Submit a Complaint
Claimed

PhonePe Complaints & Reviews

www.phonepe.com
1
Updated: Aug 30, 2025
Complaints 3487
Resolved
260
Unresolved
3227
Bad 😕 It seems that PhonePe has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PhonePe

PhonePe reviews & complaints page 71

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Deepak7211
Sep 11, 2020
Report
Copy

Sir by mistake I do wrong transaction of 2100 rupees please refunded me
+1 photos
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Avinash Kahar
    Sep 10, 2020
    Report
    Copy

    Transaction id : p2008311408214164681292
    Mobile number : +[protected]
    Date : 31/08/2020
    Amount : rs. 20000
    I made a transaction of amount rs. 20, 000 on 31 aug, 2020 from dena bank to bank of baroda into my friend's account. Amount debited successfully from my account but did not credited into my friend's account. I also have tried to contact phonepe customer care multiple time since then but no proper output.
    Please check all attachment of transaction made and conversation made.
    +3 photos
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Veerendar Nayak
      Sep 9, 2020
      Report
      Copy

      Address: Mahabubabad, Telanagana

      Money has not reach my account, im give so many complaints but not use finally im raise the complaint and ticket no[protected]
      +1 photos
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mary24
        Sep 9, 2020
        Report
        Copy

        I want to recharge another number but by mistake it is done for the other one plzz as soon as possible plzz reverse it back
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dinesh Rajbar
          Sep 9, 2020
          Report
          Copy

          I dineshkumar rajnath rajbhar had payment made through phonepe registered number [protected] on 15th august, 2020 at 12.45 pm of rs.5000 through transaction id : n2008151245357323242433 which was debited from my sbi bank account number : [protected] but still phonepe had not credited to american express credit card no.-[protected].
          +1 photos
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            munish madaan
            Sep 8, 2020
            Report
            Copy

            Address: 119 b st.no-3 avtar nagar jalandhar city

            Amount debit my account but electricity bill not pay and refund my money please help me.
            PhonePe customer support has been notified about the posted complaint.
            Sep 08, 2020
            Updated by munish madaan             amount debit my account but electricity bill not pay
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Kasif Kashif
              from Etawah, Uttar Pradesh
              Sep 8, 2020
              Report
              Copy

              I paid my home's bill for august 2020 to uttar pradesh power co-operation via phonepe app worth ₹595.50 on 06th september 2020 at 18:58 but it is still ₹595.50 completely outstanding amount on uppcl's website. Whenever i call to phonepe's so-called customer care services then they always try to avoiding me with their silly and nonsense excuses cum makes me on-hold for 15 to 20 minutes. I am really making fool by phonepe. I should say that freecharge is much better than phonepe.
              +1 photos
              PhonePe customer support has been notified about the posted complaint.
              Sep 08, 2020
              Updated by Kasif Kashif               Worst Mobile Wallet Service in our India. Each and Every Company is existing to make fool to our Indians. But I always say:
              🇮🇳🇮🇳🇮🇳 जय हिन्द जय भारत 🇮🇳🇮🇳🇮🇳
              Sep 09, 2020
              Updated by Kasif Kashif               Still PhonePe is not fullfil My Transaction nor refunding My Money. PhonePe is No. 1 Fraudster in Our India.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Purva25
                Sep 8, 2020
                Report
                Copy

                I have initiated payment of rs 19, 139 of aligarh muslim university course fees, by phonepe, the transaction got successful in phonepe, but on amu portal it is showing failed. That is, fees not submitted.
                PhonePe customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jýoti Mehra
                  Sep 8, 2020
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Kurukshetra

                  Mere nd mere frnd k sath fraud hua inhonefraudd kar k hamare ac se 27000 rs kat liye ab vapis nhi de rahe phone pay walo k sath action lena chaye ye app bund karvana chaye
                  Sep 8, 2020
                  Complaint marked as Resolved 
                  Rocky dubey k bhi 25000 rs inhone frod se liye ab vapis nhi kar rahe hum custmer care par call kar k thak chuke hai koi bhi nhi sunta phone pe bilkul ford app hai is site par koi nhi sunta
                  PhonePe customer support has been notified about the posted complaint.
                  View replies
                  Phone pe No.O7866O☎️283O3, Call me helpth Floor,
                  Tower B, Peninsula Business Park, Off Senapati
                  Bapat Marg, Lower Parel, Mumbai 400013 xx if xx
                  Reply
                  Annugupta55's reply, Jan 5, 2021
                  Teri behan ke Bhosde me keede pade saale fraud
                  Phone pe No.O7866O☎️283O3, Call me helpth Floor,
                  Tower B, Peninsula Business Park, Off Senapati
                  Bapat Marg, Lower Parel, Mumbai 400013 xx if xx
                  Reply
                  Annugupta55's reply, Jan 5, 2021
                  Annugupta55's reply, 0 minutes ago
                  Teri behan ke Bhosde me lowda saale fraud
                  Phone pe No.O9O647☎️13253, Call me helpth Floor,
                  Tower B, Peninsula Business Park, Off Senapati
                  Bapat Marg, Lower Parel, Mumbai 400013 xx if xx
                  Reply
                  Annugupta55's reply, Jan 5, 2021
                  Teri behan ke Bhosde me lowda saale fraud
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Ajay Yadav Haryana
                    Sep 7, 2020
                    Report
                    Copy

                    Address: 1ST Nangal Mohanpur, Po- Rasulpur

                    Hlo sir, i make a payment for ssc constable fee through phonepe on 3 sep, 2020 but money debited from my account and received in beneficiary account and payment not successful and not refund in my account. My phonepe transaction i'd is - p2009030944595743359617 |
                    +1 photos
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Savita Jadhavar
                      Sep 7, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      I did one UPI transfer from phone pe on 31st August 2020, the transaction status showed pending and to wait for 48 hours. I waited. Then I was told to wait till 5th September I again waited. Then again when I called the customer care they told me wait till 7th . I don't understand where my money is!
                      And why one transaction which is pending since 8 days hasn't been failed or transferred still!! What kind of service are you providing phonepe?
                      Oct 18, 2020
                      Complaint marked as Resolved 
                      PhonePe customer support has been notified about the posted complaint.
                      Sep 08, 2020
                      Updated by Savita Jadhavar                       P2008311402446371259195 transaction ID.
                      DATE 31st August 3020 02:02pm
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        satyagurawaliya
                        Sep 7, 2020
                        Report
                        Copy

                        Address: leh
                        Website: support.phonepe.com

                        Sir pls my payment not successfully and my amount is refund my phonepe
                        +1 photos
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Lunso Quinker
                          Sep 7, 2020
                          Resolved
                          Report
                          Copy
                          Resolved

                          Transaction successful, amount debited but not credited to the recipient

                          I've made a transaction on 24th August for 4K rupees. The Transaction ID is P2008241736298957417363. Though the amount was debited from my account, the recipient has not been credited. I've complaint PhonePe but they say the AXIS bank server was down so they can't do anything. I've raised a complaint to my mother bank(SBI), they declined to raise a complaint saying PhonePe is third party.
                          Note: The amount deducted should either be...
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy
                          S
                          shriyu ratnparkhi
                          Sep 6, 2020
                          Report
                          Copy

                          He said to invest money nd he will give double of that. But he didn't return my money. Please help me i want my money back. Please
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Deepak Thanekar
                            Sep 5, 2020
                            Report
                            Copy

                            Address: wadhona Maharashtra

                            I will take money back plz help me
                            +1 photos
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sudha8412
                              from Sivakasi, Tamil Nadu
                              Sep 5, 2020
                              Report
                              Copy

                              Address: Muthukalipati, Rasipuram

                              Through phonepe rewards 9871 rupees. Debited my amount. Kindly return my amount
                              PhonePe customer support has been notified about the posted complaint.
                              View replies
                              Phonepe is a worst app. Cheating our hard earned amount. No proper response from customer service
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                [email protected]
                                Sep 4, 2020
                                Report
                                Copy

                                Installed app before 3 days and top wallet for rs.2000 and wallets shows the exact which was been transferred.
                                During payment, wallet option does not shows for payment and to use wallet balance while all banks which are been shows in drop down.
                                Please instruct how should I pay from my wallet balance.
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Chinky1512
                                  Sep 3, 2020
                                  Report
                                  Copy

                                  My phone pay n is [protected] and I transferred 3000 in my axis bank account from my uco bank account transaction id- P2009031922168706640231.
                                  But i am not received payment in axis bank account so I complained about it in phonepe customer care and he gave me resolution is we send money in your account in 5 days but my emi will be debit on 5 sep 2020 and i have no more money in this pendamic situatation. So now bank will be apply bouncing charge. Who is responsible so i complaint against phonpe company
                                  +1 photos
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Vividh Bharati
                                    Sep 3, 2020
                                    Report
                                    Copy

                                    I'm getting calls since last few months saying I have won rs.1190 and so on. I refused to take it so he abused. He has his no. registered on WhatsApp as puja kumari as phonepe business account and also on truecaller.
                                    The no. I get call from is [protected]. Today 3/09/20 at 4:10 p.m. (latest detail, I also got the call last month).
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Creezanti
                                      Sep 3, 2020
                                      Report
                                      Copy

                                      My friend has sent me a amount through Phone pe transaction ID:P200891928140631369548
                                      +2 photos
                                      PhonePe customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Yes Bank
                                        1
                                        (708)
                                        United Bank of India [UBI]
                                        1
                                        (1340)
                                        Indian Overseas Bank
                                        1
                                        (2359)