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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 75

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V
vaibhavbpatil3030
Aug 10, 2020
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Address: Rui Tal Indapur Dist Pune

I am vaibhav markad (Mob :- [protected]) on 08 august 2020 01:54 pm i transfer 20000 amount to mr. Bhgvan shankar mali contact no [protected] the status of transaction is successful but did not get money, i have complaint to phonpe on app but diid not response..
Transaction id :- p2008081354477411309270

I request a transfer amount to receiver or return me
PhonePe customer support has been notified about the posted complaint.
my complaint against transaction of 20000 to bhagvan shankar mali is resolved .. transaction is successfully done and amount get to receiver
thanks
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    R
    Rohit Vn
    Aug 10, 2020
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    Referral cashback not received

    I have referred my friend and he was first time user he made a transaction after installing through my link but i haven't received cash back...
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    V
    Vinaykumar02
    Aug 10, 2020
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    Hello phonphe,

    This morning i received a call from [protected] stating that he is a customer care agent from phonepe and he said that i have won a cashback of rupees 4500. He asked me to open the phonepe app and click on the bell symbol on app which will give me the cashback.

    I found that the request is to transfer rs. 4500 from my account to the [protected]@paytm account.

    On questioning this guy why the requests for money transfer he disconnected the call and it tried to call back but was not connecting.

    I declined the request, but could have been. Cheated if i was not attentive.

    Request you to either block this [protected]@paytm to prevent any further fraud.

    Thank you,
    Vinay kumar
    PhonePe customer support has been notified about the posted complaint.
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      V
      Vaasu12345
      Aug 9, 2020
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      Hello sir i got a message from phone pay that u won the reward of 1998 click link to cliam into your account i transfered account but it's fraud amount is debited from my bank account please kindly resolve my problem
      PhonePe customer support has been notified about the posted complaint.
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        Deekshith Karkera
        Aug 9, 2020
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        Address: Palayamajalu house noonjibalthila village&post kadaba taluk d.k

        3998 refund
        PhonePe customer support has been notified about the posted complaint.
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          V
          Vaasu12345
          Aug 8, 2020
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          I am requesting to refund my deduction amount without my notice please kindly resolve my issue
          PhonePe customer support has been notified about the posted complaint.
          Aug 08, 2020
          Updated by Vaasu12345
          I am requesting to please refund my deduction amount with the following attached image and resolve it soon please

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            N
            Naidu Sariki
            Aug 8, 2020
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            Address: Newgamers@apl

            Sir this is s a naidu to this evening 08 aug 20 i saw tha one add from phonepe i click that add they show you get reward from phonepe rs 2702 and i follow that but i debit in my a/c in rs 2702 please refund my amount and wher i whant ask i don't no i call customer care but no use please help me what i can do. So please inform me by mail or message thank you.
            PhonePe customer support has been notified about the posted complaint.
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              Ritik Gulia
              Aug 8, 2020
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              Sir i transfered by mistake my amount of 500 and 350 twice to a wrong number and now he is not refunding my amount. Transaction id is p2008081240224408781114 and p2008081238056003620064
              I want my money back it is transfered through my phonepe number [protected] to[protected]
              Please help me 🙏🙏😭
              PhonePe customer support has been notified about the posted complaint.
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                S
                shrichukewar
                from Mumbai, Maharashtra
                Aug 7, 2020
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                Hello sir,

                I got the phone call from this number [protected] and asking me to click on the bell icon. He was saying that 4999 money will get added to your phonepe wallet and accordingly you can transfer it to your account. If you are declining that then rs will get debited from your account. I uninstalled the phonepe app from my phone to avoid this misuse. He use very tough language like (Gali). I have recording
                Call. Please look into this concern on priority and reply to me.
                PhonePe customer support has been notified about the posted complaint.
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                  C
                  Chhitiz Singh
                  Aug 7, 2020
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                  Hi somebody done a fraud with me of 40, 000\- inr ‭by this number +[protected]‬ & merchant id is bharatpe[protected]@yesbankltd
                  Bharatpe[protected]@yesbankltd
                  At 7-aug-2020 around 3:30pm

                  Transction id: yesbac476fe9aa496402e05400144ff80a1
                  Yesbac4735f772fc5e87e05400144ffa73d
                  PhonePe customer support has been notified about the posted complaint.
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                    K
                    knagare
                    Aug 7, 2020
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                    Hello sir,

                    I got the phone call from this number [protected] and asking me to click on the bell icon. He was saying that 4999 money will get added to your phonepe wallet and accordingly you can transfer it to your account. If you are declining that then 38*84 rs will get debited from your account. I uninstalled the phonepe app from my phone to avoid this misuse. Please look into this concern on priority and reply to me.

                    Thanks,
                    Krishna
                    PhonePe customer support has been notified about the posted complaint.
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                      N
                      Nellai citizen
                      Aug 7, 2020
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                      I lodged a complaint on 31/07/2020 about an unauthorised debit ofd rs.5000/- on 22/07/2020.
                      (Ticket no.[protected]) in reply you informed me that you will resolve the problem before 04/08/2020 and inform me.
                      But till date no response from you nor the amount credited to my account.
                      Please look into the matter and credit the unauthorised debit of rs.5000/- immediately without fail.
                      PhonePe customer support has been notified about the posted complaint.
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                        G
                        Goldilocks
                        Aug 7, 2020
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                        Claimed fraud customer care to refund of a failed transaction, and took money from my account
                        PhonePe customer support has been notified about the posted complaint.
                        Aug 07, 2020
                        Updated by Goldilocks
                        Request you to refund money
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                          A
                          ARK NEOGI
                          Aug 6, 2020
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                          Today I have received a message that have won rs.5000/-.These type messages I am receiving for last ten days. Pl confirm is it correct or fraud messages immediately
                          PhonePe customer support has been notified about the posted complaint.
                          Aug 06, 2020
                          Updated by ARK NEOGI
                          I have not received reply about my complany
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                            V
                            Varunakumari
                            Aug 6, 2020
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                            Address: Paderu

                            Dear sir/madam,.
                            Iam already last week complaint about my money.. But now onwrds not refund that money... So please sir accept my complaint and help to refund my money rs.5000/- and 4406/- total rs.9406/-
                            PhonePe customer support has been notified about the posted complaint.
                            Sir please refund my money...
                            phonepe fraudest transferRs.5000/- and other balance also..
                            Please refund my money...
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                              S
                              Shivansh Setia
                              Aug 6, 2020
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                              Address: Banglore
                              Website: Phone Pe

                              Amount of rs.1999 has been debited from my phone pe account by fraud. This is done by a link. I have been shown this link for a long time. But i was ignoring it. Still this link is showning to me that is facing a lot of problem. The day after yesterday when i was paying someone over the phone pe account. Again&again that link shown.in which i did the upi pin enter so from my account got debited of rs.1999 i didn't get a refund from phone pe side nor me satisfied answer received.
                              PhonePe customer support has been notified about the posted complaint.
                              Aug 06, 2020
                              Updated by Shivansh Setia
                              I have not received a satisfied answer from the phone at all.
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                                S
                                SSS_Doundkar
                                Aug 5, 2020
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                                Resolved

                                Dear sir,
                                I got call from phone pe executive and he said me that i will get cashback of rs.5000 in my phonepe account so for that firstly i should follow his instruction Then only i will get the cashback so i followed his instruction but instead of receive cashback the amount got deducted from my account (rs.4999 ) as he is calling on behalf of phonepe department but later on i came to know that it was fraud call. so I have raised a complaint phonepe department immediately .
                                I hope my complaint resolve as soon as possible
                                I have Received call from this number - [protected]

                                Regards,
                                Prashant Doundkar.
                                [protected]
                                Aug 7, 2020
                                Complaint marked as Resolved 
                                Received acknowledgement email from [email protected] but complaint not yet resolved
                                PhonePe customer support has been notified about the posted complaint.
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                                  Adv Mazhar Baig
                                  Aug 5, 2020
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                                  I am a old customer of phonepe and using this app by regularly. But today 8:00 a.m. a massage came from phonepe alongwith phonepay logo about reward point rs. 1789 for credit in my account. At that time I understood that this massage came from phonepe. I use my security code and instead of credit amount rs. 1789 has debited into my account (regd. Mob no. [protected]). I have lodge complaint to hdfc customer care as well as phonepe customer care executive. And also lodged complaint to police station Vaijapur District Aurangabad Maharashtra and also lodged complaint in cyber crime branch Aurangabad rural, Maharashtra by e-complaint.
                                  So I request you to take strict action against phonepay and to return my debited amount rs.1789/- as early as possible.
                                  Thanking you,
                                  Yours,
                                  Baig Mazhar Karim Baig
                                  Khangalli at tq. Vaijapur-423701 dist. Aurangabad(Maharashtra)
                                  Cell no. [protected] alternative mobile no. [protected]
                                  PhonePe customer support has been notified about the posted complaint.
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                                    S
                                    Shivansh Setia
                                    Aug 5, 2020
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                                    Address: Banglore

                                    A link show has been happening on my phone's notification bar for many days, in which the text of the amount credit is being shown on my PHONE PE a/c. I have been ignorant for a long time, but yesterday I opened the link in which that was telling me that you enter your UPI PIN, then I ignored it and I closed it. Yesterday evening, when I was paying my friend, instead of paying my friend, that page with UPI pin opened again, in which I put UPI PIN, then my a/c got debited amount of Rs.1999 and transfer to a fraud person, but I only give my friend Close to Rs.150 and amount was not transfer to my friend. When I questioned it on the PHONE PE. I did not get any scientific response from the PHONE PE.
                                    PhonePe customer support has been notified about the posted complaint.
                                    Aug 05, 2020
                                    Updated by Shivansh Setia
                                    Not getting satisfactory reply from phone pe
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                                      B.Pitchaikani
                                      Aug 4, 2020
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                                      Address: 2/332 Alampalayam coimbatore

                                      Dear sir

                                      Yesterday morning 3/8/3020 phonepe to sms roung your reward cerdit my account 1709 but i send amount ather people send my account less then balance please refund return to my account please sir
                                      PhonePe customer support has been notified about the posted complaint.
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