PhonePe — money deducted from my sbi corporate bank account but bill payment not done

Address:

Jodhpur, Rajasthan, 342001

I made an electricity bill payment through phone pe (Bharat bill pay) on 23 rd january, the money rs -3407 deducted from my current bank account, but the payment has not been done to jodhpur vidyut vitran nigam ltd, really very disgusting, since i m waiting, neither the money was returned to my bank account and nor to phone pe wallet, i called phone pe but still no resolution has been done. Phone pe executive on customer care number told me that sbi is saying that amount is not deducted, how sbi can tell them this about my account details, that. Whereas i shared the screenshot of the deducted amount rs 3407 from my account, phone pe not fair, if the transaction failed, why did the money did not come to my bank account. Becoz of your mistake and negligence late payment charges are also levied, immediately refund the money with penalty.

Pl refund my money back asap.

Request the refund asap.

Lata singh gehlot
Transaction id - n 901230905534751650243