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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 79

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S
Siddharth s
Jul 14, 2020
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Address: Jule solapur mhada m 89 sahayog Nagar Jule solapur Solapur

Respected, on 13/7/2020 my account got debited by 14000rs by mistake by someone from my family member. Later i know that then i complain registerd to phone pay team. The money transfer to 2 different accounts which i don't know them personally or officially please sir help to get back my money i got salary which i lost in this. Please sir help me to solve my this situation as early as possible
PhonePe customer support has been notified about the posted complaint.
Jul 14, 2020
Updated by Siddharth s Please solve my problem
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    S
    srihari nagesh
    Jul 14, 2020
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    Address: basthi avalapalli raod

    One day i paid electricty bill transaction failed but money detucted
    PhonePe customer support has been notified about the posted complaint.
    Jul 14, 2020
    Updated by srihari nagesh     i month ago
    Jul 14, 2020
    Updated by srihari nagesh     one day paid electricity bill transaction failed but money detucted
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      N
      nikhila95
      Jul 14, 2020
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      I have done transaction of 50k on phonepe on march 2nd 2020 but transaction has failed and amount has been debited and till today i did not get refund even though i have raised complaint in phonepe and bank
      PhonePe customer support has been notified about the posted complaint.
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        B
        BEATx official
        Jul 13, 2020
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        Its about 5 days onwards till my prblm isnt solved my money is pending from 4 days... plz solved this problem immediately
        PhonePe customer support has been notified about the posted complaint.
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          K
          kedar89
          Jul 13, 2020
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          Website: phonepe APP

          Hi all,

          I have purchased gold on phonepe (Mmtc-pamp) assuming that phonepe is trusted site even for investment. But to my surprise that is completely different i was able purchase gold using same bank account and on same platform after accumlation of around 13 gms i needed money so thought of selling it on there platform but was not able to it says unable to transfer to primary account try with another primary account. It has been 7 days since i raised a complaint but except the automated message saying your issue will be resolved by end of day every time nothing happened so far and when with great difficulty i could connect to there customer care which is sub standard by all the means were telling me we will update by eod each time and every time i spoke with different executive. Now i feel cheated by phonepe team and want either physical gold or equivalent money.
          PhonePe customer support has been notified about the posted complaint.
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            S
            Shubham Pitrubhakta
            Jul 13, 2020
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            Customer not received payment my send payment 4 days ago
            PhonePe customer support has been notified about the posted complaint.
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              R
              Raghu Mogal
              Jul 12, 2020
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              I haven't get the money of my last referral, i personally suggested a guy and he installed the app and made his 1st transaction infront of me, he sent me 1 rupee, so please look in that, i really like to have that 200, help me in this issue, thank you.
              PhonePe customer support has been notified about the posted complaint.
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                M
                Monica Souji
                Jul 12, 2020
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                I shared 35000 to a person through phonepe on 10th july. It didnt receive other end yet. Kindly do d needful as early as possible. Its urgent. I wanted that to give them soon, thats why sent through phonepe than choosing netbanking. But this is realy bad

                Transaction id p2007101101532590129403
                PhonePe customer support has been notified about the posted complaint.
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                  D
                  Darpan Computers
                  Jul 12, 2020
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                  Kindly refund my am mount 14527 am mount failed but not refund yet
                  I am very sad about your services kindly refund my amount as soon as possible
                  PhonePe customer support has been notified about the posted complaint.
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                    K
                    kumar anand9905689
                    Jul 12, 2020
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                    On 8th july 2020 time 07:18pm i sent money to my owner, my money deducted but owner did not receive money rs4500, still status is showing pending. I already called 7-8 times to customer care but they are telling tomorrow, day after tomorrow like this my ticket number is[protected].
                    PhonePe customer support has been notified about the posted complaint.
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                      B
                      Balubbala
                      Jul 11, 2020
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                      Address: Janatha nagar mysore 570009

                      Sir will pay worng a/c credit card bill pay please i will request you money returns my a/c
                      PhonePe customer support has been notified about the posted complaint.
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                        M
                        Muhammed Shefil-M
                        Jul 11, 2020
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                        The amount of phone pe debited of 149 rs for recharge, but still i didn't get recharged
                        PhonePe customer support has been notified about the posted complaint.
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                          G
                          GURUKUL INSTITUTE ITANAGAR
                          Jul 10, 2020
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                          On 8/7/2020 in my phonepe account i hve received a reward of rs 1709.Whn i wanted to transfer the money to my sbi account rs of 1709 was deducted from my account and goes to a shopping site.i hve called several times to phonepe customer care bt doesnot get any response.kindly help
                          PhonePe customer support has been notified about the posted complaint.
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                            N
                            Narshimak
                            Jul 10, 2020
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                            Address: Telangana Deverkadra

                            My phonepe is transaction pending amount of Rupees 795/- my bank account is debit Rupees 795/- please Refund me
                            PhonePe customer support has been notified about the posted complaint.
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                              L
                              L.Viswanath l
                              Jul 10, 2020
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                              Address: 19-1-163B , Vinayaknagar Old town Anantapur

                              I recharged to a wrong number mistakanly of amount 499 to [protected]. Please credit my amount back.
                              PhonePe customer support has been notified about the posted complaint.
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                                R
                                rashmibiswas
                                from Pune, Maharashtra
                                Jul 10, 2020
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                                Transaction id ax1638814ecf9fd4902b21fd0d07e1787

                                11:46 am on 10 jul 2020

                                Transaction was successful, amount deducted but order not placed
                                PhonePe customer support has been notified about the posted complaint.
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                                  V
                                  Vijay Polekar
                                  Jul 10, 2020
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                                  Resolved

                                  Address: Dattnagar ,Ambegaon BK

                                  I paid rs.10200 to ramdev mobile shopee using phone pe but amount not creidted in ramdev mobile shopee account.
                                  Utr no[protected]. But amount debited from my account. Phone pe was at start is pending then after 3hours wastransaction successful. Seller say amount not creadited in account and will be return once deposited. But amount not return by ramdev mobile shopee and also complaint not resolve by phone pe
                                  Jul 10, 2020
                                  Complaint marked as Resolved 
                                  No Step
                                  PhonePe customer support has been notified about the posted complaint.
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                                    V
                                    Vijay Polekar
                                    Jul 10, 2020
                                    Resolved
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                                    Resolved

                                    Address: Dattanagar Chowk ,Ambegaon

                                    I paid rs.10200 to ramdev mobile shopee using phone pe but amount not creidted in ramdev mobile shopee account.
                                    Utr no[protected]. But amount debited from my account. Phone pe was at start is pending then after 3hours wastransaction successful.

                                    So i lost my money due to phone pe
                                    Jul 10, 2020
                                    Complaint marked as Resolved 
                                    No Step
                                    PhonePe customer support has been notified about the posted complaint.
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                                      V
                                      [email protected]
                                      Jul 10, 2020
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                                      I made payment and money is debited from bank but status is pending. Of payment. May i know the reason behind this.
                                      PhonePe customer support has been notified about the posted complaint.
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                                        J
                                        Jeevan Jazz
                                        from Hyderabad, Telangana
                                        Jul 9, 2020
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                                        Transaction id :- p2007091642253854853556
                                        Rs 205 was deducted from my account and not credited to merchant account.
                                        It shows transaction pending in my phonepe.

                                        Why is this problem persisting in the digital payment inspite of so many developments?

                                        Kindly credit back my account
                                        PhonePe customer support has been notified about the posted complaint.
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