Pizza Hut India Complaints & Reviews

this is absurd and redicilious that the bloody delivery person came and did not even gave us what i have paid for soon after calling the person he stooped reviving the call and no one replied to us this was very dirty and unpleasent experience at pizza hut In the big lunch box the delivery person did not even supplied the free garlic bread sticks the event spoiled my mood and money both bloody suckers I called the number for 8 times in a row to tell him he has not given me the complete parcel but he did not pick up the phone at all.

When its Pizzahut, we expect good, tasty and satisfying pizza. However, today's pizza at Growels 101, kandivli simply changed my opinion about the quality and taste of pizzas at Pizzahut. The garlic bread with cheese didnot have a hint of garlic taste in it. The pizzas(veggie supreme and country feast) where simply tasteless. the cheese quantity in the pizza was also scanty. To sum up, the pizzas where not at all worth the price.

On April 10th I ordered pizza online from Pizza hut. 4 X Veggie Overload 2 X Cheese Overload 2 X Cheese Garlic Bread 1 X 7UP The pizza order was routed to one of they local centers in Gachibowli Hyderabad After about an hour I started to call and check where my order was and was told its on its way. 15 min later I called and one employee (Syed Ibrahim) started talking rudely and abusively. Numerous calls and they kept telling me that it has been dispatched. Almost 2 hrs later the pizza arrived and was totally cold plus incorrect delivery. Here is what they delivered 2 Veggie Overload - Order was for 4 3 Cheese Overload - Order was for 2 The delivery guy at 11:30 PM told me he can go replace it but would take time. Anyway I took what was given and was told that I will be refunded the total order. Later they changed the story and said we can send you whole order again. I have sent many complaints to Pizza Hut but they keep calling and telling me that they can send the whole order again. I want them to resolve this issue by refunding me the whole amount in double for the agony they caused me and no I don't want any more Pizza from them ever

Hi I have been a permanent customer of pizza hut, and the complaint is regarding the pizza hut saket outlet. On 4Th jaune 2015 i visited pizza hut around 9 pm after a long tiring day i thought instead of cooking at home lets eat out .It was waiting for guest to enter the place, i was so tired i sat inside the pizza hut on the chairs lying next to the chair with the intention to wait coz i was to tired to stand, eventually my wait ended and the i sought the permission from one of the waiters to sit and he cleaned the table for me . I was waiting for someone to take the order and serve .While i am seated, drinking water manager came running and started yelling "i told you to wait outside and please walk out . Everbody was watching me and the manger, To end the discussion i moved out but i felt very humilated and embrassed . being a female its very embrassing, He could have said it in a different way, But he choose to humilate. Please help me resolve the issue

Hi, I have placed a order online on Friday evening at around 8.16 PM. The nearest pizza hut outlet which processed my order is soul space arena pizza hut counter no 4. As i have placed order at 8.16 i should be getting delivery by 8.50 or max by 9 pm. I received the order by 9.50 PM. the order i received was extremely bad... cold and badly cooked. I want a refund for my order. Please refund my amount - Rs.1375.16.

As in our city pizza hut open few days ago in gaya (823001) . there always huge crowd and managment was very poor . there is no any rules and regulation which are followed.even the pizza which i had ordered was not properly cooked. it looks that i have ordered for free. no value for money i want to say that pizza hut is brand but in our locality it was just poor condition

Hi, I am staying in a ladies pg which is adjacent to pizza hut in btm stage 2 near swadishta ahaar, Bangalore. After coming from office I smelled gas leakage from the pipeline of pizza hut which comes parallely next to pg passage. I informed the owner of pg and pizza hut manager and building owner. They said the connection is disabled. But we can still feel the lpg smell. I told owner and manager that we hav no other way to escape. But they dint take it seriously. Its at high risk.

I went to Pizza hut in nagpur which is 10km away from my house, over there i ordered a meal i think it was the 599 one and my bill came out to be 700 something with taxes. The meal included 3 pizzas, 1 potato thingy, garlic bread, and a cheesy dip. It was a take away, first they guy confused me with someone else's order and stopped me while i was leaving then he took another 3, 4 minutes to give me my order and when i reached my home i saw their was no cheesy dip and the garlic bread had too much salt so it was really disappointing to eat it without cheesy dip.

A delivery boy (chetan) of pizza hut has come to deliver my pizza and has taken extra 100 rupees my mistake and he is misbehaving with me . i have ordered pizza around 2:00 (dt. 1/jun/2015) . the no. of delivery boy is [protected]. my order no. is[protected].and when i asked him to return the money after sometime, he hasn't talked with me properly

I called pizza hut at 8:23 pm through [protected], they said that your order timing is 8:30 and your pizza will be deliver within 45 min, after completing my order. The delivery man reached at 9:16, when i said that you are late, he asked me to talk to his boss, when I spoke to him, he said that your order punched at 8:42 pm, so we r not late. And also they misbehaved with me when I told them its not my fault.I didn't recieve the order and send that delivery boy back. Sir, I just want their apology for their misconduct (even I returned the order there was no call for the same) and want to ask what was my mistake if they punched the order too late. Plz take appropriate actions against them. Regards Ela Gupta

I yesterday ordered veg supreme pizza and pepsi from pizza hut bangalore Rajaji nagar and told him that I have sodexo discount coupon 111 repeatedly twice and he was ready to listen to me. He told me to hand over the coupon to the delivery boy. During delivery I received 7up instead of Pepsi. Later in the night at 11.07pm got call from delivery boy saying that discount coupon is not valid. Today the coupon was returned paid remaining amount. The mistake done by order taking boy for I have to bare the money.

Hello, I have ordered a pizza from pizza hut and I am extremely dissatisfied from your service vendor.. I daily see the delivery boy in my society but today when I asked him he said he the area is not covered..when I gave him the proof he said the policy is revised..This is ridiculous..This is how you cheat your costumers? From past one year I am ordering the pizza to the same address and now you are saying the address is not covered in your range..Stop fooling costumers.

Dear concern This is regarding for my compliant for food dispatch issue we are talk to Mr Ram he asked me pizza not deliver for local area so suggest why pizza not deliver for the same area he not confirm after take we the order so take action for urgent other wise i will go to consumer court name : Shubham Contact :[protected] Address : H no 68 state number 3 east Angad Nagar

I had ordered overload pizza with extra chicken toppings on 31st may 2015 at 10:44 am when I ate I didn't find any chicken toppings so I checked the paper bill and the amount was of 379 but I was charged 499.05 when I made the payment online ...hope I will get my refund as it has already been deducted for my bank account

I ordered pizza yesterday for home delivery & amount of bill was 719/=, we r not at home only children r there to recd. delivery. she given 500*2-1000/= + etc. 20/= change & instead Rs. 300/= they returned Rs. 200/= only..& 100/= short fall. its not a matter of money but without informing if they keep such amt. after charging all kind of taxes ...imagine how they r making money.

Beware before eating at Pizza Hut.. We had horrible experience today at Pizza Hut. Our team has ordered 8 pizzas out of which 2 were non veg and 6 were veg. They have delivered after 90 mins and that too absolutely crumbled and cold, that was not it. The delivery boy didn't get cold drinks so what he did. asked us to hold the pizza and went to buy cold drinks from a shop across street. We realized that boxes didn't have green or red mark to know if it's veg or non veg. After looking at each pizza we kept non veg pizza aside and people have started eating. When people are half way through someone realized that they have delivered 3 non veg instead of 2 non veg and half of the veg people ( hard core veggies) had already eaten chicken. When we called them back, there was no sign of guilt. Shameful. They are highly insensitive towards religious sentiments

I visited Pizza Hut out @Ahmedabad LawGardens... the upkeep of the restaurant was horrible ... water was spilled on floor at several places, the tables were unclean and messy. After we placed the order and were looking for a place to sit... no one bothered to clean the table or turn the AC ON despite asking several times. After 15min I wanted to talk to the Manager who took another 10min to come... and did not even bother to apologize. He also could only get teh table cleaned after another 10 min.. meanwhile the order arrived.. which was again not up to the quality of Pizza Hut. Not just that the toilet was worse than roadside public toilet... and even after complint NOTHING was done. We finally left the place disgusted and decided to never come back again, Will like to Forewarn all friends visiting Pizza Hut @ Law Garden Ahmedabad

Hi, I have ordered pizza today at 12:45 PM and i got a sms confirmation at 12:48 Pm for my delivery. However pizza reaches me at 1:40 PM .I was surprised to see that on a bill punch time was 1:10 PM. I have shown the delivery boy the SMS that i have received at 12:48 PM.He called up a store manager of stellar IT park Noida sector 62 for this .But i don't know what kind of a person pizza hut hires for a delivery manager.He said that there was a technical issue because of that my ordered by punched manually at 1:10 PM .i asked him a discount the pizza as company is not able to fulfill their promise .Shocked to listen the answer from the manager .He simpally said sir there is terms and condition applied in this.which means we can change this time without prior notice to a customer .Hence no discount is applicable. So just wondering are you guys making fool of the customer .when u can't full fill your promise then why are making fool of customers by making false promises. My contact no. [protected] for order checking ordered on May 28 2015.

Order Reference: [protected] Date: 07/03/2015 19:45:00 After placing this order, the delivery was made very late and when I asked for the refund under 30 min scheme, the delivery boy told me as the payment is done online, I cannot refund it. He told me to write online. And I was not given any invoice also. While placing the order online, I was told the delivery person will give the invoice, but the delivery person said that for online payment, no invoice is given. I made a request at online pizza hut website, but nothing has happened till today. Thanks [protected]@gmail.com

Hello! I visited Pizza Hut Inorbit Mall, Hyderabad day before yesterday (25th) at approximately 9.00 clock in the evening. Even as I entered, i realized this place is not doing justice to the Pizza Hut brand. My first impression was that this place is dirty! The floors were not clean. We were a group of 5, we went and sat on our table. The waiter came n picked up the previous customer's leftovers and said he will come and clean. No one came for around 10 minutes. I got up and picked up the menu from some other table. Still no one came for another 5-10 minutes. I walked up to the counter and asked him to send some1 to clean the table and take the order. When the waiter came, we wanted to place the order and came to know that quote a few things listed on the meny were unavailable (Unfortunately i cant remember exactly which dishes were unavailable.) We placed the order for a "meal for 2". The first thing we received in the order was our Pasta (main course), followed by the drinks. No sign of the Appetizer. No sign of the Pizza. No sign of anyone coming and cleaning. After we finished our Pastas, i walked up again to remind him of the pizza and the appetizer and asked him if there was a reason the service was slow. he said sorry and said he'll check. After 5-7 minutes of that, the guy at the counter came and told me that the appetizer we ordered was not even available. This is after i have finished half my meal. I am a very big fan of Pizza Hut and have always been. I am a total loyalist and hence writing to you with a lot of disappointment. I hope you will take this into account and make sure that the brand we have come to love is not diluted due to the inefficiencies of a particular franchisee.