PhonePe Complaints & Reviews

Dear sir/madan, please find the attached transaction details, i am vinay mohan thakur phone pe mobile number is [protected], i have been cheated money 26000/- (Twenty six thousand only,) dated 18th april 20 timing 01:45 pm. Mr. Ranjit kumar phone pe id is [protected]@ybl, has withdrawn money from my account, whose phone number is[protected]. I requested you. Kindly refund my money urgently. Thanks/regards,. Vinay mohan thakur mob.[protected]

I paid my bsnl broadband land line bill through phonepe wallet on saturday, 18th april 2020. Transaction id is nx[protected], i received a message from phonepe "transaction successful" and 706/-rupees deducted from my phone pe wallet. But in bsnl payment portal, it shows my broadband bill is still due? I want to know why it was happening? And how to recover my wallet amount? Please help me.

Transaction failed so plz transfar money in account

Pay
Dear cardholder,

As requested by you, please note that the following payment was declined while processing through billdesk:

Card no: xxxx xxxx xxxx 7577

Payment amount (Rs ps): 67707.00
Payment date: 18th april 2020
Payment through: sbi debit card

Transaction identification number: ssm[protected]

Please quote your transaction identification number for any queries relating to this request.

Sincerely,

Billdesk support

Please do not reply to this mail. This is an auto generated mail and replies to this email id are not attended to. Please call us at our sbi card 24-hour customer care centre for any queries or clarifications.

Please contact on helpline numbers given on the reverse of your card. Our dedicated customer service representatives will be happy to help you from monday to saturday between 8am to 8pm. However, ivr & lost card services are available 24 hours.
Looking forward to a warm and longstanding association with you.

Thank you.
Yours sincerely,

Manager - customer service

Just Now i received call from [protected]. He ask me to open PhonePay App
For Corona Cash back.I didn't open PhonePay App .

Please be alert like these calls .

Hi I recharged my mobile number with mismatch amount like I recharged with one yrs instead of one month .I want to get the amount reverse back .I paid through credit card. When can I get the amount back.how many days it will take to refund amount

Mobile mai recharge nahi hone ke karan balance refund hona hai

Dear sir,
Kal shyam ko mere pass ek phone aaya tha customer care phone pay se or kaha tha ki apke phone per cash back aaya hai aap use received kar lijiye or maine use kaha ki aap mujhe mere phone pay per send kar dijiye or usne mujh se bola ki aap. To contact per jakar add bhim upi id per apna contact number dalkar ([protected]@utbi) ([protected]@sbi) payment 1752 karke pin no add karo or apke pass cash back aa jayga or mai isha hi karta gya fir 2998 ka payament karaya or bola aap payment late kar rahe ho isliye aapka payment aa nhi raha hai to dubara se jaldi se kiya jis se mere pura payment aa jay or mai mana kardu ki ab mujhe nahi chahiye cash back but bahut dear ho gai or pura payment mere account se nikal gya pura amount 13000/- rs tha or sara nikal gya hai. Or phone v kaat diya ab dubara se call karta hu to phone switch off batata hai but kal night mai dusre phone se try kiya to phone ke well jaa rahi the but call pic nhi kar raha tha.
Please sir mere help kar us choor ko pakad kar saja dijiye or mera payment mujhe provide kar dijiye.
Please request hai.

Contact per [protected]

It was a fraud case.In the name of a online shopping store, one fraud website have cheated me.I just sent money by mistakenly through phone pe.Kindly request you to help me.I am a student and this is happening during Corona lockdown period.I have not a single money to survive.Plz help me to refund it.

Lat time you have paid once electricity bill from my account with my permission.

Even i have complaint to your customer care, but still not get any solution or refund.

Now today i got msg from your company that you will pay the electricity bill of same account number ([protected]) by tomorrow 16 april.

Pls make sure don't pay any electricity bill or other bill without my intimation from my any credit card.

I am not authorized your company for auto debit my credit card for any bills.

Pls make sure of that thing. If you do this i will take legal action.

And also ppls refund my last time transaction money.
Details are :
T number consumer name receipt date receipt no transaction id bill date due date amount receipt
[protected] lajpat rai gupta 24/10/2019 24856401 82064153 31/10/2019 17224

Dear sir,
Transection id P2003040749282150949835 and UTR:[protected] date 04.03.2020 amount 5000 deducted from my account but amount not credited in receiver's account so please solve this problem.

I purchased gold, then i wanted to sell it so it showed that you can sell gold after 24 hours of puchase then i tried after 24 hours, now it show "you can sell gold after 72 hours of last purchase"...means i cant understand that what to do..my purchased transaction id is
N2004140055385713508294
Mobile no. [protected] or [protected]

My Phone pe account i am wallet topup Rs.10000 via sbi debit card . and my wallet closed on 4 apr 2020.& i request an refund .i got an messege its refund initiated.i complaince in phonpe customer care but is replyed wait 7-9 days. but now 10 days gone but still i am not receiving my amount. my Transaction no: CL2004041041235189910875 This ticket number : 91804732,

Respected sir/madam
I had booked railway ticket on irctc through phone pay app with sbi debit card on 14/12/2019 of amounts rs602 and rs 2357 and canceld tickets on 20/03/2020 and refund is processed on 30/03/2020 of amounts rs 1860 and rs 465 is shown in phone pay and message received that refund processed but till now amount not reflected in account till after 15 working days, and debit card is blocked after ticket booking and before refund processed. Please help me and
Arn ref no for refund transactions are 74332740086008558712407 and 74332740086008556418411 for your reference purpose, kindly accept my complaint and
Resolve as early as possible.
Thanking you
Acc no - [protected]

I transacted money from another account, money was deducted from it, nor money came in my And told the transaction successful. yetMoney did not go to another account.

Dear team,

Yesterday (13 april 20), i made a payment of electricity bill through phonepe of rs 4513. Balance has been debited from my sbi account but bill is not paid and transaction has failed. I have tried customer care of phonepe many times but unable to connect. My balance is still pending from the concern party.

So i kindly request you to check and refund the balance so that i can pay the bill on time.

Find the below details.

Mobike no - [protected]
Name - deepak patel
Transaction id - n2004130934284005846727
Bbps transaction id-bd01maduoe5b
Date-13/04/20.

Refund is not received

I have done transaction if 100000 rupees from My SBI to Standard Chartered Bank on 09/04/2020, but still status showing pending.

Amount deducted from sending bank & receiver bank not received money.
Both bank saying it 3 rd party transaction so unable to help. I am very in trouble. It's a big amount. I complained on PhonePe, but only extending waiting time.
Kindly resolve the issue

Ticket of PhonePe :[protected]

BR//
Rajesh Singh
[protected]

Dear sir,
Date 4.3.2020 transection id P2003040749282150949835, UTR:[protected] through Bal. Deducted from maheshawari pradad account but not credited in nitish kumar`s account please solve this problem.

I have recharged from phonepe for my hatway broadband[protected] but still it is not recharged yet..have been trying since morning to contact them but they are jot receiving any call..