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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 54

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G
Ganeshroopchand
Feb 16, 2021
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Address: 1/88c, devar street, new gummidipoondi, Thiruvallur dictrict, TN 601201
Website: www.sharedpower.cc/h5/pages/login/login

Dear sir,
I am doing one of the wrong person money transfer using payUmoney to using my phonepe. I want that money refund pls help me. I will given my phonepe transaction screenshots. pls help me sir...
PhonePe customer support has been notified about the posted complaint.
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    R
    Rajshree24
    from Khardah, West Bengal
    Feb 16, 2021
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    Address: Khardah

    I have made a payment on 8th January 2021 from phonepay to boat of rupees 2499/- . Money deducted and showed successful in the phonepay app but according to merchant they didn't received any money and the transaction was failed.So i ask for refund.Merchant denied as he didn't get any amount. Bank denied to help as payment made from third party app Phonepay. So they told me that only phonepay can help you.Its more than one month every body is only manupulating but not giving any resolution.Phone pay made fake promise by saying that i will get refund within 1 day. Its been more than a week no money i got credited in my account.
    PhonePe customer support has been notified about the posted complaint.
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      F
      Firdous Nabi
      Feb 15, 2021
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      Address: Lalpora
      Website: Refund money

      Sir please refund my amount which I have paid through ur app that was scam id num P2101081431069819044042 please refund my amount
      PhonePe customer support has been notified about the posted complaint.
      Feb 15, 2021
      Updated by Firdous Nabi
      Please sir refund my amount id num.. P2101081431069819044042

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        P
        Prashanth AG
        Feb 12, 2021
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        Please help me
        PhonePe customer support has been notified about the posted complaint.
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          V
          Vijay Singh8802
          from Gurgaon, Haryana
          Feb 12, 2021
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          I have done a payment Rs 950. The amount deducted but not received by merchant.
          PhonePe customer support has been notified about the posted complaint.
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            A
            Feb 11, 2021
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            Address: Nagpur

            My phone pe account has been debit by other phone pe nomber bt receiver amount not received
            PhonePe customer support has been notified about the posted complaint.
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              E
              epeneth muthu
              Feb 11, 2021
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              Fraudulent transaction by Fraud Phone Pay New Company of Rs 549-
              Sir,

              Please look into the transaction P2102110911073387463984
              TO UPI/DR/[protected]/Online K/UTIB/[protected]/Order
              Please look into this fraud as your company name will be spoiled and trace his finding and inform me as well take stringent action on this fraudster please and thanks.
              [protected]
              PhonePe customer support has been notified about the posted complaint.
              Feb 11, 2021
              Updated by epeneth muthu
              Fraudulent transaction by Fraud Phone Pay New Company of Rs 549-
              Sir,

              Please look into the transaction P2102110911073387463984
              TO UPI/DR/[protected]/Online K/UTIB/[protected]/Order
              Please look into this fraud as your company name will be spoiled and trace his finding and inform me as well take stringent action on this fraudster please and thanks.
              [protected]

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                D
                Deepan Giri
                from Chennai, Tamil Nadu
                Feb 11, 2021
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                Resolved

                Dear sir,

                I have initiated a transfer on[protected] for the amount of Rs.2000. My transaction ID is T2102081934566176170182 for this transaction it was showing pending till yesterday that is before 48 hrs. Once after 48 hrs completed from the initiated time it has changed to successful automatically. But still the payment is showing processing. I want my amount to e refunded as soon as possible. kindly do the needful
                Feb 11, 2021
                Complaint marked as Resolved 
                Not yet reolved
                PhonePe customer support has been notified about the posted complaint.
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                  R
                  Ramla2
                  Feb 11, 2021
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                  Address: Sikar

                  Dear sir
                  My payment deduct but not receive my payment and not refunded my payment so please refund my payment
                  PhonePe customer support has been notified about the posted complaint.
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                    V
                    Vijay1194
                    from Ulhasnagar, Maharashtra
                    Feb 10, 2021
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                    Hi tmTeam,

                    I want to understand if i login on phonepe with new number will my contacts list in my cell get notification
                    PhonePe customer support has been notified about the posted complaint.
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                      ᴀɴɪʟ
                      Feb 10, 2021
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                      I have Made A Recharge of INR 800 Rs In Phone pe App..The Money Got deducted from Bank But i Didn't receive The Google play recharge Code...I tried To contact phone pe..But THey were not responding.I want the google play rechatge code
                      PhonePe customer support has been notified about the posted complaint.
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                        R
                        Ravi20739
                        from Meerut, Uttar Pradesh
                        Feb 10, 2021
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                        Address: 51/217 NEAR ALBS SCHOOL PRATAP NAGAR Jaipur

                        My phone pay no [protected] to trasfer 15000/ rs to my friend phone pay no but due to wrong mobial no this payment trasfered to [protected] transaction id is T2102081902115862609625. please refund my money in my phone pay wallet.
                        PhonePe customer support has been notified about the posted complaint.
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                          V
                          Vardraj Kumar
                          Feb 10, 2021
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                          Address: India, CBINOR10001

                          Top up karne per diamond nahi milla hai codashop se 1600Rs
                          PhonePe customer support has been notified about the posted complaint.
                          Feb 10, 2021
                          Updated by Vardraj Kumar
                          Jab ham top up kiye codashop se to diamond nahi mila 1600ka kiye the
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                            Y
                            YASHICA MEHRA
                            Feb 9, 2021
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                            Address: delhi

                            My father was cheated by phone pe customer care employee...On 7th nov 2020...My father called at cc of phone pe...To enquire about a transaction...Their employee said ...Yes sir, that payment was on hold from our side...Plz share your bank details...And then my father shared his details to them thought he will genuinely help him...That man from phonepe cc...Called my father from two different numbers...By saying ...My senior will talk to youand so on ...My father shared bank details with them...And 15cmins. Later he received a message that rs 22000 was deducted from your bank account...Immediately my father informed the icici bank shalimar bagh cc that ( and explained all the incident) the cc executive of icici bank said we will inform you within 45 days...After 45 days they said this amount is deducted from your account...It's so shameful that now customer care executive...Are doing fraud 😡😡😡😡
                            PhonePe customer support has been notified about the posted complaint.
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                              Nitin Tilwani
                              from Chennai, Tamil Nadu
                              Feb 9, 2021
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                              One person called me and he told me that he is an Phonepe executive and after that he told me that I have got an cashback of 4999rs, and told me to click that and after it got paid, and when i asked him that, this has been debited from my bank, then after that he told me that it was his mistake and try again and your money will be refunded with cashback and again i paid them.
                              This incident happened on 5th FEB 2021 and i have also informed to phonepe .
                              The numbers from which i got called are [protected], [protected].
                              He also gave me id card of phonepay.
                              PhonePe customer support has been notified about the posted complaint.
                              tgrer35r3r 242 3
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                                Ajay7282
                                from Powai, Maharashtra
                                Feb 8, 2021
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                                I have transferred ₹25000 via phone pe to another phone number. Amount is deducted from my account but not credited in recipient's account
                                PhonePe customer support has been notified about the posted complaint.
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                                  V
                                  Vivek vala
                                  from Noida, Uttar Pradesh
                                  Feb 6, 2021
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                                  Address: At sarkhadi ,near high school
                                  Website: PhonePe Online Business Solutions: Quick, Fast & Secure Online Payment ...

                                  One of my friend debited money to my number but money goes to someone other account and now they don't give any answer of my complaint so please lookout in these issue in phone pe app someone others account link and money goes to that account I have screenshot of that payment
                                  PhonePe customer support has been notified about the posted complaint.
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                                    Rajuna Gowda
                                    from Bilchodu, Karnataka
                                    Feb 5, 2021
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                                    Hi this is Rajuna, i am from channarayapatna, hassan district,
                                    I received fraudcall from phonepe he told me you receive cashback on phonepe i send notificstion in phone you can receive now so i did and he diduct my amount Rs 4800 i want money back please help me i requested you... Please help me
                                    His no is [protected] and [protected]
                                    And my no is [protected] please contact me...
                                    Collect ID is SBI8961AA[protected]D4D5EF
                                    Transaction ID is T2102031110528778249912
                                    PhonePe customer support has been notified about the posted complaint.
                                    Feb 05, 2021
                                    Updated by Rajuna Gowda
                                    I requested to take action on frauder and i want my money return and next i will not pay to frauders i will carefull in next feature please u need your help i want my money back i dont have money no please

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                                      R
                                      ram1946
                                      from Mumbai, Maharashtra
                                      Feb 5, 2021
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                                      This is a company which do not bother any action on customers query and wait for time to resolve the issue. They will send u nice ticket no like[protected] for me with sweet words but do not know what to do after that and keep mum.My issue is described hereinunder:

                                      AA)For One IPO namely Indigo paints which completed allotment on 28th Jan 2021, two Hold have been made one in ICICI Bank and one in Idfcfirst Bank. How can u have two bank account hold for one IPO?? Yes if you use Phonepe you can have.
                                      BB) Let me describe what happened. UPI was used to hold funds in default bank Idfcfirst Bank but got a message ‘’ something happened, Try again’’. I tried again and this time selected another Bank namely ICICI. The message came that auto pay is successful.
                                      CC) Since there is no allotment, On 29th Jan 2021 my hold has been removed from ICICI Bank. But still there is a hold in my Idfcfirst Bank for Rs 14900.
                                      DD) Hold is normally released through NPCI UPI but in this case there appears to be no record of the hold in IDFCFIRST Bank. Also two hold cannot be there for one application. Thus this issue is unique and I find nobody knows the solution and want to enjoy and do nothing till the expiry date of hold 9th Feb2021.
                                      EE) Now on the expiry date how the hold gets released is not known to anyone including the Banker, Phonepe and they want to enjoy till that when they will be forced to use their brain of course if it there. Otherwise as sual they will keep mum
                                      PhonePe customer support has been notified about the posted complaint.
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                                        Umang bhatia
                                        Feb 4, 2021
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                                        I close my phonepe wallet but refund was not done even 24 hours. I topup my wallet through my debit card of rs 600. Phonepe claims that after closure refund was done right afrer you close. So please help me and i want my refund fast. Phonepe shows that they refunded but my bank statement doesn't shows that refund.
                                        PhonePe customer support has been notified about the posted complaint.
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