Claimed

PhonePe Complaints & Reviews

1
Updated: Aug 30, 2025
Complaints 3487
Resolved
260
Unresolved
3227
Contacts

File a complaint to PhonePe

Having problems with PhonePe?

File a complaint and get it resolved by PhonePe customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

PhonePe reviews & complaints page 92

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shilpa Manisha
Feb 9, 2020
Report
Copy

Address: Patna, Patna, Bihar

Yesterday one call came from patna he stood to spoke that he is from patna he said that i am from phone pe insurance company, he answered for a reward that i have to get about5999 rupee when you have the amount on your bank amount upto 1010 rupee i was not having it but i asked from someone because of faith i used to trust but this company are making such crime i want to say this no belongs to him he uses whatsapp also [protected]
PhonePe customer support has been notified about the posted complaint.
Feb 09, 2020
Updated by Shilpa Manisha
Plz check this number and try to search him immediately
I sebt amount but they did not receive i want refund

taken money - Comment #3645097 - Image #0
Please unlock my account
[protected]
Some one promise to give survices but he took 7500 inr now he threat me
Helpful
Found this helpful?
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    nilesh bd
    Feb 7, 2020
    Report
    Copy

    Address: shramik nagar satpur nashik, Nashik, Maharashtra

    I was paid my bill though phone pe application on 15.01.2020 but due to network issue transaction is failed but amount of bill is deducted from my sbi bank account. Now today its 25 days goes and still i do not received my money back to my account in how many days i will gate my refund
    My phonepay account no [protected]
    Transaction id - n2001152202331575606063
    +1 photos
    PhonePe customer support has been notified about the posted complaint.
    I have ordered from zomato & paid from phone pay twice 112 each time. They have deducted by 224 Rupees while ordering with zomato but zomato is saying they have not recieved the money so order is not confirmed. But my money is not still refunded by phone pay.

    amount deducted but transaction cancel and till refund not received - Comment #3645114 - Image #0
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vijju shailesh
      Feb 6, 2020
      Report
      Copy

      Address: Shri shai nivas hostel infront of ICMR gate Medical bada pathar jabalpur ,482002, Jabalpur, Madhya Pradesh, 482002
      Website: Phonepe

      Consumer complaints logo
      Menusubmit complaintsearch
      Home iconhome
      Question iconquestions
      Faqfaq
      Search
      Search
      Sign insign in
      © 2020 consumer complaints forum
      If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

      Internet servicesphonepecashback not received for jio first recharge
      Phonepe — cashback not received for jio first recharge

      2 reviews
      Pimpri chinchwad, india
      Kavita dhumal
      Submit a complaint
      Hello,

      There was an offer for jio digital recharge on 2nd jan.
      I recharged my jio no on 4th jan first time through phonepe using upi payment mode. According to offer i was suppose to get 100rs cash back if i was doing it for first time and 30rs cashback if recharged previously.
      Mybtransaction no is - nx[protected]
      Now it's more than 24hrs, i haven't received any cash back. Even i locked ticket but no revert from phone pe.

      Was this offer fake to mislead people to use phonepe. If not i want my cash back
      PhonePe customer support has been notified about the posted complaint.
      I m done two transation on 1 st is 30 jan[protected]/- transaction Id 2001302306352102900079 not reach on reciever & second is on 3 feb 2020 is amount 2400/- transaction ID P 2002031133021562429425 is not reach on receivers so check in & conform on my email id

      complaint about cashback - Comment #3644879 - Image #0
      complaint about cashback - Comment #3644879 - Image #1
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jagrati Kanwar
        Feb 3, 2020
        Report
        Copy

        Address: Bikaner, Rajasthan, 334001

        Sir,
        I have done dth tatasky recharge for id [protected] three times. First of all i didn't received any mesg regarding the successful or failed transaction after half an hour the transactions was debited and after some time it shows the transaction is failed.. The amount has been debited from my account.. And my tatasky id has not got recharged. Plz tell when i will get refund. I request you to look over this issue.
        PhonePe customer support has been notified about the posted complaint.
        My qr code is not deliver my address
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kavitha shiva
          Feb 3, 2020
          Report
          Copy

          transaction pending from 6 hours

          Hi team,

          Today morning i have initiated a payment which is taking longer time to process. It is in pending state from morning 10 pm to still now and i am not sure whether the money will be credited to destination account or it will not get deduct from my account itself as it is still in processing stage. Please take appropriate action as soon as possible...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          P
          Prashant Tikone
          Feb 2, 2020
          Report
          Copy

          Address: Shikrapur,pune, Pune, Maharashtra, 412208
          Website: Www.Phonepe.com

          Phonepe status show transaction successful and also amount debit but not credit to receiver bank.
          Please check my status or when refund to me and receiver.
          Try Any good suggestion and solve this problem

          Transfer details

          Hdfc to Axis bank

          Amount6000rs

          Date 1.2.2020
          Hdfc Account no [protected]
          Axis account no [protected]

          Please check and help
          +1 photos
          PhonePe customer support has been notified about the posted complaint.
          Feb 02, 2020
          Updated by Prashant Tikone
          Phonepe status show transaction successful and also amount debit but not credit to receiver bank.

          Transfer details

          Hdfc to Axis bank

          Amount6000rs

          Date 1.2.2020
          Hdfc Account no [protected]
          Axis account no [protected]

          Please check and help

          Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... and raise a dispute. we regret the inconvenience caused. Regards, Team Axis Bank.
          My balance is 5000 in my phonepe but my money was debited i.e., 2500 from my account without any transaction

          phonepe status show transaction successful and also amount debit but not credit to receiver bank. - Comment #3643210 - Image #0
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shalinicc
            Feb 1, 2020
            Report
            Copy

            Address: Hyderabad, Telangana

            Hi iam shalini and i have transferred 2900 on 1st of feb in afternoon to my frnd. Thru phone pe from axis bank to hdfc bank... To my frnd account... But the transaction failed... After sometime i received a msg that my money got deducted.. After deduction... My frnd didn't received that amount thru phone pe... I was heart broken.😞😞plzzzz help mere.. That's my salary amount... That's the only money i have plzzzz refund those amount...
            PhonePe customer support has been notified about the posted complaint.
            Feb 01, 2020
            Updated by Shalinicc
            UTR :[protected]
            Transaction id:p2002011252095731320961
            Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.as... and raise a dispute for the referred transaction. We regret any inconvenience caused. Regards, Team Axis Bank.
            [protected]
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Somavarapu Sravani
              Feb 1, 2020
              Report
              Copy

              I am sbi bank account user. My account no. Is[protected]. With ifsc code sbin0020178. When i transact money using phonepe or google pay, for each and every transaction 17 rupees are deducted from my account and during atm withdrawal 23 rupees are deducting from my account what is the problem. How can i solve my problem?. Please help me out with this..
              PhonePe customer support has been notified about the posted complaint.
              Out of my 10 transactions, almost 7 transactions fails. As a customer, we trust the application and rely on it. In any urgent conditions this Phonepe app giving issues with my transactions. Please do some action against them. Thank you.
              I'm Unable to signup Phonepe account, it says your account is blocked.

              No response from their end.

              Unblock my phonepe account.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                vivek mishraaa
                Feb 1, 2020
                Report
                Copy

                I am vivek mishra and i am a student. The company "phonepe" sent me a notification on my mobile and provide a cash winning offer on phonepe app, request me to click on link for cash winning. They were deduct 3990 rs from my digital phonepe wallet first time and again call on my phonepe number and saying me that it is a three step processo do it again 3 more times because of the fear of my deducted balance i was doing as it is, and they were deducted again 3990, 9990, 8990, 8990, 1900 rs consecutively.
                This incident happen today (01/02/2020) nearly at 11:00 am.
                My contact number is - [protected]
                I'm wanting to refund my money as soon as possible
                +1 photos
                PhonePe customer support has been notified about the posted complaint.
                I have registered my phonepe number. but it is not visible, tried every possible means but still not able to get it done. i can pay but cant receive.

                unauthorised money deduction from my digital wallet. - Comment #3640081 - Image #0
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Thewellvisher
                  Jan 31, 2020
                  Report
                  Copy

                  Address: Valsad, Gujarat, 396191

                  My hdfc account was debited an amount of 1412 on 27th january 2020 by phonepe as i did it to transfer my funds to my friend and close my account. My account was closed but it later was found out phonepe was unable to make the payment to the receiver, so they told me that they've transferred it to my bank account but how can they transfer funds to a closed bank account as they even failed to generate an utr number. They've made me go to my bank more than twice and i know phonepe is just cheating with me.
                  +2 photos
                  PhonePe customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    nashida
                    Jan 29, 2020
                    Report
                    Copy

                    Address: Palakunnel, Kuppayakkuzhi, 686514

                    I am transferring 12000 rs from my account to another account.. The amount is debited from my account but the transaction is failed.. Because of i am sending money to the ecs account number not the real account number. Phonepe message me that the money was credited back to my account on the same day of the transaction but i cant get that.. When i get back my money? Please help me to get my money back.
                    PhonePe customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Deon George
                      Jan 25, 2020
                      Report
                      Copy

                      I have ordered 8 train tickets in irctc using phonepe. I have cancelled the tickets due to wl. And now they are not providing me refund. I have received text message from irctc that they have refunded and ask the agent. The customer support is not responding
                      Please help me
                      Transaction ids are :
                      T2001250117256211396908
                      S2001241803329779681749
                      +1 photos
                      PhonePe customer support has been notified about the posted complaint.
                      In phonepe the transaction is successful and the transaction
                      ID is=P2001231740105129471883
                      And the amount isn't credited to my bank account including the bank statement. Nothing.

                      reform from irctc through phonepe - Comment #3636540 - Image #0
                      Transaction id - P1912311925140830552216
                      Send 5000 but not credited in receivers account
                      Please transaction ID -P2001281134051242757318

                      reform from irctc through phonepe - Comment #3638747 - Image #0
                      Helpful
                      Found this helpful?
                      3 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        abhay Kumar barik
                        Jan 24, 2020
                        Report
                        Copy

                        How rs 300 debited from my account without my instruction towards payment to tatasky id [protected] today at 11 am. I am a regular customer of phonepe using the app for my payment of bills. If you do not reverse the entry immediately, i will be forced to delete phonepe app and complain to ombudsman for reversal of entry. You resolve the issue at your end immediately.
                        Mob [protected]
                        Officer cbi
                        PhonePe customer support has been notified about the posted complaint.
                        I am complaining about the money debited from my Canara bank account without my knowledge from phonepe transaction.
                        My mother sent me 50k yesterday, it immediately debited her money and even in my history section of Phonepe, it shows money credited, but my balance is still the same. Also I checked in the ATM (mini statement), it still has not added up to my old balance. Please help me. I'm really worried
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Astha Luthra
                          Jan 23, 2020
                          Report
                          Copy

                          Address: Faridabad, Haryana
                          Website: Phonepe

                          One of the user made me do the transaction of 4800
                          Instead of getting credited
                          It got debited from my account
                          By fraud manner he did that
                          By saying that it is his merchant account
                          He registered his enquiry in indiamart site as a buyer
                          He used ur platform to all this fraud
                          His name is rohit sharma
                          He is also now listed in a blacklist at indiamart site now.
                          I want u to resolve it soon
                          And get my money back
                          PhonePe customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            Address: MOH TAWAIFAN AWAGARH ETAH, Etah, Uttar Pradesh, 207301

                            On 20/.01/2020 at time 10:31 am i had done a transaction by phone pe app of amount 9500rs but that transaction has been failed and not transfered to other account but my money amount 9500rs has been deducted from my account. Still my money not refunded and phone pe company saying that its a fault of sbi bank and bank says its a fault of phone pe app. Now what i have to do. I m doing complaint for refund my money in my account. My mobile number...
                            +1 photos
                            Helpful
                            5 other people found this review helpful
                            5 found this helpful
                            2 Comments
                            Report
                            Copy
                            A
                            anagawade
                            Jan 21, 2020
                            Report
                            Copy

                            Hi support team,

                            Yesterday i have made one transaction on phonepe and it is showing successful, but still receiver didn't received the amount in his bank.
                            Kindly help me on this, also raise a ticket on phone pe support, need your assistance on this as soon as possible. Its been one day receiver didnt received the money.

                            Transaction details:-

                            P2001200856148333480867
                            +1 photos
                            PhonePe customer support has been notified about the posted complaint.
                            Dear Sir,

                            Please check our account. I m not able to withdraw our money from my wallet .we have very urgent work but I m not able to withdraw our money.what we do please reply.

                            My PhonePe
                            [protected]
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              niteshgurjar
                              Jan 20, 2020
                              Report
                              Copy

                              Address: JAIL ROAD, INDORE, MADHAY PRADESH

                              Sir
                              By me on 29 November 2019 = 3500 / - (UTR:[protected], on 16 January 2020 = 10000 / - (UTR:[protected], on 17 January 2020 = 1 / - (UTR:[protected] and on 17 January 2020 = 10 / - (UTR:[protected] This transaction has been done through phone, but the money has not reached the front,
                              In this context, I also saw the bank statement of the person in front, but this amount and transaction is not being found in their statement, so this amount has reached someone else.
                              So please fund me this refund,
                              Thank you,

                              Name = Nitesh Gurjar
                              Mobile Number = [protected]
                              Email = [protected]@gmail.com
                              +1 photos
                              PhonePe customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anaveer Souju
                                from Mysore, Karnataka
                                Jan 18, 2020
                                Report
                                Copy

                                Address: Kalaburagi

                                Sir, anaveerappa booking costumer through upi in phonepe delayed booking not done. I attached the required documents of transaction history and phonepe transaction pics so please help me to solve the issue as soon as possible. Full details are in pics so consider needs, thank to your team working great.
                                Irctc transaction id-[protected]
                                Thank you
                                +2 photos
                                PhonePe customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mayur_26
                                  Jan 17, 2020
                                  Report
                                  Copy

                                  Address: 411043

                                  I have transfered ₹1000 through phonepe to a friend account. But the transaction was failed, money successfully debitted from my bank. After 10 days phonpe says transaction got successfully credits to receiver account, but the receiver bank still didn't confirmed deposit.. So contacted phonepe through chat support and voice support no one was gave a proper resolution or a reply they still states it's all bank of india bank's fault. Till a date the money is not credited to receiver account. Phonepe is not doing anything. I need a positive response please help.
                                  Phonepe transaction id : p2001071645402235578117
                                  Phonepe ticket no : 83063910
                                  PhonePe customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    U
                                    ujjwalkumar patil
                                    Jan 15, 2020
                                    Report
                                    Copy

                                    Address: Raigad, Maharashtra, 410206

                                    I made transaction of 9693 rs. On jan 10. Many was debited from my account but not reached till 2nd party. That was emi installment. I am getting charged for late payment as well as i have to arrange for repayment. If this is accessible to any one responsible from phon pay team please tell me y should pay fine charge if mistek is yours. I will request you to please look into it and do something, i am using phone pay since beginning. Please help your loyal users.
                                    +1 photos
                                    PhonePe customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit