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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 81

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শ
শান্তনু মন্ডল
Jul 2, 2020
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On 30th june i had sent rs 4900 through phonepe app and it was shown successful and the same amount was deducted from my sbi acount but unfortunately money did not reflect to the payee's acount ( UTR no[protected], transaction id - P2006301447433900727054, complained ticket no #[protected]. i have waited for 48 hrs but the problem did not resolved. please help me out.

Thanks
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    A
    Anindyasinha
    Jul 2, 2020
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    Dear sir/madam,
    One of my friend gave me money but the amount didn't credited to my account. I have contacted the customer care but they didn't responded my query properly and the resolution they gave but it was not done properly.
    PhonePe customer support has been notified about the posted complaint.
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      S
      Samuel Abishikth
      Jul 1, 2020
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      A transaction was made today. From another person to me.
      Amount was paid from him and ot showed transaction was successful. But i didn't receive the money!
      The money was not received in my bank account.. It was urgent!
      Please solve this soon..
      PhonePe customer support has been notified about the posted complaint.
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        S
        Sachin fartale
        Jun 30, 2020
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        I have done recharge on wrong mobile number
        PhonePe customer support has been notified about the posted complaint.
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        recharge galti se dusre umber pe ho gaya, refund milega ya nhi ?
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          S
          santosh8051@
          Jun 28, 2020
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          My phone mobile num-[protected] ac-[protected] mob -[protected] not recived any caseback
          PhonePe customer support has been notified about the posted complaint.
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            S
            santosh8051@
            Jun 28, 2020
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            My phone pe case back not recived any reacharge my phone pe mobile num [protected]and my name santosh gupta
            PhonePe customer support has been notified about the posted complaint.
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              J
              jo sam
              from Bengaluru, Karnataka
              Jun 25, 2020
              Resolved
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              Resolved

              Address: Bangalore

              Dear Sir, i got a phone and He tell me that I received cashback 5000 in my phonepe account. Then i check the details and he said to me firstly you have to done these then you will receive your cashback but when i done this then Rs.10, 000 deducted my phonepe account, he told me that he is from phonepe. but its fraud call.I also raise a complaint phonepe department.I hope my complaint resolve as soon as possible I also attached the mobile number [protected] I got a call from this number
              Jun 26, 2020
              Complaint marked as Resolved 
              My Name : Sathya Mobile No : 8861274103 City : Bangalore
              PhonePe customer support has been notified about the posted complaint.
              Jun 26, 2020
              Updated by jo sam               what status about my complaint
              Jun 28, 2020
              Updated by jo sam               i received refund Rs. 5000 only . my account debit 2 times Rs.5000 .I hope resolve as soon as possible also i got again call this mobile number [protected] he told phonepe customer care tell your bank pin number and details but i disconnect the calls .
              Jun 30, 2020
              Updated by jo sam               what status about my complaint
              Jul 08, 2020
              Updated by jo sam               any updates sir.
              View replies
              Hi team,

              I am having phone pe account number with xxxxxxxxx. Sunday there was a deduction amount of 2709 rupees two time from phone pe account. I have recieved rewards option in my phone pe a/c so I have clicked on the link and the amount got deducted. The amounts were not directed correct payments. Could you please check my phone pe a/c and revert the amount back to my a/c.
              Here I have attached screen shots for the same..
              Kindly do the needful. Let me know if I have to follow any process to complaint.
              Reply
              Dear Sir, i got a phone and He tell me that I received cashback 5000 in my phonepe account. Then i check the details and he said to me firstly you have to done these then you will receive your cashback but when i done this then Rs.3949 deducted my phonepe account, he told me that he is from phonepe. but its fraud call.I also raise a complaint phonepe department.I hope my complaint resolve as soon as possible I also attached the mobile number [protected] I got a call from this number
              Reply
              Dear Sir, i got a phone and He tell me that I received cashback 5000 in my phonepe account. Then i check the details and he said to me firstly you have to done these then you will receive your cashback but when i done this then Rs.3959 deducted my phonepe account, he told me that he is from phonepe. but its fraud call.I also raise a complaint phonepe department.I hope my complaint resolve as soon as possible I also attached the mobile number [protected] I have received some link to click on to get reward... Please refund it...
              Reply
              I am having phone pe account number with xxxxxxxxx. Sunday there was a deduction amount rupees 3959 from phone pe account. I have recieved rewards option in my phone pe a/c so I have clicked on the link and the amount got deducted. The amounts were not directed correct payments. Could you please check my phone pe a/c and revert the amount back to my a/c.
              Here I have attached screen shots for the same..
              Kindly do the needful. Let me know if I have to follow any process to complaint.
              Reply
              I am Charitha.I did a wrong transaction for [protected]@icici. They made me foolish and the transaction was wrong I want that money back to my account.
              Reply
              Kandula Charitha's reply, Aug 13, 2020
              Sir can u plz check and send my money back sir
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                N
                nikhilgogia
                Jun 25, 2020
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                A call come from [protected] from deepak sharma. He identifly himself as phonepe call operatior. And promise me to give cashback of 1999. So he ask me to accept notification. When i accept notifcation its take me to upi payment link and in ignorance i fill the password and payment of 1999 debited from my bank account. It all happened on 24/06/20 at 12.32 p. M.
                PhonePe customer support has been notified about the posted complaint.
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                  S
                  Shubham Rahngdale S
                  Jun 23, 2020
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                  Nahbo hmmm
                  PhonePe customer support has been notified about the posted complaint.
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                    V
                    vishwas gautam
                    Jun 23, 2020
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                    Resolved

                    Address: location not found

                    Mobile number [protected] phone pe transfer by me rs. 3250 on date 21 june 2020
                    And mobile number [protected] phone pe transfer by me rs. 9999
                    And rs.10000 on date 22 june 2020
                    Jun 23, 2020
                    Complaint marked as Resolved 
                    PhonePe customer support has been notified about the posted complaint.
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                      A
                      Adarah Adu
                      from Trivandrum, Kerala
                      Jun 22, 2020
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                      I have referred a friend and got 200 rs cashback. After that i invited 2 more friends not not recievde their cashback after 24 hours. How do i lget my money. Please credit the cashback
                      PhonePe customer support has been notified about the posted complaint.
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                        M
                        Mayursonar123
                        Jun 22, 2020
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                        Address: Riak tekadi. karajgaon tq. Chandur bazar,Dist Amravati. Maharastra pin 444809

                        Actually i had made two back to back transaction of Rs.4500 and 1000. I got transaction successful message on phone pay and money was also deducted from my bank account. The receiver also got the message as received about both the transactions. But the money is not credited to his bank account and neither can we see the entries in his Google pay account.
                        Followings are the details of both the transactions.

                        Transaction Date:18/06/2020: 09:28PM
                        UTR :[protected]
                        Transaction Date :18/06/2020: 09:29PM
                        UTR :[protected]
                        PhonePe customer support has been notified about the posted complaint.
                        Jun 22, 2020
                        Updated by Mayursonar123                         Resolve the query quickly. As the receiver has been headache for me now.
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                          S
                          Sahim khan786
                          Jun 22, 2020
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                          Address: Indore madhyapradesh

                          My phonepe account is blocked l want went restart it ok
                          PhonePe customer support has been notified about the posted complaint.
                          Jun 22, 2020
                          Updated by Sahim khan786                           My phonepe account is blocked i want restart it
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                            S
                            Suresh Jeph
                            from Hāora, West Bengal
                            Jun 22, 2020
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                            Address: Vpo-pathreri teh-Kotputli

                            Irctc refund phonepe in don't show
                            PhonePe customer support has been notified about the posted complaint.
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                              B
                              Bhuvana Rajendran
                              Jun 20, 2020
                              Resolved
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                              Resolved

                              Yesterday i have transferred rs.545/- and the transaction also successful, also my payment debited. But till not credited to the receiver account. Contacted customer support of phone pe and raised ticket no 98287291. But today i checked the ticket status it was awaiting support executive. Transaction no ptm[protected]yesterday i have transferred rs.4000/- to [protected] axis bank a/c, chennai transaction also successful. But till not credited to the receiver account. Contacted customer support of phone pe and raised ticket no 24525621. But today i checked the ticket status it was resolved. But issue is till pending. Kindly look into the issue. But issue is till pending. Kindly look into the issue
                              Jun 20, 2020
                              Complaint marked as Resolved 
                              issue resolved. i got my refund. thanks
                              PhonePe customer support has been notified about the posted complaint.
                              Jun 20, 2020
                              Updated by Bhuvana Rajendran                               i tranferred rs 545 and the transaction successful also debited the amount but the receiver bank account not credited.i contact phonepe they raised a ticket no 98287291

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                                O
                                Oplaoidbb
                                from Hāora, West Bengal
                                Jun 20, 2020
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                                Address: Kolkata

                                Phone pe customer care number 8927
                                06.11.45. Customer care executive officer of phone pe
                                PhonePe customer support has been notified about the posted complaint.
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                                  P
                                  Prasad 007
                                  Jun 20, 2020
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                                  I had a payment of 16, 999 on[protected] my money has debeted successfully but the dealer not received money after some time i got a message of you done a payment to amazon.in your payment is marked for refund. But still now i didn't receive my money. I contacte to bank, phonepe customer service, bank customer service, but my problem still now not solved
                                  PhonePe customer support has been notified about the posted complaint.
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                                    D
                                    deven joshi 143
                                    Jun 19, 2020
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                                    Address: MEHSANA, GUJARAT

                                    I have pay 25000 rs to sbi life insurance (Smart scoller plane) from phone pe aaplication on 16/06/2020 my amount was diducted from my bank account but it is still not credited in sbi life insurance's bank aacount

                                    Kindly provide the status of my deducted amount from phone pe

                                    Hope for satisfied answer
                                    PhonePe customer support has been notified about the posted complaint.
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                                      M
                                      Mohd Anas Shaikh
                                      Jun 19, 2020
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                                      I made a false transaction amount 20000 to unknown person which i don’t know him
                                      PhonePe customer support has been notified about the posted complaint.
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                                        J
                                        Joyita Das
                                        Jun 19, 2020
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                                        Address: 6/B Mahatyagi Lakhsmidevi Rd, Koramangala 1A Block , koramangala 3 Block, koramangala, Bengaluru, karnataka 560034

                                        I didn't get refund of rs. 220 for payment of electric bill on 15th april 2020 and transaction id was n2004151048049864002777
                                        PhonePe customer support has been notified about the posted complaint.
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