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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 80

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S
Syedg123
Jul 8, 2020
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Address: Phone Pe

Hello

I did payment via phone Pe on 06/07/2020 through my debit card of rs 5525.95.. The money has been deducted but showing transaction failed in Phone Pe. Please resolve my problem

Transaction via Phone Pe.
PayU
+2 photos
Jul 14, 2020
Complaint marked as Resolved 
Thank you.. My problem is Resolved
PhonePe customer support has been notified about the posted complaint.
Jul 08, 2020
Updated by Syedg123
Please resolve my problem ..

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    A
    A R Rasal
    Jul 8, 2020
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    Address: At Alipur

    Phone pe वरून फोन आला 4200 रूपये gift card मिळाले व ते accept करण्यासाठी तुम्ही नोटिफिकेशन येईल व आल्यावर send करा असे सांगून 4200रूपये account मधुन 3वेळेस कट केले गेले त्या व्यक्तीचे नाव राहुल शर्मा होते
    PhonePe customer support has been notified about the posted complaint.
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      S
      Sharath 1990
      Jul 8, 2020
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      Address: Airtel

      By mistake i recharged my friend number i don't want it so refund it or transfer my money to my recharge.
      +1 photos
      PhonePe customer support has been notified about the posted complaint.
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        K
        karthika@07
        Jul 7, 2020
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        Dear sir,
        I have received in notification bar for phonepe scratch card voucher link from my mi browser. So i forget it at
        This link was fraudable link. I opened only my appslock and transaction pin and apps lock same so i have typed my transaction
        Pin suddendly rupees 1709 debited in my bank account. After i have checked my transaction this is
        Unknown person and fraudable online request.

        Pls find below attached images for your reference

        Please refund my amount i am not authorized this transaction so many fraudable transaction found online.
        In future i am aware sir. Pls raise customer complaint and refund my money.

        Take necessary action for this unknown person.

        Date :07.07.2020 21:46
        Transaction id phonepe: p2007022034082816463677
        +1 photos
        PhonePe customer support has been notified about the posted complaint.
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          R
          Rahul bakale
          Jul 7, 2020
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          Address: 1st main 5th cross j.c extn harihar, Harihar

          As the amount as been debited still the receiver did not git the amount
          Sender number [protected]
          Receiver number [protected]
          PhonePe customer support has been notified about the posted complaint.
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            I
            Imtiyaz Memon M Hussain
            Jul 5, 2020
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            Address: Arihant Printers, 4 Shop Sunbeam Apts, Ahimsa Marg, Malad West, mumbai

            Mobile : [protected] amount rs.1, 867, utr no.[protected], date & time june 14, 2020 at 01.59 pm, remarks transaction success but amount not credited to account ticket id #1387999

            Till date not credited to my account bearing no. [protected]

            I have printing shop at malad w, one of my clients bought stationary and did his printing work total was rs.1, 867 he transferred the amount through phonepe but till date i have not received the amount
            PhonePe customer support has been notified about the posted complaint.
            Jul 05, 2020
            Updated by Imtiyaz Memon M Hussain
            My email id is [protected]@gmail.com
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              R
              Rhea Baruah
              Jul 4, 2020
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              Address: India
              Website: Phonepe

              I had made a transaction on 2nd july of Rs 25000. The transaction ID is P2007022038512208461388. The amount was debited from my account but the receiver has not received it. Its been two days now. Phone pay support/customer care also didn’t respond or reply to the ticket that was Being generated. I generated two tickets but not even one had a response. My ticket no is ticket 99539200. Please reply and help me with the matter as soon as possible. Very disappointed with the service.
              +1 photos
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                A
                Adityarmnexa
                Jul 4, 2020
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                Address: Dhanbad

                My 13000 in 4 different transactions has been deducted from my phone pe account [protected]. I have not received the refund yet as all the 4 transfers failed.

                I am continuously calling the customer care team but they are not responding. Please raise a complaint against them.

                Aditya kumar
                [protected]
                [protected]@gmail.com
                PhonePe customer support has been notified about the posted complaint.
                Jul 04, 2020
                Updated by Adityarmnexa
                Not resolve yet
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                  T
                  tamilan tech 007 - தமிழன் டெக் 007
                  Jul 4, 2020
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                  Address: 1/182B,madam village,koothapadi (po),pennagaram (tk),dharmapuri (dt).636810

                  Dear sir,
                  I have received in notification bar for phonepe scratch card voucher link from my mi browser. So i forget it at
                  This link was fraudable link. I opened only my appslock and transaction pin and apps lock same so i have typed my transaction
                  Pin suddendly rupees 1709 debited in my bank account. After i have checked my transaction this is
                  Unknown person and fraudable online request.

                  Pls find below attached images for your reference

                  Please refund my amount i am not authorized this transaction so many fraudable transaction found online.
                  In future i am aware sir. Pls raise customer complaint and refund my money.

                  Take necessary action for this unknown person.

                  Date :02.07.2020 21:46
                  Transaction id phonepe: p2007022034082816463677
                  My bank transaction id utr: [protected]
                  My phonepe mobile no : [protected]
                  Upi id : [protected]ybl

                  Pls reply me sir
                  +3 photos
                  PhonePe customer support has been notified about the posted complaint.
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                    R
                    rama kumar c.s.
                    Jul 3, 2020
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                    Website: Phonepe

                    Please help me in the issue
                    I have contacted the phonepe and bank also no use of them and I have raised complaint in bank and phonepe but no use
                    I think you will be help me in query
                    Transaction I'd::C2006191850535466223850
                    PhonePe customer support has been notified about the posted complaint.
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                      A
                      Aamir Rizwi
                      Jul 3, 2020
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                      Address: At-Kabaiya post-Kurhela Bobra ps-Kadwa Dist-Katihar

                      Transaction id p2007030053359027814016 and bank ref no[protected] please solve my problem sir
                      PhonePe customer support has been notified about the posted complaint.
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                        C
                        Charles Jabear
                        Jul 3, 2020
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                        Address: vill+post pirokhar chaurot madhubanni bihar 843319

                        Good morning sir. I paid the electricity bill from my bank but for some reason the bill was not paid but the transaction was filed but the money was not returned.
                        +1 photos
                        PhonePe customer support has been notified about the posted complaint.
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                          R
                          Raju Saniya
                          Jul 3, 2020
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                          Address: Allahabad

                          Sir amount tranjeion not tranfar my account withral amount 1050
                          +3 photos
                          PhonePe customer support has been notified about the posted complaint.
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                            S
                            Soidileep
                            Jul 3, 2020
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                            Resolved

                            Amount credited wrongly they are told that after transction refund amount will be credited after 40 mins
                            +1 photos
                            Jul 3, 2020
                            Complaint marked as Resolved 
                            Amount was gone to unknown person 46500/credited amount, they told that after payment 44000/will be refunded, no amount was refunded
                            PhonePe customer support has been notified about the posted complaint.
                            Jul 03, 2020
                            Updated by Soidileep
                            Amount was gone to wrong person bank account please refund it to me

                            Jul 03, 2020
                            Updated by Soidileep
                            This was the phone number of the client

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                              শান্তনু মন্ডল
                              Jul 2, 2020
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                              On 30th june i had sent rs 4900 through phonepe app and it was shown successful and the same amount was deducted from my sbi acount but unfortunately money did not reflect to the payee's acount ( UTR no[protected], transaction id - P2006301447433900727054, complained ticket no #[protected]. i have waited for 48 hrs but the problem did not resolved. please help me out.

                              Thanks
                              +3 photos
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                                A
                                Anindyasinha
                                Jul 2, 2020
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                                Dear sir/madam,
                                One of my friend gave me money but the amount didn't credited to my account. I have contacted the customer care but they didn't responded my query properly and the resolution they gave but it was not done properly.
                                PhonePe customer support has been notified about the posted complaint.
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                                  S
                                  Samuel Abishikth
                                  Jul 1, 2020
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                                  A transaction was made today. From another person to me.
                                  Amount was paid from him and ot showed transaction was successful. But i didn't receive the money!
                                  The money was not received in my bank account.. It was urgent!
                                  Please solve this soon..
                                  PhonePe customer support has been notified about the posted complaint.
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                                    S
                                    Sachin fartale
                                    Jun 30, 2020
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                                    I have done recharge on wrong mobile number
                                    PhonePe customer support has been notified about the posted complaint.
                                    recharge galti se dusre umber pe ho gaya, refund milega ya nhi ?
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                                      S
                                      santosh8051@
                                      Jun 28, 2020
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                                      My phone mobile num-[protected] ac-[protected] mob -[protected] not recived any caseback
                                      PhonePe customer support has been notified about the posted complaint.
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                                        santosh8051@
                                        Jun 28, 2020
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                                        My phone pe case back not recived any reacharge my phone pe mobile num [protected]and my name santosh gupta
                                        PhonePe customer support has been notified about the posted complaint.
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