PhonePe Complaints & Reviews

On Oct 29th, phone pay transaction has done to Sri Venkateswara textiles it has shown transaction was successful but money did not reach merchant side

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My balance of Rs.34399.04 got deducted during paying of LIC insurance premimum payment got failed on 6th october 2020 from my hdfc bank account via phone pe using my debit card, its been 28 days but i did not receive my money back please help me to get my money back..

Transaction ID N2010062140035606854891

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I have made a payment of 12000 rupees though Phone pe payment gateway on 29 oct 20 at 05:52 am
transection is successful but amount is not reached to the receivers bank account.
i have raised complaint in phone pe but
they are saying to talk to your bank and banker say talk to third party app phone pe but no one can return my money back please help
total ammount ( 12000₹ )
transection id( )
time ( )
utr ( )

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I received a upi payment of Rs 1915 on 29th Oct. It is showing payment successful but it has not been credited to my account. Neither phonepe nor bank (Bank of Baroda) helping me.
Transaction ID P2010292310313754347625
UTR number[protected]

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I paid my credit card bill on 27th Oct 2020.. I got message that it will take 48 hrs to my bank.. But it didn't happen.. on 29th Oct 2020 I contacted customer care but only a ticket is created for this no resolution till.. they just postponing the dates and no solution.. please help to get refund of my money

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M

Mahalakshmi N1

from Bengaluru, Karnataka

Nov 5, 2020

Still no resolution from Phonepe. They just postponing dates and asking to wait.. I am really frustrated to the core with phonepe. Please help to get my money back

Credit card bill payment still reach my bank - Comment #3758973 - Image #0

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I recived call to day from phone pe customer care a fraud call saying abot cash back 1999 in my phone pe account to redeeem it kindly pay the amount . From phone number[protected] rahul sharma but gotdeducted my account rs 1999 .kindly pay us amount .

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R

Rathoreanju.anjurathore@gmailcom

Nov 9, 2020

I got the same thing please help me refund my money. I lose 4999 rupees...

Fraud call about cash back anount has 1999 paid - Comment #3760763 - Image #0

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Address: DOOR NO 5-60-2/192, SIRI APTS, ASHOK NAGAR 4/2 WARD-37 VILLAGE

I am doing a transaction on 24th October my account debit my account number [protected], but my friend's account not at credit 90000 rupees my friend account.
I call customer care no one can’t help me

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Address: Talwada valsad gujarat

Dear Sir,
Yesterday we transfer to other account but Transaction is not successful but amount is debit in my account transaction id- P2010291223327085154756 Dated : 29.10.2020.
So kindly refund retuned to my account.

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Hi Team,
I have recharged 500 rs for tatasky twice from my phonepe mobile app on 17th October 2020 and both the time the transaction got failed at tatasky account, even though it says transaction successful and the amount has been deducted from my bank account but the tata sky account did not get recharged. it's been 14 + days now and i did not get a refund also please take necessary action and escalate this issue.

PhonePe Transaction Ids for reference : N2010171201407650112809
N2010172102166120609566

Failed tatasky ids are as follows
TY[protected]
TY[protected]

Now when i call customer support of phonepe they ask me to check tatasky support care and visa versa without any resolution its been more than 2 weeks now.
Please help me
Regards
Shivayogi Hiremath

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Address: person belongs to tamilnadu

My phonepe no [protected]
i save wrong no in my phone due to mistake
i send money on this wrong no 2 times
[protected]
total amount 3000+2000=5000
i call this no but this man abuses me and threatened me there is no money and blocked my no
sir i am a student 5000 is big money for me plzzz help me in refund of this amount

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I had made recharge on V! . Money is debited from my account and it showing that the transaction is pending from 3 days . Money is not refunded to my account .
Another transaction on booking train tickets . I had file the TDR and i get the confirmation mail that the ticket is cancelled and collect the money from agent, till now phonepe is not refunded my money . Phonepe is not giving me correct solution for my problem . I had two refunded transactions on pending.

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Oct 30, 2020

Updated by Vamsi75827 Contact::
E. Vamsidhar Reddy
[protected]

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Sir,

I have received call from frauded call he told that he has to transfer amount to my brother account since my brother phonepe account is not working he wants to transfer the same to my phonepe account.
he has share a bankof baroda QR code .

i have wrongly scan the same three times .
am amount equal to Rs.25000 has been debited from my account.
i have complain immediately to phonepe customer care they have not give satisfactory reply.
kindly help me to get my money back.

Regards,
Mohd.Rihan
mb.[protected]

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Address: Pune

My name is Ronak Gandhi and I had ordered a Product for Rs 652 on Flipkart and paid money via Phonepe on 16th Oct 2020 and on 18th Oct 2020 I returned this order due to personal reasons. And on 19th Oct 2020 Phonepe initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
Refund ID:[protected] & Reference number P2010191621465217428337 ARN Number - 75503720294043037978451 and told me to fill charge dispute form but Indian Bank doesn't have such a policy. So please kindly respond to this complaint it's very urgent.
Thank you.

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Oct 29, 2020

Complaint marked as Resolved

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I Had Put An Advetisement In Olx For A Sale Of My Cupboard. In The Evening, I Received A Call From One Person Saying His Name Is Suresh Kumar And Would Like To Buy My Cupboard. He Sent Me An Army Voucher Saying It Was A Voucher. Phonepe App Got Opened Automatically And The Phonepe App Got Stuck And Then I Received A Call From The Person Saying The Amount Has Been Debited From His Account And To Check My Balance. While Checking My Balance I Noticed The Whole Amount In My Account Had Been Washed Off By PhonePe UPI Method. Phonepe Should Not Entertain These Vouchers And Should Take Appropriate Actions Against These Vouchers And Frauds.

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Nov 06, 2020

Updated by Rethula1995 Haven't Received Any Update Till Now

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OLX India Customer Care

from Gurgaon, Haryana

Oct 30, 2020

Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.

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For the transaction Id: P2010281707579587534323, the amount debitted from the account, but the payment status shows unsuccessful.

Amount Rs: 6500 is debited from the account
Kindly do the needful and revert.

Account number : [protected]

Registered mobile number and phonepe number: [protected]

Mail ID: [protected]@gmail.com

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Sir, Yesterday I send Rs 6333/- towards payment of hdfc credit card bill the amount has been deducted from my bank account but the same has not been credited to credit card account.
Kindly look into the matter and take an immediate action.
Regards,
BB SARKAR.
CONT.NO [protected]

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Address: 1/5754, Gali no 15 Balbir Nagar chowk Shahdara Delhi-32

Website: Phonepe

A party has sent me a amount of Rs 3490 on 26 October at 3.27 pm. The transaction was successful but it was not credited to my bank account plz help me to resolve this matter. THE transaction id is P2010261527474088459931

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I had installed the app recently and topped up the wallet with Rs2000. I want to reduce the amount to Rs1000. Please advise as to how this can be done and my bank account credited back with the excess amount.

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Sir, I paid Rs 60, 000 from Phonepe's UPI ID number [protected] @ ybl on sbilife on October 21, 2020 at 9:23 pm, whose UTR number is[protected] and Transaction ID P2010212123147734938718 which is not yet paid in the policy. Has not happened nor has come back to the account, please request to take appropriate action and please resolve the problem immediately.

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Z

zubair hasan

Oct 29, 2020

Dear Concern, Kindly revert ASAP

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I had booked two tickets from IRCTC app and chosen phonepe as payment option. Later on I cancelled my tickets. I received mail from IRCTC of refund to my account but phonpe account is not showing the refund balance. It has been more then 12 days.
Transaction ID-P2010130035168772389710
Refund amount- 375
Transaction ID- P2010130106231727072094
Refund amount- 370

PhonePe Complaints & Reviews

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PhonePe reviews & complaints page 64

Money is debitted and phone pay transaction is successful but did not reach the merchant account

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Not received deducted amount

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Phone pe transection successful but money is not reached to receivers account

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Payment successful but amount not credited in bank yet

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Credit card bill payment still reach my bank

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Fraud call about cash back anount has 1999 paid

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Customer ID:P2010241446032174693632

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Transaction failed but amount debit in my account

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Money deducted from bank account without recharge

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I am complaint about my wrong no payment done by me by mistake

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Complaint regarding on recharge

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UPI payment

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Refund not credited to Bank

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Bank Account washed off by PhonePe App

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Payment unsuccessful but the amount is debited

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Money not credted to credit card a

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Transaction successful but not credited to my bank account

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Credit back of excess top up amount

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Payment successful but not credited in Policy

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Delay in refund

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