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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 76

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C
Charan S Mann
from Noida, Uttar Pradesh
Aug 4, 2020
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Address: operating all over

Very poor service, no response from phone on the problem faced by customer. No monthly statement issued for wallet on line and phone.
PhonePe customer support has been notified about the posted complaint.
Logged in but not able to do any transaction due to mobile verification failed 30 times nonsense experience money deducting but not updated
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    A
    Ahmadi Saudagar
    Aug 4, 2020
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    Dear sir,
    I have made payment of 1999 rupees to phone pay claim transaction id is p2008041157562228435000
    I have made this transaction by mistake.

    So i request you to please refund my amount as early as possible.

    Regards
    Ahmadi begam
    PhonePe customer support has been notified about the posted complaint.
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      S
      Susuruuuuuuu
      Aug 4, 2020
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      Transaction id:p2007251944387891462143
      Ticket :[protected]
      Transaction done on 25 july 2020
      PhonePe customer support has been notified about the posted complaint.
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        P
        Pinky Patil
        Aug 3, 2020
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        Address: Mathura Nagar. Sai nivas Nallasopara east
        Website: [email protected]

        Your a/c no xxxxxxx5380 has been successfully debited by rs. 1709.00 on 03/08/2020 22:50:50 with upi ref. No:[protected].

        Why has this been debited fromy ac please refund it
        PhonePe customer support has been notified about the posted complaint.
        Aug 03, 2020
        Updated by Pinky Patil
        Your A/C No XXXXXXX5380 has been Successfully Debited by Rs. 1709.00 on 03/08/2020 22:50:50 with UPI Ref. No:[protected].
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          P
          Pooja1125
          from Mumbai, Maharashtra
          Aug 3, 2020
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          Address: D1-201 tulsi vihar so. gokul nagari khadakpada kalyan west

          Dear sir, i got a phone and he tell me that i received cashback 2000 in my phonepe account. Then i check the details and he said to me firstly you have to done these then you will receive your cashback but when i done this then rs.4040 deducted my phonepe account, he told me that he is from phonepe. But its fraud call. I also raise a complaint phonepe department. I hope my complaint resolve as soon as possible i also attached the mobile number [protected] i got a call from this number
          PhonePe customer support has been notified about the posted complaint.
          Aug 03, 2020
          Updated by Pooja1125
          any update sir?
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            N
            Nagendra Lakkakula
            Aug 3, 2020
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            Address: Andhra Pradesh nellore venkateshwara puram
            Website: Hello sir good morning sir yesterday mng na phone pay Lo naa money paenai sir 3418 rupess sir my pho

            Hello sir good morning sir yesterday mng na phone pay lo naa money paenai sir 3418 rupess sir my phone ki phone pay link petadu dani na phone hang aepoenadi anduko claim reward and send your bank ani okka scratch card vachindi sir my phone panichealedu dani valla scarcth card valla na money poenai sir please help me my return vachetatu churandi sir please help me i requested my ([protected]) phone pay problem vachina dani valla photo petanu churandi sir add photo undi pic petanu churandi sir
            PhonePe customer support has been notified about the posted complaint.
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              S
              sahaheer
              Aug 2, 2020
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              Address: kerala

              Sir i have transaction 1999 cash back ofer no cash back give me pls refundable that amnt
              PhonePe customer support has been notified about the posted complaint.
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                V
                Venkatesh kanda
                Aug 2, 2020
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                Address: 18-77, vinukonda

                Transaction failed. But money not receving my account. Other person also money not credited.phonepe registration number [protected]
                PhonePe customer support has been notified about the posted complaint.
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                  V
                  Varunakumari
                  Aug 1, 2020
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                  Address: Bakuru

                  Dear sir/ mam..,
                  Iam already complaint about my money... but we r not responding me.. please transfer my money Rs. 9406/-
                  PhonePe customer support has been notified about the posted complaint.
                  Aug 03, 2020
                  Updated by Varunakumari
                  Thank u for nnoticce... please help to refunnnd my mmoneyy as soon as posssible

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                    J
                    Jayanta Sribastab
                    Aug 1, 2020
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                    Please refund my amount.
                    PhonePe customer support has been notified about the posted complaint.
                    I have lost my amount in phone pe screcth card! I have refund my amount sir please
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                      C
                      Cyril Praveen
                      Jul 31, 2020
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                      One ad came you can claim reward of 1709 in phone person on clicking it redirect to phone person and amount got debited no cash back credited. Kindly check and refund
                      PhonePe customer support has been notified about the posted complaint.
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                        V
                        Varunakumari
                        Jul 31, 2020
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                        Address: Visakhapatnam

                        Dear sir/madam...,
                        I am already complaint about my money... Phoneme. But you r not responding me... Re.5000/-[utr:[protected]].. After thais happen yesterday ur phonepy customer call to me and tell refund my money. And 5/-charges apply. So fill link man... After that ur customer was fraudest to transfer remaining my available balance also rs.4406/[txn#[protected]].. We all r very trusting this site... But how have to allow this fraud... Sir please refund my rs.9406/- sir...
                        PhonePe customer support has been notified about the posted complaint.
                        Jul 31, 2020
                        Updated by Varunakumari
                        Rukmani [protected]@ybl..was debited my money...please refund my money

                        Aug 01, 2020
                        Updated by Varunakumari
                        Sir please respond my complaint... and refund my money sir
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                          Tanujabhatt
                          Jul 30, 2020
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                          2000 is debited from my account and till date i haven't received any refund from ur side
                          PhonePe customer support has been notified about the posted complaint.
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                            V
                            Varunakumari
                            Jul 29, 2020
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                            Address: Visakha

                            Dear sir/ madam..., yesterday i have received and open one link (Claim money reward).. After that in my account 5000/- was credited to that... So.. Sir please refund my money sir...
                            PhonePe customer support has been notified about the posted complaint.
                            Jul 29, 2020
                            Updated by Varunakumari
                            Sir please refund my money... i have send Rs. 5000/- unfortunatelly... so pkease cancel that debit and refund my money sir... iam hopefully waiting to see ur help...

                            Jul 29, 2020
                            Updated by Varunakumari
                            Claim. (Protected)@ upi have message me that i have won 5000/-to credit money on phone pay, instead of credit it they have deducted it from my account.. how phone pay could allow to have such kind of fraud... sir/mam please.. i have in critical position... so please refund my money... please sir iam requesting uu... please forward my money to mee... please help me... i hopelly waiting to see ur helping... please sir...

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                              V
                              Viveksam41
                              Jul 29, 2020
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                              I ordered a earphones from flipkart and done the payment through phonepe. I later cancelled the order but i didn't get my money back. I checked the phonepe account it's saying refund completed but i didn't get any money please help. I checked through mini statement but no money was there
                              PhonePe customer support has been notified about the posted complaint.
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                                A
                                ankitjamdar
                                Jul 28, 2020
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                                I make a payment on 27 may 2020 from phonepe app to Ajio app of Rs 2421.05, money was deducted but order not placed they says Transaction was failed. I complaint to phonepe they say ask to bank and bank says phonepe was a third party payment app we don't get these complaint. No one help me for refund of my money please help me for these issue.
                                PhonePe customer support has been notified about the posted complaint.
                                Sep 04, 2020
                                Updated by ankitjamdar
                                Where is my refund. The transaction was on 27 may.
                                Did you get your refund?
                                ankitjamdar's [Complaint's author] reply, Aug 30, 2020
                                No, I don't get refund.
                                Please give my refund. It's about 4 month.
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                                  S
                                  Shivu Kanakaraddi
                                  Jul 28, 2020
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                                  Utr no P2007252014276381203035 refund amt
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                                    V
                                    v.nagasuresh
                                    Jul 28, 2020
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                                    Address: THIRUPATHI ROAD, PILER

                                    Phone amount send throuh contact they are not reciving that amount please send my amount
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                                      S
                                      Surili
                                      Jul 28, 2020
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                                      Address: silvassa

                                      This is to inform you that a financial fraud has taken place on 19th march 2020 via phone pe merchant from my account without my permission & without my acceptance. As a result of that i have lost my 53490/- rupees which i want to claim back.

                                      Afterwards i have registered my complaint in icici branch on the same day itself bcz my fault was not there in the fraud case but the bank after 60 days denied that they are not liable to pay the money. They are blaming me unnecessary and haven't settled my claim till date..90 days have been passed after the incident took place but i haven't got my money back.. Investigation team had closed my s/r saying that bank will not pay the money.. I have also registered complaint at cms portal of rbi but there also my complaint was closed and i am not able to file appeal after closed status also bcz the page is not opening in website. I have also requested help from it cell silvassa but they haven't solved my problem saying that they have mailed to paytm for reversal of my money, but paytm is not reverting the status whether they will give my money or not..in this scenario of covid - 19 nobody is helping me and i need my hard earned money because my fault was not there in this financial fraud. So i am requesting you to file my appeal so that i can get my money back
                                      PhonePe customer support has been notified about the posted complaint.
                                      Aug 11, 2020
                                      Updated by Surili
                                      Plzz update the status of my complaint as on date .
                                      Aug 20, 2020
                                      Updated by Surili
                                      plzz update the status of my complaint no
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                                        Arish889
                                        Jul 28, 2020
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                                        I have sent 12500 wrongly. Please hèlp me to get this money.
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