Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3487
Resolved
260
Unresolved
3227
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 75

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Naidu Sariki
Aug 8, 2020
Report
Copy

Address: Newgamers@apl

Sir this is s a naidu to this evening 08 aug 20 i saw tha one add from phonepe i click that add they show you get reward from phonepe rs 2702 and i follow that but i debit in my a/c in rs 2702 please refund my amount and wher i whant ask i don't no i call customer care but no use please help me what i can do. So please inform me by mail or message thank you.
+1 photos
PhonePe customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Ritik Gulia
    Aug 8, 2020
    Report
    Copy

    Sir i transfered by mistake my amount of 500 and 350 twice to a wrong number and now he is not refunding my amount. Transaction id is p2008081240224408781114 and p2008081238056003620064
    I want my money back it is transfered through my phonepe number [protected] to[protected]
    Please help me 🙏🙏😭
    +5 photos
    PhonePe customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shrichukewar
      from Mumbai, Maharashtra
      Aug 7, 2020
      Report
      Copy

      Hello sir,

      I got the phone call from this number [protected] and asking me to click on the bell icon. He was saying that 4999 money will get added to your phonepe wallet and accordingly you can transfer it to your account. If you are declining that then rs will get debited from your account. I uninstalled the phonepe app from my phone to avoid this misuse. He use very tough language like (Gali). I have recording
      Call. Please look into this concern on priority and reply to me.
      +1 photos
      PhonePe customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chhitiz Singh
        Aug 7, 2020
        Report
        Copy

        Hi somebody done a fraud with me of 40, 000\- inr ‭by this number +[protected]‬ & merchant id is bharatpe[protected]@yesbankltd
        Bharatpe[protected]@yesbankltd
        At 7-aug-2020 around 3:30pm

        Transction id: yesbac476fe9aa496402e05400144ff80a1
        Yesbac4735f772fc5e87e05400144ffa73d
        +2 photos
        PhonePe customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          knagare
          Aug 7, 2020
          Report
          Copy

          Hello sir,

          I got the phone call from this number [protected] and asking me to click on the bell icon. He was saying that 4999 money will get added to your phonepe wallet and accordingly you can transfer it to your account. If you are declining that then 38*84 rs will get debited from your account. I uninstalled the phonepe app from my phone to avoid this misuse. Please look into this concern on priority and reply to me.

          Thanks,
          Krishna
          PhonePe customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nellai citizen
            Aug 7, 2020
            Report
            Copy

            I lodged a complaint on 31/07/2020 about an unauthorised debit ofd rs.5000/- on 22/07/2020.
            (Ticket no.[protected]) in reply you informed me that you will resolve the problem before 04/08/2020 and inform me.
            But till date no response from you nor the amount credited to my account.
            Please look into the matter and credit the unauthorised debit of rs.5000/- immediately without fail.
            PhonePe customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Goldilocks
              Aug 7, 2020
              Report
              Copy

              Claimed fraud customer care to refund of a failed transaction, and took money from my account
              +1 photos
              PhonePe customer support has been notified about the posted complaint.
              Aug 07, 2020
              Updated by Goldilocks
              Request you to refund money
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ARK NEOGI
                Aug 6, 2020
                Report
                Copy

                Today I have received a message that have won rs.5000/-.These type messages I am receiving for last ten days. Pl confirm is it correct or fraud messages immediately
                PhonePe customer support has been notified about the posted complaint.
                Aug 06, 2020
                Updated by ARK NEOGI
                I have not received reply about my complany
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Varunakumari
                  Aug 6, 2020
                  Report
                  Copy

                  Address: Paderu

                  Dear sir/madam,.
                  Iam already last week complaint about my money.. But now onwrds not refund that money... So please sir accept my complaint and help to refund my money rs.5000/- and 4406/- total rs.9406/-
                  +3 photos
                  PhonePe customer support has been notified about the posted complaint.
                  Sir please refund my money...
                  phonepe fraudest transferRs.5000/- and other balance also..
                  Please refund my money...

                  Request to refund my money - Comment #3714938 - Image #0
                  Request to refund my money - Comment #3714938 - Image #1
                  Request to refund my money - Comment #3714938 - Image #2
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shivansh Setia
                    Aug 6, 2020
                    Report
                    Copy

                    Address: Banglore
                    Website: Phone Pe

                    Amount of rs.1999 has been debited from my phone pe account by fraud. This is done by a link. I have been shown this link for a long time. But i was ignoring it. Still this link is showning to me that is facing a lot of problem. The day after yesterday when i was paying someone over the phone pe account. Again&again that link shown.in which i did the upi pin enter so from my account got debited of rs.1999 i didn't get a refund from phone pe side nor me satisfied answer received.
                    +1 photos
                    PhonePe customer support has been notified about the posted complaint.
                    Aug 06, 2020
                    Updated by Shivansh Setia
                    I have not received a satisfied answer from the phone at all.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SSS_Doundkar
                      Aug 5, 2020
                      Resolved
                      Report
                      Copy
                      Resolved

                      Dear sir,
                      I got call from phone pe executive and he said me that i will get cashback of rs.5000 in my phonepe account so for that firstly i should follow his instruction Then only i will get the cashback so i followed his instruction but instead of receive cashback the amount got deducted from my account (rs.4999 ) as he is calling on behalf of phonepe department but later on i came to know that it was fraud call. so I have raised a complaint phonepe department immediately .
                      I hope my complaint resolve as soon as possible
                      I have Received call from this number - [protected]

                      Regards,
                      Prashant Doundkar.
                      [protected]
                      Aug 7, 2020
                      Complaint marked as Resolved 
                      Received acknowledgement email from [email protected] but complaint not yet resolved
                      PhonePe customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Adv Mazhar Baig
                        Aug 5, 2020
                        Report
                        Copy

                        I am a old customer of phonepe and using this app by regularly. But today 8:00 a.m. a massage came from phonepe alongwith phonepay logo about reward point rs. 1789 for credit in my account. At that time I understood that this massage came from phonepe. I use my security code and instead of credit amount rs. 1789 has debited into my account (regd. Mob no. [protected]). I have lodge complaint to hdfc customer care as well as phonepe customer care executive. And also lodged complaint to police station Vaijapur District Aurangabad Maharashtra and also lodged complaint in cyber crime branch Aurangabad rural, Maharashtra by e-complaint.
                        So I request you to take strict action against phonepay and to return my debited amount rs.1789/- as early as possible.
                        Thanking you,
                        Yours,
                        Baig Mazhar Karim Baig
                        Khangalli at tq. Vaijapur-423701 dist. Aurangabad(Maharashtra)
                        Cell no. [protected] alternative mobile no. [protected]
                        +1 photos
                        PhonePe customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shivansh Setia
                          Aug 5, 2020
                          Report
                          Copy

                          Address: Banglore

                          A link show has been happening on my phone's notification bar for many days, in which the text of the amount credit is being shown on my PHONE PE a/c. I have been ignorant for a long time, but yesterday I opened the link in which that was telling me that you enter your UPI PIN, then I ignored it and I closed it. Yesterday evening, when I was paying my friend, instead of paying my friend, that page with UPI pin opened again, in which I put UPI PIN, then my a/c got debited amount of Rs.1999 and transfer to a fraud person, but I only give my friend Close to Rs.150 and amount was not transfer to my friend. When I questioned it on the PHONE PE. I did not get any scientific response from the PHONE PE.
                          +1 photos
                          PhonePe customer support has been notified about the posted complaint.
                          Aug 05, 2020
                          Updated by Shivansh Setia
                          Not getting satisfactory reply from phone pe
                          Good
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            B.Pitchaikani
                            Aug 4, 2020
                            Report
                            Copy

                            Address: 2/332 Alampalayam coimbatore

                            Dear sir

                            Yesterday morning 3/8/3020 phonepe to sms roung your reward cerdit my account 1709 but i send amount ather people send my account less then balance please refund return to my account please sir
                            PhonePe customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Charan S Mann
                              from Noida, Uttar Pradesh
                              Aug 4, 2020
                              Report
                              Copy

                              Address: operating all over

                              Very poor service, no response from phone on the problem faced by customer. No monthly statement issued for wallet on line and phone.
                              PhonePe customer support has been notified about the posted complaint.
                              Logged in but not able to do any transaction due to mobile verification failed 30 times nonsense experience money deducting but not updated

                              Unable to raise complaint on line from phone - Comment #3717135 - Image #0
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ahmadi Saudagar
                                Aug 4, 2020
                                Report
                                Copy

                                Dear sir,
                                I have made payment of 1999 rupees to phone pay claim transaction id is p2008041157562228435000
                                I have made this transaction by mistake.

                                So i request you to please refund my amount as early as possible.

                                Regards
                                Ahmadi begam
                                +1 photos
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Susuruuuuuuu
                                  Aug 4, 2020
                                  Report
                                  Copy

                                  Transaction id:p2007251944387891462143
                                  Ticket :[protected]
                                  Transaction done on 25 july 2020
                                  +2 photos
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pinky Patil
                                    Aug 3, 2020
                                    Report
                                    Copy

                                    Address: Mathura Nagar. Sai nivas Nallasopara east
                                    Website: [email protected]

                                    Your a/c no xxxxxxx5380 has been successfully debited by rs. 1709.00 on 03/08/2020 22:50:50 with upi ref. No:[protected].

                                    Why has this been debited fromy ac please refund it
                                    PhonePe customer support has been notified about the posted complaint.
                                    Aug 03, 2020
                                    Updated by Pinky Patil
                                    Your A/C No XXXXXXX5380 has been Successfully Debited by Rs. 1709.00 on 03/08/2020 22:50:50 with UPI Ref. No:[protected].
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pooja1125
                                      from Mumbai, Maharashtra
                                      Aug 3, 2020
                                      Report
                                      Copy

                                      Address: D1-201 tulsi vihar so. gokul nagari khadakpada kalyan west

                                      Dear sir, i got a phone and he tell me that i received cashback 2000 in my phonepe account. Then i check the details and he said to me firstly you have to done these then you will receive your cashback but when i done this then rs.4040 deducted my phonepe account, he told me that he is from phonepe. But its fraud call. I also raise a complaint phonepe department. I hope my complaint resolve as soon as possible i also attached the mobile number [protected] i got a call from this number
                                      +1 photos
                                      PhonePe customer support has been notified about the posted complaint.
                                      Aug 03, 2020
                                      Updated by Pooja1125
                                      any update sir?
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        N
                                        Nagendra Lakkakula
                                        Aug 3, 2020
                                        Report
                                        Copy

                                        Address: Andhra Pradesh nellore venkateshwara puram
                                        Website: Hello sir good morning sir yesterday mng na phone pay Lo naa money paenai sir 3418 rupess sir my pho

                                        Hello sir good morning sir yesterday mng na phone pay lo naa money paenai sir 3418 rupess sir my phone ki phone pay link petadu dani na phone hang aepoenadi anduko claim reward and send your bank ani okka scratch card vachindi sir my phone panichealedu dani valla scarcth card valla na money poenai sir please help me my return vachetatu churandi sir please help me i requested my ([protected]) phone pay problem vachina dani valla photo petanu churandi sir add photo undi pic petanu churandi sir
                                        +1 photos
                                        PhonePe customer support has been notified about the posted complaint.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit