PhonePe Complaints & Reviews

This is a company which do not bother any action on customers query and wait for time to resolve the issue. They will send u nice ticket no like[protected] for me with sweet words but do not know what to do after that and keep mum.My issue is described hereinunder:

AA)For One IPO namely Indigo paints which completed allotment on 28th Jan 2021, two Hold have been made one in ICICI Bank and one in Idfcfirst Bank. How can u have two bank account hold for one IPO?? Yes if you use Phonepe you can have.
BB) Let me describe what happened. UPI was used to hold funds in default bank Idfcfirst Bank but got a message ‘’ something happened, Try again’’. I tried again and this time selected another Bank namely ICICI. The message came that auto pay is successful.
CC) Since there is no allotment, On 29th Jan 2021 my hold has been removed from ICICI Bank. But still there is a hold in my Idfcfirst Bank for Rs 14900.
DD) Hold is normally released through NPCI UPI but in this case there appears to be no record of the hold in IDFCFIRST Bank. Also two hold cannot be there for one application. Thus this issue is unique and I find nobody knows the solution and want to enjoy and do nothing till the expiry date of hold 9th Feb2021.
EE) Now on the expiry date how the hold gets released is not known to anyone including the Banker, Phonepe and they want to enjoy till that when they will be forced to use their brain of course if it there. Otherwise as sual they will keep mum

I close my phonepe wallet but refund was not done even 24 hours. I topup my wallet through my debit card of rs 600. Phonepe claims that after closure refund was done right afrer you close. So please help me and i want my refund fast. Phonepe shows that they refunded but my bank statement doesn't shows that refund.

I have did the recharge of 149 of jio but money is debited from bank account but recharge is still showing processing after completing 3 days i want my refund or the recharge done successfull. My ticket id is #[protected] i have contacted there customer service support they said we will contact soon but still after 3 days no call from them even i have called there customer care number they are not receiving call this is worst please help me with this this app is worst.

Respected sir/madam
Am sampath i made a payment of 500 to my friend on 14th jan 2021 but it got failed and money debited from my account phone pe team said i will get refund with in 3 days but I didn't get till then I am complaining number of times but no response from them. This happened previously also as it is small amount i didn't care about but it's going same process. So please take action on phone pe there are lakhs of small transcrations to which phone pe not refunding and getting profits from innocent people money.

Sir, I have done transaction with phone pe, money was deducted but not reflected the recievers bank, phonepe customer also not allow my problem, that was a very poor customer service, sir please as soon as possible solveemy issue 🙏

Payment of ₹199 debited from my phonepe account for a jio recharge on 02/02/2021 its been over 10 hours now still the recharge is not processed by Jio neither i got a refund from phonepe. My ticket number for the transaction is N2102021925413984327603 on phonepe app. This is the worst customer service experience ever.

Phone pe transaction id T2102010724255855959052
UTR number
[protected]

I paid electricity bill using phone pe it showed debiting of amount nd will be refunded within 7 days but it has been longer than that so pls check the problem nd refund my money back from Indian bank account

Yesterday bank credited 1170 it was my balance but today I rechecked my bank balance it was 331.i didn't even used it

Dear team,

Day before yesterday Rs699 debited & the transaction successfully from phonepe but failed from myantra site. But till now amt not received..

D/sir I am Bhupendar kr verma. My no [protected]. Today's ago I am search customer care number of phone pe. Mujhe jo number mila pahle. [protected]. To maine phone kiya mame ne phone udaya aur bola mere senior apko call kar rahe hain. [protected] .se.Phir maine senior se baat ki. To wo mera atm details mangne lage maine mana kiya to usne mujhe kaafi galiyaan di. Ab aap log dekhen . Ye log phone pe ko kaafi badnaam kar rahain hain. Aap log dekh lo ji.. Bhupendar kumar verma

Not received my money in my bank account now 8 days has done, a complaint file by me, then I don't even log in phonepe

Paid for flipkart delivery through phonepe. Money got deducted but flipkart did not receive any money. Raised ticket but no reply. Whats the status of my complaint ? When will it be resolved ? When will i get my refund ?

I had done airtel recharge on 27 jan 2021 and the money has debited from my account but recharge has not done yet. It is still showing processing.

Hi sir,
Yesterday I transferred amount 1700 rupees amount deducted my account . But transaction failed message. Not credited other account . Not credited in refund solve this problm

Hi! my name Is Shantu Dey Mobile no:- [protected]. please help me.

Phonepe executive raghvendra bajaj (mo-[protected]) call me and phonepe give a rs. 7500 cashback and he use my mobile via anydesk application he hack my mobile and rs.7500 rs.9500 rs.285 rs. 6500 fraud repectively on 23/01/2021 and he sent me massage on[protected] and your rs. 31000 payment on pending at rbl bank and he said to me you have to rs.23785 and rs. 8888 transction by upi repectively other wise your payment not refund in your (my) account.
Sir pelase help to me
refund my money back to my account

Hello There
I purchased shared bk plan and invested my money in that
according to Shared Bk agreement.
"from the date of rental bicycle investors will be provide
rental services for the equipment purchased by shared BK.
The less period is 90 days, the daily profit is 160 rupees and
the total profit is 1440 Rupees".
and didn't provide me services perfectly as it promised to
me, But it cheated me and scammed and runaway with
my money. I invested my money in shared BK because it
connected to trusted gateway phonepe, so please refund my
amount in my account,
Please refund my money in my account as soon as possible.
Name- GINNI AKHIL BHANU PRAKASH
Investment Date - 24/jan/2021
Cheating Date - 26/jan/2021
Email iD - [protected]@gmail.com
Transaction ld
P2101240752066809509378

I made a transaction of rupees 5000/- on phonepe and the amount was debited from my account and not credited to the second party. I registered the complaint on the next day but no response from the part of company. Now I was used to call the customer service number everyday and the thing that they are saying is to wait for more days and like they have nothing to do.

The date of incident happend on 16th January 2021. I transferred Rs.20000 amount to my relative(Nagendra) to UPI payments enabled phone number. the transaction is successful but the amount was not received to my relative. the amount has funded to another account. the account name is showing in phone pe as Kuresa Khatun. The phone number is my relatives number. how was anothers account details linked to my relative phone number. the phone number is also using by my relative(Nagendra) only. So please requesting you to kindly recover my amount from Kuresa Khatun. and please refund my amount of Rs.20000 only.