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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 55

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P
Praveenbalaji
Feb 1, 2021
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Refund amount issue I didn't receive the exact amount

Address: Mysore road old tollgate bangalore

Yesterday bank credited 1170 it was my balance but today I rechecked my bank balance it was 331.i didn't even used it...
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A
Amar surya
from Delhi, Delhi
Jan 31, 2021
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Website: Phonepe

Dear team,

Day before yesterday Rs699 debited & the transaction successfully from phonepe but failed from myantra site. But till now amt not received..
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    B
    Bhupendar Kumar verma
    Jan 29, 2021
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    Address: Sel manufacturing company ltd. Sbs nagar pb

    D/sir I am Bhupendar kr verma. My no [protected]. Today's ago I am search customer care number of phone pe. Mujhe jo number mila pahle. [protected]. To maine phone kiya mame ne phone udaya aur bola mere senior apko call kar rahe hain. [protected] .se.Phir maine senior se baat ki. To wo mera atm details mangne lage maine mana kiya to usne mujhe kaafi galiyaan di. Ab aap log dekhen . Ye log phone pe ko kaafi badnaam kar rahain hain. Aap log dekh lo ji.. Bhupendar kumar verma
    PhonePe customer support has been notified about the posted complaint.
    Jan 29, 2021
    Updated by Bhupendar Kumar verma
    Please care this complaint. My num [protected]. Bhupendar kumar verma.
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      A
      ayu sharma
      Jan 28, 2021
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      Address: Mandsaur

      Not received my money in my bank account now 8 days has done, a complaint file by me, then I don't even log in phonepe
      PhonePe customer support has been notified about the posted complaint.
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        K
        Kungkhan
        Jan 28, 2021
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        Paid for flipkart delivery through phonepe. Money got deducted but flipkart did not receive any money. Raised ticket but no reply. Whats the status of my complaint ? When will it be resolved ? When will i get my refund ?
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          P
          Pooja Bibhuti
          from Delhi, Delhi
          Jan 28, 2021
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          I had done airtel recharge on 27 jan 2021 and the money has debited from my account but recharge has not done yet. It is still showing processing.
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            A
            Abbanapuri Nagaraju
            Jan 28, 2021
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            Address: Suryapet

            Hi sir,
            Yesterday I transferred amount 1700 rupees amount deducted my account . But transaction failed message. Not credited other account . Not credited in refund solve this problm
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              S
              shantudey
              Jan 27, 2021
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              Address: Meghalaya,Shilong

              Hi! my name Is Shantu Dey Mobile no:- [protected]. please help me.
              PhonePe customer support has been notified about the posted complaint.
              Call me [protected]

              Not refund my money 50000 rupees - Comment #3797660 - Image #0
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                D
                DIGVIJAYSINH DODIYA
                from Ahmedabad, Gujarat
                Jan 27, 2021
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                Address: DELHI NOIDA SECTOR 115 GHAZIADBAD COMPLEX MAJSID 293533 NEAR V MART

                Phonepe executive raghvendra bajaj (mo-[protected]) call me and phonepe give a rs. 7500 cashback and he use my mobile via anydesk application he hack my mobile and rs.7500 rs.9500 rs.285 rs. 6500 fraud repectively on 23/01/2021 and he sent me massage on[protected] and your rs. 31000 payment on pending at rbl bank and he said to me you have to rs.23785 and rs. 8888 transction by upi repectively other wise your payment not refund in your (my) account.
                Sir pelase help to me
                refund my money back to my account
                +5 photos
                PhonePe customer support has been notified about the posted complaint.
                Jan 27, 2021
                Updated by DIGVIJAYSINH DODIYA
                mo [protected] and mo [protected]
                cubber.[protected]@indus
                cubber.[protected]@axisbank
                use above upi
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                  A
                  Akhilbhanu98
                  Jan 26, 2021
                  Resolved
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                  Resolved

                  Hello There
                  I purchased shared bk plan and invested my money in that
                  according to Shared Bk agreement.
                  "from the date of rental bicycle investors will be provide
                  rental services for the equipment purchased by shared BK.
                  The less period is 90 days, the daily profit is 160 rupees and
                  the total profit is 1440 Rupees".
                  and didn't provide me services perfectly as it promised to
                  me, But it cheated me and scammed and runaway with
                  my money. I invested my money in shared BK because it
                  connected to trusted gateway phonepe, so please refund my
                  amount in my account,
                  Please refund my money in my account as soon as possible.
                  Name- GINNI AKHIL BHANU PRAKASH
                  Investment Date - 24/jan/2021
                  Cheating Date - 26/jan/2021
                  Email iD - [protected]@gmail.com
                  Transaction ld
                  P2101240752066809509378
                  +1 photos
                  Jan 31, 2021
                  Complaint marked as Resolved 
                  Total in 3000
                  PhonePe customer support has been notified about the posted complaint.
                  Jan 26, 2021
                  Updated by Akhilbhanu98
                  I didn't get any money

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                    S
                    Shafeek muhammed
                    Jan 25, 2021
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                    I made a transaction of rupees 5000/- on phonepe and the amount was debited from my account and not credited to the second party. I registered the complaint on the next day but no response from the part of company. Now I was used to call the customer service number everyday and the thing that they are saying is to wait for more days and like they have nothing to do.
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                      S
                      Seelam Rajeev
                      Jan 25, 2021
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                      The date of incident happend on 16th January 2021. I transferred Rs.20000 amount to my relative(Nagendra) to UPI payments enabled phone number. the transaction is successful but the amount was not received to my relative. the amount has funded to another account. the account name is showing in phone pe as Kuresa Khatun. The phone number is my relatives number. how was anothers account details linked to my relative phone number. the phone number is also using by my relative(Nagendra) only. So please requesting you to kindly recover my amount from Kuresa Khatun. and please refund my amount of Rs.20000 only.
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                        V
                        Veeresh Ayyagari
                        from Hyderabad, Telangana
                        Jan 24, 2021
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                        Hi I am regular user of phonepe and all of sudden account got locked out and when I contacted customer care it is said that it is blocked for security reasons.

                        I have no information why it got blocked and without any prior notice or information
                        PhonePe customer support has been notified about the posted complaint.
                        sir my phonepe account my mobile number is in blacklist because some of my personal issues I thought of changing number but I didn't change please can u remove my blacklist mobile number so that again I can use phonpe please my humble request for you
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                          B
                          balu yarrakula
                          from Anakapalle, Andhra Pradesh
                          Jan 24, 2021
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                          Awaiting support executive

                          I pay apicet fee in phone pay for but it doesn't process for apicet web councelling if it doesn't done please refund my amount to my phonepay account...
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                          T
                          Thanveer FF
                          from Coimbatore, Tamil Nadu
                          Jan 24, 2021
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                          Address: [email protected]

                          Translation id:N2101231008547434252607
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                            Z
                            Zeyad Quasmi
                            Jan 23, 2021
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                            While transfering through phone pe my money debited 1650 from my SBI account but it's not credited to merchant account. And big thing phone pe showing transaction is successful.but it has not reached please help

                            Ticket number[protected]
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                              R
                              Rathish Raja
                              Jan 23, 2021
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                              I Have Purchased A Google Play Recharge Code Of Rs 300 Through Phone Pe App .But The Code Was Not Received.My Contact No Is [protected].But The Amount Was Debited From My Account It Was My 2 Nd Time Failure.Till No Response From Phonepe
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                                M
                                Madhavi Praveen
                                from Manthani, Telangana
                                Jan 23, 2021
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                                Address: Warangal

                                My amount was not refund sir but my transaction was fails my ticket id is[protected]
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                                PhonePe customer support has been notified about the posted complaint.
                                Jan 23, 2021
                                Updated by Madhavi Praveen
                                Kindly refund my amount sir

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                                  S
                                  subhadip mallik
                                  Jan 22, 2021
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                                  Address: Hooghly, wesr Bengal

                                  Google play Recharge code not received but amount debited. Please help meπŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­πŸ˜­
                                  PhonePe customer support has been notified about the posted complaint.
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                                    D
                                    DstDhruv
                                    Jan 22, 2021
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                                    Address: Bada bajar bajna mathura

                                    I purchased a 190 rs redeem code but it still processing for a day and it shows transaction successful but didn't showing code.
                                    On message and email too the code is not showing
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