Claimed

PhonePe Complaints & Reviews

1
Last updated Mar 22, 2024
Complaints 3467
Resolved
258
Unresolved
3209
Quick Links
Statistics
Share
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PhonePe
Customer Service Contacts

PhonePe Phone Numbers

Phone
+91 12 4678 9345
1974
696

PhonePe Website

PhonePe Head Office Address

A 25, Mohan Cooperative Industrial Area, South Delhi
New Delhi
New Delhi District
Delhi
India
110044

PhonePe reviews & complaints page 88

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:At/po- JARAPA P.S chandra pur Dist- Rayagada ,odisha pin 765020

Please provide me the RS.5441.00 to my account as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear Sir / Madam

Mare sath fraud call se or whats app se 1600 rs ki money transfer ho gayi hai mari details and fraud transaction details is parkar hai :-

Account Holder Name:- Nisha Kumari
Account Number:- [protected]

Fraud Phone Number:- [protected] & Whats No:- [protected]

Amount transaction Details:-
1. Debit Amount:- 1 rs 6:34PM 05 Apr 2020 Paid to LIPIKA RAJBANSI...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vikash Singhania
Report
Copy

fraud by sending money

One of my friend wants to transfer money in my account and send me request money. When i press pay 5rs added to my account but next time when he send request money again 15000 amount is deducted from my account.
He did it by 2 transactions. I belive him becouse he is my old friend but money was transfered by some other person.

Sorry im little stressed so ma be im not able to explain but please try to undersatnd what...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Sumanta Biswal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my transaction fail but my money has been deducted from my account

On 3 april 2020i have a made a payment of rs 6, 427 with transaction id idfkl73yxc1klw1mj5aawzdc4tncgwx3t0w ([protected]@idfcbank but my transaction fail and a mount of 6, 427 has been deducted form my sbi account
Till now i have not got my money refund, i have complied to sbi but there is no responce and i have compled to phone pay they only send sms that is ill take time in this situation i have borrowed my with intrest and i paid my...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gurleenarora
Report
Copy

sending request recharge pendit

Hii its gurleen here i done my airtel number rechage but from last 3 days they are showing sending rechage request..
Firstly the message come the problem solve with in 24 hours...
Seconsly they message that the problem is solve in 48 hours but its three days gone the status is showing sending request
The mony is deducted from the bank account...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy
Utr ref no.[protected]
I got a payment link from the merchent stating that you are the reward of rupees 4900/- by mistake i have paid the amount and money got deducted from my account kindly do need full and refund my amount

He is calling from phonepe customers services and we have offer for you and he told me to go on notification and click on pay option and then he transfer 4900 from my account to his account please...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kvslaxman
from Powai, Maharashtra
Report
Copy

15000/- fraud case via phonepe...

One stranger customer called me, he has to take him 5000/-...but he misguide me via call And he raise request on phone pe to he asked me to do some process ...after that 15000/- debited from my account...i was cheated by him ...he fraudester...I want to know him who was that person ...phone pe is not giving details to me ...police is also not cooperating, ...i have transition id, And phone no. Of fraudester are [protected] and [protected]......
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
4 Comments
Report
Copy
Address:KISHANGANJ, Kishanganj, Bihar, 855107

I booked a e-ticket 30/03/2020. I made the payment through phonepe upi option using
And money got deducted from my account but no ticket was booked and it is showing the message
'pending from bank end'
And it is still showing the same message.
Money hasn't been refunded and it is still pending.
The screenshot of the same is attached.
Kindly look into the matter and resolve the issue as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
I have ordered food in swiggy from my phone pe wallet on November 2019 the money got deducted but the order was not processed I raised a request regarding the same in phone pe greviance. It's been now five months but still they have not refunded my money back Everytime they r just sending a assurance mail, few days back they took my full banking details and said me they r transferring my banking details to their finance department but nothing...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
Karthik___Reddy
from Bengaluru, Karnataka
Report
Copy

sent amount to wrong number

On 28th march 2020 i've sent an amount of 7000 in two transactions (6500+500) to a person by mistake in phonepe. When i tried contacting him fir the refund, he is not responding to the call or anything. Please help me get refund of my money.
Phonepe transaction number: p2003281238000974774644 (₹6500)
P2003281334055914747993 (₹500)
Date: 28/03/2020...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yuvibalel
from Powai, Maharashtra
Report
Copy

issue with of rs:-855/- from phonepe

Respected sir/madam

i am Yuvraj Sanjay Balel Requesting you that. i am booking the Bharat Gas cylinder from their official site but when doing payment from my father, s account on Phonepay the transaction was done through Phonepay Account debited Successfully but party Account (BharatGas) has not received the amount kindly verify the transaction and raise chargeback complaint and repay this amount to my account
I...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Swapnil vajpeyi
Report
Copy

cheated inr 6745 via no9433727739

Address:137, dharamshala road hardoi, Hardoi, Uttar Pradesh

Today I got call frm above no to recive a cashback of rs 4300 n when I accepted it deduct money frm my phonepe accnt n once again I accepted of rs 2100 as per convincing by caller its again deducted and once again rs 400 n at last rs 45...I hv screen shot of all d transaction n audio clip of whole convwrsation...its all about in screenshot attached...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rahul (raju)
Report
Copy

regarding upi payment

Address:B36 new Gupta colony ,Delhi 11009, New Delhi, Delhi

On 23 march 2020 i have transfer rs 2670 via phone pe application from my bank hdfc. Amount has been deducted in wrong account but i m not able to identify the correct account holder. Actually i want to transfer it on another account. Need to know the account holder detail, name or identifation which i have transfer the amount. Waiting ur reply asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore Rural, Karnataka, 562162

I have send amount to Vijaya bank customer of Rs.3500 initially it was failed but later by next try it was successful but amount was deducted twice that is Rs.7000 frrom my account but beneficiary received only once that is only Rs.3500

Plz resolve this soon. I have also taken help from phonepe tickets they suggested for charge bank....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vprathima
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted in my account but merchant did not receive

Address:vijaynagar, Bangalore Urban, Karnataka

Hi
This is prathima
[protected] this is my phonepe account number i will send 4000 amount for balaji auto consultancy in 12/3/2020 but merchant did not recive the amount
So please return my amount, i will inqury my bank also.
Date - 12/3/2020 in this date amount deducted in my account so please solve my problem its urgent.
Please refund my amount
Thank you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I booked a e-ticket on 18 march 2020. I made the payment through bhim upi option using phonepe wallet
And money got deducted from my account but no ticket was booked and it is showing the message
'pending from bank end'
And it is still showing the same message.
Money hasn't been refunded and it is still pending.
The screenshot of the same is attached.
Kindly look into the matter and resolve the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I paid 378₹ to my friend through phonepe account. It showed transaction successful but it is not credited to receiver account and also not refunded. I complained about this to Phonepe customer care but no response
My transaction ID is P2003151422599117665347

Regarding recent transaction, Ticket No: 90147503
Our bank says that they can't do anything about third party payments. What to doooo...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
v Jagadesh
from Powai, Maharashtra
Report
Copy

pending tran after two days transaction successful

Address:MAHALAKSHMI LAYOUT, 10 MAIN ANTHAPURA YELAHANKA, 560064

Hi before twodays i pay 34rs using phone pe but it went pending twice today it has been debited from my acc i called phone pe cc about the concer they are telling to go and the retailer where you paid this the way this phone pe people are responding for our query from last two months totally three transaction has gone li this if i have paid in hyd frm bengaluru i should go ask them phone pe answer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kavitha suragani`
from Hyderabad, Telangana
Report
Copy

money transfer pending

I have transferred my money, it is showing pending... I even didn't get message about money deduction.

This is not the first time... It's ia happening too many times...

Kindly help me in getting my money back soon.

We are nit able to reach the customer care executive also. Atleast they have to answer to consumer compliants..

Amount will be deducted immediately but to credit it back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Awdhesh1122
Report
Copy

refund of rs 9999/-

Address:560094

Dear team,

I have make transaction of rs. 9999/- on flipkart and due to some reason they have refunded my money on 5th of march 2020 but till now i didn't received my money and i called multiple time to phonepay customer care but they give multiple tat and no proper reason for the delay reason.

I hope phonepay will take my concern seriously and provide the update.
Ticket id: 89318943...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy