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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 51

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Xufuhbk
Mar 10, 2021
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Address: Mumbai

— Amt credited shown in phonepe but not credited in my bank account
PhonePe customer support has been notified about the posted complaint.
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    S
    Sucfhvh
    Mar 10, 2021
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    Address: Delhi

    Phone pe unable to proceed
    PhonePe customer support has been notified about the posted complaint.
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      S
      Sandy 14
      Mar 9, 2021
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      I transferred amount.. It got deducted in my account but receivers still didn't get the amount.
      PhonePe customer support has been notified about the posted complaint.
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        V
        VIRAT BHAI
        Mar 9, 2021
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        Address: Village post ramdi tehsil district Sawai madhopur Rajasthan 322027

        Sir My Phonepay nbr old[protected] this account are blocked but I am new account
        and new mobile nbr fresh nbr not login
        My new nbr[protected] please my problem
        Solved immediately
        +2 photos
        PhonePe customer support has been notified about the posted complaint.
        Mar 09, 2021
        Updated by VIRAT BHAI
        My Phonepay not login new nbr[protected]
        Old Phonepay number[protected] block
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          V
          Vipi123
          Mar 9, 2021
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          Sir

          Recently i just had faced an issue regarding the failure of transaction of a sum of Rs 15000 through phone pe. The amount is deducted from my bank account and my parter got a confirmation from phone pe that the amount has received but when he checked the account the amount was not reached.

          Its been 4 days since the incident had happened till now they are not even trying to listen me. There is no option to contact them. They have a customer care number but no one is picking the phone as well. There is no other ways to inform them. They only have a message system and i wrote them about the issue at the very first time but they are saying that your money will be safe and will be refunded to the original account but i am not sure because its been 3 days there is progress.

          So kindly please help me sir because i dont wanna lose my money
          PhonePe customer support has been notified about the posted complaint.
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            M
            Manikanta santhosh kumar
            Mar 9, 2021
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            Address: Panchadarla (v), dharapalam (post), rambilli (mandal), Visakhapatnam (dist)

            One person send 1500/- receive message comming but money not going my account all ready asking customer service persons 2 days back give a complete but no response y. My mobile number [protected]
            +1 photos
            PhonePe customer support has been notified about the posted complaint.
            Mar 09, 2021
            Updated by Manikanta santhosh kumar
            2 days back I am given complaint. But no response
            Mar 09, 2021
            Updated by Manikanta santhosh kumar
            How to salud this problem
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              P
              Pawan Bugaliya
              from Noida, Uttar Pradesh
              Mar 8, 2021
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              Address: NIMBA KA BAS

              Sir my phonepe account is block
              +1 photos
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                D
                Dhiraj kandoi
                Mar 8, 2021
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                Address: 145,a cotton street, 3rd floor, Kolkata

                Not credited in my bank account only reflect in phone pe app that amount is credited 4399
                +1 photos
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                  R
                  Ramanna Goudappagol
                  Mar 8, 2021
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                  Address: Munavvali

                  Phone pe unable to proceed
                  +1 photos
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                    J
                    joshiprakash
                    from Agra, Uttar Pradesh
                    Mar 8, 2021
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                    Address: Haldichour lalkuwa

                    Return my balance
                    +1 photos
                    PhonePe customer support has been notified about the posted complaint.
                    Mar 08, 2021
                    Updated by joshiprakash
                    Please sir Return my balance

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                      S
                      Siva linganna yadav
                      Mar 7, 2021
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                      Amount is debit my account but receiver bank is not credit showing in pending
                      +1 photos
                      PhonePe customer support has been notified about the posted complaint.
                      Mar 07, 2021
                      Updated by Siva linganna yadav
                      Pls update early as soon as possible

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                        A
                        Aadi oppo
                        Mar 7, 2021
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                        Address: Teri maa Ki Chut Mai

                        Sale Bc Phone Pay Walo..tumhare Jaisa Haar koi Tharki Nahi Hai...Jo Tum Log..hamesh Gamez Teen patti ye Jugaro wale Reward deto... Bhosdiwale ye Tumhari Gaand Mai Daal Lo.. madarchodo...tumhari Maa Ki Chut Mai Danda...
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                          7
                          7580863525
                          Mar 7, 2021
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                          Address: Maro

                          05/03/2021 ko 2100rs translation fild ke karan balance kat gaya hai mera account se rifund nahi aaya hai
                          +1 photos
                          PhonePe customer support has been notified about the posted complaint.
                          Mar 07, 2021
                          Updated by 7580863525
                          05/03/2021 rifund nahi aaya hai 2100rs

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                            R
                            Ravi dangi bali jdvvnl
                            from Bengaluru, Karnataka
                            Mar 6, 2021
                            Resolved
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                            Resolved

                            Address: मुझे नही पता सर्

                            सर किसी ने मुझे कॉल किया ओर बोला मे तुम्हारा दोस्त बात कर रहा हु फिर उसने मुझे बोला पहचानो मेने दोस्त का नाम लिया तो बोला हा में ही हु फिर उसने बोला में तेरे एकाउंट में पैसे जमा कराता हु तो तू मुझे निकाल कर दे देना मेने हा बोल दिया फिर उसने फोनेपे पर 10 रुपये सेंड किये जो मेने देखे नही फिर उसने मुझे 5 रुपए का बार कोड सेंड किया मेने फोनेपे में जाकर स्कैन कर दिया तो मेने बोला डेबिट हुए है तो उसने कहा जमा हुए है देख ले तो 5 रुपये प्लस बता रहे थे जो उसने 10 रुपए भेजे थे उसमें से कट कर 5 रुपए बचे थे फिर उसने 2000 का बार कोड भेजा फिर 1000 का ओर फिर 400 ऐसा करके उसने मुझ से 3400 रुपये लूट लिए
                            सर आप मेरी हेल्प कर दीजिए उसके नंबर और upi id ओर वेटशप्प नंबर मेरे पास है और यह तीनो अभी तक एक्टिव है सर प्लीज हेल्प करे
                            Upi - [protected]@myicici
                            Fake call no. - [protected]
                            Whatsapp no. - [protected]
                            सर् जल्दी से जल्दी इनको पकड़ो ओर लोगो को भी कॉल करके लूट रहे है हमारे यहां की पुलिस भी एप्लिकेशन ओर रिपोर्ट भी दर्ज नही कर रहे है सर आप से बड़ी उम्मीद है
                            +5 photos
                            Mar 7, 2021
                            Complaint marked as Resolved 
                            नही सर् कुछ हेल्प नही की ओर हाथ जाड़ दिए फ़ोन पे वालो नव
                            PhonePe customer support has been notified about the posted complaint.
                            Sir 11/03/21 ko muje call ([protected]) aya tha ki me phonepay customer care se bat kar raha hu or muje gift voucher mila he. muje usne notification aya he aesa bola mene check kiya muje koi notification nai mila tha. just second me muje notification aya usne muje bola ki pay par click karo amount aa jaega mene kiya or 4, 165 rupiye kat gaye. muje laga mere account se amount cut hui he to mene use vapas dene ka bola to usne muje kaha ki ap process pura karo paise aa jaenge. to age ke paise lene ke liye mene or 8, 330 rupees cut karvae. to total 12495 rupees cut hue.
                            Please sir ap is probleml ko dekhie or rokie. or ho sake he transction revert lene me help kijie.
                            UPI of caller: dream11.[protected]@paytm

                            Froards - Comment #3810094 - Image #0
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                              T
                              taran Khangura
                              from Noida, Uttar Pradesh
                              Mar 6, 2021
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                              Address: Muzaffarnagar

                              Phonepe has blocked my account for no valid reason. I have balance left in my phonepe wallet, also i have gold purchased on phonepe. I lost access to them. This is total fraud which phonepe is doing. I have proof for each and every transaction made through phonepe.
                              Kindly please help me to unblock my account.
                              +1 photos
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                                A
                                Amritkhaira24
                                from Ghumarwin, Himachal Pradesh
                                Mar 6, 2021
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                                I am not able to log into my phone pe account and Its been 8 days... It is very dusturbing now. I have complained so many times but they only giving me deadlines. But no resolution.
                                +1 photos
                                PhonePe customer support has been notified about the posted complaint.
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                                  K
                                  ks mobiles
                                  from Tiruchengode, Tamil Nadu
                                  Mar 6, 2021
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                                  On 05/03/2020 recharge for Airtel prepaid number [protected] take Rs.379. today is failed the transaction but my money is not refund to my account. so immediately refund.

                                  Note:

                                  Transaction id : N2103051024171559979304
                                  PhonePe customer support has been notified about the posted complaint.
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                                    J
                                    Jacqueline Vinita
                                    from Noida, Uttar Pradesh
                                    Mar 6, 2021
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                                    My money was deducted but recharge is not done
                                    +1 photos
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                                      R
                                      Rajendra Bagayat
                                      from Khadki, Maharashtra
                                      Mar 5, 2021
                                      Resolved
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                                      Resolved

                                      My name is Rajendra M. Bagayat, residing at Wathargaon, Tal. Koregaon, Dist. Satara, Maharashtra. Pin-415524. I made 3 recharges to my mobile number [protected] using Phonepe App through account with [protected] on 05.03.2021 at 9:31am, 9:34am and 9:37am of Rs. 199/-, Rs. 199/- and Rs. 149/- respectively and the respective amounts are also debited from my bank account as usual but I have not received any such benefits of recharges as promised and written in the App yet. Whenever I tried to contact with the Phonepe support they just message to wait saying the request is under process. Due to this I am out of Rs.547/- and no recharge.

                                      Therefore, I request before you to help me get my money back from Phonepe and also a compensation for the fraudulent acts of the Phonepe Company and the troubles and embarrassments I had to face due to not having any recharge on my phone.
                                      +5 photos
                                      Mar 11, 2021
                                      Complaint marked as Resolved 
                                      Refunded amounts
                                      PhonePe customer support has been notified about the posted complaint.
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                                        S
                                        Sreenath mandarath
                                        from Irinjālakuda, Kerala
                                        Mar 5, 2021
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                                        Amount Got deducted from my account but its not yet received by the receiver

                                        Amount Got deducted from my account but its not yet received by the reciever it's showing as processing in Phonepe.its more than 2 day.we are waiting for the update.Phonepay is not providing the proper update.Please help to get the money.
                                        Dear sir,

                                        On March 3rd 2021 I send an amount of Rs.12000 to a beneficiary account
                                        ([protected]) through UPI Application.but the payment is still not received by them and...
                                        +2 photos
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