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PhonePe Complaints & Reviews

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Updated: Jun 9, 2026
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PhonePe reviews & complaints page 68

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A
Alkesh Solanki
Oct 12, 2020
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Address: Not aware

I have received message in my cell no. [protected] from Cell No. 91 [protected] today at 12:52 hrs regarding pre KYC expired. even though i am not using the phone pay and no app downloaded in my phone.
I have received call from the cell no.[protected] today at 3:28 p.m. and where call last up to 4 min 3 sec. The customer care executive started using abusive language as i am not using and willing to do any thing. He again called me 3:33 p.m. and call last for 2 min 10 sec. he continued with abusive language.

I have recorded the call as proof and logged complain here after google search.
PhonePe customer support has been notified about the posted complaint.
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    Ķ
    Ķř Ř
    Oct 11, 2020
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    Address: Radhanpur

    My money is not receive my bank account phone Pe not received my money
    PhonePe customer support has been notified about the posted complaint.
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      S
      Satooo
      Oct 11, 2020
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      Address: Vill-barkatpur,po-latour,dist&teh-fatehgarh sahib, Home no-41

      Phonepe fraud call 12/09/2020 transaction id
      P2009121107469866109411
      Rs-3939
      Transaction id
      P2009121057261793265886
      Rs-17917
      Sir please back my money.
      Thanks
      PhonePe customer support has been notified about the posted complaint.
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        S
        S. Kolappan
        from Chennai, Tamil Nadu
        Oct 11, 2020
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        Address: 9B, Jamal Luxor, Poonamalle High Road, Kattupakkam, Chennai 600056.

        Date of the Incident - 10th October 2020.
        UPI ID - [protected]@UPI
        UTR :[protected]

        Desirable Solution : No one else should be Cheated Again.
        More Happy if got the Refund.

        Issue in Details.

        My Kids got some reward notification during Online browsing for Rs. 641. They tried with my Phonepe APP to utilize that Reward.

        While they are trying to use that Reward Link, it was asking for our UPI Pin. Sure, we should have be more cautious before provide PIN.

        Since they are aware of my UPI PIN, they tried for that Reward with PIN.
        Resulted in 641 Rs Debit.

        Note : MY Intention in raising this complaint, Atleast here after no one else should be cheated by this Fraud Team.

        Note : Raised Complaint in Phonepe APP also.

        Thanks
        Regards
        S. Kolappan
        [protected]
        PhonePe customer support has been notified about the posted complaint.
        Oct 13, 2020
        Updated by S. Kolappan
        Dear Team,

        Providing additional information on this Complaint and Link which my Kids used is shared below.

        https://winkaro-loot.tk/

        Thanks in advance.
        Regards
        S. Kolappan.
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          A
          Ak Shiva
          Oct 10, 2020
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          Address: Vill-ishakpur, Post-Nagal, Dist-Saharanpur

          Sir I send money to a wrong account now he is not ready to return it back the phone pay no is [protected] to whom I send money
          PhonePe customer support has been notified about the posted complaint.
          Oct 10, 2020
          Updated by Ak Shiva
          Sir I send money to a wrong account now he is not ready to return it back the phone pay no is [protected] to whom I send money
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            M
            MukundTIWARI
            Oct 9, 2020
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            Address: Modinagar Ghaziabad

            Hi Phone pe customer executive call me number his number is [protected] and ask me to do some verification after clicking verification link Rs 1962 debited from my account. Phone pe executive did fraud activity and cheated me. I have already complaint to Phone pe but no response from their side till now.

            Phone pe caller Number - [protected]
            My Number - [protected]
            Date of Fraud - 09/10/2020
            Fraud transaction amount - Rs -1962/-
            PhonePe customer support has been notified about the posted complaint.
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              S
              Suresh Babu Tn
              Oct 9, 2020
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              Address: Pavagada

              Mobile banking activation corporation Bank
              PhonePe customer support has been notified about the posted complaint.
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                S
                Sunilgali
                Oct 9, 2020
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                Address: Ongole mandal throvagunta road near chruch

                My order is change but I need refund
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  sathi7075
                  Oct 8, 2020
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                  Dear sir/madam,
                  wrong account number money tranfer, transaction number.
                  Transction id - p2010081745221686747852
                  transction id - p2010081637196958778814
                  PhonePe customer support has been notified about the posted complaint.
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                    S
                    sandeepnishad
                    Oct 8, 2020
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                    Sir maine unhe bank ka statement bheja hai phir bhi wo meri problm solve nhi kr rhe
                    UTR id[protected]
                    Beneficiary acount no [protected]
                    Acount holder name sandeep kumar nishad pls help
                    PhonePe customer support has been notified about the posted complaint.
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                      Arthifan
                      from Hyderabad, Telangana
                      Oct 8, 2020
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                      Amount debit
                      My account
                      But not credit other account
                      Amount :9, 200/-
                      Please refund sir
                      Pay ment ref :
                      P2010071043075274068124
                      PhonePe customer support has been notified about the posted complaint.
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                        S
                        sandeepnishad
                        Oct 8, 2020
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                        Resolved

                        Sir maine 6000 rs sbi se bank of baroda me transfer kiya phone pe se transection sucesful but mony bob me nhi recieve hua
                        Transection id P2010062023165971482295 aur. Utr id[protected] hai beneficiary account no [protected] hi ifsc barb0manjha, name sandeep kumar nishad hair pls help Transection date 6 oct 2020
                        Oct 8, 2020
                        Complaint marked as Resolved 
                        PhonePe customer support has been notified about the posted complaint.
                        Oct 08, 2020
                        Updated by sandeepnishad
                        Phone pe ne msg kiya

                        Oct 08, 2020
                        Updated by sandeepnishad
                        Transection id P2010062023165971482295
                        UTR id[protected]
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                          S
                          Shiv led light
                          Oct 7, 2020
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                          Address: Madri industrial area 1

                          Transication id p2010051153394199126350 not recieve payment in my account so plz request u
                          PhonePe customer support has been notified about the posted complaint.
                          Wrong person sent to money
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                            N
                            Nasir ahmef
                            Oct 7, 2020
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                            Phonepe has blocked my primary account for no reason. I am a regular user of phone pe and i have not violated any rules and regulations. I have 3100rs. And my gold r also in locker. Plz unblock my acc as soon as possible.
                            PhonePe customer support has been notified about the posted complaint.
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                              J
                              Jyoti Wankhade
                              Oct 7, 2020
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                              Address: Akola

                              My bank account balance in lost 55000 money...

                              Please give me the my money
                              PhonePe customer support has been notified about the posted complaint.
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                                P
                                PhEnam10
                                Oct 6, 2020
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                                Yesterday i transaction with my friend but the transaction failed and my money debited my account and not refund till now, so i request please refund my 500 rupess
                                PhonePe customer support has been notified about the posted complaint.
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                                  S
                                  S Chinnama Chinnama
                                  Oct 6, 2020
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                                  Address: DISTRICT AND SESSIONS COURT, JEYPORE, COURT COMPLEX NEAR CHRISTIAN PETA

                                  Amount debited from my account but could not reach to merchant
                                  my Transaction ID -P2009251133277554210603
                                  PhonePe customer support has been notified about the posted complaint.
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                                    D
                                    Dinesh169
                                    Oct 6, 2020
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                                    Address: Not known
                                    Website: report. [email protected]

                                    I called phone pe customer service no [protected] on 3/10/2020 for some transaction problem on phone pe and the person on the call saying that we will definitely help you with the problem please have confidence on us and follow us with the process. And said you will be receiving a call in this matter, receive the call and get your difficulty solved. Afterwards I received a call from mobile. No. [protected] telling his name Prakash Rao and he told me to follow the instructions which I followed and in between the call got disconnected. After a few seconds again a call I received from mobile. No. [protected] telling me the call got disconnected and said he is speaking the same person your problem will get resolved and asked me to follow from where I had left. The call again got disconnected after some time. After which I received call from mobile no [protected] telling his name Rahul Rao.like this Rs 91460 got deducted from my bank account.
                                    PhonePe customer support has been notified about the posted complaint.
                                    Oct 06, 2020
                                    Updated by Dinesh169
                                    I got a call from mobile number [protected] on 4/10/2020 at about 2.16 pm saying he was speaking from phone pe and had called from support. Phone pe regarding his complaint or problem. When I asked his name he told me his name was Deepak Aggarwal. I asked him firmly why had he called me, he at once disconnected the call.
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                                      A
                                      Althaf0646
                                      Oct 5, 2020
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                                      Respected Phonepe
                                      I've made a transaction Successful 10.47 PMK on 28th September 2020 for RS: 3000. The Transaction ID is P2009282247186899122605. Though the amount was debited from my account, the recipient has not been credited. The issue needs to be resolved.
                                      PhonePe customer support has been notified about the posted complaint.
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                                        A
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                                        Address: SADAR BAZAR,BANERA DISTT.BHILWARA RAJ.PIN-311401

                                        I depost online electricity bill in favour of ajmer vidyut vitran nigam ltd my k.No.[protected] but amount deducted from my account and bill status show in avvnl site unpaid so i requested pl.Look in to the matter and solve my problem if bill not deposit pl refund my amount 2295/-
                                        PhonePe customer support has been notified about the posted complaint.
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