Pigeon Appliances / Stovekraft Complaints & Reviews

Purchased pigeon chopper 2 weeks back and it stopped working within 1 st week o[censored]sage. None of the company’s number are reachable and the product has 1 month warranty. Please help get it resolved

I have talked and raised ticket with Pigeon customer care on 23rd June2022.
I have submitted product to their customer service center on 28th June2022 and same is sent to Pigeon for replacement.
I am continuously conncting with them through customer care but till today 12th August2022 they haven't provided replacement to me.
I am really frustrated in claiming warranty.
Initially they told me that u will get replacement in 15 days but still today also they are answering same.
Must take some action on Pigeon - Worst customer service i ever came across.

My induction is not working

Light not working so that not heating properly

My pegion pressure cooker, induction base is coming out please help me with resolving the issue, as it has become very difficult to use the cooker.

I bought pegion induction Cooktop in April. Now I'm having problem with the product. When i switch on the product it keep showing E2 means High voltage all time and some glitches in panel also. So please send anyone who can solve this immediately please

Hello Sir/Madam,

With due respect, I want to bring it to your kind attention that I had purchased a glass top 3 burner stove of Pigeon Brand in August 2021. The warranty on the product is of 2 years. One fine morning when my mother was cooking, the flass top abruptly blasted with a big sound. My mother got injured as the glass pieices hit her abd she was bleeding. I had filed a complaint to the company in the email with the images and the bill. The next day the executives called and asked for 1400 to replace the glass top as he said the glass is not covered under warranty.

I explained everything in the email to the company but the company is not listening to us anymore. They are asking to pay due the replacement of the glass.

This is unacceptable the item is covered under warranty for 2 years. If someone is died because of the glass, the what would company say? That they died because they manufactured poor quality of glass which took someone’s life.
I want to Sue this company as I am very much angry.

I have all the bills of the treatment and the images of the glass top.
I need your helo to proceed for legal proceedings. This incident has shocked us as my mother is still not out of that fear of the blast.

Please guide me to drag this compnay in the court.

Regards,
Abhishek

Pressure cooker ka niche se peni nikal gaya hai

I had purchased the "Pigeon Induction Base Outer Lid Stainless Steel Pressure Cooker Combo, 2L, 3L, Silver | B07Q5G9ZG4 ( B07Q5G9ZG4 )" Through Amazon.com on 24th August 2021 (Invoice for the same is attached below).

Today as on 30th July 2022, the down base layer of steel of the cooker has come out from the 3L cooker suddenly and it has become useless. As per the warranty terms that were written on the Amazon is 5 years for Manufacturing Warranty. As I understand that the issue that has happened with this product is a manufacturing defect that the base was not properly made or it is not upto the mark. I have also attached the image of the Situation of Cooker herewith. Kindly have a look.

Request you to Kindly help me with the same. My contact number is as below.

Pressure cooker lower plate removed

On June 25, 2022, I placed an order for a set of Pigeon induction base nonstick aluminium cookware. The dosa tawa's base metal began to peel while heating in less than three weeks and also pan aluminium coating also get's peeled of in patches. Stovekraft customer service acknowledged receipt of my complaint when I sent it to them via mail on July 23, 2022. (Complaint Id: 2398331). However, I haven't received any further process.

I purchased a pigeon cruise induction 23/07/2022 but yesterday glass base of induction automatically cracked
I want to do fix

Auto cut ON/OFF switch not working. Under warranty

My pegion induction front damege please schedule engineer. Need to be replaced

We have purchased Pigeon Mixer Ginder in Nov2021, within few months the ginder started heating within use of 1 min., Complaint raised 2280388, it took 5 days for the service repairman MM Enterprises PimpleSaudagar, Pune to check device and after checking they did not had part of replacement and Stovekarft is not allowing to claim the return of Grinder even though its under warranty.

To claim warranty for defective products from this company (STOVEKRAFT) is pain and they are never available on phone and non of their phones are reachable.

Below team don't have courtesy to reply calls, mails and messages. Still no progress.

MM Enterprises
Pimple Saudagar Pune
Stovekraft Pune, Mumbai, Chennai.

Complaint details: 2280388

Pigeon Must understand and start working on manufacturing good Quality checked products and stop their support from Stovekraft since they are demeaning the name of Pigeon products with their worst services.

Thank you, Chandrakant
Pune

I had Purchased Pigeon Toaster from Flipkart My Order Id Id- OD[protected], From 1 June my Toaster is in Replacement but still not receive anything, I Had Called many Times Your Customer care. Your Customer Service is Really Very Ridiculous. I Had a Word with Mr Amit singh who is Process IN charge .They are playing with me sice last 2 months.He had Promised me that i will get my replacement on 24th of July 2022 but still i didnt receive anythin and whenever i called he never comes on line and whwnever i called customer care they listen my query and then cut my call.Kindly Take action on Mr Amit singh and Solve my Problem as soon as possible already waste my 3 months. I am Attacing my Invoice Thank you.

Rice cooker indicator light is not working

I have purchased pigeon 4 burner stove from flipkart year ago i have given it for service around three to four times for burner issue ..but yesterday while cooking all of the sudden glass top broke into pieces.it was so dangerous .i have a kid at home . Such a worst product and when I try to call customer service there is no response their toll free number does not work at all so unable to reach them ..pathetic service they are providing

Pigeon Sleek Induction Cooktop is not working properly, whenever i used it stops working after few minutes. Kindly replace my product. It is in warranty period.

Hi we have purchased a PIGEON BLACKLINE SMART GLASS, STAINLESS STEEL MANUAL GAS STOVE, 4 BURNERS through Flipkart.
But after 15 days we noticed defect in it . We complained several times to flipkart they told us to contact you.
The steel of the gas stove's burner is of very quality it becomes dark after the 1st use only .Also the buttons are broken. Grates of stove are also not good as they don't hold the pots and pans properly. The pot get misbalance .In short the product is not good nor as expected.

We complained many time but no one responded. It's been a year but no one is looking into matter

It's my request to you to look into the matter ASAP, and provide exchange for the product.

Thank you .