PhonePe Complaints & Reviews

I transferred 1000rs.but it failed. Money is debited from my account.now a day it is not refunded.

+1 photos

Nov 17, 2020

Complaint marked as Resolved

Mobile no 7870439903 Mail id [email protected]

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 84, water works road Bhind, M.P

I have an phonepe account with [protected], i submitted a request a year back to close my account attached with above phone number but today when i go and check it still active and my KYC also there, due to this i am holding this number unnecessary from last 1 year.
And afraid of missuse of my KYC with phonepe.
I need a legal action, how he hold my account and details without my permission

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello,
I have closed my PhonePe wallet on 11th November 2020, but money from which account i have credited the wallet with has yet not been refunded yet.

I have wrote them several tickets but i have not been able to get my money back till date

What am i suppose to do?

Transaction ID: CL2011111914278196251176
Please reply asap!!

PhonePe customer support has been notified about the posted complaint.

Nov 16, 2020

Updated by Supratik Lahiri Thank you for your help sir, my money have been credited to my account today :)
Thanks once again for your kind attention

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My account suddenly logged out when i try to sell the gold which i purchased.When i try to log in again i got a message as your account is blocked. i raised a ticket on that and no customer support person replied on my complaint.

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: room no-437, near lakmi park building, sector-6, koparkhairane, navi mumbai,

My name: madhuri gadkari,
I received a call from
phone number: [protected],
company name: phone pe on
3.51pm day 13 November 2020,
he send paytm credit card bill of 4210rs and said to
"pay it from your bank account and it will be added in your wallet balance" request is came from this id PTM20201113195870000259202011130353,

please see through it and guide us to right direction.

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore

Transcation was made to the wrong person by mistake successfully and i need my money back for the below URT transcations.PFA
Date-11/12/2020
Money need to refund -4000rs
Transcation ID-T2011121208538837736138, T2011121142432960192623
UTR[protected],[protected]

+2 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My transaction failed but money has left to my account plz help me
10/11/2020
Time. 6.49 pm

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sangamner District-Ahemadnagar

I have recharged on MTNL of rupees 145 but it is an successful

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Had made payment of creditcard payment (HDFC bank) through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated, but i did't get mail or message of of my creditcard payment. After that i raised complain to phonepe via. App and also by mail.
The details of transaction is as below:

Date & time of transaction: 10th November 2020
Bank account: HDFC saving account
Utr no:[protected]
TNX ID : N2011101400067181485574

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I was using phone pay app suddenly a message pop up came on screen, i accidentally selected pay, that's where mistake happened.

Transaction ID: T2011101812433388968819

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi Team,
I am a victim of fraud yesterday from my phone pe INR 25000 was transferred to other account and I don't know the name of the person neither I had meet him ever. I realize when u had received notification on my mobile that my hard earn money was transferred which I was keeping in my bank for Diwali. I had filed a complaint with cyber crime team and RBI and also notified my Bank and Phonepe team. Attached are the snapshot of the transaction that was never done by me

+5 photos

PhonePe customer support has been notified about the posted complaint.

Nov 10, 2020

Updated by Anush Nagar Attached are the snapshot that I had notified to phone pe team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

For an emergency I transfered to an company but still not received by the receiver bank, , if it's not done then amount must refund to Me instead of that why u r doing like this, , , this is not an good coz we do payment for an urgent requirement, , so pls look into this matter as early as possible, , , if not then we will uninstall this apps will not use anymore, , ,

Last night I done that transaction still on hold not an proper response from u all

+2 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On[protected] I have done a transaction of Rs.29000 from SBI account using phonepe but till now amount has not been credited.Contacted phonepe that are saying contact ban.Went to bank they are saying contact phonepe.Please do the needful.It’s been a month
UTR No.[protected]

PhonePe customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I am Dimanshu Bakshi, user of Phonepe application ( [protected]).I made a payment of Rs.6263 against my Canara Bank Credit Card (5247XXXXXXXX8008) on 29th November 12:09am ( UPI Reference no[protected] from Phonepe by using Paytm Payments Bank's UPI. But it's been 12 days and nothing has been done.
I raised a ticket but that was not helpful
and later I called Canara Bank Customer care they told they haven't received anything and also told me that it might be a gateway problem and the phonepe is responsible for that.
So hereby I am requesting you to refund my amount as soon as possible.
Transaction Id-N2010290009180580032177.
Bank Reference no[protected]

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My complaint ticket number :[protected]
My transaction I'd:- T2011041552360497206792
This payment done 4th November today 7th November still the payment not received for receiver and sender also not received .I need immediately resolution.

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

As on 13 oct 2020 i tried to transfer money from my bank account to other bank account then amount debited from my bank account but not credited into my bank account so far, 24 days completed .
my transaction id : P201013125544381609602
UTR no :[protected]

+1 photos

PhonePe customer support has been notified about the posted complaint.

Nov 07, 2020

Updated by tradeHunger intellectual N financial Services As on 13 oct 2020 i tried to transfer money from my bank account to other bank account then amount debited from my bank account but not credited into my bank account so far, 24 days completed .
my transaction id : P201013125544381609602
UTR no :[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Iam transfer 5000 but transaction failed but iam not getting refund inform to phonepay they not responding

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi.
I performed a transaction today (6/11/2020).
PhonePe showed transaction successful. I checked my bank transactions separately and yes, the amount was deducted.

It's been more than an hour but the merchant hasn't received the amount.

+1 photos

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have paid flipkart through upi using phonepe my money got deducted but not recieved by the merchant.my bank is saying that the third party app is responsible for that which is phonepe.and flipkart also told us to eaise dispute against thos transaction on phonepe app.but phonepe is not doing anything to resolve this matter.

PhonePe customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

1999 deducted automatically from my account via phone pay transaction I'd:- P2009121226401829744646

PhonePe Complaints & Reviews

File a complaint to PhonePe

PhonePe reviews & complaints page 63

My money is not refund

Post your Comment

Phonepe miss using KYC

Post your Comment

Wallet Closure refund

Post your Comment

Phonepe account got blocked

Post your Comment

Paytm credit card payment of 4210rs fraud received

Post your Comment

Transaction for the Fraud

Post your Comment

My money is not refund

Post your Comment

Unsuccessful recharged

Post your Comment

Regarding transaction issue

Post your Comment

Money sent to wrong person

Post your Comment

Fraud in my account via phone pe

Post your Comment

Amount deducted from my account but still not received by the receiver

Post your Comment

Amount of Rs.29000 not credited

Post your Comment

Not refunded my amount

Post your Comment

Amount still not received

Post your Comment

Amount debited from bank

Post your Comment

Amount cannot refund

Post your Comment

Transaction successful but Merchant didn't receive amount.

Post your Comment

Disputed amount not refunded

Post your Comment

Money deducted automatically without any authentication

Post your Comment

Related businesses