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PhonePe Complaints & Reviews

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Last updated Mar 22, 2024
Complaints 3467
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PhonePe reviews & complaints page 62

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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money is not refund

I transferred 1000rs.but it failed. Money is debited from my account.now a day it is not refunded....
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A
Ankit1328
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Phonepe miss using KYC

Address:84, water works road Bhind, M.P

I have an phonepe account with [protected], i submitted a request a year back to close my account attached with above phone number but today when i go and check it still active and my KYC also there, due to this i am holding this number unnecessary from last 1 year.
And afraid of missuse of my KYC with phonepe.
I need a legal action, how he hold my account and details without my permission...
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S
Supratik Lahiri
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Wallet Closure refund

Hello,
I have closed my PhonePe wallet on 11th November 2020, but money from which account i have credited the wallet with has yet not been refunded yet.

I have wrote them several tickets but i have not been able to get my money back till date

What am i suppose to do?

Transaction ID: CL2011111914278196251176
Please reply asap!!...
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N
navapkumar
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Phonepe account got blocked

My account suddenly logged out when i try to sell the gold which i purchased.When i try to log in again i got a message as your account is blocked. i raised a ticket on that and no customer support person replied on my complaint....
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Address:room no-437, near lakmi park building, sector-6, koparkhairane, navi mumbai,

My name: madhuri gadkari,
I received a call from
phone number: [protected],
company name: phone pe on
3.51pm day 13 November 2020,
he send paytm credit card bill of 4210rs and said to
"pay it from your bank account and it will be added in your wallet balance" request is came from this id PTM20201113195870000259202011130353,

please see through it and guide us to right direction....
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K
kumaricmy
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Transaction for the Fraud

Address:Bangalore

Transcation was made to the wrong person by mistake successfully and i need my money back for the below URT transcations.PFA
Date-11/12/2020
Money need to refund -4000rs
Transcation ID-T2011121208538837736138, T2011121142432960192623
UTR[protected],[protected]...
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M
Mujtaba Momin
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My money is not refund

My transaction failed but money has left to my account plz help me
10/11/2020
Time. 6.49 pm...
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N
Nilesh Saskar
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Unsuccessful recharged

Address:Sangamner District-Ahemadnagar

I have recharged on MTNL of rupees 145 but it is an successful...
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S
Shreyasi Neredu
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Regarding transaction issue

Had made payment of creditcard payment (HDFC bank) through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my creditcard payment. After that i raised complain to phonepe via. App and also by mail.
The details of transaction is as below:

Date & time of transaction: 10th November 2020
Bank account: HDFC saving accountbr...
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K
Kunal N. Dhawane
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Money sent to wrong person

I was using phone pay app suddenly a message pop up came on screen, i accidentally selected pay, that's where mistake happened.

Transaction ID: T2011101812433388968819...
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A
Anush Nagar
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Fraud in my account via phone pe

Hi Team,
I am a victim of fraud yesterday from my phone pe INR 25000 was transferred to other account and I don't know the name of the person neither I had meet him ever. I realize when u had received notification on my mobile that my hard earn money was transferred which I was keeping in my bank for Diwali. I had filed a complaint with cyber crime team and RBI and also notified my Bank and Phonepe team. Attached are the snapshot...
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For an emergency I transfered to an company but still not received by the receiver bank, , if it's not done then amount must refund to Me instead of that why u r doing like this, , , this is not an good coz we do payment for an urgent requirement, , so pls look into this matter as early as possible, , , if not then we will uninstall this apps will not use anymore, , ,

Last night I done that transaction still on hold not an...
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P
Prashanthreddy Maramreddy
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Amount of Rs.29000 not credited

On[protected] I have done a transaction of Rs.29000 from SBI account using phonepe but till now amount has not been credited.Contacted phonepe that are saying contact ban.Went to bank they are saying contact phonepe.Please do the needful.It’s been a month
UTR No.[protected]...
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D
Dimanshu
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Not refunded my amount

I am Dimanshu Bakshi, user of Phonepe application ( [protected]).I made a payment of Rs.6263 against my Canara Bank Credit Card (5247XXXXXXXX8008) on 29th November 12:09am ( UPI Reference no[protected] from Phonepe by using Paytm Payments Bank's UPI. But it's been 12 days and nothing has been done.
I raised a ticket but that was not helpful
and later I called Canara Bank Customer care they told they haven't received anything...
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Dasu Hemadri
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Amount still not received

My complaint ticket number :[protected]
My transaction I'd:- T2011041552360497206792
This payment done 4th November today 7th November still the payment not received for receiver and sender also not received .I need immediately resolution....
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T
tradeHunger intellectual N financial Services
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Amount debited from bank

As on 13 oct 2020 i tried to transfer money from my bank account to other bank account then amount debited from my bank account but not credited into my bank account so far, 24 days completed .
my transaction id : P201013125544381609602
UTR no :[protected]...
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S
SEX AND PSYCHOLOGY
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Amount cannot refund

Iam transfer 5000 but transaction failed but iam not getting refund inform to phonepay they not responding...
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Hi.
I performed a transaction today (6/11/2020).
PhonePe showed transaction successful. I checked my bank transactions separately and yes, the amount was deducted.

It's been more than an hour but the merchant hasn't received the amount....
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S
Sumitf20
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Disputed amount not refunded

I have paid flipkart through upi using phonepe my money got deducted but not recieved by the merchant.my bank is saying that the third party app is responsible for that which is phonepe.and flipkart also told us to eaise dispute against thos transaction on phonepe app.but phonepe is not doing anything to resolve this matter....
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1999 deducted automatically from my account via phone pay transaction I'd:- P2009121226401829744646...
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