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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
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PhonePe reviews & complaints page 67

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R
Radhe Khavdu
Oct 15, 2020
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Address: Ahmedabad Gujarat India
Website: Phonepe

Transaction in my brother's account 3000 rupees in transaction is pending money is not giving to in my brothers account any my account note refund
Please update your transaction system
PhonePe customer support has been notified about the posted complaint.
Oct 15, 2020
Updated by Radhe Khavdu
Transaction in my brother's account 3000 rupees in transaction is pending money is not giving to in my brothers account any my account note refund
Please update your transaction system
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    Wassim Ayaz
    Oct 15, 2020
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    Address: Bengaluru

    After transferring 10, 000 rupees to phonepe wallet, i am unable to use the amount though the ekyc is completed.

    The customer care person is unable provide clear answers nor able to connect with higher officer to give proper resolution. They are saying that they cannot give anytime line to have the problem resolved.
    PhonePe customer support has been notified about the posted complaint.
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      R
      Rathod praveen
      Oct 15, 2020
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      Transaction money was debited from my account but the application was not submitted successfully it was error that displayed on the screen.
      PhonePe customer support has been notified about the posted complaint.
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        G
        giggz07
        Oct 14, 2020
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        Yesterday i received a call from [protected] (TrueCaller:Rahul Kumar). Asking the details regarding Phonepe, etc.
        As i'm aware enough for the ongoing frauds. I tried to gather info from him. But he was quick enough to understand my tactics and started abusing. Also have a small call recording. Please aware others, to avoid this theft. Inform Cyberpolice to take action immediately.
        PhonePe customer support has been notified about the posted complaint.
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          M
          M rajesh Rajesh
          Oct 14, 2020
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          Address: No 41 nageshrao garden durgaman temple street kalasipaliyam bangalore

          P2010141233583008112826, P2010141245119887732626, P2008130253084546131901.

          Please refund my amount
          PhonePe customer support has been notified about the posted complaint.
          Oct 14, 2020
          Updated by M rajesh Rajesh
          No refund on my amount please immediately

          My account please 2000 refund
          No refund on my amount please immediately
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            P
            Pintu Kundu
            Oct 14, 2020
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            CL2010121819581195341233
            I have closed the walet balance but my walet amount is not credited to my original account..kindly look into the matter.
            I am sending the transaction no
            CL2010121819581195341233
            PhonePe customer support has been notified about the posted complaint.
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              K
              Kanj Goel
              Oct 14, 2020
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              Address: PHONEPE

              Dear Sir,
              I received an anonymous phone call from the mobile no. [protected], stating that I am calling from Phonepe company and you have won a cashback of Rs. 4999 from our company which is lying pending in your account, click on the notification tab and you will get your cash back. On checking the notificationn tab I found that there were two options decline or Pay against some credit card bill Payment, I understood it is a fraud call and didnt click on payment option rather lodged a compliant bearing no. 2193062 on 100 No. and briefed the incidence to them. Phonepe should take immediate action against such fraudulent actions going on in their name and they should take prompt action so that data of it's users are not leaked.
              PhonePe customer support has been notified about the posted complaint.
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                H
                Hímânshù Tømar Bâghâ
                Oct 14, 2020
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                Address: Satna mp

                Dear sir,
                I had your customer care due to problems in my transaction. But instead of calling me to solve my problem, he abused me and kept the phone.

                I request you to kindly solve my problem and take any action against customer care([protected])

                Regards
                Himanshu
                [protected]
                PhonePe customer support has been notified about the posted complaint.
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                  V
                  VipinKrmishra1
                  Oct 14, 2020
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                  Dear sir,
                  I have made three transactions having Transaction id's as-
                  P2010071809491553612970
                  P2010060922164881044858
                  P2010060916145788783843

                  Status of all the transactions are successful as in attached screenshot but still amounts of above three transactions are yet not credited to beneficiary account.

                  Its a very large amount for me so please look into this .
                  PhonePe customer support has been notified about the posted complaint.
                  Dec 18, 2020
                  Updated by VipinKrmishra1
                  Issue still moving between bank and phonePe..
                  Dec 18, 2020
                  Updated by VipinKrmishra1
                  Issue still moving between bank and phonePe and issue is not resolved ...
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                    V
                    VipinKrmishra1
                    Oct 14, 2020
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                    Dear sir, I have made payment and status showed as successful transaction but still amount not credited in beneficiary account .
                    PhonePe customer support has been notified about the posted complaint.
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                      V
                      VipinKrmishra1
                      Oct 14, 2020
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                      Dear sir, I have made payments and status showed as successful transaction but still amount not credited in beneficiary account .Transaction Id as attached and as subjected.

                      Please look into this .
                      PhonePe customer support has been notified about the posted complaint.
                      Issue still moving between bank and phonePe
                      Issue still moving between bank and phonePe and not resolved
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                        V
                        VipinKrmishra1
                        Oct 14, 2020
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                        Dear sir, I have made two payments and status showed as successful transaction but still amount not credited in beneficiary account .
                        PhonePe customer support has been notified about the posted complaint.
                        Dec 18, 2020
                        Updated by VipinKrmishra1
                        Issue still moving between bank and phonePe and still not resolved
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                          R
                          Rituk Behera
                          Oct 14, 2020
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                          Address: Near kushadiha chhaka .kushadiha Jagannath temple

                          Sander and receiver phone pe transaction is successful but money is not credited in receiver bank account tii 48 hours . receiver transaction is successful credited in Bank of Baroda.but not showing in my bank plz help
                          PhonePe customer support has been notified about the posted complaint.
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                            S
                            satyam KishoreJha
                            Oct 13, 2020
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                            Dear sir,
                            i have made a transaction of 11800 on[protected] using phonepe app and app showing transaction failed but amount is debited from my account and still not credited.. i have complained this on phonepe customer support but the are telling me that your bank will be handle this transaction so u should complain your bank . then i complain to bank customer support and they are telling me that phonepe will manage your transaction ... i am just hanging between both the team so please guide me how will i recover that amount.
                            PhonePe customer support has been notified about the posted complaint.
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                              Y
                              Yalaguresh Udagiri
                              Oct 12, 2020
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                              Dear sir,
                              In the phone pe app, offer of a cashback for rs.5000 from get [protected]@ybl.
                              By doing a transaction of P200720183327666249854.
                              I followed as per the instructions in the Phonepe but instead of receive cashback the amount got deducted from my account.
                              I hope my complaint resolve as soon as possible

                              Regards,
                              Ashok Dhotre.
                              [protected]
                              PhonePe customer support has been notified about the posted complaint.
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                                Y
                                Yalaguresh Udagiri
                                Oct 12, 2020
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                                By doing a transaction of P2007201833276662498545
                                On 20 July 2020.I didn't get any rewards and not my refund amount (it may be say unnecessary transaction) of 5000 rupees
                                PhonePe customer support has been notified about the posted complaint.
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                                  M
                                  MP bro
                                  Oct 12, 2020
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                                  Address: At. Po kihim, tal. Alibag, dist raigad

                                  My friend paid me 200 rs by phonepay transaction was successful and this transaction is also show in my phone pay account transition receive but do not show blalence in the bank account.So I called phonepay customer Care and he said there is a problem with the bank So please Complain to the bank. So Please sir help me.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    S
                                    Sonu Ji Yadav
                                    Oct 12, 2020
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                                    Address: Raniganj

                                    Hello sar Bank Hamari koi help nahin kar rahi hai isliye aapse Vinamra nivedan hai ki aap jald se jald is per karyvahi karvane ki kripa Karen
                                    PhonePe customer support has been notified about the posted complaint.
                                    Oct 12, 2020
                                    Updated by Sonu Ji Yadav
                                    Sar Bank Hamari koi help nahin kar rahi hai please help me
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                                      S
                                      Sangeetapandey
                                      Oct 12, 2020
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                                      Address: Prayagraj

                                      Total deducted amount 16998 pl. Refund my amount date 10/10/2020 = 10000, 12/10/2020 = 6998

                                      Sangeeta Pandey
                                      [protected]
                                      PhonePe customer support has been notified about the posted complaint.
                                      Oct 12, 2020
                                      Updated by Sangeetapandey
                                      Pl.refund my money 16998 urgent
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                                        Ashok5642
                                        Oct 12, 2020
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                                        I had my a payment via PhonePe to Bharatpe merchant (BHARATPE.[protected]@indus)
                                        That person told me he ll be giving service once advance payment is done. I have made the advance payment and that person has blocked me. I have been trying to contact PhonePe customer support from past 5 days still no response. I have lost my ₹2000 because of PhonePe not supporting me. Or talking any quick action on cyber crime. Transaction ID :- P2010081837529953323880
                                        UTR :[protected] when ll I get help
                                        PhonePe customer support has been notified about the posted complaint.
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