PhonePe — phonepe kyc issue

I have my money stuck in the phonepe wallet. I can't use or withdraw or send it to another person because it says kyc is not complete. Then why did they allow to top up the wallet in the first place? If it cannot be used without kyc, then it shouldn't be loaded too. Also, i can do a one-time withdrawal and then will never be able to use the wallet again.
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I have done a transaction of rs3500 on 20 april and the status went pendin and when i called them they told me to wait till 23 april and now the status is still pending and again after calling them they are telling me to wait again till 30 april

Recharge wrong number so kindly refund my amount

Please cancell my phone ppe recharge I have done for an amount of 100 rupees for BSNL [protected] mobile number today. It has not been credited yet. I want to cancell it. Please refund the amount debited from my account.

I made transaction on 11/04/2019 pnb bank to bob bank

Phonepe transaction history show transaction successful but amount not credited in my bank account

UTR NUMBER[protected]

Transaction I'd- P1904112003389702063102

Sir, Actually recently 2 days ago i sent 6400 rs. in a account but when account holder went to bank so he did, nt recive money...so i am giving u a pic ...sir plss tell me that money has gone or not?

Recharge phone number through phonepe but select wrong net work . ( I want to recharge vodafone but select airtel)

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