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Pizza Hut India Complaints & Reviews

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Last updated Apr 11, 2024
Complaints 2663
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Pizza Hut India Phone Numbers

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+91 12 4402 5100
337
221

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Pizza Hut India Head Office Address

12th Floor, Tower D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India
122002

Pizza Hut India reviews & complaints page 109

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J
Jitesh Bisht
from Bengaluru, Karnataka
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Terribly pathetic slow order deliver- Refunded requested

Address:Bangalore, Karnataka

Terribly pathetic slow order deliver. Order no. for reference is[protected]. Ph No. [protected] I had ordered "Chicken Supreme N Triple Chicken Feast" and "Turkish Chicken Kofte" at 15/02/2015 14:20:48 but the order was delivered at 15/02/2015 15:25:00 more than an hour time. I had made online transfer and when I asked for refund the response manager didn't take it very well. Also, I didn't get any call from the PizzaHut service desk...
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G
gauravrtr
from Mumbai, Maharashtra
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Regarding No Delivery Bad Behaviour by Mr Bhaskar

Address:Bangalore, Karnataka

Hi My name is gaurav Yadav .Registered Mobile No [protected].You can see i am frequent customer of pizzaa hut .I have seentheir services in many cities of india but here in bangalore your services are very poor specially Soul space arena mall Store. Yester day in night i have given order for BIG PIZZA and cold drink at 9.40 PM No one mentioned me that pizza would take some time to deleiver after 10.30Pm i tried to call to store and other...
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M
Mayank Rajput
from Agra, Uttar Pradesh
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Pizzas not delivered

Address:Gurgaon, Haryana

I had ordered two pizzas on 14th feb. 2015 which were never delivered to me. I had made an online order on pizza hut website. I thought that it might have taken a bit longer time due to lots of orders so i did try to track it. But when it had been 1 hour since my i called them but there was no answer to my phone calls so i tried to call all other numbers but they said that it was closing time and couldn't take my calls. So i called on their...
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N
Nehatalwar1122
from Ramnagar, Uttarakhand
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Disastrous experience by PIZZA HUT

Address:Ghaziabad, Uttar Pradesh

The biggest disappointment I placed an order at 8.45pm and received it 11.15pm that too after at least calling 4-5 times to your outlet and spending about more than 50min chasing my order. Now comes the best part when my order was delivered at 11.15pm that pizza was so hard that no one couldn't even chew it leave chewing the pizza base was old or baked long back because when ever I tried to pick a slice of the pizza the paper below came...
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S
Shivi Tandon
from Amritsar, Punjab
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What i dont like on my pizza, was on it

Address:Amritsar, Punjab

I ordered for a Large pan pizza at the number[protected] at 2:32 pm.I paid a bill of Rs.925/- I specifically asked the lady who took my order that I don't want Capsicum, Corn & green chilly on my pizza. When the order was delivered it had all the ingredients I had asked them not to add was on it. I didn't return the pizza but I simply very disappointed the way my order was handled. I always prefered Pizza Hut over Dominos...
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U
umeshinamke
from Indore, Madhya Pradesh
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ur service charges are not correct

Address:Chennai, Tamil Nadu

please read mail below, I am sure you are charging service tax not as per rule Must Read full :- SERVICE TAX At Restaurants - VERY IMPORTANT !!! Interesting. If we cant change system, at least we should change our self I find restaurant bills often so confusing, ... I just give up and pay the amount shown n the bottom line. Perhaps we shouldn't. Incidentally, I also resent the inclusion of Service Charges in restaurant...
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A
Antara Palit, HRMP
from Chennai, Tamil Nadu
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Pizzas are getting delivered without any bill

Address:Mumbai City, Maharashtra

Ordered for pizzas for office lunch yesterday (13th Feb'15) from Pizza Hut Powai, worth Rs. 5090/-.Pizza Hut delivered pizzas without any bill, only delivery challan was attached. Checked with the delivery boy, he said only challans are given. Phoned Pizza Hut Powai atleast 2-3 times, havent received any updates from them. Have phoned their customer care number as well, found no reply. Selling any good/service without any bill is a serious...
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K
Kaustubh Kargutkar
from Pune, Maharashtra
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Refund is not returned of Online order

Address:Mumbai City, Maharashtra

On 2nd of January I ordered a Pizzas of value INR 470.00 on online but due to faulty website flow the website thrown an error page saying order not been confirmed. I immediately call them and made an inquiry about the flaw. The person said that you will receive the payment withing 21 days. As of now i don't received any payment. I just wanted you people to look into this issue. I am submitting two images one is being proof of website...
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Address:Bangalore, Karnataka

I ordered a pizza on 23rd Jan, 2015, from Pizza Hut (Bommanhalli Bangalore branch) which reached my house after 50 mins. When I pointed that they had violated their '30 mins or free' guarantee, they promised to refund the money in 5 working days. Till date I have not received the money. Raised 2 complaints on their website, both of which were ignored totally. Called their customer care, who kept transferring my call. One person said the accounts...
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S
shubham556
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Refunding Money for Cancelled Order

Address:Bangalore, Karnataka

On 24 Dec 2014 I ordered twice from Pizzahut from my credit card and the second order was a mistake because of their site issue I didn't get any confirmation for 5minutes So I order it again but after some I got the confirmation for both Order so I canceled the second Order NO:[protected] and asked them for the refund and they told me within 14 days You will get the refund but it is almost 1 and half month every time I call them for the...
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C
chughakash
from Mumbai, Maharashtra
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Quality Of pizza at Aundh Pizza hut outlet

Address:Pune, Maharashtra

Hi, This is to bring to your notice that quality of pizza present at your aundh outlet near parihar chowk is below standard. Today at around 8 PM me and my family went for to above outlet and ordered Fairy ride with Chilli Cream cheese crust along with some lemonade. When the pizza came it contains toppings as capsicumn which were not mentioned in the menu and was replaced with new one(which looks like same pizza with only toppings removed)....
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E
eskay1
from Mumbai, Maharashtra
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Contact number

Dear Sir,
contact numbers given on Pizza hut delivery
at nasik road vijay mamta theatre not active.[protected].
Please provide correct numbers for delivery orders and take away.


Regards,

Sachin Korde
Cell number [protected]
mail id.

[protected]@hotmail.com...
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N
neehar ingale
from Mumbai, Maharashtra
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Extremely poor experience at PIZZA HUT,HYDERABAD

Address:Hyderabad, Andhra Pradesh

COMPLAINT ABOUT- DODSAL HOSPITALITY PVT LTD, RMK PLAZA, ROAD NO12, BANJARAHILLS, HYDERABAD 500034 DATE OF VISIT- 04/02/2015 - 8 PMTO 10 PM ISSUES- VERY UNCLEAN AMBIENCE AND TABLES UNPROFESSINAL AND UNATTENTIVE STAFF VERY RELUCTANT ATTITUDE TOWARDS ATTENDING TO COMPLAINTS UNAVAILABILITY OF ITEMS ON MENU AND STAFF BEING ILL INFORMED ABOUT THIS...
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P
Pratimakk
from New Delhi, Delhi
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Pizza Quality Pathetic

Address:Gautam Buddh Nagar, Uttar Pradesh

My order no is[protected]. Dt: 02/04/15. POS No:192C. My name is Pratima Kool Chaudhury. I ordered this home delivery pizza today and I experienced the worst nightmare. I got choked with a huge plastic piece in my slice which got stuck in my windpipe. It was a near fatal experience for me. This is the last time I have ordered from you people. Your quality is pathetic. There is no quality checks no more at your outlets. I am thankful that...
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S
Sabina Khan
from Jaipur, Rajasthan
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Very Bad Quality and Cold Food

Address:Agra, Uttar Pradesh

I placed an order online on Pizza Hut via https://orders.pizzahut.co.in/phindia/web Order Reference: 0382­3018205 Date: 01/02/2015 20:55:00 The order came on time but the Food was Cold and the Pizza were Horrible! I ordered two pizza and both were cold and very dry! Also I ordered Baked Chicken Pate that was cold and very dry as well there was no sauce at all and no flavor. I also ordered Chicken Wings which were good and the garlic...
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Address:Faridabad, Haryana

There are couple of complains- 1. Pamphlets distributed with wrong information *no 30 minutes delivery was confirmed by greenfield employees without any reason. *staff had no knowledge about the schemes on pizza hut pamphlet and they were rude and ill mannered. *order was still placed at 7:26 pm and it is already 8:40pm no order is delivered. Pizza hut claims - application will give you 25% off and application does not have society...
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A
afeefa13
from Hyderabad, Telangana
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refund

Address:Hyderabad, Andhra Pradesh

I have ordered from pizza hut mobile app on 30th January @7:50pm from hyderabad Malakpet. But the pizza hut at malakpet say they have not received my order, for your information the order was placed and the amount from my account has been debited Rs.776, I would like to get back my refund immediately....
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Address:Dakshina Kannada, Karnataka

Hello, www.pizzahut.co.in/ Date: 19/01/2015 User name: [protected]@gmail.com I have initiated transaction from pizzzahut for the delivery and selected the items and clicked on Kotak net banking for payment, entered the kotak iD/pw, and confirmed the payment amount of 772.25 and after the confirmation the website not got directed back to pizzahut and order failed. No Delivery has been done from pizzahut either. Hence i contacted the...
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B
Binit Agrawal
from Bhubaneshwar, Odisha
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giving unhygienic tasteless food

Address:Raipur, Chhattisgarh

I ordered a big pizza to be delivered.it was delivered cold and hard and was tasteless.it was not the first time I had this pizza but this time received extremely bad pizza.upon complaining was treated very badly and rudely by the store manager....
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R
Ranjan Patra
from Gurgaon, Haryana
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Misbehaved and threat given by the outlet manager

Address:Hyderabad, Andhra Pradesh

My wife order 2 packs of Barbeque chicken wings over phone, at 8.30 PM on 28th Jan '15. After 1 hour when we followed up for our order, we were told that the order got cancelled as they couldn't reach us. I placed the order again at 10.05 PM and i was told that the order will be delivered by 10.35 PM. Also they told that if the order do not reach by 10.35 PM, then the outlet manager will call us and will explain the reason for the delay....
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