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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 65

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S
Suahanth
from Hosur, Tamil Nadu
Oct 28, 2020
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For the transaction Id: P2010281707579587534323, the amount debitted from the account, but the payment status shows unsuccessful.

Amount Rs: 6500 is debited from the account
Kindly do the needful and revert.

Account number : [protected]

Registered mobile number and phonepe number: [protected]

Mail ID: [protected]@gmail.com
PhonePe customer support has been notified about the posted complaint.
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    A
    ARPITA SARKAR
    Oct 28, 2020
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    Sir, Yesterday I send Rs 6333/- towards payment of hdfc credit card bill the amount has been deducted from my bank account but the same has not been credited to credit card account.
    Kindly look into the matter and take an immediate action.
    Regards,
    BB SARKAR.
    CONT.NO [protected]
    PhonePe customer support has been notified about the posted complaint.
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      A
      Alliance85
      Oct 28, 2020
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      Address: 1/5754, Gali no 15 Balbir Nagar chowk Shahdara Delhi-32
      Website: Phonepe

      A party has sent me a amount of Rs 3490 on 26 October at 3.27 pm. The transaction was successful but it was not credited to my bank account plz help me to resolve this matter. THE transaction id is P2010261527474088459931
      PhonePe customer support has been notified about the posted complaint.
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        D
        dinuaditya
        from Ferokh, Kerala
        Oct 28, 2020
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        I had installed the app recently and topped up the wallet with Rs2000. I want to reduce the amount to Rs1000. Please advise as to how this can be done and my bank account credited back with the excess amount.
        PhonePe customer support has been notified about the posted complaint.
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          Z
          zubair hasan
          Oct 28, 2020
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          Sir, I paid Rs 60, 000 from Phonepe's UPI ID number [protected] @ ybl on sbilife on October 21, 2020 at 9:23 pm, whose UTR number is[protected] and Transaction ID P2010212123147734938718 which is not yet paid in the policy. Has not happened nor has come back to the account, please request to take appropriate action and please resolve the problem immediately.
          PhonePe customer support has been notified about the posted complaint.
          Dear Concern, Kindly revert ASAP
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            M
            Megha Ro
            Oct 27, 2020
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            I had booked two tickets from IRCTC app and chosen phonepe as payment option. Later on I cancelled my tickets. I received mail from IRCTC of refund to my account but phonpe account is not showing the refund balance. It has been more then 12 days.
            Transaction ID-P2010130035168772389710
            Refund amount- 375
            Transaction ID- P2010130106231727072094
            Refund amount- 370
            PhonePe customer support has been notified about the posted complaint.
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              S
              Sriram_kerekodige
              from Powai, Maharashtra
              Oct 26, 2020
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              I have made a transaction on 6th October 2020 for rupees 1, 00, 000 from my SBI Account to my own another Karnataka Bank Account. The Transaction ID is P2010062255444907686524. Though the amount was debited from my SBI account, the amount not yet credited in my Karnataka Bank Account. I've complaint PhonePe but they are saying that to contact SBI as Phonepe does not have control over the fund transfer. However if we contacted SBI Branch where the account exist as well as through online SBI complaint portal. They are saying that Phonepe is a third party app, the amount debited from our account is redirected to phonepe and SBI does not have control over the same post this transaction.
              Because of two of them my amount of Rs.100000 held in between from 6th October 2020 to till date.
              Kindly request you to initiate the necessary action & do the needfull.
              PhonePe customer support has been notified about the posted complaint.
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                V
                vasi kumar
                from Manthani, Telangana
                Oct 26, 2020
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                Address: ghode ki khabar street lane500012

                Amount debited on 21/10/2020 but till now not credited into receiver account
                i have send to correct mobile number but till now amount has not credited
                what is the reason for this please solve my problem.
                PhonePe customer support has been notified about the posted complaint.
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                  A
                  Ashu Ashwini
                  Oct 25, 2020
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                  What the hell I lost my money for the 2 times I have done my recharge but I didn't happen and my 600 are debited from my account yesterday I call to ur costumer care and he told that it will be refunded with in 24 hours but I didn't received and again I have recharge rs : 300 again it debited from my account and again my recharge was not happen what this happing to phonepe haa I want my money
                  PhonePe customer support has been notified about the posted complaint.
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                    D
                    Devi Praveen
                    Oct 25, 2020
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                    When I open my scratch card I got reward of Rs.557 later when I open my account it's debited from my bank accounts but not credited. Please Refund back my Money Rs 557
                    PhonePe customer support has been notified about the posted complaint.
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                      S
                      Skdp
                      Oct 24, 2020
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                      Transaction dated 5th October for Rs 11, 000/- and Transaction dated 18th October for Rs 17240/-, both shown successful on Phone pe app but not yet credited into the respective recipient's account. Concern raised several times with Phone pe, but not yet resolved.
                      PhonePe customer support has been notified about the posted complaint.
                      Oct 24, 2020
                      Updated by Skdp
                      The details of tickets issued by Phone Pe against my concern are given in the image attached.

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                        M
                        Mahesh Gupt
                        Oct 24, 2020
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                        Dear Sir/ madam,
                        I received a phone call on 21/10/2020 from someone called Sonu & I got a friend called Sonu as well. So i got confused and he asked my phone pay number and took the money from my Phonepay wallet on 21/10/2020.The person who took the money from my wallet called "Bambootreetechonologyprivatelimited.[protected]@sbi I am sending you the attached files and Kindly resolve the issue and pay my money as soon as possible.

                        Thanks & Regards,
                        PhonePe customer support has been notified about the posted complaint.
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                          R
                          RAVI TEJA MALA
                          Oct 24, 2020
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                          Dear Sir,

                          There is a refund from phonepe to flipkart pay later of 276 initiated on 07.10.2020 and 762 initiated on 11.10.2020 but flipkart pay later have not credited my account. If I ask phonepe they are asking to contact flipkart pay later and flipkart pay later is asking to contact phonepe. Please do solve it
                          PhonePe customer support has been notified about the posted complaint.
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                            V
                            vedharaj
                            Oct 23, 2020
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                            Address: paravakkottai(614015) state Bank off India 07544

                            I have last 2 week transaction account phone pe to other account my account money dedicated and successful but reciver acount not going money. I try to contact phone pey customer care and sbi Bank pranch no boday tak responsibility . so pls my money rebound or sent same acount pls help me
                            PhonePe customer support has been notified about the posted complaint.
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                              B
                              Basant Kumar Yati
                              Oct 23, 2020
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                              Dear sir,
                              Please return my transection amount ₹49900/- are deducted but transection failed.
                              Transection I'd-P2010212308134640149728
                              Show please refunds my amount as soon as possible
                              Basant Kumar yati
                              [protected]
                              [protected]
                              PhonePe customer support has been notified about the posted complaint.
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                                B
                                Bbb@#
                                Oct 22, 2020
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                                Address: KHALILABAD

                                I paid 2 times 1000 rupees for upsee registration fees
                                Money cuts from my account but it does not showing successful transaction on upsee website
                                So I want to get back my money to my account
                                PhonePe customer support has been notified about the posted complaint.
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                                  N
                                  Nagarjunasai Sai
                                  Oct 22, 2020
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                                  That guys highly cheating with the name of bajaj finance loan agent I am losing the 2200 rs i am transfer to money through the phone pay app. That fraud guy mobile number so please block that account. Please help to me sir i am a below middle class person Pls help me🙏 sir
                                  PhonePe customer support has been notified about the posted complaint.
                                  Oct 22, 2020
                                  Updated by Nagarjunasai Sai
                                  That guys highly cheating with the name of bajaj finance loan agent I am losing the 2200 rs i am transfer to money through the phone pay app. That fraud guy mobile number so please block that account. Please help to me sir i am a below middle class person Pls help me🙏 sir

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                                    E
                                    Edwin4677
                                    Oct 22, 2020
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                                    Hey I made a credit card payment 9f rupees 370 /- from phonepe app... transaction is showing successful and amount is debited from my account but still my amount is not credited in my credit card account more than 24hrs gone..

                                    phonepe transaction id - N2010211214024782398273
                                    PhonePe customer support has been notified about the posted complaint.
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                                      M
                                      Manishsaini102
                                      Oct 22, 2020
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                                      Resolved

                                      Address: 271 Hari Nagar ashram near bhumiya mata mandir, new delhi 110014
                                      Website: Phonepay

                                      I m manish saini from harinagar ashram.here is the no of fraud person -[protected] he was called me for phone pay cashback and he said pay 2499 rupees and then u have got cashback .he said try 3-4 time and whenever i pay different time then amount is increasing like 5999, 7899, 9899 etc. My 30000 amount going on fraud perosn.
                                      Oct 24, 2020
                                      Complaint marked as Resolved 
                                      9832037760 here is the no. Of that person who call me and said me that he is from phone pay
                                      PhonePe customer support has been notified about the posted complaint.
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                                        A
                                        Oct 21, 2020
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                                        He is posing as a PhonePe customer care personnel and telling me cashback offers for my latest transaction. I don't how he came to know about my latest PhonePe transaction attempts. Please see the attached screenshot with his Whatsapp status and phone number. He is a scammer. I told him I'm reporting his number to the cybercrime cell and then he started abusing me. Please get a hold of this person.I am scared o[censored]sing PhonePe due to such incidents. Please help.
                                        PhonePe customer support has been notified about the posted complaint.
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