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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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On 15th October 2020, I have transferred Rs.20, 000/- from my Kotak Mahindra bank account to the State bank of India account via Phonepe. On Phonepe application it is showing the transaction is successful but the money till not credited to the receiver (SBI)account.

I contacted customer support of phone pe but they said the transaction is successful from their side so check with SBI (receiver) bank. But SBI bank executives...
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Sai Prakash Koppurapu
Oct 20, 2020
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Transaction I'd
P2010201405044043656113

I suddenly paid 8516 rs through phonepe [protected]
to number [protected] instead of another number
Please help me retrieve my money back
PhonePe customer support has been notified about the posted complaint.
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    rakhi bhadauria
    Oct 20, 2020
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    I'm phone pe user today I got fraud call from this number[protected] and he introduced himself as deepak Kumar and he asking to me is am using phone pe when I said yes he said I'm working at phone pe and you some money on your account and he is trying to ask some information but I come to know while talking that this is some fraud call I got so I just decline him so at last he said to me ki agar account se paisa udh jae to phir chillam chilli mat krna. So I want you to please take some action regarding this phone number so that others will be safe and not getting this type of threaten. I also request you to take some strict action regarding this phone number so that this type of phone number caller will feel some fear if they dare to do so. Below I also send screenshot of that fraud number and please please do some strict action regarding this phone number. So that I am also feel free from this type of fear and others also
    PhonePe customer support has been notified about the posted complaint.
    PhonePe — Aaj mere mobile no. fraud call aaya tha.

    Mai PhonePe user hue. Aaaj muze yis no.(+91 [protected]) se phone aaya tha. MUze bola ki aap ko PhonePe ki tarf se Rewards mila hai. Aapka name hai and aapka PhonePe no. ye hai and aapke mobile phone me 2 nos. used hora hai. Aap current no. se baat kar rahe hai yish liye aap ko OTP nahi yaraha hai. Aap anpna second no. de jishpe aapko OTP bhej diya jayega. Muze Fraud call aate hai pata tha yishiliye maine use mera dushra no. nahi diya. To ushne gali galochh suru kar diya. Phir maine no. call kaat diya.
    Kya Bharat me aise fraud call karne walo ko panhished or aise logo ki complaint karne ke liye... koyi portal or law hai. Jo aise fraud karne waloko rokh sake.
    Agar aise koyi portal or law hai jaha pe humlog comlaint kar sakte hai to please bataaye...
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      Amit980428
      Oct 20, 2020
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      I had transferred a amount of 5850 from phonepe upi to other bank account but the transaction shows successful in phonpe transaction section but the amount not transferred to the receiver and the time passed is 72 hour, i complaint over phonpe helpline but they told its not our issue and you have to contact on upi and i can't help you.
      PhonePe customer support has been notified about the posted complaint.
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        Mohitrajpal0007
        from Powai, Maharashtra
        Oct 19, 2020
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        Sir my phonepe account on my no [protected]. My account deduct 1800rs .when i check its show that i send money to someone but i was not send any money please refund my amout someone did fraud with me.please help me
        Oct 23, 2020
        Complaint marked as Resolved 
        Sir please refund my amout thata was deduct from my account. My phone no is 7988382007
        PhonePe customer support has been notified about the posted complaint.
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          Sudhakat
          Oct 19, 2020
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          Address: Vadalur

          Rs. 5000 amount debited from fraud account holder
          PhonePe customer support has been notified about the posted complaint.
          Oct 19, 2020
          Updated by Sudhakat
          Fraud money transaction

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            Hima Raveendran
            Oct 19, 2020
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            Transferd 1000brs to my friends account she didn't get the amount but got deducted from mine. Already registered complaint in your site but no response. Looking forward for your response. Also registered complaint in my bank but they told they are helpless in case of 3rd party transfer.
            PhonePe customer support has been notified about the posted complaint.
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              Rounak24
              Oct 19, 2020
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              Address: Omega City, House no. 330D,Kharar, Punjab

              I booked my ticket from chandigarh to Delhii through PHONEPE
              Of amount. 638.95
              But in ixigo there is nothing showing on the application about my ticket
              PhonePe customer support has been notified about the posted complaint.
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                laxmi chaudharyagra
                Oct 19, 2020
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                I am laxmi chaudhary i am pay the 8500 rs in an account but by mistake money transfer to in my same account but not credit in my account. My payment not credit in my account in last one month. So please clear my amount.
                PhonePe customer support has been notified about the posted complaint.
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                  Puzha
                  from Powai, Maharashtra
                  Oct 19, 2020
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                  I week before my account linked with my number so when iam adding bank account in phone pe it's showing Ur account not linked with this number from my bank side no problem Iwhat the problem??
                  PhonePe customer support has been notified about the posted complaint.
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                    Sree4you
                    Oct 18, 2020
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                    I send money to my friend's phonepe account and the amount is deducted from my account. But he didn't get the money
                    PhonePe customer support has been notified about the posted complaint.
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                      More Dhairyshil
                      Oct 17, 2020
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                      Address: At 4:00 ghatnandra tq silod district Aurangabad

                      Phonepe wallet I am send money 5000 and deactivate my phonepe wallet
                      But it amount not received in my account but transaction successful
                      PhonePe customer support has been notified about the posted complaint.
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                        Ballabh_45
                        from Powai, Maharashtra
                        Oct 17, 2020
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                        Hi sir I have a phonepe account.on 18th July i paid my credit card bill for the amount 9715 but till now it has not been received my beneficiary ICICI Bank. transaction was successful and amount was deducted from my Punjab national Bank please do the needful
                        PhonePe customer support has been notified about the posted complaint.
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                          Vipin chaudhari
                          Oct 17, 2020
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                          Phone pay fraud caller call to me for giving cashback in phone pay but he was requested to pay.
                          Please register my complaint agaist fraud person for saving money from them.

                          # Fraud person contact details are here:-

                          # Mobile no:-[protected]

                          He using cashback offer method in phone pay.
                          PhonePe customer support has been notified about the posted complaint.
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                            Vhsgiri
                            Oct 17, 2020
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                            Address: Labtechnician phc cherukuru, parchuru mandal,Prakasam district, andhrapradesh

                            Utr [protected], debited in my account but not credited in my credit card account, of 6000 rupees, please refund my money
                            PhonePe customer support has been notified about the posted complaint.
                            With scratch card I got reward of rs 557 but ots debited from my bank account not credited please refund my money
                            Rs.557/-
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                              Soniya balasubramani
                              Oct 16, 2020
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                              I'm sent a money through Phone par amount deducted but not send to receiver account
                              PhonePe customer support has been notified about the posted complaint.
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                                Vinay Vin
                                Oct 16, 2020
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                                Hi, just now I checked with concern people, but still the amount has not yet credited to him. Please let me know on which bank account the amount has been credited and in which date. So it will be very helpful to me to crosscheck once.
                                Please find the ticket number :[protected]
                                PhonePe customer support has been notified about the posted complaint.
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                                  Saurabh1483
                                  Oct 15, 2020
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                                  Address: India

                                  Today my brother in law has transferred rs.10000/- to [protected] bank of baroda a/c, pune transaction also successful transaction id P2010151222149722818298 . But till not credited to the my account. Contacted customer support of phone pe and raised ticket no[protected]. But issue is till pending. Kindly look into the issue. I have also attach both transaction screen shot,
                                  PhonePe customer support has been notified about the posted complaint.
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                                    Radhe Khavdu
                                    Oct 15, 2020
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                                    Address: Ahmedabad Gujarat India
                                    Website: Phonepe

                                    Transaction in my brother's account 3000 rupees in transaction is pending money is not giving to in my brothers account any my account note refund
                                    Please update your transaction system
                                    PhonePe customer support has been notified about the posted complaint.
                                    Oct 15, 2020
                                    Updated by Radhe Khavdu
                                    Transaction in my brother's account 3000 rupees in transaction is pending money is not giving to in my brothers account any my account note refund
                                    Please update your transaction system
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                                      Wassim Ayaz
                                      Oct 15, 2020
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                                      Address: Bengaluru

                                      After transferring 10, 000 rupees to phonepe wallet, i am unable to use the amount though the ekyc is completed.

                                      The customer care person is unable provide clear answers nor able to connect with higher officer to give proper resolution. They are saying that they cannot give anytime line to have the problem resolved.
                                      PhonePe customer support has been notified about the posted complaint.
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