Claimed

PhonePe Complaints & Reviews

1
Updated: Jun 9, 2026
Complaints 3495
Resolved
262
Unresolved
3233
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
tannu339
from Mumbai, Maharashtra
Jan 15, 2021
Resolved
Report
Copy
Resolved

Address: phonepe

I use it for my online purpose . but an amount of rs1609/was deducted from my account .Its a cheating and we use these kind of services for our benefits but it suffers a lot sometimes. because of covid I didn't go to my branch .I want my money back.
Jan 29, 2021
Complaint marked as Resolved 
I want my money back and don't send me these kinds of winning scratch cards offers again . someone sent me a message Karthik Aaryan
PhonePe customer support has been notified about the posted complaint.
Jan 17, 2021
Updated by tannu339
This app always sends winning scratch cards like this . I don't believe in all .But because of sending again and again I scratched it and instead of winning I lost my money from by account I want my money back .

Aug 17, 2021
Updated by tannu339
My phone pe problem regarding deduction o[censored]nauthorised amount hasn't been solved yet
Aug 17, 2021
Updated by tannu339
Didn't get my money back
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Abhk Kum
    from Noida, Uttar Pradesh
    Jan 14, 2021
    Report
    Copy

    Refunded from IRCTC with

    ref id : -

    [protected] Refunded Amount INR 500, Refund Date - 4 Dec 2020

    [protected] Refunded amount INR 500 - Refund Date - 4 Dec 2020

    [protected] Refunded Amount INR 1400 - Refund Date - 4 Dec 2020

    Phone Pe Number - [protected]
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Krushnan Jadhav
      from Dhawalpuri, Maharashtra
      Jan 14, 2021
      Report
      Copy

      I was send money form my account to other fraud account.Please Help me Sir/Mam for getting my money back.. because its my tution fee that I was send to other fraud account holder
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anshu Deo
        from Ghumarwin, Himachal Pradesh
        Jan 13, 2021
        Report
        Copy

        I got a call from this number - [protected], he introduced himself as phonepe agent/ operator and said that i have not redeemed 2000 rs cashback. I refused to claim that, then he started to abuse. Kindly look after this matter.
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SAROJKANTA DAS
          from New Delhi, Delhi
          Jan 13, 2021
          Report
          Copy

          Dear sir, my phone pe number is-[protected] .I had sent money rs.680 on date 08.01.2021 at his time amount has debited from my account but trancsaction showed failed, please check this issue
          PhonePe customer support has been notified about the posted complaint.
          Jan 13, 2021
          Updated by SAROJKANTA DAS
          Dear sir, my phone pe number is-[protected] .I had sent money rs.680 on date 08.01.2021 at his time amount has debited from my account but trancsaction showed failed, please check this issue

          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mahesh Pappu
            from Powai, Maharashtra
            Jan 12, 2021
            Report
            Copy

            Even the other person is having phone pay it showing that h is not having phone pay wallet. So I am unable to send amount..
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vaibhav Doifode
              Jan 11, 2021
              Report
              Copy

              I have been having problems with my PhonePay transaction for the last two months. While transacting, it says that money is not being sent. Screenshot of the problem has been sent below. The solution to my problem should be given.
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Alex0056666
                from Powai, Maharashtra
                Jan 11, 2021
                Report
                Copy

                I have transferred Rs. 20, 000 on September 9th but the amount has been reversed to my account but i don't receive any money please check your account that the amount received are not.please refund my money
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Achyuta Kartheek
                  from Delhi, Delhi
                  Jan 9, 2021
                  Report
                  Copy

                  Today i.e 9th jan 2020 i have booked ticket in ksrtc website using phonepe amout has been debited frm my account but not reflected in site amount when i will get back my money

                  amout:-816
                  RF ID :-T2101091151014138743857
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    BBSR GAMER
                    from Delhi, Delhi
                    Jan 9, 2021
                    Report
                    Copy

                    Address: Odisha

                    Dear sir omg ka ek app hai jisme apke through se Payment liya jaraha hai or wo company hamara sath farud Kiya hai hamara Paisa hamko nahi de raha hai apke upara hamara bharasa hai lekin wo company farud kar raha hai. i have listed of total 1000/- from the merchant of yours, so please help me in this regard i have attached as if transaction. Please refund sir
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      khader Narampady
                      Jan 8, 2021
                      Report
                      Copy

                      28/12/2020 monday i snd 2000 Rs to my friends phonepe number bt he have not received any amount bt my amount debited from my account
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sushma Chidanandamurthy
                        Jan 8, 2021
                        Report
                        Copy

                        Last Tuesday my friend snd me 5000 Rs to my phonepe number bt I have not received any amount bt the amount will be debited in his account
                        PhonePe customer support has been notified about the posted complaint.
                        Jan 08, 2021
                        Updated by Sushma Chidanandamurthy
                        Last Tuesday my friend snd me 5000 Rs to my phonepe number bt I have not received any amount bt the amount will be debited in his account
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sajankumar mishra
                          from Powai, Maharashtra
                          Jan 7, 2021
                          Report
                          Copy

                          Today 7.01.2021 at 8.20 am your representative has called to me and tell me you have a offer from company of cash back of 4800 rs and he tolled to me update an process after that my 4800/-rs debited from my account and after that he is blocked to his mobile number [protected].
                          my personal details in below:-
                          name - chandrakant mishra
                          mob number - [protected] (Phone pe number)
                          bank - kotak mahindra bank
                          I have already complaint to cyber crime department and i want to be please take necessary action and refund to me my 4800/-Rs
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nibedita Jayesh Sharma
                            from Delhi, Delhi
                            Jan 7, 2021
                            Report
                            Copy

                            Address: Faridabad

                            Dear sir last day 06/01/2021
                            Someone share me scaning image when I click on it there 2000 rs deduct from my account and same thing done 5 times total10000 deduct from my account i am not filled password but balance deduct and when i want filled complaint by app there wrong translation id. Massage coming again and again
                            Plz help me
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rav12
                              Jan 7, 2021
                              Report
                              Copy

                              Address: Phone pe e commerce

                              I had purchased two gift cards from phonepe worth 5000 each 1 week ago. Money has been deducted from my bob account [protected]. No gift card has been credited yet
                              My phone pe wallet number is [protected] attached to my email rvkumar.[protected]@gmail.com
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Asif N
                                Jan 7, 2021
                                Report
                                Copy

                                Today at around 12.30 I got a 499 award false claim from Phonepe to add UPI bank account in PhonePe. After adding I got Rs 499 deducted from HDFC account saying it's paid to Get rewards.Kindly reverse the transaction money as it's a fraudulent activity
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  yogesh0423
                                  Jan 6, 2021
                                  Report
                                  Copy

                                  Address: jaipur rajasthan

                                  My mobile phone is stolen today evening .so pl block my phone pay account which is used on no.[protected] and [protected]
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jonit
                                    Jan 6, 2021
                                    Report
                                    Copy

                                    Address: Ashford Park View, Bangalore, Karnataka, India

                                    I accidentally recharged one BSNL number
                                    [protected] for 3000 using PhonePe, I don't know what I can do, I'm stuck.
                                    Help to get my money back its unthinkable.
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      raghucb
                                      from Powai, Maharashtra
                                      Jan 6, 2021
                                      Report
                                      Copy

                                      I have account in andhra bank account: [protected] and sbi bank account num: [protected]. I linked 2 accounts to phone pe app from so many days from last 1 month every day amount deducting for 4000, 1600, 400 from these two accounts i complaint to phone pe but no responce with out information amount debited Rs48600.I want my money back mobile number [protected] call to [protected]
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        jpgons
                                        Jan 6, 2021
                                        Report
                                        Copy

                                        The bank has debited RS 570 for a failed transaction N2011291008020686725471 which was debited Dena Bank/Bank of Baroda on 28-Nov-2020. This amount has not been refunded till date.When I approached them today they said to contact Phonepe.

                                        Please sort this and refund the amount to the bank.

                                        Thanks
                                        Placid
                                        PhonePe customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit