lose my money
                      PhonePe customer support has been notified about the posted complaint.
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                        M
                        Manikanta santhosh kumar
                        Mar 9, 2021
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                        Address: Panchadarla (v), dharapalam (post), rambilli (mandal), Visakhapatnam (dist)

                        One person send 1500/- receive message comming but money not going my account all ready asking customer service persons 2 days back give a complete but no response y. My mobile number [protected]
                        PhonePe customer support has been notified about the posted complaint.
                        Mar 09, 2021
                        Updated by Manikanta santhosh kumar
                        2 days back I am given complaint. But no response
                        Mar 09, 2021
                        Updated by Manikanta santhosh kumar
                        How to salud this problem
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                          P
                          Pawan Bugaliya
                          from Noida, Uttar Pradesh
                          Mar 8, 2021
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                          Address: NIMBA KA BAS

                          Sir my phonepe account is block
                          PhonePe customer support has been notified about the posted complaint.
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                            D
                            Dhiraj kandoi
                            Mar 8, 2021
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                            Address: 145,a cotton street, 3rd floor, Kolkata

                            Not credited in my bank account only reflect in phone pe app that amount is credited 4399
                            PhonePe customer support has been notified about the posted complaint.
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                              R
                              Ramanna Goudappagol
                              Mar 8, 2021
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                              Address: Munavvali

                              Phone pe unable to proceed
                              PhonePe customer support has been notified about the posted complaint.
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                                J
                                joshiprakash
                                from Agra, Uttar Pradesh
                                Mar 8, 2021
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                                Address: Haldichour lalkuwa

                                Return my balance
                                PhonePe customer support has been notified about the posted complaint.
                                Mar 08, 2021
                                Updated by joshiprakash
                                Please sir Return my balance

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                                  S
                                  Siva linganna yadav
                                  Mar 7, 2021
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                                  Amount is debit my account but receiver bank is not credit showing in pending
                                  PhonePe customer support has been notified about the posted complaint.
                                  Mar 07, 2021
                                  Updated by Siva linganna yadav
                                  Pls update early as soon as possible

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                                    A
                                    Aadi oppo
                                    Mar 7, 2021
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                                    Address: Teri maa Ki Chut Mai

                                    Sale Bc Phone Pay Walo..tumhare Jaisa Haar koi Tharki Nahi Hai...Jo Tum Log..hamesh Gamez Teen patti ye Jugaro wale Reward deto... Bhosdiwale ye Tumhari Gaand Mai Daal Lo.. madarchodo...tumhari Maa Ki Chut Mai Danda...
                                    PhonePe customer support has been notified about the posted complaint.
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                                      7
                                      7580863525
                                      Mar 7, 2021
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                                      Address: Maro

                                      05/03/2021 ko 2100rs translation fild ke karan balance kat gaya hai mera account se rifund nahi aaya hai
                                      PhonePe customer support has been notified about the posted complaint.
                                      Mar 07, 2021
                                      Updated by 7580863525
                                      05/03/2021 rifund nahi aaya hai 2100rs

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                                        R
                                        Ravi dangi bali jdvvnl
                                        from Bengaluru, Karnataka
                                        Mar 6, 2021
                                        Resolved
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                                        Resolved

                                        Address: मुझे नही पता सर्

                                        सर किसी ने मुझे कॉल किया ओर बोला मे तुम्हारा दोस्त बात कर रहा हु फिर उसने मुझे बोला पहचानो मेने दोस्त का नाम लिया तो बोला हा में ही हु फिर उसने बोला में तेरे एकाउंट में पैसे जमा कराता हु तो तू मुझे निकाल कर दे देना मेने हा बोल दिया फिर उसने फोनेपे पर 10 रुपये सेंड किये जो मेने देखे नही फिर उसने मुझे 5 रुपए का बार कोड सेंड किया मेने फोनेपे में जाकर स्कैन कर दिया तो मेने बोला डेबिट हुए है तो उसने कहा जमा हुए है देख ले तो 5 रुपये प्लस बता रहे थे जो उसने 10 रुपए भेजे थे उसमें से कट कर 5 रुपए बचे थे फिर उसने 2000 का बार कोड भेजा फिर 1000 का ओर फिर 400 ऐसा करके उसने मुझ से 3400 रुपये लूट लिए
                                        सर आप मेरी हेल्प कर दीजिए उसके नंबर और upi id ओर वेटशप्प नंबर मेरे पास है और यह तीनो अभी तक एक्टिव है सर प्लीज हेल्प करे
                                        Upi - [protected]@myicici
                                        Fake call no. - [protected]
                                        Whatsapp no. - [protected]
                                        सर् जल्दी से जल्दी इनको पकड़ो ओर लोगो को भी कॉल करके लूट रहे है हमारे यहां की पुलिस भी एप्लिकेशन ओर रिपोर्ट भी दर्ज नही कर रहे है सर आप से बड़ी उम्मीद है
                                        Mar 7, 2021
                                        Complaint marked as Resolved 
                                        नही सर् कुछ हेल्प नही की ओर हाथ जाड़ दिए फ़ोन पे वालो नव
                                        PhonePe customer support has been notified about the posted complaint.
                                        Sir 11/03/21 ko muje call ([protected]) aya tha ki me phonepay customer care se bat kar raha hu or muje gift voucher mila he. muje usne notification aya he aesa bola mene check kiya muje koi notification nai mila tha. just second me muje notification aya usne muje bola ki pay par click karo amount aa jaega mene kiya or 4, 165 rupiye kat gaye. muje laga mere account se amount cut hui he to mene use vapas dene ka bola to usne muje kaha ki ap process pura karo paise aa jaenge. to age ke paise lene ke liye mene or 8, 330 rupees cut karvae. to total 12495 rupees cut hue.
                                        Please sir ap is probleml ko dekhie or rokie. or ho sake he transction revert lene me help kijie.
                                        UPI of caller: dream11.[protected]@paytm
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