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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 69

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T
Tubai Singha Roy
Oct 1, 2020
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Website: Phone pe

Sender sends money through phone pe upi, transaction was successful money debited from sender's bank but amount not credited in my account.. Please check and do the needful
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    Himanshu Butani
    Oct 1, 2020
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    Transaction ID: P2009301213415824803423 i have a one recharge in my husband mobile number and not receive in account. i have call to support people say this process after my account in debit RS:-27000 fraud truncation. please help me immediately

    MY CONTACT NO:-[protected]
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      mahendra s singh
      Sep 30, 2020
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      Please find enclosed herewith the five attachment.
      Sir I have done Rs. 700 Upi payment through Phone pay app. Amount debit in my bank account but merchant account not credit. As per merchant asked no msg received in this regard. Marchant show your statement but amount not reflect . (Statement Attached) My tranction time 06:38 PM and dated 25.09.2020. Your customer care asked payment credited marchant bank account but marchant statement did not show Rs. 700 in statement. I am already complaint my concern bank. Please resolve issue the earlier and charge back in my bank account. If amount credited in marchant account please disclose above amount entry.
      Thanks
      MAHENDRA SINGH
      Mob. No. [protected]
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        M
        mandar ingale 30
        Sep 30, 2020
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        I had made one payment through phone pe it was on pending for 8 hrs and after that phone pe showing it successful but receiver said he has not received money.I also raised ticket to phone pe but no use.
        Transaction id P2009261842535964657253
        UTR No.[protected]
        Please help me to get issue solved.
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          S
          Softy Chary
          Sep 30, 2020
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          Address: PhonePe

          I have transferred money to my brother account through phonepe, the transaction show success message amount transfer successfully to kotkoju narendrachary but that amount not credited in his account. That amount credited another person account. They are showing front end right person name and transfer to another person in background.
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            P
            Pârãs Gûptâ
            Sep 29, 2020
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            Address: Jain colony nagre ki pahadiya

            After 48 hours i dont get money to my bank account
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              D
              Deepak Tribhuvan
              Sep 28, 2020
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              Address: Aurangabad ,waluj

              Amount 5, 500 Rs deducted on 23 Sep (6:08) and the transaction was successful but amount not reached to the receiver’s bank yet. Every time I get a reply from your support team plz wait for 24 hr and now today 5 days passed and still money not credited to th receivers bank.
              So look into this issue and give a proper service for this kind of issues.
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                M
                mridul mohan verma
                Sep 28, 2020
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                Dear sir
                With reference to above cited subject i have made the transaction for making the payment of the credit card bill on 25.07.2020 but the same is not yet credited in the account. Also the transaction details sent to icici bank but the same is not confirmed.
                Please do the needful.
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                  S
                  swaptam
                  Sep 28, 2020
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                  Now i received call from this number [protected]
                  He said that you won 4999 rupees in your phone pay wallet...
                  And he ask me about my a/c information and upi pin when i refused him to give my all personal information
                  He abused me and talk to me like uneducated person
                  So please take action against him as soon as possible and inform me...
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                    S
                    Santosh Unnikrishnan
                    Sep 28, 2020
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                    Address: Lal building 36goasteet 4th floor roomnu 72near gpo fort mumbai 400001

                    Dear sir /madam.
                    My name ia santosh ezhuthachan, on 2/9/2020 fraud had happen from my account feom phone pe 90000rs had been withdrawn . I got reward from phone pe app i had claim it but it gone some one ccount .so i call customer care they told me that your money will come back do as we say write your name and phonenumber your money will come nothing has happen suddenly my 90000rs withdrawn from my account afterthat happen another customer calls back and telling me tha you had been fraud just fir complain.what that mean i filed complain in cyber and bank of india i want my money back sir other wise i put media and youtube that phonepe is fraud app.pls help and return my money .regards santosh ezhuthachan
                    My emailid is [protected]@gmail.com
                    My mobile number is [protected].
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                      S
                      Shanmukhn
                      Sep 28, 2020
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                      Address: OUTSHINY INDIA PVT LTD , No.17th, Ganesh Nagar, Narayanappa Layout, Kodigehalli, Bangalore-560097

                      I have transfered 25k on[protected] and the transaction ID is P2009191624313315476038. Till date i called for 4 times to call center in every interval of 3 days and explained my issue. Every time they will tell that within two days the issue will be resolved and not able to give any solution .
                      I really fedup with Phonepe incapability to handle this issue and approached my bank But they told we can't do anything about this transaction, phone pe is 3rd party of this transaction so bank well not help..Take necessary action to give solution to my problem.
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                        D
                        Durga Prasad Palepu
                        from Manuguru, Telangana
                        Sep 28, 2020
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                        I have transaction through phonepe on 26.09.2020 10:30am. But trasaction has failed but that has not recieved to reciever and i didi not refund that please check and refund that amount on urgent basis.
                        Transation date : 26.09.2020
                        Time : 10:30am
                        Transaction amount :14000.
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                          M
                          Mahesh Warkhinde
                          Sep 27, 2020
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                          Sir plz help my phone pay account number is [protected] so other phone pay amount transfer in my account but transactions successfully but issued my phone pay account money not credit so plz help
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                            mukeshbairwa.21
                            Sep 26, 2020
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                            Address: 276, bundi Raod Bus Stand Ke pass Anwa Tonk Deoli
                            Website: www.mukesh.org.in

                            I have deposited payment by phonepe payment debited on my account of phonepe [protected] but payment is not credited an receiver account money is long time pending so please check and revered money on my account no. [protected] bank name HDFC bank Boytawala jaipur IFSC Code : HDFC0003439 name Mukesh Kumar Bairwa.
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                            Sep 26, 2020
                            Updated by mukeshbairwa.21
                            i have transfer amount by phonepe but receiver account not credited amount so please check and send my money on my accoun

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                              S
                              Sayali12345
                              Sep 26, 2020
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                              I had made payment through upi app (Phonepe). The amount is deducted from my bank account and transaction successful receipt is generated. So i contact receiver, he said that we have not received any payment. After that i raised complain to phonepe via. App and also by mail. They always tell me for wait for so more time and more than 13 days lapsed but they are not resolving the problem.
                              The details of transaction is as below:

                              Date & time of transaction: 13 september 2020 (06:46 pm)
                              Bank account: sbi account
                              Txn. Id: 2009131846470661166733
                              PhonePe customer support has been notified about the posted complaint.
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                                Gourav Kar
                                Sep 25, 2020
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                                I have recharged Tata Sky through phone pe on 19 th sept 2020 at 6 PM. My money got deducted from account and recharge was not successful. I have registered a complaint in phone pe but following up for many days they are extending the date only but not getting any results regarding refund of the amount .They are so unprofessional they are not giving reply also. I am sharing the screenshot of the amount and transaction id. Please see into this matter as soon as possible. They are just frauding people against the name of digital payment.
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                                Sep 25, 2020
                                Updated by Gourav Kar
                                I am also updating the complain no in phone pe against the refund of the amount

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                                  nama09
                                  Sep 25, 2020
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                                  While transfering through phone pe my money debited 5000 from my sbi account but it's not credited to my another account of idfc first bank. And big thing phone pe showing transaction is successful..
                                  Tickets no.[protected]
                                  Transaction id p2009230842511398853198
                                  2 days days over..
                                  I called phone pe but they can't understand and can't respond..
                                  They r saying transaction successful now we can't do anything.
                                  I visited called both sender and receiver bank.
                                  But they also told we can't do anything about this transaction, phone pe is 3rd party of this transaction so bank well not help..
                                  I want complete solution about this transaction.
                                  PhonePe customer support has been notified about the posted complaint.
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                                    Jeevana Gudimalla
                                    Sep 24, 2020
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                                    It not showing details if my bank balance i need to check it immediately... It not even sending messages... Immediately its taking around 15 to 20 minute... How can one wait fr that long... Without bank balance and... Notification
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                                      தினேஷ் சாணக்கியன்
                                      Sep 23, 2020
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                                      Address: [email protected]

                                      Am sent someone person foe amount 6710 at today 12 p. M. But they are not revived amount. Transaction are failed. But debited from my account 6710 rupees
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                                        fashion blogs
                                        Sep 23, 2020
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                                        I got call from west Bengal and they are saying that i got reward of rs. 3150 which was not reword that was the credit bill payment. They also sent me the notification in phonepe which was unbelievable that how they can access my phonepe and sent me notification on phone pe.
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