Pizza Hut India Complaints & Reviews

My order was confirmed and then cancelled by your call centre/store guys. This is utterly frustrating. I had taken the number from the Pizza Hut website[protected] and called and placed an order at 7.47pm. I was told the pizzas would be delivered in 45 mins. When I called at 8.40pm to check, I was placed on hold 3 times for no reason and then told that the order was cancelled. When I asked how come, they had no reason and kept placing...

Despite being regular customer, I had disastrous exp on my last two orders: 1. 28th March'15 Order: Pizza was Cold and the person did not bring credit card machine despite of me telling them on phone. And was promised a complementary on next order as a kind gesture. 2. 10th March'15 Order: Previous complementary order was not given because the customer care representative had not written any complaint. SO they have written it again but...

Hi there i went to this pizza hut (#262/1, Garebhavi Palya, Hosur Main Road, Bommanahalli, Bangalore 560068) Tin No [protected] Invoice No[protected] Date 07/04/15 Time 9.52pm i have ordered 4 vegetarian pizzas on this particular for take away to my house and it was delivered to me on that particular pizza hut outlet and i regularly purchase pizzas from this outlet and i when i want at home and started having it with my family...

This is to appraise you and give a feedback on one of the most unsatisfactory experience from Pizza Hut. I placed an order over tel Number[protected] through my mobile no.[protected] at 18:03 hrs on 8th April, 2015. But the delivery was not maid in time and as per the policy the pizzas had to be delivered for free. The delivery boy reached at the delivery address at 18:47 hrs. When the same was asked from the delivery person I was denied...

I REACHED AT 07:15 AT THE STORE 07:30 I GAVE ORDER TILL THEN I WAS SITTING IDOL. I ASKED NITIN SHETTY THE PESON WHO HAD TAKEN MY ORDER TO INCREASE THE BLOWER AS I WAS SWEATING BUT HE DIDN'T GAVE A PROPER FEEDBACK. BY 8PM NO ORDER THEN I SAW THE STORE MANAGER I CALLED HIM UP HE CAME TOWARDS MY TABEL AND ASKED ME YES SIR, I HAD TO SAY IN FAUL LANGUAGE THAT DO YOU WANT ME TO SEND THE MAIL AS STILL THE FOOD IS NOT BEEN SERVED I WAS SHOCKED AFTER...

Sub: Pizza hut guy hit my parents on activa and now Pizza hut owner threatning Hi Sir, the incident happen @ 7 pm on 5th April 2015 near housing board turn from HUDA vivekananad road, My parents shri Y.V.Madan (Retired Indian Air force) and Mother Suraksha Madan are taking turn on Activa with indicator on and mother giving indication of turn, Then suddenly a Pizza hut delivery boy name Deepinder Jeet Singh ( licence number HR[protected]...

I have been having disappointing experiences with pizza hut delivery food, delivered by the pizza hut laxmi nagar, delhi outlet. The quality of the pastas I have been ordering has been very poor. There is no amount of red sauce whatsoever in the red sauce pastas so ordered. The taste of the food is bland and disgusting. It is a total waste of my money and I feel completely cheated. Earlier also I have had issues with the quantity of pastas...

I ordered a delivery from PizzaHut in Thane (W), Mumbai. Once the payment was made online and money debited from my account the order failed on pizzahut homepage. After that i was expecting a call from Pizzahut but no one called or no mail or sms from them. When i called the customer care they diverted me to a department to solve the issue, where the customer care said that i will get my refund within next 21 days and i will get a call from...

Hi, i had ordered by 2:12pm and received the order by 3:26pm, which was more than an hour and in between when i had called the customer care to check the status a female promised me a complimentary as it was late, when i received the order first the delivery person Mr john asked me to pay the full amount to which i refused he called up his manager Mr krishna who was very rude and acted if i was a free monger, then they said rs 500 would...

Hi, Earlier I submitted a feedback for refund issues, feedback ID is 5073. On 7th of march through online payment I had made an order of Rs 517, order id[protected]placed on 07/03/2015 13:07:56). The order was cancelled, and I was told I would be refunded, But more than 21 days passed and the refund is not made yet. Can you please look into the matter....

I MADE AN ORDER VIDE NO.[protected] TODAY 28.3.2015 OF NEW OVERLOADED BIG PIZZA ONLINE FROM MY HOUSE SITUATED 100 YDS AWAY FROM BMC CHOWK, BADRI DASS COLONY, BACKSIDE LEO FORT HOTEL.. AFTER CONFIRMING ORDER THE DELIVERY TIME WAS 9:57 PM WHICH DELIVERED TO ME AT 10:10 PM AFTER 43 MINUTRES FROM GT ROAD NEAR BMC CHOWK, JALANDHAR WHICH IS 500 YDS AWAY FROM MY HOME. I TRIED SO MANY TIME TO LODGE COMPLAINT ON THE PHONE NUMBER WHICH GIVEN TO ME...

This is really sad that for the first time I am writing a really negative review. I visited the pizza hut phase 5 for the very first and undoubtedly last time. Such a pathetic food and low Standard. Neither of the A.C is working, when asked the manager he just simply said there is no approval for the A.C. On the top of that enterance door is open as if it's a roadside food point not a chain of such a big franchise. Flies are flying over everywhere,...

An amount of 305.3 was deducted from my account as I made payment(net banking) for pan pizza using pizza hut's website, but their website displayed a "failed transaction" message and hence the order was not completed. After banging my head explaining the incident to person attending the pizza hut order[protected], I was asked for a transaction ID, which is not mentioned the email I receive from the bank, whenever my account is debited...

I had ordered for Pizza and garlic stick on 28th Feb'15. The money was debited which was Rs.744, but the order was not place. I called the customer care the same day, I was told with in 21 working days the money would be refunded. On Saturday (21st Mar'15), I called the customer care to ask the status. The call was disconnected 5 times. On the 6th times a lady picked-up and said, there was no refund initated and had raised a complaint with...

My login ID is [protected]@gmail.com. I ordered one PIZZA cost 470/- for address IISc Bangalore. the delivary branch of pizza hut is Bel road Bangalore. I paid through Mobikwik. Mobikwik shows transaction successful but error occurred on Pizzahut site. the transaction ID is BMBK[protected]. 14/03/2015 17:17:49 hours. Kindly take the issue and refund the money. The second attempt for the order was successful. I hope for the refund. as soon as...

Hi, I Ordered a Big Pizza with Garlic Cheezy Bread order No.[protected]Placed on Friday, 20/03/2015 22:08:32) in Airoli Navi Mumbai Store. Pizza Toppings was very less, Immediately I have complaint regarding this to Pizza hut Delivery Number they told me Store Manager will call you. i wait 20 min. then IVR was closed because its 11:45 PM. I have not eat Pizza and totaly loss my Money. Thank God this order was for my Own not for...

Cant imagine this type of service from pizzahut side, I was too tired today and cause of tiredness was not able to cook, then I planned to order pizza, I ordered too, below is the detail. After an hour I called customer care that still now I have not received my order, they have connected my calls to BTM PHD, they asked my mobile number and told me within 15 mins you ll receive your order but till 2 hours I have not received any calls...

I had placed an order at Pizza Hut, Profit Centre, Mumbai. I had ordered for 2 Oversized big pizzas meals - Cheese and Paneer pizza. I had checked the pizzas prices on pizza hut official website before placing my order. As per there offer the meal costed Rs 299 each As per the picture I have attached below.But the bill was of Rs. 780. Even if the taxes of 36.75 was charged my bill should have been 299 + 299 + 36.75 Which is 634.75. The bill...

On[protected] I placed online order with order reference number[protected] amount rs224.57 at Bangalore location. After a while i received call from Pizza Hut that my order cannot be processed due to non-availability of certain items. In turn I requested for refund of money and Pizza Hut assured me that the money will be refunded in 45 working days to my bank account. Even after repeated follow-up and feedback with Pizza Hut customer care...

I am Riya, (a customer of pizza hut . city-malda. state-west bengal). suddenly i harassment by pizza hut manager. ( Mrinal Ghosh. manager of pizza hut, city-malda, state-west bengal. ). Sir, main riya bhagat malda gour road ki rahene wali hun. yahan jo pizza hut ki manager hai wo order place karne ke waqt phone number lete hai. bad mein ratko ladkio ki phone no. pe call karke gandi gandi bat karte hai. shif mere sath hi nehi mere...