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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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PhonePe reviews & complaints page 51

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S
Santhoshkumar1885
from Salem, Tamil Nadu
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Phonepe UPI transaction failed

I had done one lakh rupees transaction on Jan 18th 2021, but due to "Daily limit reached" error transaction got failed. Complained to both SBI, NPCI and Phonepe, Phonepe is saying money is with bank. NPCI is saying amount is credited to receiver. But receiver also did not get any money. We are worried about this issue.

12 digit RRN number:[protected] But when checked with receiver bank account statement we could not see...
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V
Vemuri Kishore
from Delhi, Delhi
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Transaction Failed and Amount Debited in My Account But Not Credited

Address:Bhimavaram

This Is V Ramana Kishore by using PhonePe I did a transaction On[protected] of amount 2000/- but the transaction failed and Amount Debited in My Account But still, now it is Not Credited

Transaction details :
Transaction ID: T2102181052588511359994...
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Leeladhar Kumar Sharma
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Rupya Refund

मेरे द्वारा गलती से DTH रिचार्ज 03/03/2021 को 492 का रिचार्ज पे क्लिक हो गया जो रिचार्ज valide नहीं है । ये राशि हमें return होना चाहिए था ।...
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Address:NARASIMHA NAIK At/Po K.Idagunji.Balubele.TQ Honavar.Dist Uttara Kannada-581423Mobile9739216064,6360330451

I had send 10000 rupee to merchant
phonepe through his phonepe QR code scaning on[protected].
(SHIVANUGRAHA KIRANI SHOP)
the amount is debited from my account but not credited to merchant bank account.
I have recieve bank account status of mine and merchant also.
the amount is debited from my account but not credited to merchant account.
Pls refund my amount...
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K
kutty_jose
from Payyannūr, Kerala
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Non crediting of Rs 25,000/- transferred on 19 Dec 2020

Sir,

I transferred RS 25, 000/- to Mr Subash K vide phonepe app on 19 Dec 2020, and the amount has been debited from my account on 20 Dec 2020. But the amount has not yet been credited to recipient account or returned to my account. Details of transaction are as under :-

(a) Account No : [protected], SBI Iritty
(b) UTR No :[protected]
(c) Transaction Id : T2012192256244043860546
(d)...
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P
Pawan Bugaliya
from Noida, Uttar Pradesh
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Unblock account

Address:Musteng fitness club,main bus stand

Hi, My phone pe account has been blocked. Without any issue, please unblock my phonepe account...
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R
Rkcl
from Chennai, Tamil Nadu
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Refund rs 200 from razorpay airtel

I have recharge Airtel DTH no [protected] via Airtel thanks app while select upi of phonepe an amount rs 200 on February 21at 6:51pm. My money 200 is debited but not reacharge my Airtel dth.so please return my cash.thank you...
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R
Rkcl
from Chennai, Tamil Nadu
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Return my money rs 200 from Razorpay airtel

I have recharge Airtel dth via phonepay on February 21 6:51pm . Rs 200 is debited my account but recharge not done so please return my money.thank you...
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S
SUKH DHAM PRASAD Pandey
from Jamshedpur, Jharkhand
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Fraud transfer of money from my SBI account

27-Feb-21, fraud TO TRANSFER-UPI/DR/[protected]/Bank Acc/PYTM/[protected]/Payme-- TRANSFER TO[protected]
Rs.17, 000.00...
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A
AdvenTure Of Sk
from Madurai, Tamil Nadu
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Wrong payment sent refund

Address:25, kamarajst, kori colony, panagudi

[protected]@oksbi upi sent wrong payment refund request sir plz help you sir... phone pe customers 🙏🙏🙏...
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D
Divyanshu0505
from Noida, Uttar Pradesh
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Irctc Railway Tickets

I booked railway tickets for date 7 march 2020 from PHONEPE on 7 feb 2020. But my plan cancelled on 6th march and so I had to cancel the tickets. At that time, Yes bank fraud happened and PHONEPE servers became unavailable. I couldn't open the app to cancel my tickets. I contacted IRCTC but they said they said you can only cancel the ticket from the platform (PHONEPE) you booked it. I called their customer care but they said we can't do anything....
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Y
yedafarha Fathima
from Noida, Uttar Pradesh
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Rewards complain

1st wen i installed phone pe then i was getting cash back. now a days rewards are rummy, lenskart, amozan, bla bla bla...i dont like this type of rewards......
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My rrfund from phonepe which was initiated at 3/2/2021 have not received. In prievios complaint it is marked as resolved i dont know how?...
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A
Anupama Gurung
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Issues with the money transaction

Actually I have done one transaction on 27January 2021 at 4:22pm which was amounting Rs 5700. Even the amount was also deducted from my account and the receiver was also got the message but not the amount.Now it’s almost 28 days and still the amount is not credited to my account....
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R
RS11rahul
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Refund not received in account

Refund done on 3/2/2021 by phonepe have not been received to my account. Max date for refund was 12/2/202q...
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Dear Sir,

I am Dr. Henu Kumar Verma writing this mail to bring to your notice that my wife Neha Verma has an account in PNB Bank today morning at 12.10 pm; she received a message regarding the debit transaction of 9999 rupees on mobile (through debit card number XXXX8204), which was not done by us. In this regard, we moved to PNB bank and filed the application to block the card, and registered the fraud case, and also we...
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S
Sonu kharia
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Fraud Money for 12000

Address:Sundar pur t.e, Sundar pur t.e

ShopClues customer call me for your report is ka for 13 lacs you from 2500 but second region is 12000 fraud my money...
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A
Anirudhsinh dodiya
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My money in wallet is not refunded

Address:At Navadra, Ta Veraval

My account was blocked. When I was trying to block my wallet. And there are 8007rs in wallet then I spoke to customer service then he said that we will reactivate your account than after some day I have been waited but that not solved and then service representative said your wallet is not blocked but account was blocked by yourself and it can't be reactivate, whenever we will have this function we will do for you in future. Indirectly nothing...
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A
anknambiar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount Not Credited to Bank account

Transaction ID: P2102221254465174354438
Date: 22nd February, 2021
Payment Mode: PhonePE
Card Used: ICICI Debit Card
Account Number:[protected]

I made a purchase on Flipkart for Samsung F62 smartphone, worth INR 23, 999. The payment was done through my ICICI Debit Card (No: [protected]). After I was not happy with their cash back offers, I changed my mind and requested for a refund within...
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J
jainyash1199
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About Fake Call

I received a call from [protected] this number and he said that you have won cashback of 3250 rs from Phone pe and to receive that cashback you need to check your notification in phonepe app and when i said no to him he started abusing and was speaking in very rude tune . Phonepe please take action against such fraudsters who are defaming phonepe...
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