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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 62

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G
Girish1228
Dec 1, 2020
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Address: K.BASAVANAPALLI, KIRIKERA, HINDUPUR.

Money had been deducting to an unknown account without sending to it.money have been deducting every week without knowing to the owner of the phonepe account holder
PhonePe customer support has been notified about the posted complaint.
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    Nerdy Soumyajit
    from Hazaribagh, Jharkhand
    Dec 1, 2020
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    I tried to pay Electricity Bill from PhonePe. But as soon as the payment was done and money got deducted, it still shows that the Bill is not paid. The UPI Reference no, is[protected]. I did neither got my money back since then and nor my bill was paid successfully.
    PhonePe customer support has been notified about the posted complaint.
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      jayarams
      Nov 30, 2020
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      Address: 1st cross, bramaramba extension, chamrajanagara karanataka

      Sir my amount debited from account but not credited to bhoomi monitoring cell on 30/11/2020 500rs
      PhonePe customer support has been notified about the posted complaint.
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        S
        Sureshgouda Patil
        Nov 30, 2020
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        Refund my amount on[protected] ₹440
        PhonePe customer support has been notified about the posted complaint.
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          R
          Rahul jayant vines
          from Powai, Maharashtra
          Nov 30, 2020
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          Address: VILLAGE-MUDIYAKHERA, POST-UDOTPURA, AMBEDKAR NAGAR ATER ROAD

          Sir we have done my irctc payment on 10 november 2020 at rupees 632 and some days later we have cancelled my ticket and my refund amount has shown me in phonepe but the amount has not received in my account so please refund my account as much as possible

          Please sir
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            S
            Sunny Duddi
            from Powai, Maharashtra
            Nov 29, 2020
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            Address: Bengaluru

            Dear Sir,

            On 10th November I want to transfer Rs. 10k to my cousin brother but wrongly transferred this amount in other person account.

            Now Mr. Rahul Thakur is denying to return this amount.
            I have raised a complaint on phonepe support but till date not get any call or update.

            I also visited my SBI Bank branch and Bank is saying that Phonepe will return this amount.
            PhonePe customer support has been notified about the posted complaint.
            Nov 29, 2020
            Updated by Sunny Duddi
            Mr. Rahul Thakur (receiver) received money in his HDFC bank and now denying to return this amount.
            Transaction happened wrongly.
            Nov 29, 2020
            Updated by Sunny Duddi
            Please help me to refund this amount in my SBI Bank.

            If you need any more information please let me know.

            I will share my bank details or Phonepe number([protected])
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              Arin Them Chwngthu
              Nov 29, 2020
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              Address: Bangalore, yeshawnpur Malleswaram

              Sir
              I'm user of Phonepee and I got a scratch card worth 498 link with Phonepee and after entering the scratch card my money got deducted 498 twice from my account and I lost 996 .I have rise the issue to Phonepee support also but I got no further information.
              So can I get my refund back as soon as possible.
              Thank you
              PhonePe customer support has been notified about the posted complaint.
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                T
                Thala Salaa
                Nov 28, 2020
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                Address: Swathi Nagar, chidambaram
                Website: Phonepe

                Hi sir
                My name is meharnisha i wrongly recharge dth
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  Sunderraj Pvmoney
                  Nov 27, 2020
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                  Address: Address given in complain

                  Total Rs.4998*4=19992 has gone from my account copy of complain shoot enclosed.
                  PhonePe customer support has been notified about the posted complaint.
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                    V
                    Vijay Pawade
                    Nov 25, 2020
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                    Address: Phobba complete main raod opp SBI bank Manna-ekhelli
                    Website: Phonepay app

                    Amount deducted from [protected] this on I send the money on[protected] your phone wallet showing pending after some day when I cross checked with your team they told me transaction were done on[protected] but that amount didn't deposit to sending A/C number please solve the my query today within 3pm and arrange call on this number [protected] and refund my money . No one given positive response from your phone pay team refund the my money immediately
                    PhonePe customer support has been notified about the posted complaint.
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                      nithish739
                      Nov 23, 2020
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                      I pay the bike insurance through phonepe, the transaction was failed and the money was deducted from my account, it has been 13 days but the money is not transfered into my account yet
                      PhonePe customer support has been notified about the posted complaint.
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                        Sanmathi Arun
                        Nov 22, 2020
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                        On 20/11/2020 I sended money but it's still in progress and money is debited from my account but receiver didn't got any money . It's been 2 days and not refunded also plz refund
                        PhonePe customer support has been notified about the posted complaint.
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                          nontarditional
                          Nov 21, 2020
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                          A sum of Rupees Fifty Thousand (RS. 50, 000) was debited from my account via Phonepe to an SBI account holder by the name of Raja Mulluk Singha. I have not initiated any transaction to this person on or around the mentioned date. The transaction ID for this activity is P2011031343100132876930.Please do the needful action for getting back my money.
                          PhonePe customer support has been notified about the posted complaint.
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                            R
                            Ram Teli
                            Nov 21, 2020
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                            Amount is debit but not credit in receiver bank account
                            PhonePe customer support has been notified about the posted complaint.
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                              A
                              Aneesh. Mamidala
                              from Hyderabad, Telangana
                              Nov 20, 2020
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                              Hi,

                              I have paid credit card bill via phonepe on 13th November
                              Money Deducted but not credited in receiver account
                              Could you please look into this issues
                              Resolve it as soon as possible
                              Transaction I'd
                              HDF8EA8D53366BF401BA5A5613CA2D6EAA1

                              Please let's us now any further information needed from my end
                              PhonePe customer support has been notified about the posted complaint.
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                                D
                                Dr. V. Nagaraja Sharma
                                Nov 19, 2020
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                                Address: 15 A SRI SATYA NARAYANA NAGAR SIRUKAVERIPAKKAM KANCHIPURAM

                                Dear Phonepe, I transferred the sum of Rs. 4000 to some ones account wrongly, kindly help me to retrieve the same. for reference please see the attachment
                                PhonePe customer support has been notified about the posted complaint.
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                                  S
                                  Selvaperumal Ravichandran
                                  Nov 19, 2020
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                                  [protected]@ybl. Can I know when I have requested for refund .I did not receive any refund amount.please take necessary steps to resolve my issue.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    K
                                    Kondaiah Yallavula
                                    Nov 19, 2020
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                                    I made a transaction on 17/11/2020 of 50000 rupees but the transaction failed. i have been waiting to my money credit back to my account. here is the transaction number T2011171653288845071631. Please help me
                                    PhonePe customer support has been notified about the posted complaint.
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                                      nbirole
                                      from Nagpur, Maharashtra
                                      Nov 19, 2020
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                                      Address: Nagpur Maharashtra

                                      I have done the online transaction from phonepe on 17.11.2020 of Rs. 5000.00, due to technical issue transaction failed, so many times i call your customer care, they tell me to speak to your bank, i also speak to my bank they tell me, phonepe is 3rd person, bank not help you for that UPI transaction, so i request you to please help me and refund my money asap.
                                      Phonepe generate my Ticket ID[protected]
                                      i also attached screenshot of this failed transaction.
                                      PhonePe customer support has been notified about the posted complaint.
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                                        Shagufta rahman
                                        Nov 19, 2020
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                                        I ordered some stuff from big basket app on 5th Nov and paid through phone pe upi but unfortunately the orders was cancelled and the big basket refunded my amount on 6th Nov to phone pe app but I didn't receive money yet from phone pe please check and resolve the issue.

                                        Please find the attachments for your kind reference this is the proof for payment process.
                                        PhonePe customer support has been notified about the posted complaint.
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