PhonePe — transaction completed

Address:Tumkur, Tumkur, Karnataka, 572102

I have bank a/c in sbi, i made the transaction through phonepe. Both sender and receiver got the message. But sender side amount deducted and receiver not yet received. Regarding this i have contacted phonepe they are not ready to give any support. Even i contacted sbi regarding this they are not ready to accept charge back form due to third party application.
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Made payment of electricity bill on 29 June 19, money diducted from account and also received cashback but payment still pending to electricity board . Received msg from phone pe that problem resolved within 7 to 9 day but nothing has been done from your side till now.
Recharged wrong number [protected] for Rs. 449/- Jio Plan. Pls refund the same immediately. My txn ID: N1907061027398639029774
I send 20000 rs to my friend, it shows transition failed, but amount is debited from my account...plz help me

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