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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 79

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R
Raghu Mogal
Jul 12, 2020
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I haven't get the money of my last referral, i personally suggested a guy and he installed the app and made his 1st transaction infront of me, he sent me 1 rupee, so please look in that, i really like to have that 200, help me in this issue, thank you.
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    M
    Monica Souji
    Jul 12, 2020
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    I shared 35000 to a person through phonepe on 10th july. It didnt receive other end yet. Kindly do d needful as early as possible. Its urgent. I wanted that to give them soon, thats why sent through phonepe than choosing netbanking. But this is realy bad

    Transaction id p2007101101532590129403
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      D
      Darpan Computers
      Jul 12, 2020
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      Kindly refund my am mount 14527 am mount failed but not refund yet
      I am very sad about your services kindly refund my amount as soon as possible
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        K
        kumar anand9905689
        Jul 12, 2020
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        On 8th july 2020 time 07:18pm i sent money to my owner, my money deducted but owner did not receive money rs4500, still status is showing pending. I already called 7-8 times to customer care but they are telling tomorrow, day after tomorrow like this my ticket number is[protected].
        PhonePe customer support has been notified about the posted complaint.
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          B
          Balubbala
          Jul 11, 2020
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          Address: Janatha nagar mysore 570009

          Sir will pay worng a/c credit card bill pay please i will request you money returns my a/c
          +1 photos
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            M
            Muhammed Shefil-M
            Jul 11, 2020
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            The amount of phone pe debited of 149 rs for recharge, but still i didn't get recharged
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              G
              GURUKUL INSTITUTE ITANAGAR
              Jul 10, 2020
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              On 8/7/2020 in my phonepe account i hve received a reward of rs 1709.Whn i wanted to transfer the money to my sbi account rs of 1709 was deducted from my account and goes to a shopping site.i hve called several times to phonepe customer care bt doesnot get any response.kindly help
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                N
                Narshimak
                Jul 10, 2020
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                Address: Telangana Deverkadra

                My phonepe is transaction pending amount of Rupees 795/- my bank account is debit Rupees 795/- please Refund me
                +1 photos
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                  L
                  L.Viswanath l
                  Jul 10, 2020
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                  Address: 19-1-163B , Vinayaknagar Old town Anantapur

                  I recharged to a wrong number mistakanly of amount 499 to [protected]. Please credit my amount back.
                  +1 photos
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                    R
                    rashmibiswas
                    from Pune, Maharashtra
                    Jul 10, 2020
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                    Transaction id ax1638814ecf9fd4902b21fd0d07e1787

                    11:46 am on 10 jul 2020

                    Transaction was successful, amount deducted but order not placed
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                      V
                      Vijay Polekar
                      Jul 10, 2020
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                      Resolved

                      Address: Dattnagar ,Ambegaon BK

                      I paid rs.10200 to ramdev mobile shopee using phone pe but amount not creidted in ramdev mobile shopee account.
                      Utr no[protected]. But amount debited from my account. Phone pe was at start is pending then after 3hours wastransaction successful. Seller say amount not creadited in account and will be return once deposited. But amount not return by ramdev mobile shopee and also complaint not resolve by phone pe
                      Jul 10, 2020
                      Complaint marked as Resolved 
                      No Step
                      PhonePe customer support has been notified about the posted complaint.
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                        V
                        Vijay Polekar
                        Jul 10, 2020
                        Resolved
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                        Resolved

                        Address: Dattanagar Chowk ,Ambegaon

                        I paid rs.10200 to ramdev mobile shopee using phone pe but amount not creidted in ramdev mobile shopee account.
                        Utr no[protected]. But amount debited from my account. Phone pe was at start is pending then after 3hours wastransaction successful.

                        So i lost my money due to phone pe
                        Jul 10, 2020
                        Complaint marked as Resolved 
                        No Step
                        PhonePe customer support has been notified about the posted complaint.
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                          V
                          Jul 10, 2020
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                          I made payment and money is debited from bank but status is pending. Of payment. May i know the reason behind this.
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                            J
                            Jeevan Jazz
                            from Hyderabad, Telangana
                            Jul 9, 2020
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                            Transaction id :- p2007091642253854853556
                            Rs 205 was deducted from my account and not credited to merchant account.
                            It shows transaction pending in my phonepe.

                            Why is this problem persisting in the digital payment inspite of so many developments?

                            Kindly credit back my account
                            +1 photos
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                              A
                              Archana Ramaiah
                              Jul 9, 2020
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                              Gift coupon fake

                              Hello,

                              What gift card what Phonepe is providing on every transactions are fake, the code is not at all working, check with couple of codes but none of the codes are working with any app/brand.
                              Why you guys simply Chet us and we should forget about cashbacks now a day. Getting only useless gift cards.

                              Regards,
                              Archan...
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                              12 found this helpful
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                              G
                              Gauravy31
                              Jul 9, 2020
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                              Address: Wz-4, sadh nagar, palam colony, street no. 1

                              I did a fastag recharge of rs500 from my Phonepe app on 6 of July but didn't received any recharge. So I called customer care and they told me that the recharge will be done soon but it didn't happened. Then they told me that the recharge is done but when I checked my balance it was same as rs 39 which was before. Then they told me to raise a chargeback against sbi.
                              +2 photos
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                                B
                                bhakti me shakti
                                Jul 9, 2020
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                                Dear sir,
                                I have received in notification bar for phonepe scratch card voucher link from my mi browser. So i forget it at
                                This link was fraudable link. I opened only my appslock and transaction pin and apps lock same so i have typed my transaction
                                Pin suddendly rupees 1709 debited in my bank account. After i have checked my transaction this is
                                Unknown person and fraudable online request.

                                Pls find below attached images for your reference

                                Please refund my amount i am not authorized this transaction so many fraudable transaction found online.
                                In future i am aware sir. Pls raise customer complaint and refund my money.

                                Take necessary action for this unknown person.
                                +1 photos
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                                  M
                                  Monty sonlanki
                                  Jul 9, 2020
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                                  I had complained about my money transfer problem and i didn't get any update or feedback from company.
                                  PhonePe customer support has been notified about the posted complaint.
                                  Jul 09, 2020
                                  Updated by Monty sonlanki
                                  I was transferring 2000rs from my one bank account to my another bank account on 30th of July and by mistake I clicked on 'to account' rather than clicking on 'to self' option so my money has been deducted and has not transferred in my another account update names been 8 days I had not got any update and no phone calls.. shayari quest phonepay please answer my question or solve my problem..
                                  Jul 09, 2020
                                  Updated by Monty sonlanki
                                  So I request phonepay to solve my problem asap..
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                                    S
                                    SANJAYKUMAR CHOUBEY
                                    Jul 9, 2020
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                                    Address: Railway colony, Qrno. D/10/2. Jharsuguda, odisha

                                    As on yesterday at 16.30 hours, i was received a screen page of my mobile that you have own rupees 1609 and for credit into your account click the following, i was clicked and same value was debited from my account not credited. Such matters is sending in two number of screenshot also. Kindly observe the same and take suitable action in this regard and oblige me. Thanking you.
                                    +3 photos
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                                    Jul 09, 2020
                                    Updated by SANJAYKUMAR CHOUBEY
                                    R/Please, Resolve my issue and oblige me.
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                                      S
                                      Siva Krishna117
                                      Jul 8, 2020
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                                      I have send money to wrong number through phone pay and he swithed off his mobile please help me to get back my money.
                                      +1 photos
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