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PhonePe Complaints & Reviews

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Updated: Aug 30, 2025
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PhonePe reviews & complaints page 85

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M
magentire
May 4, 2020
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Address: Hyderabad

I have tried contacting the phonepe team and their response has been amazingly pathetic, staff does not know how to behave or respond to customers
Regarding the payments which has been authorized for the tax saving fund was an incorrect investment i have requsted her to process the cancellation - the rep took 30 min to say that, people does not even have a courtesy to keep their customer informed about the wait time, basic telephone etiquette were not followed and over and above that the rep was just in hurry to finish the call with out answering the queries. (Agreed everyone has been working with limited access during covid-19) - that does not mean you will start misbehaving
Name of the rep "nishath inamdar"
I haven't experienced such kind of behavior ever - i would prefer to close the account once this is sorted. Extremely insulting - the rep has placed the call on hold and did not come back with the resolutions and then hung up with out any resolution.
PhonePe customer support has been notified about the posted complaint.
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    Rohit Durgude
    May 4, 2020
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    Address: Ugon road kurnhy row hause niphad nashik maharasht, उगोन रोड कूरन्ही राव हाऊस निफाड नाशिक महाराश्ट

    SELF transaction bank accounts in HDFC bank
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      Ãßhishek ßhatt
      May 4, 2020
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      Today morning on 5 April 2020 I received a fraud call, asking for my bank details through a phonepay customer care.

      Fraud phone no.- [protected]
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        A
        Aanandh Kumar
        May 3, 2020
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        Address: Dindigul

        I have did not recharge code but recharge successful but recharge code not received
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          S
          SIVA RAM RAM
          from Chennai, Tamil Nadu
          May 3, 2020
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          Address: Kadapa AP

          Sir
          Transfer Amount self from sbi to hdfc account of rs.5000 on 02.05.2020 but amount was not credit to hdfc account.vide ticket no.95205961 on 2.5.2020.pl take action sir.
          My cell No.[protected]
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            D
            Dhjcg Duhfg
            May 3, 2020
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            Address: Gujarat Ahmedabad

            Phonepe customer care helpline number//[protected]//[protected]//toll free
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              M
              Monutayal6102
              May 2, 2020
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              Address: Kosi kalan mathura

              Actully i done a recharge to a wrong number. So please kindly refund the amount
              +1 photos
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                K
                Kasim_ansari1
                May 2, 2020
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                Galti se 600/600 ek insan ko pay ho gaya ab wo paise dene se mana krra h please help krdo mera mobile mumber[protected] phone pe se transfer kiya kal ratme aur ye uska number h jise paise bheje h ([protected]) isme mujhe block krdiya mera call msgs ka answer nahi kr raha h please help krdo mere 1200rs gaye h iske paas
                +2 photos
                May 02, 2020
                Updated by Kasim_ansari1
                Please refund krwa do
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                  D
                  dhruv saha
                  from Kolkata, West Bengal
                  May 2, 2020
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                  I did a transaction of 37000 rupees transferring it via phone pe from one a/c to another, the transaction was done on 1st may 2020 it was successful in phone pe and showed it promptly, i received the message from sender bank that the amount has been debited but the receiver bank did not receive the amount.

                  I have called both banks but they keep bouncing me saying that it is a third-party app issue and we cannot do anything, phone pe is saying that the transaction is successful from their end and to contact the sender bank for chargeback no one is able to provide a solution and the amount is required for urgent purposes.
                  +1 photos
                  PhonePe customer support has been notified about the posted complaint.
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                    A
                    Add Min
                    May 1, 2020
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                    Address: Kaptanpur training bazar

                    Sir customer account no recive
                    +1 photos
                    May 01, 2020
                    Updated by Add Min
                    Please sir my balance cash back
                    May 01, 2020
                    Updated by Add Min
                    Please sir my balance is return

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                      N
                      Nikita humane
                      May 1, 2020
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                      Address: Amravati

                      30/4/2020 i have received a call from [protected] this mobile no he asked about bank details he says I am from your bank we need some details other wise your account wiil be closed so that's why I gave him details and after some time i receive a msg from bank deducted amount etc I request to you note a complaint please
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                        D
                        Dduhd Fgjgt
                        Apr 30, 2020
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                        Address: Mumbai punjab
                        Website: Www.phonepe.com

                        Phonepe customer care number.[protected]
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                          M
                          mintu3943
                          Apr 30, 2020
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                          Resolved

                          I was paid 10000 23/4/2020 kotak mahindra bank a/c but not credited in receiver a/c utr no[protected]. trassaction id-p2004230815202925359408
                          Apr 30, 2020
                          Complaint marked as Resolved 
                          mob no.-9887617384 mail. [email protected]
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                            V
                            vamc583
                            Apr 30, 2020
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                            Transaction i'd :- p2004291129140687194345
                            Transaction i'd :- p2004291033064008087203
                            Transaction i'd:- p2004291021138946581296
                            Transaction i'd:- p2004291011425331741426
                            Transaction i'd:- p2004291001478125490791
                            Transaction i'd:- p2004290936468068087022
                            His name is nawin. I have purchased from olx
                            He told me that he is an army officer so when the time of delivery he asked me to pay money for formality for payment confirmation i have paid in 6 transactions total amount is 41, 000 rs
                            Plz help me to get refund of my money
                            PhonePe customer support has been notified about the posted complaint.
                            Dear OLX User,

                            Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                            We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

                            - Your registered phone number on OLX
                            - Transaction receipt if any, in context to advance payment.
                            - Ad id through which you have contacted the suspect.
                            - Chat/message history with the suspect.
                            - Contact number/email address of the suspect.

                            This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

                            Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                            Awaiting reply from you!
                            vamc583's [Complaint's author] reply, May 1, 2020
                            Registered mobile number in olx :- 7013845997
                            Transaction naked :- Through Phonepe
                            Transaction I'd :- P2004291129140687194345
                            Transaction I'd :- P2004291033064008087203
                            Transaction I'd:- P2004291021138946581296
                            Transaction I'd:- P2004291011425331741426
                            Transaction I'd:- P2004291001478125490791
                            Transaction I'd:- P2004290936468068087022
                            Suspect profile :- Check out OLX User's profile on #OLX www.olx.in/profile/414310797
                            Contact number of suspect :- +918905584883
                            They ask me to pay for insurance and they have told me to pay money then they didn't gave me product
                            They are not lifting my mobile also
                            Registered mobile number in old :- [protected]
                            Transaction I'ds :- Through Phonepe
                            Transaction I'd :- P2004291129140687194345
                            Transaction I'd :- P2004291033064008087203
                            Transaction I'd:- P2004291021138946581296
                            Transaction I'd:- P2004291011425331741426
                            Transaction I'd:- P2004291001478125490791
                            Transaction I'd:- P2004290936468068087022
                            Suspect profile :- Check out OLX User's profile on #OLX www.olx.in/profile/[protected]
                            Contact number of suspect :- [protected]
                            OLX India Customer Care's response, May 1, 2020
                            Dear OLX User,

                            Sorry for any inadvertent inconvenience caused. Please send us an email on [email protected] with the detail of the issue faced while using the app and our representative will appropriately look into this matter for you.

                            Thanks,
                            Team OLX
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                              A
                              anand_dwvd
                              Apr 30, 2020
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                              Address: Noida

                              On 18th April 2020 the transaction was not done by me.only one thing I want to say.this is my humble request to you, please consider this and try to short out this problem.
                              Thank You.
                              Apr 30, 2020
                              Updated by anand_dwvd
                              My contact
                              [protected]

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                                S
                                surbhijain200694
                                Apr 29, 2020
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                                I paid for groceries orders on flipkart through my phonepe wallet using my debit card. There were two orders: first with transaction id (P2004151603383177026213) having 8 refund transactions associated with it and second with transaction id (P2004131819416845220042) having 5 refund transactions associated with it. It has been 15 days since flipkart issued the refund but the money has not credited in my account.
                                PhonePe customer support has been notified about the posted complaint.
                                I paid for a Duffle bag in flipkart through phonepe using my debit card.my order with bank reference number - (P2107311157460241924481).flipkart told me I will get refund on or before 12th aug 2021 but still there is no refund is credited to my account.
                                I have received refund from flipkart to my phone pe wallet in my debit card but still now the money is not reflected in my bank account. Pls help. The amount is 18999. The transaction I'd is P2109041720262234552070
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                                  K
                                  Khemu8629
                                  Apr 29, 2020
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                                  Address: 17, yogeshwar nagar, old khedi road, jalgaon

                                  I m sending 400/- payment another mobile number payment is successful...bt number is 1 digit my fingers click another digit..
                                  Plz refung my 400/- payment..
                                  My phone pe numbarr [protected].
                                  +1 photos
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                                    B
                                    Bharatsuthar143
                                    Apr 28, 2020
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                                    Address: 319 Aadrah Colony Behind Police Ststion Sumerpur Pali 306902

                                    Mere Phone payaccount bse Fords Kiya gya jisme mere account se 1800 rupee Withdrwn kiye gaye

                                    [protected] es Fraud Call aya or muje behla fusla kr mre phone account se 1800 chura liye transation id h
                                    UPI[protected] Time 02.11.36
                                    +1 photos
                                    Apr 28, 2020
                                    Updated by Bharatsuthar143
                                    please help me And Compalin Agianst This Phonepee User [protected]

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                                      M
                                      Munazza Shaikh
                                      Apr 28, 2020
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                                      I received a fake call from [protected] and asking about cashback details on phonepe. He knew my name and knew that i am having phonepe account. After i refused to give any details he started using abusive language and bad comments. I disconnected the call. He was fraud and may contact any innocent for such monetary details in future. So as a precautionary measure want to complaint of such frauds.
                                      PhonePe customer support has been notified about the posted complaint.
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                                        K
                                        K Sharath babu
                                        Apr 28, 2020
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                                        Address: Hydrabad

                                        Sir please request to refund my money.
                                        The transaction amount will be deducted but not received the amount to other person.the amount is 50000 rupes...transaction ID:P2004271112309475506396; sir please request you to refund my transaction amount...
                                        +2 photos
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