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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 65

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S
Sriram_kerekodige
from Powai, Maharashtra
Oct 26, 2020
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I have made a transaction on 6th October 2020 for rupees 1, 00, 000 from my SBI Account to my own another Karnataka Bank Account. The Transaction ID is P2010062255444907686524. Though the amount was debited from my SBI account, the amount not yet credited in my Karnataka Bank Account. I've complaint PhonePe but they are saying that to contact SBI as Phonepe does not have control over the fund transfer. However if we contacted SBI Branch where the account exist as well as through online SBI complaint portal. They are saying that Phonepe is a third party app, the amount debited from our account is redirected to phonepe and SBI does not have control over the same post this transaction.
Because of two of them my amount of Rs.100000 held in between from 6th October 2020 to till date.
Kindly request you to initiate the necessary action & do the needfull.
PhonePe customer support has been notified about the posted complaint.
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    V
    vasi kumar
    from Manthani, Telangana
    Oct 26, 2020
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    Address: ghode ki khabar street lane500012

    Amount debited on 21/10/2020 but till now not credited into receiver account
    i have send to correct mobile number but till now amount has not credited
    what is the reason for this please solve my problem.
    PhonePe customer support has been notified about the posted complaint.
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      A
      Ashu Ashwini
      Oct 25, 2020
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      What the hell I lost my money for the 2 times I have done my recharge but I didn't happen and my 600 are debited from my account yesterday I call to ur costumer care and he told that it will be refunded with in 24 hours but I didn't received and again I have recharge rs : 300 again it debited from my account and again my recharge was not happen what this happing to phonepe haa I want my money
      PhonePe customer support has been notified about the posted complaint.
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        D
        Devi Praveen
        Oct 25, 2020
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        When I open my scratch card I got reward of Rs.557 later when I open my account it's debited from my bank accounts but not credited. Please Refund back my Money Rs 557
        +1 photos
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          S
          Skdp
          Oct 24, 2020
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          Transaction dated 5th October for Rs 11, 000/- and Transaction dated 18th October for Rs 17240/-, both shown successful on Phone pe app but not yet credited into the respective recipient's account. Concern raised several times with Phone pe, but not yet resolved.
          PhonePe customer support has been notified about the posted complaint.
          Oct 24, 2020
          Updated by Skdp
          The details of tickets issued by Phone Pe against my concern are given in the image attached.

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            M
            Mahesh Gupt
            Oct 24, 2020
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            Dear Sir/ madam,
            I received a phone call on 21/10/2020 from someone called Sonu & I got a friend called Sonu as well. So i got confused and he asked my phone pay number and took the money from my Phonepay wallet on 21/10/2020.The person who took the money from my wallet called "Bambootreetechonologyprivatelimited.[protected]@sbi I am sending you the attached files and Kindly resolve the issue and pay my money as soon as possible.

            Thanks & Regards,
            +4 photos
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              R
              RAVI TEJA MALA
              Oct 24, 2020
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              Dear Sir,

              There is a refund from phonepe to flipkart pay later of 276 initiated on 07.10.2020 and 762 initiated on 11.10.2020 but flipkart pay later have not credited my account. If I ask phonepe they are asking to contact flipkart pay later and flipkart pay later is asking to contact phonepe. Please do solve it
              PhonePe customer support has been notified about the posted complaint.
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                V
                vedharaj
                Oct 23, 2020
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                Address: paravakkottai(614015) state Bank off India 07544

                I have last 2 week transaction account phone pe to other account my account money dedicated and successful but reciver acount not going money. I try to contact phone pey customer care and sbi Bank pranch no boday tak responsibility . so pls my money rebound or sent same acount pls help me
                +3 photos
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                  B
                  Basant Kumar Yati
                  Oct 23, 2020
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                  Dear sir,
                  Please return my transection amount ₹49900/- are deducted but transection failed.
                  Transection I'd-P2010212308134640149728
                  Show please refunds my amount as soon as possible
                  Basant Kumar yati
                  [protected]
                  [protected]
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                    B
                    Bbb@#
                    Oct 22, 2020
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                    Address: KHALILABAD

                    I paid 2 times 1000 rupees for upsee registration fees
                    Money cuts from my account but it does not showing successful transaction on upsee website
                    So I want to get back my money to my account
                    +5 photos
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                      N
                      Nagarjunasai Sai
                      Oct 22, 2020
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                      That guys highly cheating with the name of bajaj finance loan agent I am losing the 2200 rs i am transfer to money through the phone pay app. That fraud guy mobile number so please block that account. Please help to me sir i am a below middle class person Pls help me🙏 sir
                      +1 photos
                      PhonePe customer support has been notified about the posted complaint.
                      Oct 22, 2020
                      Updated by Nagarjunasai Sai
                      That guys highly cheating with the name of bajaj finance loan agent I am losing the 2200 rs i am transfer to money through the phone pay app. That fraud guy mobile number so please block that account. Please help to me sir i am a below middle class person Pls help me🙏 sir

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                        E
                        Edwin4677
                        Oct 22, 2020
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                        Hey I made a credit card payment 9f rupees 370 /- from phonepe app... transaction is showing successful and amount is debited from my account but still my amount is not credited in my credit card account more than 24hrs gone..

                        phonepe transaction id - N2010211214024782398273
                        PhonePe customer support has been notified about the posted complaint.
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                          M
                          Manishsaini102
                          Oct 22, 2020
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                          Resolved

                          Address: 271 Hari Nagar ashram near bhumiya mata mandir, new delhi 110014
                          Website: Phonepay

                          I m manish saini from harinagar ashram.here is the no of fraud person -[protected] he was called me for phone pay cashback and he said pay 2499 rupees and then u have got cashback .he said try 3-4 time and whenever i pay different time then amount is increasing like 5999, 7899, 9899 etc. My 30000 amount going on fraud perosn.
                          +6 photos
                          Oct 24, 2020
                          Complaint marked as Resolved 
                          9832037760 here is the no. Of that person who call me and said me that he is from phone pay
                          PhonePe customer support has been notified about the posted complaint.
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                            A
                            Oct 21, 2020
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                            He is posing as a PhonePe customer care personnel and telling me cashback offers for my latest transaction. I don't how he came to know about my latest PhonePe transaction attempts. Please see the attached screenshot with his Whatsapp status and phone number. He is a scammer. I told him I'm reporting his number to the cybercrime cell and then he started abusing me. Please get a hold of this person.I am scared o[censored]sing PhonePe due to such incidents. Please help.
                            +1 photos
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                              On 15th October 2020, I have transferred Rs.20, 000/- from my Kotak Mahindra bank account to the State bank of India account via Phonepe. On Phonepe application it is showing the transaction is successful but the money till not credited to the receiver (SBI)account.

                              I contacted customer support of phone pe but they said the transaction is successful from their side so check with SBI (receiver) bank. But SBI bank executives...
                              +1 photos
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                              S
                              Sai Prakash Koppurapu
                              Oct 20, 2020
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                              Transaction I'd
                              P2010201405044043656113

                              I suddenly paid 8516 rs through phonepe [protected]
                              to number [protected] instead of another number
                              Please help me retrieve my money back
                              +1 photos
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                                R
                                rakhi bhadauria
                                Oct 20, 2020
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                                I'm phone pe user today I got fraud call from this number[protected] and he introduced himself as deepak Kumar and he asking to me is am using phone pe when I said yes he said I'm working at phone pe and you some money on your account and he is trying to ask some information but I come to know while talking that this is some fraud call I got so I just decline him so at last he said to me ki agar account se paisa udh jae to phir chillam chilli mat krna. So I want you to please take some action regarding this phone number so that others will be safe and not getting this type of threaten. I also request you to take some strict action regarding this phone number so that this type of phone number caller will feel some fear if they dare to do so. Below I also send screenshot of that fraud number and please please do some strict action regarding this phone number. So that I am also feel free from this type of fear and others also
                                +1 photos
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                                PhonePe — Aaj mere mobile no. fraud call aaya tha.

                                Mai PhonePe user hue. Aaaj muze yis no.(+91 [protected]) se phone aaya tha. MUze bola ki aap ko PhonePe ki tarf se Rewards mila hai. Aapka name hai and aapka PhonePe no. ye hai and aapke mobile phone me 2 nos. used hora hai. Aap current no. se baat kar rahe hai yish liye aap ko OTP nahi yaraha hai. Aap anpna second no. de jishpe aapko OTP bhej diya jayega. Muze Fraud call aate hai pata tha yishiliye maine use mera dushra no. nahi diya. To ushne gali galochh suru kar diya. Phir maine no. call kaat diya.
                                Kya Bharat me aise fraud call karne walo ko panhished or aise logo ki complaint karne ke liye... koyi portal or law hai. Jo aise fraud karne waloko rokh sake.
                                Agar aise koyi portal or law hai jaha pe humlog comlaint kar sakte hai to please bataaye...
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                                  A
                                  Amit980428
                                  Oct 20, 2020
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                                  I had transferred a amount of 5850 from phonepe upi to other bank account but the transaction shows successful in phonpe transaction section but the amount not transferred to the receiver and the time passed is 72 hour, i complaint over phonpe helpline but they told its not our issue and you have to contact on upi and i can't help you.
                                  +1 photos
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                                    M
                                    Mohitrajpal0007
                                    from Powai, Maharashtra
                                    Oct 19, 2020
                                    Resolved
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                                    Resolved

                                    Sir my phonepe account on my no [protected]. My account deduct 1800rs .when i check its show that i send money to someone but i was not send any money please refund my amout someone did fraud with me.please help me
                                    +1 photos
                                    Oct 23, 2020
                                    Complaint marked as Resolved 
                                    Sir please refund my amout thata was deduct from my account. My phone no is 7988382007
                                    PhonePe customer support has been notified about the posted complaint.
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                                      S
                                      Sudhakat
                                      Oct 19, 2020
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                                      Address: Vadalur

                                      Rs. 5000 amount debited from fraud account holder
                                      +1 photos
                                      PhonePe customer support has been notified about the posted complaint.
                                      Oct 19, 2020
                                      Updated by Sudhakat
                                      Fraud money transaction

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