Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3493
Resolved
261
Unresolved
3232
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 71

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Princerajatmast
Sep 14, 2020
Report
Copy

My transaction was successful then merchant checked his all accounts and bank accounts payment didn't reflect there and money is also not refunded
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    4
    43214321
    Sep 14, 2020
    Report
    Copy

    Myself p. Ramu,

    I have done one transaction on 6th sep 2020. My transaction is successful

    But the receiver does not received any amount from my transaction
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jannies levis
      Sep 13, 2020
      Report
      Copy

      Address: Hubli

      Payment is done by friend it’s showing successfully but it’s not credited in my Phone AC
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jatin Sharma 005
        Sep 13, 2020
        Report
        Copy

        Address: Himachal Pradesh
        Website: Chrome

        Sir I am add 4500₹ phone pe but mistake le I close my phone pe wallet pe refund my money
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Darshan Gowda777
          Sep 11, 2020
          Report
          Copy

          Dear sir,

          I've done a transaction on 31st August 2020 of Rs.21, 100 of college fees to bank account through PhonePe but the transaction is still pending both Phonepe customer care and bank customer care is not responding correctly please help me to get my money back please.
          Transaction ID -P2008312323044506042038
          UTR[protected]
          A/c No [protected]
          Please get this problem solved please.
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Miya kei
            Sep 11, 2020
            Report
            Copy

            Address: Instagram

            I ordered clothing of 2550rs on 3 september but i didnt got the things i paid for so i wanted my money to be refunded
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Deepak7211
              Sep 11, 2020
              Report
              Copy

              Sir by mistake I do wrong transaction of 2100 rupees please refunded me
              PhonePe customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Avinash Kahar
                Sep 10, 2020
                Report
                Copy

                Transaction id : p2008311408214164681292
                Mobile number : +[protected]
                Date : 31/08/2020
                Amount : rs. 20000
                I made a transaction of amount rs. 20, 000 on 31 aug, 2020 from dena bank to bank of baroda into my friend's account. Amount debited successfully from my account but did not credited into my friend's account. I also have tried to contact phonepe customer care multiple time since then but no proper output.
                Please check all attachment of transaction made and conversation made.
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Veerendar Nayak
                  Sep 9, 2020
                  Report
                  Copy

                  Address: Mahabubabad, Telanagana

                  Money has not reach my account, im give so many complaints but not use finally im raise the complaint and ticket no[protected]
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    mary24
                    Sep 9, 2020
                    Report
                    Copy

                    I want to recharge another number but by mistake it is done for the other one plzz as soon as possible plzz reverse it back
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dinesh Rajbar
                      Sep 9, 2020
                      Report
                      Copy

                      I dineshkumar rajnath rajbhar had payment made through phonepe registered number [protected] on 15th august, 2020 at 12.45 pm of rs.5000 through transaction id : n2008151245357323242433 which was debited from my sbi bank account number : [protected] but still phonepe had not credited to american express credit card no.-[protected].
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        munish madaan
                        Sep 8, 2020
                        Report
                        Copy

                        Address: 119 b st.no-3 avtar nagar jalandhar city

                        Amount debit my account but electricity bill not pay and refund my money please help me.
                        PhonePe customer support has been notified about the posted complaint.
                        Sep 08, 2020
                        Updated by munish madaan
                        amount debit my account but electricity bill not pay
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          Kasif Kashif
                          from Etawah, Uttar Pradesh
                          Sep 8, 2020
                          Report
                          Copy

                          I paid my home's bill for august 2020 to uttar pradesh power co-operation via phonepe app worth ₹595.50 on 06th september 2020 at 18:58 but it is still ₹595.50 completely outstanding amount on uppcl's website. Whenever i call to phonepe's so-called customer care services then they always try to avoiding me with their silly and nonsense excuses cum makes me on-hold for 15 to 20 minutes. I am really making fool by phonepe. I should say that freecharge is much better than phonepe.
                          PhonePe customer support has been notified about the posted complaint.
                          Sep 08, 2020
                          Updated by Kasif Kashif
                          Worst Mobile Wallet Service in our India. Each and Every Company is existing to make fool to our Indians. But I always say:
                          🇮🇳🇮🇳🇮🇳 जय हिन्द जय भारत 🇮🇳🇮🇳🇮🇳
                          Sep 09, 2020
                          Updated by Kasif Kashif
                          Still PhonePe is not fullfil My Transaction nor refunding My Money. PhonePe is No. 1 Fraudster in Our India.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Purva25
                            Sep 8, 2020
                            Report
                            Copy

                            I have initiated payment of rs 19, 139 of aligarh muslim university course fees, by phonepe, the transaction got successful in phonepe, but on amu portal it is showing failed. That is, fees not submitted.
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jýoti Mehra
                              Sep 8, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kurukshetra

                              Mere nd mere frnd k sath fraud hua inhonefraudd kar k hamare ac se 27000 rs kat liye ab vapis nhi de rahe phone pay walo k sath action lena chaye ye app bund karvana chaye
                              Sep 8, 2020
                              Complaint marked as Resolved 
                              Rocky dubey k bhi 25000 rs inhone frod se liye ab vapis nhi kar rahe hum custmer care par call kar k thak chuke hai koi bhi nhi sunta phone pe bilkul ford app hai is site par koi nhi sunta
                              PhonePe customer support has been notified about the posted complaint.
                              Phone pe No.O7866O☎️283O3, Call me helpth Floor,
                              Tower B, Peninsula Business Park, Off Senapati
                              Bapat Marg, Lower Parel, Mumbai 400013 xx if xx
                              Annugupta55's reply, Jan 5, 2021
                              Teri behan ke Bhosde me keede pade saale fraud
                              Phone pe No.O7866O☎️283O3, Call me helpth Floor,
                              Tower B, Peninsula Business Park, Off Senapati
                              Bapat Marg, Lower Parel, Mumbai 400013 xx if xx
                              Annugupta55's reply, Jan 5, 2021
                              Annugupta55's reply, 0 minutes ago
                              Teri behan ke Bhosde me lowda saale fraud
                              Phone pe No.O9O647☎️13253, Call me helpth Floor,
                              Tower B, Peninsula Business Park, Off Senapati
                              Bapat Marg, Lower Parel, Mumbai 400013 xx if xx
                              Annugupta55's reply, Jan 5, 2021
                              Teri behan ke Bhosde me lowda saale fraud
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ajay Yadav Haryana
                                Sep 7, 2020
                                Report
                                Copy

                                Address: 1ST Nangal Mohanpur, Po- Rasulpur

                                Hlo sir, i make a payment for ssc constable fee through phonepe on 3 sep, 2020 but money debited from my account and received in beneficiary account and payment not successful and not refund in my account. My phonepe transaction i'd is - p2009030944595743359617 |
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Savita Jadhavar
                                  Sep 7, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I did one UPI transfer from phone pe on 31st August 2020, the transaction status showed pending and to wait for 48 hours. I waited. Then I was told to wait till 5th September I again waited. Then again when I called the customer care they told me wait till 7th . I don't understand where my money is!
                                  And why one transaction which is pending since 8 days hasn't been failed or transferred still!! What kind of service are you providing phonepe?
                                  Oct 18, 2020
                                  Complaint marked as Resolved 
                                  PhonePe customer support has been notified about the posted complaint.
                                  Sep 08, 2020
                                  Updated by Savita Jadhavar
                                  P2008311402446371259195 transaction ID.
                                  DATE 31st August 3020 02:02pm
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    satyagurawaliya
                                    Sep 7, 2020
                                    Report
                                    Copy

                                    Address: leh
                                    Website: support.phonepe.com

                                    Sir pls my payment not successfully and my amount is refund my phonepe
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Lunso Quinker
                                      Sep 7, 2020
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Transaction successful, amount debited but not credited to the recipient

                                      I've made a transaction on 24th August for 4K rupees. The Transaction ID is P2008241736298957417363. Though the amount was debited from my account, the recipient has not been credited. I've complaint PhonePe but they say the AXIS bank server was down so they can't do anything. I've raised a complaint to my mother bank(SBI), they declined to raise a complaint saying PhonePe is third party.
                                      Note: The amount deducted should either be...
                                      Helpful
                                      Found this helpful?
                                      2 Comments
                                      Report
                                      Copy
                                      S
                                      shriyu ratnparkhi
                                      Sep 6, 2020
                                      Report
                                      Copy

                                      He said to invest money nd he will give double of that. But he didn't return my money. Please help me i want my money back. Please
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit