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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 67

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Dear sir,
I have made three transactions having Transaction id's as-
P2010071809491553612970
P2010060922164881044858
P2010060916145788783843

Status of all the transactions are successful as in attached screenshot but still amounts of above three transactions are yet not credited to beneficiary account.

Its a very large amount for me so please look into this ....
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VipinKrmishra1
Oct 14, 2020
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Dear sir, I have made payment and status showed as successful transaction but still amount not credited in beneficiary account .
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    VipinKrmishra1
    Oct 14, 2020
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    Dear sir, I have made payments and status showed as successful transaction but still amount not credited in beneficiary account .Transaction Id as attached and as subjected.

    Please look into this .
    +1 photos
    PhonePe customer support has been notified about the posted complaint.
    Issue still moving between bank and phonePe
    Issue still moving between bank and phonePe and not resolved
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      VipinKrmishra1
      Oct 14, 2020
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      Dear sir, I have made two payments and status showed as successful transaction but still amount not credited in beneficiary account .
      +1 photos
      PhonePe customer support has been notified about the posted complaint.
      Dec 18, 2020
      Updated by VipinKrmishra1
      Issue still moving between bank and phonePe and still not resolved
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        Rituk Behera
        Oct 14, 2020
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        Address: Near kushadiha chhaka .kushadiha Jagannath temple

        Sander and receiver phone pe transaction is successful but money is not credited in receiver bank account tii 48 hours . receiver transaction is successful credited in Bank of Baroda.but not showing in my bank plz help
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          satyam KishoreJha
          Oct 13, 2020
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          Dear sir,
          i have made a transaction of 11800 on[protected] using phonepe app and app showing transaction failed but amount is debited from my account and still not credited.. i have complained this on phonepe customer support but the are telling me that your bank will be handle this transaction so u should complain your bank . then i complain to bank customer support and they are telling me that phonepe will manage your transaction ... i am just hanging between both the team so please guide me how will i recover that amount.
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            Yalaguresh Udagiri
            Oct 12, 2020
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            Dear sir,
            In the phone pe app, offer of a cashback for rs.5000 from get [protected]@ybl.
            By doing a transaction of P200720183327666249854.
            I followed as per the instructions in the Phonepe but instead of receive cashback the amount got deducted from my account.
            I hope my complaint resolve as soon as possible

            Regards,
            Ashok Dhotre.
            [protected]
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              Yalaguresh Udagiri
              Oct 12, 2020
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              By doing a transaction of P2007201833276662498545
              On 20 July 2020.I didn't get any rewards and not my refund amount (it may be say unnecessary transaction) of 5000 rupees
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                MP bro
                Oct 12, 2020
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                Address: At. Po kihim, tal. Alibag, dist raigad

                My friend paid me 200 rs by phonepay transaction was successful and this transaction is also show in my phone pay account transition receive but do not show blalence in the bank account.So I called phonepay customer Care and he said there is a problem with the bank So please Complain to the bank. So Please sir help me.
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                  Sonu Ji Yadav
                  Oct 12, 2020
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                  Address: Raniganj

                  Hello sar Bank Hamari koi help nahin kar rahi hai isliye aapse Vinamra nivedan hai ki aap jald se jald is per karyvahi karvane ki kripa Karen
                  PhonePe customer support has been notified about the posted complaint.
                  Oct 12, 2020
                  Updated by Sonu Ji Yadav
                  Sar Bank Hamari koi help nahin kar rahi hai please help me
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                    Sangeetapandey
                    Oct 12, 2020
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                    Address: Prayagraj

                    Total deducted amount 16998 pl. Refund my amount date 10/10/2020 = 10000, 12/10/2020 = 6998

                    Sangeeta Pandey
                    [protected]
                    PhonePe customer support has been notified about the posted complaint.
                    Oct 12, 2020
                    Updated by Sangeetapandey
                    Pl.refund my money 16998 urgent
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                      Ashok5642
                      Oct 12, 2020
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                      I had my a payment via PhonePe to Bharatpe merchant (BHARATPE.[protected]@indus)
                      That person told me he ll be giving service once advance payment is done. I have made the advance payment and that person has blocked me. I have been trying to contact PhonePe customer support from past 5 days still no response. I have lost my ₹2000 because of PhonePe not supporting me. Or talking any quick action on cyber crime. Transaction ID :- P2010081837529953323880
                      UTR :[protected] when ll I get help
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                        Alkesh Solanki
                        Oct 12, 2020
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                        Address: Not aware

                        I have received message in my cell no. [protected] from Cell No. 91 [protected] today at 12:52 hrs regarding pre KYC expired. even though i am not using the phone pay and no app downloaded in my phone.
                        I have received call from the cell no.[protected] today at 3:28 p.m. and where call last up to 4 min 3 sec. The customer care executive started using abusive language as i am not using and willing to do any thing. He again called me 3:33 p.m. and call last for 2 min 10 sec. he continued with abusive language.

                        I have recorded the call as proof and logged complain here after google search.
                        PhonePe customer support has been notified about the posted complaint.
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                          Ķ
                          Ķř Ř
                          Oct 11, 2020
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                          Address: Radhanpur

                          My money is not receive my bank account phone Pe not received my money
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                            Satooo
                            Oct 11, 2020
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                            Address: Vill-barkatpur,po-latour,dist&teh-fatehgarh sahib, Home no-41

                            Phonepe fraud call 12/09/2020 transaction id
                            P2009121107469866109411
                            Rs-3939
                            Transaction id
                            P2009121057261793265886
                            Rs-17917
                            Sir please back my money.
                            Thanks
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                              S. Kolappan
                              from Chennai, Tamil Nadu
                              Oct 11, 2020
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                              Address: 9B, Jamal Luxor, Poonamalle High Road, Kattupakkam, Chennai 600056.

                              Date of the Incident - 10th October 2020.
                              UPI ID - [protected]@UPI
                              UTR :[protected]

                              Desirable Solution : No one else should be Cheated Again.
                              More Happy if got the Refund.

                              Issue in Details.

                              My Kids got some reward notification during Online browsing for Rs. 641. They tried with my Phonepe APP to utilize that Reward.

                              While they are trying to use that Reward Link, it was asking for our UPI Pin. Sure, we should have be more cautious before provide PIN.

                              Since they are aware of my UPI PIN, they tried for that Reward with PIN.
                              Resulted in 641 Rs Debit.

                              Note : MY Intention in raising this complaint, Atleast here after no one else should be cheated by this Fraud Team.

                              Note : Raised Complaint in Phonepe APP also.

                              Thanks
                              Regards
                              S. Kolappan
                              [protected]
                              +1 photos
                              PhonePe customer support has been notified about the posted complaint.
                              Oct 13, 2020
                              Updated by S. Kolappan
                              Dear Team,

                              Providing additional information on this Complaint and Link which my Kids used is shared below.

                              https://winkaro-loot.tk/

                              Thanks in advance.
                              Regards
                              S. Kolappan.
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                                Ak Shiva
                                Oct 10, 2020
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                                Address: Vill-ishakpur, Post-Nagal, Dist-Saharanpur

                                Sir I send money to a wrong account now he is not ready to return it back the phone pay no is [protected] to whom I send money
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                                Oct 10, 2020
                                Updated by Ak Shiva
                                Sir I send money to a wrong account now he is not ready to return it back the phone pay no is [protected] to whom I send money
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                                  MukundTIWARI
                                  Oct 9, 2020
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                                  Address: Modinagar Ghaziabad

                                  Hi Phone pe customer executive call me number his number is [protected] and ask me to do some verification after clicking verification link Rs 1962 debited from my account. Phone pe executive did fraud activity and cheated me. I have already complaint to Phone pe but no response from their side till now.

                                  Phone pe caller Number - [protected]
                                  My Number - [protected]
                                  Date of Fraud - 09/10/2020
                                  Fraud transaction amount - Rs -1962/-
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                                    Suresh Babu Tn
                                    Oct 9, 2020
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                                    Address: Pavagada

                                    Mobile banking activation corporation Bank
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                                      Sunilgali
                                      Oct 9, 2020
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                                      Address: Ongole mandal throvagunta road near chruch

                                      My order is change but I need refund
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