Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3487
Resolved
260
Unresolved
3227
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Achyuta Kartheek
from Delhi, Delhi
Jan 9, 2021
Report
Copy

Today i.e 9th jan 2020 i have booked ticket in ksrtc website using phonepe amout has been debited frm my account but not reflected in site amount when i will get back my money

amout:-816
RF ID :-T2101091151014138743857
+1 photos
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    BBSR GAMER
    from Delhi, Delhi
    Jan 9, 2021
    Report
    Copy

    Address: Odisha

    Dear sir omg ka ek app hai jisme apke through se Payment liya jaraha hai or wo company hamara sath farud Kiya hai hamara Paisa hamko nahi de raha hai apke upara hamara bharasa hai lekin wo company farud kar raha hai. i have listed of total 1000/- from the merchant of yours, so please help me in this regard i have attached as if transaction. Please refund sir
    +1 photos
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      khader Narampady
      Jan 8, 2021
      Report
      Copy

      28/12/2020 monday i snd 2000 Rs to my friends phonepe number bt he have not received any amount bt my amount debited from my account
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sushma Chidanandamurthy
        Jan 8, 2021
        Report
        Copy

        Last Tuesday my friend snd me 5000 Rs to my phonepe number bt I have not received any amount bt the amount will be debited in his account
        PhonePe customer support has been notified about the posted complaint.
        Jan 08, 2021
        Updated by Sushma Chidanandamurthy
        Last Tuesday my friend snd me 5000 Rs to my phonepe number bt I have not received any amount bt the amount will be debited in his account
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sajankumar mishra
          from Powai, Maharashtra
          Jan 7, 2021
          Report
          Copy

          Today 7.01.2021 at 8.20 am your representative has called to me and tell me you have a offer from company of cash back of 4800 rs and he tolled to me update an process after that my 4800/-rs debited from my account and after that he is blocked to his mobile number [protected].
          my personal details in below:-
          name - chandrakant mishra
          mob number - [protected] (Phone pe number)
          bank - kotak mahindra bank
          I have already complaint to cyber crime department and i want to be please take necessary action and refund to me my 4800/-Rs
          +1 photos
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nibedita Jayesh Sharma
            from Delhi, Delhi
            Jan 7, 2021
            Report
            Copy

            Address: Faridabad

            Dear sir last day 06/01/2021
            Someone share me scaning image when I click on it there 2000 rs deduct from my account and same thing done 5 times total10000 deduct from my account i am not filled password but balance deduct and when i want filled complaint by app there wrong translation id. Massage coming again and again
            Plz help me
            +2 photos
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Rav12
              Jan 7, 2021
              Report
              Copy

              Address: Phone pe e commerce

              I had purchased two gift cards from phonepe worth 5000 each 1 week ago. Money has been deducted from my bob account [protected]. No gift card has been credited yet
              My phone pe wallet number is [protected] attached to my email rvkumar.[protected]@gmail.com
              +2 photos
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Asif N
                Jan 7, 2021
                Report
                Copy

                Today at around 12.30 I got a 499 award false claim from Phonepe to add UPI bank account in PhonePe. After adding I got Rs 499 deducted from HDFC account saying it's paid to Get rewards.Kindly reverse the transaction money as it's a fraudulent activity
                +1 photos
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  yogesh0423
                  Jan 6, 2021
                  Report
                  Copy

                  Address: jaipur rajasthan

                  My mobile phone is stolen today evening .so pl block my phone pay account which is used on no.[protected] and [protected]
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    Jonit
                    Jan 6, 2021
                    Report
                    Copy

                    Address: Ashford Park View, Bangalore, Karnataka, India

                    I accidentally recharged one BSNL number
                    [protected] for 3000 using PhonePe, I don't know what I can do, I'm stuck.
                    Help to get my money back its unthinkable.
                    +1 photos
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      raghucb
                      from Powai, Maharashtra
                      Jan 6, 2021
                      Report
                      Copy

                      I have account in andhra bank account: [protected] and sbi bank account num: [protected]. I linked 2 accounts to phone pe app from so many days from last 1 month every day amount deducting for 4000, 1600, 400 from these two accounts i complaint to phone pe but no responce with out information amount debited Rs48600.I want my money back mobile number [protected] call to [protected]
                      +1 photos
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        jpgons
                        Jan 6, 2021
                        Report
                        Copy

                        The bank has debited RS 570 for a failed transaction N2011291008020686725471 which was debited Dena Bank/Bank of Baroda on 28-Nov-2020. This amount has not been refunded till date.When I approached them today they said to contact Phonepe.

                        Please sort this and refund the amount to the bank.

                        Thanks
                        Placid
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ramhans Ramhans
                          Jan 5, 2021
                          Report
                          Copy

                          Address: Sawai Madhopur Rajasthan India
                          Website: Phone pey

                          1000 refund please
                          +1 photos
                          PhonePe customer support has been notified about the posted complaint.
                          Jan 05, 2021
                          Updated by Ramhans Ramhans
                          1000 rupey refund please

                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sarswathy Kumari
                            Jan 5, 2021
                            Report
                            Copy

                            Address: New delhi shakarpur

                            Amount taken but pizza Hut not delivered nor refund received

                            Secondly cashback notification came and fraud amount of rs 4000 twice is deducted
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohammed Faizaan
                              Jan 5, 2021
                              Report
                              Copy

                              Address: 23, 2nd cross, Veerannapalya main road, govindpura

                              Hii sir / madam
                              My small brother was wrongly pressed that button.
                              So I request you I want my money back
                              My mobile number [protected]
                              Debited amount from bank -499 /-
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                annuapps
                                Jan 4, 2021
                                Report
                                Copy

                                I have invested 5000₹ through phonepe app on Aditya Birla sun life liquid fund. The app says 90% instant withdrawal in max 30min but i was trying to withdrawal it from 28 dec 2020 daily but the app say technical error try again later. I have raised complaints with id - Ticket No:[protected], phonepe says resolution date is 1 jan, but the issue is still not resolved. My hardly earned money is holded by phonepe app without my permission and fake commitments are mentioned on phonepe app and provided by the agent.
                                +2 photos
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Savina Bhatia
                                  Jan 4, 2021
                                  Report
                                  Copy

                                  Address: House No.1215, Adarsh Nagar,naya Gaon

                                  Hi, I got notification regarding new year gift of 499, nd then rupees 499 got deducted from my account. Kindly reund my money.
                                  +2 photos
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kamsali keerthana
                                    Jan 3, 2021
                                    Report
                                    Copy

                                    I sent money on 25 nov 3000 but it is not credited in receivers bank
                                    +2 photos
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Limin Antony
                                      Jan 3, 2021
                                      Report
                                      Copy

                                      Address: [email protected]

                                      Sir my money is missing 16300
                                      PhonePe customer support has been notified about the posted complaint.
                                      Jan 03, 2021
                                      Updated by Limin Antony
                                      Not get lisvin joseph

                                      Payment faild not come back to account

                                      My money missing - Comment #3786321 - Image #0
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vikramrko
                                        from Powai, Maharashtra
                                        Jan 2, 2021
                                        Report
                                        Copy

                                        Address: Ashford Park View,Koramangala,Bengaluru

                                        Hello team,
                                        My phonepe account has been blocked since Dec'7'2020 and the reason mentioned is due to security reasons. I have raised multiple tickets with the helpdesk and also sent communication to Grievances team but there has been no progress. Please need your help to get this addressed and unblock my phonepe account.

                                        Name: Vikram S
                                        phonepe mobile number-[protected]
                                        Ticket#[protected]
                                        [protected]@gmail.com
                                        PhonePe customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit