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www.phonepe.com
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Last updated Mar 22, 2024
Complaints 3467
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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PhonePe reviews & complaints page 78

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R
Raghu Mogal
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About not getting referral money

I haven't get the money of my last referral, i personally suggested a guy and he installed the app and made his 1st transaction infront of me, he sent me 1 rupee, so please look in that, i really like to have that 200, help me in this issue, thank you....
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M
Monica Souji
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Amount I sent did not receive to other end yet.

I shared 35000 to a person through phonepe on 10th july. It didnt receive other end yet. Kindly do d needful as early as possible. Its urgent. I wanted that to give them soon, thats why sent through phonepe than choosing netbanking. But this is realy bad

Transaction id p2007101101532590129403...
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D
Darpan Computers
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Refund my amount

Kindly refund my am mount 14527 am mount failed but not refund yet
I am very sad about your services kindly refund my amount as soon as possible...
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K
kumar anand9905689
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Transaction related Rs4500

On 8th july 2020 time 07:18pm i sent money to my owner, my money deducted but owner did not receive money rs4500, still status is showing pending. I already called 7-8 times to customer care but they are telling tomorrow, day after tomorrow like this my ticket number is[protected]....
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B
Balubbala
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visa credit card

Address:Janatha nagar mysore 570009

Sir will pay worng a/c credit card bill pay please i will request you money returns my a/c...
+1 photos
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M
Muhammed Shefil-M
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I don't get recharged

The amount of phone pe debited of 149 rs for recharge, but still i didn't get recharged...
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G
GURUKUL INSTITUTE ITANAGAR
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Deduction of money

On 8/7/2020 in my phonepe account i hve received a reward of rs 1709.Whn i wanted to transfer the money to my sbi account rs of 1709 was deducted from my account and goes to a shopping site.i hve called several times to phonepe customer care bt doesnot get any response.kindly help...
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N
Narshimak
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Phonepe refund

Address:Telangana Deverkadra

My phonepe is transaction pending amount of Rupees 795/- my bank account is debit Rupees 795/- please Refund me...
+1 photos
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L
L.Viswanath l
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Regrading recharge to wrong number

Address:19-1-163B , Vinayaknagar Old town Anantapur

I recharged to a wrong number mistakanly of amount 499 to [protected]. Please credit my amount back....
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R
rashmibiswas
from Pune, Maharashtra
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Amount deducted but order not placed

Transaction id ax1638814ecf9fd4902b21fd0d07e1787

11:46 am on 10 jul 2020

Transaction was successful, amount deducted but order not placed...
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V
Vijay Polekar
Nov 30, 2021
This thread was updated on Nov 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i paid rs.10200 to ramdev mobile shopee using phone pe but amount not credited in ramdev mobile shopee account

Address:Dattnagar ,Ambegaon BK

I paid rs.10200 to ramdev mobile shopee using phone pe but amount not creidted in ramdev mobile shopee account.
Utr no[protected]. But amount debited from my account. Phone pe was at start is pending then after 3hours wastransaction successful. Seller say amount not creadited in account and will be return once deposited. But amount not return by ramdev mobile shopee and also complaint not resolve by phone pe...
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V
Vijay Polekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i paid rs.10200 to ramdev mobile shopee using phone pe but amount not credited in ramdev mobile shopee

Address:Dattanagar Chowk ,Ambegaon

I paid rs.10200 to ramdev mobile shopee using phone pe but amount not creidted in ramdev mobile shopee account.
Utr no[protected]. But amount debited from my account. Phone pe was at start is pending then after 3hours wastransaction successful.

So i lost my money due to phone pe...
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V
[email protected]
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I made payment but status is being processed and pending

I made payment and money is debited from bank but status is pending. Of payment. May i know the reason behind this....
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J
Jeevan Jazz
from Hyderabad, Telangana
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money debited to my account and not credited to merchant account

Transaction id :- p2007091642253854853556
Rs 205 was deducted from my account and not credited to merchant account.
It shows transaction pending in my phonepe.

Why is this problem persisting in the digital payment inspite of so many developments?

Kindly credit back my account...
+1 photos
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A
Archana Ramaiah
Sep 15, 2021
This thread was updated on Sep 15, 2021
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Gift coupon fake

Hello,

What gift card what Phonepe is providing on every transactions are fake, the code is not at all working, check with couple of codes but none of the codes are working with any app/brand.
Why you guys simply Chet us and we should forget about cashbacks now a day. Getting only useless gift cards.

Regards,
Archan...
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G
Gauravy31
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Money debited but didn't received recharge

Address:Wz-4, sadh nagar, palam colony, street no. 1

I did a fastag recharge of rs500 from my Phonepe app on 6 of July but didn't received any recharge. So I called customer care and they told me that the recharge will be done soon but it didn't happened. Then they told me that the recharge is done but when I checked my balance it was same as rs 39 which was before. Then they told me to raise a chargeback against sbi....
+2 photos
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B
bhakti me shakti
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Deducted money from my acount fraudly

Dear sir,
I have received in notification bar for phonepe scratch card voucher link from my mi browser. So i forget it at
This link was fraudable link. I opened only my appslock and transaction pin and apps lock same so i have typed my transaction
Pin suddendly rupees 1709 debited in my bank account. After i have checked my transaction this is
Unknown person and fraudable online request.

Pls find...
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M
Monty sonlanki
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I hasn't got any updates

I had complained about my money transfer problem and i didn't get any update or feedback from company....
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S
SANJAYKUMAR CHOUBEY
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100104238/100105069

Address:Railway colony, Qrno. D/10/2. Jharsuguda, odisha

As on yesterday at 16.30 hours, i was received a screen page of my mobile that you have own rupees 1609 and for credit into your account click the following, i was clicked and same value was debited from my account not credited. Such matters is sending in two number of screenshot also. Kindly observe the same and take suitable action in this regard and oblige me. Thanking you....
+3 photos
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S
Siva Krishna117
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Wrong phone pay transaction

I have send money to wrong number through phone pay and he swithed off his mobile please help me to get back my money....
+1 photos
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